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JD Edwards EnterpriseOne vs SAP S/4HANA comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
9.0
JD Edwards EnterpriseOne provides financial benefits and returns, though results vary, depending on effective use and timeframes.
Sentiment score
6.1
SAP S/4HANA offers significant ROI and efficiency, appealing to large organizations despite initial costs, due to cloud-based savings.
Previously, there was significant development for customizations, but with JD Edwards EnterpriseOne, the necessary reports are readily available, reducing maintenance costs.
It's not a matter of the solution; it's a matter of the clients and the approach that we follow.
We have observed a good return on investment, with calculations based on a five-year ROI plan.
There is an ROI, otherwise I would not buy it.
 

Customer Service

Sentiment score
8.0
JD Edwards EnterpriseOne support is effective and responsive, but cloud focus affects on-premise attention, with varied sales experiences.
Sentiment score
6.4
SAP S/4HANA's customer service is knowledgeable but varies in response speed, with room for process and speed improvement.
They act quickly, and the partners stay up-to-date with the latest innovations.
The technical support is a strong point, and I would rate it an eight on a scale of one to ten.
I would rate the customer service and support of JD Edwards EnterpriseOne a seven out of ten.
A traditional challenge with SAP support is that SAP teams only support the standard functions, which are part of the product.
Establishing the right channels was a challenge, as BTP was new to everyone, including our SAP contacts.
I would rate the support a ten because there are a lot of knowledge-based articles published, and most of them are available online.
 

Scalability Issues

Sentiment score
7.6
JD Edwards EnterpriseOne is scalable and adaptable for various industries, but may require substantial support for configuration and updates.
Sentiment score
7.9
SAP S/4HANA is scalable and flexible, suitable for medium to large businesses, adaptable across various sectors and global locations.
It is suitable for any business size, from retail to manufacturing, and can grow with any business.
SAP S/4HANA scales exceptionally well.
It is very easy to scale within businesses, especially when a new business falls within the range.
Scalability is a key strength of SAP, especially for HANA, compared to all the other ERPs.
 

Stability Issues

Sentiment score
8.4
JD Edwards EnterpriseOne is stable but faces integration challenges; skilled setup and Oracle support help mitigate issues.
Sentiment score
7.7
SAP S/4HANA is praised for stability and reliability, especially in the private cloud, with up to 10/10 user ratings.
JD Edwards EnterpriseOne is very stable.
I rate the stability of JD Edwards EnterpriseOne as a seven out of ten.
The SAP HANA system is not very easy to unlock, and it's something strange as, compared to other databases, when transaction logs are full, you stop the system, run the transaction log backups, and then restart.
Not very often, but it can happen, especially with user load; if many people use the system at the same time, there might be issues depending on various factors.
I rate the stability of SAP S_4HANA as fairly stable because we have never experienced any downtime from SAP, and the performance is good.
 

Room For Improvement

JD Edwards EnterpriseOne needs improved UI, reporting, scalability, customization, integration, stability, automation, cloud capabilities, and support.
SAP S/4HANA needs enhancements in pricing, customization, usability, support, integration, AI, cloud capabilities, and regional compliance.
JD Edwards should consider implementing more user-friendly interfaces and downloads to aid end users.
There is room for improvement on the payroll side, as the solution is not very strong in this area.
I would like to see improvements in the analytical part of JD Edwards EnterpriseOne, specifically in the business intelligence aspect, to enhance its capabilities compared to bespoke solutions.
Organizations face challenges like adapting to new technologies rapidly, and whether customers are early or late adopters influences their experience.
I can perform a lot of data manipulation directly on SAP using S-One, without having to resort to Excel, unlike with View ID.
The performance of the SAP interface could be improved.
 

Setup Cost

JD Edwards EnterpriseOne pricing is complex but competitive, ideal for companies over €20 million, with perpetual licensing options.
SAP S/4HANA pricing is complex, varying by user, deployment, and functionality, with high costs for small businesses.
JD Edwards EnterpriseOne is perceived as expensive compared to newer applications.
It's higher compared to similar peer solutions.
Most users or IT professionals typically criticize the high price of SAP license costs.
It's not easy to have a clear understanding of the price and the value, especially if I talk about the business transaction platform.
 

