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Microsoft Dynamics AX vs SAP S/4HANA comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Dynamics AX
Ranking in ERP
4th
Average Rating
7.6
Reviews Sentiment
6.6
Number of Reviews
56
Ranking in other categories
Activity Based Costing Software (3rd)
SAP S/4HANA
Ranking in ERP
1st
Average Rating
8.4
Reviews Sentiment
6.4
Number of Reviews
119
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2025, in the ERP category, the mindshare of Microsoft Dynamics AX is 6.3%, down from 6.5% compared to the previous year. The mindshare of SAP S/4HANA is 11.9%, down from 16.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
ERP
 

Featured Reviews

SherifAnter - PeerSpot reviewer
The sales and distribution modules are robust, and reliable, and seldom encounter issues
In GP, there are certain features like financial reporting that aren't part of the core GP package. Users might need to install additional components for these features. For example, there's a reseller product called Management Reporter, but many users would prefer to have the reporting capabilities integrated within GP itself, rather than relying on external tools. The manufacturing module in GP is quite basic, and those who require more advanced manufacturing capabilities often turn to third-party modules or tools. Additionally, you might be aware that in 2028, GP is expected to reach its end of life. Microsoft has already ceased selling GP to new customers. It's essentially the same product, but this marks the final year for GP's availability.
Deepak Madhavan - PeerSpot reviewer
Implementation simplifies ERP management with comprehensive data integration and visibility
A lot of people would say the pricing. SAP is seen as quite expensive even now. It doesn't work for smaller or medium optimizations. The licensing and pricing could be looked at. In Brownfield migration, the trade-off between greenfield and brownfield means you either keep it clean or match the business requirements. Sometimes, it's not possible to do both. While ValixAPI provides significant support in making those decisions and the SAP consultant is very useful, we are still dependent on past history and how it was originally set up. I wouldn't call that a real disadvantage, yet more accessible consulting would be beneficial. Incorporating all other cloud products, like APO or IPP, into the S/4 house might also help.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The tool's most important capabilities are for retail and finance. Microsoft Dynamics AX 2012 doesn't have many integration capabilities, but Microsoft 365 has the most capabilities to integrate with any type of standalone software and has many more features."
"One of the valuable features of the solution is how easy it is to use."
"The most valuable feature of Microsoft Dynamics AX is its full integration with Excel, allowing for cut and paste functionality between Excel and the system."
"Flexibility is the best feature. Because we have the source code, we can develop our ideas. It enables us to develop new functions."
"Support is really good."
"The accounting and inventory management features are valuable."
"A valuable feature of Microsoft Dynamics AX is that it is stable."
"It is easy to use, and it has a great UI. It has very well-structured modules. In terms of setup and configuration, they're logically placed, which makes it easy for any user to pick up information and learn more about the system, rather than just be plain key users of that business operating system."
"SAP S/4HANA delivers all essential possibilities to customers for various sections. In the current modern age, we use SAP for graphical outputs, reports, and smartphone accessibility. If users want to see financial outputs via diagrams, we use SAP by Design. For specific confirmations via mobile app or web app, we use few other applications. If users want only source forms and not hard copies, we use AR forms."
"The scalability is excellent, especially on cloud deployment models."
"The most valuable feature is the perfect end-to-end integration."
"The solution's most valuable feature is integration."
"SAP S/4HANA has been an excellent integrated solution for my clients, technically much easier to manage than the ECC solution. The embedded AI layer helps adopt intelligent AI directly within business scenarios, which has been very beneficial. These features enhance operations and efficiency for my clients."
"Its analytics capabilities are valuable as they enhance data analysis and insights."
"I have found the user interface very modern and it has simplified many user jobs, such as the embedded logistics. They have introduced central finance which has been a benefit."
"Our customers use the solution mainly for their business uses like HR operations."
 

Cons

"The product needs better admin control. There is room for improvement in flexibility, reporting, and dashboards. Artificial intelligence should be incorporated. I have concerns regarding partners, specifically in the implementation and deployment of Microsoft Dynamics."
"Microsoft needs more presence in our region to help with management and maintenance."
"From a consultant's point of view, I recommend an enhancement in terms of detailed documentation for the products on the website."
"There is also slowness in database backup."
"The integration could improve for the future."
"The older version of Microsoft Dynamics AX that we are using is not as scalable as the newer version."
"The general speed of the solution needs improvement."
"There might be some features to support localizations that could be helpful to add."
"The problem with the tool is that its complexity is very high."
"Every time I connect, it's very slow."
"The solution could be more user-friendly for regular users and developers."
"Their yearly licensing is expensive. Improvements are needed on the user experience level and digital work."
"The migration to SAP S/4HANA is hard."
"The integration could be made a little simpler in terms of design and implementation."
"SAP S/4HANA is a robust front-end solution compared to other web technologies available. However, screen design in SAP EFI might not be as extensive."
"When we want to raise a ticket on the SAP portal, the process takes a longer time, and there are many selections that confuse the user."
 

Pricing and Cost Advice

"Microsoft Dynamics AX is not expensive."
"The product's license renewal cost could be better."
"There is an annual licensing cost for Microsoft Dynamics AX."
"The tool is cheap."
"The solution is expensive."
"It's too expensive for customers to take this on themselves. As partners, we will buy this on behalf of the customers and then charge this value for each project."
"The solution is on-premises and we do not pay for a license."
"One license costs $1,000."
"There is a license required for the use of this solution and we are on a monthly subscription. The cost of the solution is expensive compared to other solutions."
"The price could be lower."
"It is on a quarterly basis. There are no additional costs. There is just the standard fee."
"Though we are talking about a competitively priced model, the pricing could be more cost-effective."
"Regarding pricing, I don't regularly deal with the financial aspects, but it is not a cheap solution."
"It is very expensive. It is not cheap."
"The price of SAP S4HANA could be cheaper."
"The price of this product is an issue for some customers."
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Top Industries

By visitors reading reviews
Computer Software Company
14%
Manufacturing Company
11%
Financial Services Firm
6%
Retailer
6%
Educational Organization
35%
Manufacturing Company
10%
Computer Software Company
10%
Financial Services Firm
4%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What needs improvement with Microsoft Dynamics AX?
Microsoft Dynamics AX has several areas that need improvement, particularly when compared to larger systems. It lacks the concept of month-end closing, which is essential for tight control over fin...
What is your primary use case for Microsoft Dynamics AX?
I primarily use Microsoft Dynamics AX ( /products/microsoft-dynamics-ax-reviews ) for the financial module, which includes the general ledger, account payable, account receivable, inventory, and pu...
Are there any advantages of SAP S4 HANA over SAP Business One (SAP B1) apart from the cost?
SaP Business One is a complete solution for business management. The software applications are broad, ranging from accounting to project management and human resources. It is very versatile and com...
What needs improvement with SAP S4HANA?
There could be a bit more competitiveness in their licensing and pricing.
What is your primary use case for SAP S4HANA?
It is a great product to be implemented for different industries for my customers. Can it be used globally?
 

Also Known As

Dynamics AX, Axapta, MS Dynamics AX
SAP S4HANA
 

Overview

 

Sample Customers

ConQuaestor, D & H Distributing, Sunny Queen, Mesa Associates, Britax Childcare, Ibema, Arafa, Sabo S.p.A.
Nestle, O.C. Tanner, Sabre, New York Life Insurance Co., MEMEBOX, Siemens AG.
Find out what your peers are saying about Microsoft Dynamics AX vs. SAP S/4HANA and other solutions. Updated: April 2025.
849,686 professionals have used our research since 2012.