Try our new research platform with insights from 80,000+ expert users

JD Edwards EnterpriseOne vs SAP S/4HANA comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.6
Users report financial benefits from JD Edwards EnterpriseOne, citing stability, cost savings, and minimal resources needed for support.
Sentiment score
5.1
SAP S/4HANA offers high long-term ROI by enhancing efficiency, reducing costs, and providing innovation despite initial investments.
Previously, there was significant development for customizations, but with JD Edwards EnterpriseOne, the necessary reports are readily available, reducing maintenance costs.
Director at Vertex Business Systems
It's not a matter of the solution; it's a matter of the clients and the approach that we follow.
Works at a consultancy with 10,001+ employees
If we can maximize that, we can get the full price benefit of the solution.
Principal Instrument and Control at PETRONAS
We have observed a good return on investment, with calculations based on a five-year ROI plan.
Account executive at Cisco
 

Customer Service

Sentiment score
4.6
JD Edwards EnterpriseOne's technical support is responsive and competent, but complex issues may require preparation and persistence for resolution.
Sentiment score
6.2
SAP S/4HANA support is mostly satisfactory, with varying experiences influenced by response times, partnership levels, and team efficiency.
They act quickly, and the partners stay up-to-date with the latest innovations.
Chief Financial and Operating Officer at Aicrem Square
Their support is expensive, and I don't think you're getting your bang for your buck.
Director of IT Applications at a manufacturing company with 1,001-5,000 employees
The technical support is a strong point, and I would rate it an eight on a scale of one to ten.
Director at Vertex Business Systems
A traditional challenge with SAP support is that SAP teams only support the standard functions, which are part of the product.
Delivery Head- IT Shared Services at a manufacturing company with 5,001-10,000 employees
Establishing the right channels was a challenge, as BTP was new to everyone, including our SAP contacts.
Chief Executive Officer at LogicalDNA Solutions
I would rate the support a ten because there are a lot of knowledge-based articles published, and most of them are available online.
Program Director at KloudData Inc.
 

Scalability Issues

Sentiment score
7.3
JD Edwards EnterpriseOne efficiently scales across businesses, ensuring reliable integration despite challenges, making it suitable for diverse industries.
Sentiment score
7.7
SAP S/4HANA offers flexible scaling in cloud environments, praised for adaptability but can be costly for smaller firms.
It is suitable for any business size, from retail to manufacturing, and can grow with any business.
Director at Vertex Business Systems
SAP S/4HANA scales exceptionally well.
Enterprise Architect at a manufacturing company with 10,001+ employees
It is very easy to scale within businesses, especially when a new business falls within the range.
Project accountant at Montego Upstream Services Limited
Scalability is a key strength of SAP, especially for HANA, compared to all the other ERPs.
Delivery Head- IT Shared Services at a manufacturing company with 5,001-10,000 employees
 

Stability Issues

Sentiment score
7.6
JD Edwards EnterpriseOne is generally reliable with most users reporting high stability, especially with proper maintenance and updates.
Sentiment score
7.7
SAP S/4HANA is stable and reliable with some challenges in data handling, customizations, and infrastructure-dependent performance variations.
JD Edwards EnterpriseOne is very stable.
Director at Vertex Business Systems
I rate the stability of JD Edwards EnterpriseOne as a seven out of ten.
Commercial Controller at IFS
The SAP HANA system is not very easy to unlock, and it's something strange as, compared to other databases, when transaction logs are full, you stop the system, run the transaction log backups, and then restart.
Associate Partner - SAP Solution Architect and MDG expert at a tech services company with 11-50 employees
Not very often, but it can happen, especially with user load; if many people use the system at the same time, there might be issues depending on various factors.
Enterprise Architect at E.ON
I rate the stability of SAP S_4HANA as fairly stable because we have never experienced any downtime from SAP, and the performance is good.
Head of IT at Genix Pharma (Private) Limited
 

