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Microsoft Dynamics AX vs SAP S/4HANA comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Dynamics AX
Ranking in ERP
7th
Average Rating
7.6
Reviews Sentiment
6.6
Number of Reviews
56
Ranking in other categories
Activity Based Costing Software (3rd)
SAP S/4HANA
Ranking in ERP
1st
Average Rating
8.4
Reviews Sentiment
6.3
Number of Reviews
123
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2025, in the ERP category, the mindshare of Microsoft Dynamics AX is 6.2%, down from 6.5% compared to the previous year. The mindshare of SAP S/4HANA is 11.1%, down from 16.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
ERP
 

Featured Reviews

SherifAnter - PeerSpot reviewer
The sales and distribution modules are robust, and reliable, and seldom encounter issues
In GP, there are certain features like financial reporting that aren't part of the core GP package. Users might need to install additional components for these features. For example, there's a reseller product called Management Reporter, but many users would prefer to have the reporting capabilities integrated within GP itself, rather than relying on external tools. The manufacturing module in GP is quite basic, and those who require more advanced manufacturing capabilities often turn to third-party modules or tools. Additionally, you might be aware that in 2028, GP is expected to reach its end of life. Microsoft has already ceased selling GP to new customers. It's essentially the same product, but this marks the final year for GP's availability.
Deepak Madhavan - PeerSpot reviewer
Implementation simplifies ERP management with comprehensive data integration and visibility
A lot of people would say the pricing. SAP is seen as quite expensive even now. It doesn't work for smaller or medium optimizations. The licensing and pricing could be looked at. In Brownfield migration, the trade-off between greenfield and brownfield means you either keep it clean or match the business requirements. Sometimes, it's not possible to do both. While ValixAPI provides significant support in making those decisions and the SAP consultant is very useful, we are still dependent on past history and how it was originally set up. I wouldn't call that a real disadvantage, yet more accessible consulting would be beneficial. Incorporating all other cloud products, like APO or IPP, into the S/4 house might also help.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The production is a valuable feature."
"The most valuable feature of Microsoft Dynamics AX is its full integration with Excel, allowing for cut and paste functionality between Excel and the system."
"Almost all of the features that we use are efficient. Live master planning successfully handles all of our company's requirements."
"It is flexible and cost-effective."
"The installation is extremely simple, and I have had no problems with it."
"Support is really good."
"The most valuable features of Microsoft Dynamics AX are ease of use and performance."
"According to user feedback, the product's most valuable features are modern web-based accessibility and user-friendly interface."
"From a technology standpoint, the theory and analytics are fascinating."
"One of the most valuable features is the in-memory database."
"It is exclusive to have SAP in your company. It is the best system in the world."
"SAP S/4HANA is a very easy-to-use and user-friendly solution."
"One of the things I like about it is its well-integrated and secure nature."
"The initial setup is not complex; it's more at a medium level. Not too easy, but with the right knowledge, you can configure it."
"I like the user experience and usability of SAP Fiori, which is one of the main features that we are using."
"The use of a memory-based database makes it more efficient."
 

Cons

"From a consultant's point of view, I recommend an enhancement in terms of detailed documentation for the products on the website."
"There is also slowness in database backup."
"There should be the capability for users to enhance the application by using a low-code or no-code product from the Microsoft family."
"I would never recommend moving to an obsolete product that cannot get support."
"Microsoft Dynamics AX needs to improve its support and the developer experience. Developing and programming are more complex. Automation and integration with other apps should be simplified."
"The UI has room for improvement and can be more user-friendly."
"The 2012 version is obsolete, and we don't have any support for it."
"There are so many errors."
"SAP S4HANA could improve by having a more seamless easier integration, faster integration. The overall implementation timelines should be reduced."
"I find the technical support from SAP to be very difficult to get as we do not have a one-window solution."
"It could be improved by focusing on user-related challenges, as end users might face certain difficulties."
"There should be an easier way to migrate customers from all versions to SAP S/4HANA."
"The tool could improve development, particularly during upgrades or conversions from ERP systems to the solution. Adapting the code to the new standards can be challenging, especially when customers try to keep their old ERP developments."
"Support is a challenge. The effectiveness of the SAP support paradigm depends on particular skills."
"Small businesses that have a small user base find this solution too expensive."
"In a feature release, they could improve by adding budgetary features."
 

Pricing and Cost Advice

"I purchased the license once, and there is a license with a partner that I pay for annually."
"The pricing is expensive."
"The price of the solution could benefit from being less expensive."
"It's too expensive for customers to take this on themselves. As partners, we will buy this on behalf of the customers and then charge this value for each project."
"Microsoft Dynamics AX is not expensive."
"We pay for licensing yearly to use Microsoft Dynamics AX."
"Go for cloud implementation, if cost is critical."
"The product's license renewal cost could be better."
"The pricing model is based on an annual license."
"The price of the solution is reasonable but some modules can be expensive. When comparing SAP S4HANA to other solutions, such as Oracle, it is not expensive."
"We pay for an annual license."
"I have heard others saying that SAP is only for big companies that have money."
"There is a license to use this solution."
"There is a license required for the use of this solution and we are on a monthly subscription. The cost of the solution is expensive compared to other solutions."
"It is on a quarterly basis. There are no additional costs. There is just the standard fee."
"People concerned about the costs need to evaluate whether implementing this system is profitable."
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Top Industries

By visitors reading reviews
Computer Software Company
14%
Manufacturing Company
11%
Comms Service Provider
6%
Retailer
6%
Educational Organization
24%
Manufacturing Company
12%
Computer Software Company
11%
Financial Services Firm
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What needs improvement with Microsoft Dynamics AX?
Microsoft Dynamics AX has several areas that need improvement, particularly when compared to larger systems. It lacks the concept of month-end closing, which is essential for tight control over fin...
What is your primary use case for Microsoft Dynamics AX?
I primarily use Microsoft Dynamics AX ( /products/microsoft-dynamics-ax-reviews ) for the financial module, which includes the general ledger, account payable, account receivable, inventory, and pu...
Are there any advantages of SAP S4 HANA over SAP Business One (SAP B1) apart from the cost?
SaP Business One is a complete solution for business management. The software applications are broad, ranging from accounting to project management and human resources. It is very versatile and com...
What needs improvement with SAP S4HANA?
SAP S/4HANA has room for improvement because we are still exploring functionality, and while most modules are implemented or supported by the partner, we are still in the process of exploring. Righ...
What is your primary use case for SAP S4HANA?
I use SAP S/4HANA because most of the manufacturers in pharmaceuticals are using it. We migrated from Microsoft Dynamics to SAP S/4HANA. My relationship is with solutions in retail as we are custom...
 

Also Known As

Dynamics AX, Axapta, MS Dynamics AX
SAP S4HANA
 

Overview

 

Sample Customers

ConQuaestor, D & H Distributing, Sunny Queen, Mesa Associates, Britax Childcare, Ibema, Arafa, Sabo S.p.A.
Nestle, O.C. Tanner, Sabre, New York Life Insurance Co., MEMEBOX, Siemens AG.
Find out what your peers are saying about Microsoft Dynamics AX vs. SAP S/4HANA and other solutions. Updated: June 2025.
856,873 professionals have used our research since 2012.