Valuable Features

JD Edwards EnterpriseOne offers flexible, user-friendly solutions with robust integration, customization, and analytics, enhancing efficiency across various business processes.
SAP S/4HANA offers efficient management, fast reporting, real-time analytics, and scalability with AI and IoT for diverse industries.
The integration between plant maintenance, stores, and financials is highly valued by my customers in the refinery business, as it allows for efficient maintenance processes and easily accessible financial information.
JD Edwards EnterpriseOne manages multiple manufacturing modes in the same process effectively.
It enables the posting of transactions and allows us to see the impact across various application scenarios, providing significant benefits for business.
The way SAP has helped our customers is by establishing a discipline where industry-specific operations and SAP's standard processes work hand in hand, improving resource utilization, material movement control, and cost control.
The insights given help us make strategic decisions.
 

Categories and Ranking

JD Edwards EnterpriseOne
Ranking in ERP
10th
Average Rating
8.2
Reviews Sentiment
7.5
Number of Reviews
61
Ranking in other categories
Activity Based Costing Software (5th), Production Planning (3rd), Demand Management (2nd)
SAP S/4HANA
Ranking in ERP
1st
Average Rating
8.4
Reviews Sentiment
6.3
Number of Reviews
123
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2025, in the ERP category, the mindshare of JD Edwards EnterpriseOne is 3.0%, down from 3.7% compared to the previous year. The mindshare of SAP S/4HANA is 11.1%, down from 16.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
ERP
 

Featured Reviews

Eric Oboh - PeerSpot reviewer
Enables efficient finance and maintenance management with real-time data and strong integration
The integration between plant maintenance, stores, and financials is highly valued by my customers in the refinery business, as it allows for efficient maintenance processes and easily accessible financial information. Additionally, the mobile features are beneficial as they allow managers to approve or reject orders on the go. JD Edwards EnterpriseOne ( /products/jd-edwards-enterpriseone-reviews ) provides real-time data, which is very timely for decision-making. Managers have dashboards created for them that are readily updated for insightful information. This reflects the improved business intelligence features of the solution.
Deepak Madhavan - PeerSpot reviewer
Implementation simplifies ERP management with comprehensive data integration and visibility
A lot of people would say the pricing. SAP is seen as quite expensive even now. It doesn't work for smaller or medium optimizations. The licensing and pricing could be looked at. In Brownfield migration, the trade-off between greenfield and brownfield means you either keep it clean or match the business requirements. Sometimes, it's not possible to do both. While ValixAPI provides significant support in making those decisions and the SAP consultant is very useful, we are still dependent on past history and how it was originally set up. I wouldn't call that a real disadvantage, yet more accessible consulting would be beneficial. Incorporating all other cloud products, like APO or IPP, into the S/4 house might also help.
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Top Industries

By visitors reading reviews
Manufacturing Company
15%
Computer Software Company
13%
Financial Services Firm
9%
Healthcare Company
7%
Educational Organization
24%
Manufacturing Company
12%
Computer Software Company
11%
Financial Services Firm
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about JD Edwards EnterpriseOne?
The tool is valuable for its rich set of functionalities and stability. The solution is stable. The customer service and support is good.
What is your experience regarding pricing and costs for JD Edwards EnterpriseOne?
JD Edwards EnterpriseOne is perceived as expensive compared to newer applications, and consultancy costs are on the high side.
What advice do you have for others considering JD Edwards EnterpriseOne?
I recommend JD Edwards EnterpriseOne due to its stability and functionality, but it may be cost-prohibitive for clients who are budget-conscious. I rate JD Edwards EnterpriseOne an eight out of ten.
Are there any advantages of SAP S4 HANA over SAP Business One (SAP B1) apart from the cost?
SaP Business One is a complete solution for business management. The software applications are broad, ranging from accounting to project management and human resources. It is very versatile and com...
What needs improvement with SAP S4HANA?
SAP S/4HANA has room for improvement because we are still exploring functionality, and while most modules are implemented or supported by the partner, we are still in the process of exploring. Righ...
What is your primary use case for SAP S4HANA?
I use SAP S/4HANA because most of the manufacturers in pharmaceuticals are using it. We migrated from Microsoft Dynamics to SAP S/4HANA. My relationship is with solutions in retail as we are custom...
 

Also Known As

No data available
SAP S4HANA
 

Overview

 

Sample Customers

TechNova Imaging Systems (P) Ltd, Jordan Petroleum Refinery, Hosun Universal Co. Ltd., Grupo Corporativo Papelera SA de CV, Label Technology Inc., Uniwax S.A., Al Jaber Group, SOMAR Corporation, SICIM S.p.A.,
Nestle, O.C. Tanner, Sabre, New York Life Insurance Co., MEMEBOX, Siemens AG.
Find out what your peers are saying about JD Edwards EnterpriseOne vs. SAP S/4HANA and other solutions. Updated: June 2025.
856,873 professionals have used our research since 2012.