Room For Improvement

JD Edwards EnterpriseOne needs improvements in UI, reporting tools, cloud features, customization, and industry-specific functionalities for better usability.
SAP S/4HANA requires better integration, usability, and cost adjustment, alongside improved migration, support, and predictive analytics features.
JD Edwards should consider implementing more user-friendly interfaces and downloads to aid end users.
Commercial Controller at IFS
There is room for improvement on the payroll side, as the solution is not very strong in this area.
Chief Financial and Operating Officer at Aicrem Square
I would like to see improvements in the analytical part of JD Edwards EnterpriseOne, specifically in the business intelligence aspect, to enhance its capabilities compared to bespoke solutions.
Director at Vertex Business Systems
Organizations face challenges like adapting to new technologies rapidly, and whether customers are early or late adopters influences their experience.
Managing Director at a recruiting/HR firm with 501-1,000 employees
I can perform a lot of data manipulation directly on SAP using S-One, without having to resort to Excel, unlike with View ID.
Project accountant at Montego Upstream Services Limited
The performance of the SAP interface could be improved.
Associate Partner - SAP Solution Architect and MDG expert at a tech services company with 11-50 employees
 

Setup Cost

JD Edwards EnterpriseOne offers competitive pricing with a perpetual license, ideal for medium to large enterprises, but can incur extra costs.
SAP S/4HANA is costly, with various licensing models and high pricing, often challenging for smaller businesses compared to competitors.
JD Edwards EnterpriseOne is perceived as expensive compared to newer applications.
Director at Vertex Business Systems
Initially, JD Edwards EnterpriseOne was priced very high, and the licensing is very expensive.
Director of IT Applications at a manufacturing company with 1,001-5,000 employees
It's higher compared to similar peer solutions.
Account executive at Cisco
Most users or IT professionals typically criticize the high price of SAP license costs.
Enterprise Architect at E.ON
It's not easy to have a clear understanding of the price and the value, especially if I talk about the business transaction platform.
Associate Partner - SAP Solution Architect and MDG expert at a tech services company with 11-50 employees
 

Valuable Features

JD Edwards EnterpriseOne provides user-friendly, scalable ERP solutions with extensive integration, customization, and advanced data management for improved business processes.
SAP S/4HANA enhances business operations with integrated features, real-time analytics, user-friendly interfaces, and cloud-based scalability.
The integration between plant maintenance, stores, and financials is highly valued by my customers in the refinery business, as it allows for efficient maintenance processes and easily accessible financial information.
Director at Vertex Business Systems
JD Edwards EnterpriseOne manages multiple manufacturing modes in the same process effectively.
Chief Financial and Operating Officer at Aicrem Square
The multi-currency feature affects our global operations and helped us implement it across South Africa, Japan, Portugal, and South Korea.
Director of IT Applications at a manufacturing company with 1,001-5,000 employees
It enables the posting of transactions and allows us to see the impact across various application scenarios, providing significant benefits for business.
Enterprise Architect at a manufacturing company with 10,001+ employees
The way SAP has helped our customers is by establishing a discipline where industry-specific operations and SAP's standard processes work hand in hand, improving resource utilization, material movement control, and cost control.
Chief Executive Officer at LogicalDNA Solutions
The insights given help us make strategic decisions.
Technical Lead at a manufacturing company with 10,001+ employees
 

Categories and Ranking

JD Edwards EnterpriseOne
Ranking in ERP
9th
Average Rating
8.2
Reviews Sentiment
6.5
Number of Reviews
63
Ranking in other categories
Activity Based Costing Software (5th), Production Planning (1st), Demand Management (1st)
SAP S/4HANA
Ranking in ERP
1st
Average Rating
8.4
Reviews Sentiment
6.1
Number of Reviews
125
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of January 2026, in the ERP category, the mindshare of JD Edwards EnterpriseOne is 2.4%, down from 3.2% compared to the previous year. The mindshare of SAP S/4HANA is 6.4%, down from 14.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
ERP Market Share Distribution
ProductMarket Share (%)
SAP S/4HANA6.4%
JD Edwards EnterpriseOne2.4%
Other91.2%
ERP
 

