Microsoft Teams Reviews

We are using Microsoft Teams extensively within teams for interaction between team members, arranging meetings, conferences, audio calls, and interviewing processes. We use transcriptions and utilize those as part of streams which we save.

For contract management, we are developing in-house software or an application which I have been leading.

The Copilot feature really helps us in finding any correspondences within the intranet or on the internet for particular topics. Since it's a global company spread across 20 plus countries with multilingual features, we do not exactly know how many people are working on a particular thing. Through Copilot searches, we get to see versions or details around those topics, making it really easy to interact with other fellow colleagues from the same company and get in touch with them to find out more details.

Currently while taking transcripts and action items, it is helpful but not totally exact because of conversations where pronunciations vary. For example, when talking to someone in Kuala Lumpur, their pronunciations differ slightly. It doesn't transcribe properly because of different slangs or tones. Whenever we have particular people whose pronunciations are not perfect, we have to jot down and note whatever they are saying, rather than relying on technology or Copilot to transcribe it.

An important integration exists with Workday. For team check-ins available in Workday, within Outlook, we can attach conversations by clicking a particular button in the Workday conversation widget. It would be more helpful if it were as simple as a Microsoft Teams meeting, whether as a simple meeting or a check-in time with team members.

If we are speaking in Hindi and it is a registered language within Microsoft services, it should identify and convert it accordingly. When using Gemini on phones, it transcribes easily and that transcription can be followed. Even when speaking in Hindi with English mixed within words, perfect transcription is achieved. This feature would be beneficial for Microsoft Teams to have.

We use it for all team meetings or any virtual meetings, 24/7. Teams is our default platform because we use Microsoft 365 products. 

And in most of the organizations I've worked at, Microsoft 365 is the default.

The integration capabilities in Teams work pretty well. Teams integrates with a lot of our technologies, especially features like the Teams channels. The integration works really well.

I find using Jira to create and share files within the channels very convenient. We can add simple things like spreadsheets or whiteboards to a channel, and all the sharing is done automatically. For example, when working on a project, I start a new channel, and everyone knows to go there to find all our documentation.

In a previous company, we set up tenants in every country and replaced expensive telephony solutions with phone numbers directly connected to those tenants, reducing costs.

It has helped me manage tasks in projects. In a channel, when tasks are open in a Jira board, you can assign them there, and they're constantly visible to all the tech people assigned to that project. It's easier for everyone to see where we are and what's outstanding.

Microsoft has recently introduced Copilot in Teams. It's great for transcribing meetings and providing summaries. By the time you finish a meeting, the full summary is complete, which means less note-taking. You can also input multiple documents and get Copilot to summarize them. While it still needs some fine-tuning and sense-checking, it certainly saves time.

When I embed products like Jira into my channel, I must keep re-authenticating, which can be a pain. 

One thing that needs improvement in the solution is licensing tools within the application, preferably on a per-user basis. Also, it would be great if the contacts list could be synced between it and Outlook. If I receive an email in Outlook, I can easily create a meeting with that person's credentials. But I must manually find and enter their email address in Microsoft Teams. It's a small thing, but it can be frustrating.

I use Microsoft Teams for all our internal meetings with colleagues. We also utilize it for customer meetings, sending out invitations for any meetings we arrange. Additionally, we have some groups set up for chatting with customers. For internal communication, we have several team groups separated by department - for example, Sales has its group, and Technical has another. All our internal communication happens through these channels.

The instant messaging and video meeting features in Microsoft Teams improve my productivity the most. Instant messaging allows for faster responses compared to email. With many colleagues working remotely, video meetings are often the only way to connect. I could even participate in my last meeting while driving to another city. Having meetings, with some people in a meeting room and others joining remotely, is also very useful.

The main advantage is that the Microsoft 365 calendars are synchronized, allowing us to use both calendars interchangeably. Additionally, I can create meetings using Microsoft Outlook, which is integrated with all Microsoft products.

From that collaborative view, I'm a big user of Teams, mainly because of business. I use Teams a lot for meetings and collaboration, both internally and externally. I think it works pretty well.

I have integrated it with my Jira infrastructure, so I'm able to make phone calls directly from my Teams application to literally the entire globe.

have a third-party call center vendor that I've already integrated with Teams, so I can switch between different profiles. So at the moment, I'm okay. I haven't run into anything that I would need to change.

My team members are distributed in various locations. We use the solution for our day-to-day meetings and communication. 

I find several features of Microsoft Teams valuable. First, the group chat feature is great for team collaboration and sharing updates. Second, scheduling meetings is very easy, whether through Outlook or directly in the tool. Another useful feature is the notifications for meeting start times, which ensure you don't miss any meetings even if you're working on something else. Additionally, Microsoft Teams creates a chat where you can take and share notes during meetings, which I find helpful.

When we work on certain documents, we put them in the group chat and collaborate on them. It's really easy to collaborate that way. Another great feature is the ability to reply to specific messages in the chat, which is cool. Also, tagging people while chatting is very useful.

We use a tool called Darwinbox for project management and another tool called Advantage Club, a rewards platform where you can reward your colleagues with points they can redeem. These are the integrations that we have included in the solution. I think the Darwinbox integration is smooth and good. For example, if someone receives a reward, it immediately shows up on Microsoft Teams.

I primarily use Microsoft Teams in my organization to chat and participate in meetings with external colleagues.

I do not integrate Microsoft Teams with any solutions because we are between Teams on the cloud and the rest is on-premise, making the integration not optimal.

Among the features that I use, the share screen is working fine and the chat being available after the end of the meeting is valuable.

The feature that enhances productivity the most for my team in Microsoft Teams is the chat that remains available after a meeting.