Featured Reviews

Euan Ellis - PeerSpot reviewer
Director of IT Applications at a manufacturing company with 1,001-5,000 employees
Has supported global operations through multi-currency and modular customization
Oracle's support is not that good for JD Edwards EnterpriseOne. Their support is expensive, and I don't think you're getting your bang for your buck. For the cloud product, they do give you support, but everything is online and you might not get somebody. I would give Oracle's support for JD Edwards EnterpriseOne about a 6.5 on a scale of one to 10.
Deepak Madhavan - PeerSpot reviewer
Delivery Head- IT Shared Services at a manufacturing company with 5,001-10,000 employees
Implementation simplifies ERP management with comprehensive data integration and visibility
A lot of people would say the pricing. SAP is seen as quite expensive even now. It doesn't work for smaller or medium optimizations. The licensing and pricing could be looked at. In Brownfield migration, the trade-off between greenfield and brownfield means you either keep it clean or match the business requirements. Sometimes, it's not possible to do both. While ValixAPI provides significant support in making those decisions and the SAP consultant is very useful, we are still dependent on past history and how it was originally set up. I wouldn't call that a real disadvantage, yet more accessible consulting would be beneficial. Incorporating all other cloud products, like APO or IPP, into the S/4 house might also help.
report
Use our free recommendation engine to learn which ERP solutions are best for your needs.
879,711 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Outsourcing Company
17%
Manufacturing Company
13%
Computer Software Company
8%
Financial Services Firm
6%
Manufacturing Company
13%
Computer Software Company
12%
Outsourcing Company
9%
Comms Service Provider
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business22
Midsize Enterprise12
Large Enterprise32
By reviewers
Company SizeCount
Small Business51
Midsize Enterprise26
Large Enterprise53
 

Questions from the Community

What do you like most about JD Edwards EnterpriseOne?
The tool is valuable for its rich set of functionalities and stability. The solution is stable. The customer service and support is good.
What is your experience regarding pricing and costs for JD Edwards EnterpriseOne?
Initially, JD Edwards EnterpriseOne was priced very high, and the licensing is very expensive. I think Oracle has revised those prices. Competition has perhaps forced them to revise those pricing b...
What advice do you have for others considering JD Edwards EnterpriseOne?
I have experience with similar solutions and also this product, JD Edwards EnterpriseOne. I haven't worked with JD Edwards EnterpriseOne for the last 18 months, but I still know the product. I am f...
Are there any advantages of SAP S4 HANA over SAP Business One (SAP B1) apart from the cost?
SaP Business One is a complete solution for business management. The software applications are broad, ranging from accounting to project management and human resources. It is very versatile and com...
What needs improvement with SAP S4HANA?
In my opinion, areas of SAP S/4HANA that have room for improvement would be in AI and insights generation, which would be a good enhancement for the future. Currently, this analytics is still drive...
What is your primary use case for SAP S4HANA?
My experience with SAP S_4HANA involves working on several projects helping customers prepare their transition from ECC to SAP S_4HANA. My role was to study the gap and technical feasibility by exe...
 

Also Known As

No data available
SAP S4HANA
 

Overview

 

Sample Customers

TechNova Imaging Systems (P) Ltd, Jordan Petroleum Refinery, Hosun Universal Co. Ltd., Grupo Corporativo Papelera SA de CV, Label Technology Inc., Uniwax S.A., Al Jaber Group, SOMAR Corporation, SICIM S.p.A.,
Nestle, O.C. Tanner, Sabre, New York Life Insurance Co., MEMEBOX, Siemens AG.
Find out what your peers are saying about JD Edwards EnterpriseOne vs. SAP S/4HANA and other solutions. Updated: December 2025.
879,711 professionals have used our research since 2012.