GoToWebinar vs Microsoft Teams comparison

GoTo and Microsoft are both solutions in the Virtual Meetings category. GoTo is ranked #18, while Microsoft is ranked #3 with an average rating of 8.4. GoTo holds a 2.1% mindshare in VM, compared to Microsoft’s 3.6% mindshare. Additionally, 100% of GoTo users are willing to recommend the solution, compared to 95% of Microsoft users who would recommend it.

GoToWebinar

Read 8 GoToWebinar reviews

299 Views
299 Comparison Views

100% willing to recommend

Microsoft Teams

Read 169 Microsoft Teams reviews

2,612 Views
575 Comparison Views

95% willing to recommend

GoToWebinar

Microsoft Teams

Comparison Buyer's Guide

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Executive SummaryUpdated on Feb 3, 2025

GoToWebinar and Microsoft Teams are products in the web conferencing category, each addressing unique business requirements. Microsoft Teams seems to have the upper hand due to its extensive feature set, catering to a broader range of collaboration needs.

Features: GoToWebinar offers high-quality webinar capabilities with features like automatic recording and transcription, polling, and in-depth analytics. Microsoft Teams provides a comprehensive suite for team collaboration, integrating chat, file sharing, and video conferencing.

Room for Improvement: GoToWebinar could enhance its integration with other business tools, improve user interface flexibility, and expand its mobile platform capabilities. Microsoft Teams might improve its interface speed, reduce resource demands, and expand its webinar-specific features for larger audiences.

Ease of Deployment and Customer Service: GoToWebinar provides an uncomplicated setup with reliable customer support, ideal for standalone webinar services. Microsoft Teams offers seamless integration with Microsoft 365 tools, simplifying deployment for organizations already utilizing these products, ensuring a smoother user experience.

Pricing and ROI: GoToWebinar operates on a subscription-based model focusing on webinar functions, with ROI depending on usage. Microsoft Teams, bundled with most Microsoft 365 plans, emerges as a cost-effective solution with potential for higher ROI due to its varied functionalities.

To learn more, read our detailed GoToWebinar vs. Microsoft Teams Report (Updated: September 2025).

Buyer's Guide

GoToWebinar vs. Microsoft Teams

September 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

GoToWebinar

Ranking in Virtual Meetings

18th

Average Rating

8.4

Reviews Sentiment

6.7

Number of Reviews

Ranking in other categories

No ranking in other categories

Microsoft Teams

Ranking in Virtual Meetings

3rd

Average Rating

8.2

Reviews Sentiment

7.3

Number of Reviews

169

Ranking in other categories

Enterprise Social Software (1st)

Mindshare comparison

As of September 2025, in the Virtual Meetings category, the mindshare of GoToWebinar is 2.1%, up from 2.0% compared to the previous year. The mindshare of Microsoft Teams is 3.6%, up from 3.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Virtual Meetings Market Share Distribution
Product	Market Share (%)
Microsoft Teams	3.6%
GoToWebinar	2.1%
Other	94.3%

Virtual Meetings

Featured Reviews

RITA Conroy-Martin

Director of Marketing at a manufacturing company with 51-200 employees

Video library is a great tool and it enables good customization; feels a little antiquated and rusty

I like that recordings are available immediately, it's a great feature. I also appreciate being able to use the video library as a tool, and the integration of an API with other systems we have. We were able to build our own customer portal and then integrate into GoToWebinar with a seamless interface. People thought they were on our platform, but they were using GoToWebinar. Those are unique features that seemed to be very easy for our development team to integrate. I like that aspect of it. It also provides good visibility if somebody had seen a webinar that was useful. It's very easy to push them out. Registration is an easy process as is customization on the back end. We very rarely had technical issues running the webinars so it's a pretty robust platform overall.

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Arun Srivastav

CEO at Planfirma Technologies Private Limited

Seamless presentation and collaboration enhance organizational productivity

There are three main areas for improvement: Firstly, AI capabilities should be integrated into Microsoft Teams to provide better transcript services and offer multiple language support. Secondly, it should allow participants to remain visible during presentations, enhancing interaction. Lastly, it needs broader integration capabilities with other products, like Salesforce, which is currently limited.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"We were able to build our own customer portal and integrate into GoToWebinar with a seamless interface."

"This solution is very reliable. It is easy to switch between audio and microphone when using headphones."

"I can extract the activity and the attendance reports, along with every single question that was asked during the webinar, which is a feature that we highly value."

"The interface is browser-based and simple, which is an advantage over other solutions."

"All of their features are good. They are more or less equivalent to the competition. There's less disturbance, less jitter, the voice is always good even at a low bandwidth."

"The solution's most valuable feature is connecting calls to concerned people anytime. It works much faster."

"You can ping, chat, and call someone, and at the same time, on the next tab, you can see all the documents related to what someone is referring to."

"The mobile app really enabled us to connect meetings on the go from anywhere."

"Microsoft Teams adds value for businesses by providing functionality that includes co-authoring on work documents, publishing Power BI sites for reporting and billing, and integrating calendaring."

"The most valuable feature of Microsoft Teams is its video calling."

"The solution's stability is quite good, and it doesn't crash and freeze up when you have a large number of users."

"The most valuable feature is the ability to have remote meetings with customers and colleagues."

"Sharing documents in real-time has been incredibly helpful."

More Microsoft Teams pros

Cons

"The chat window and using polls is easier in Zoom than compared to GoToWebinar. Make it simpler and easier to publish polls on the fly would improve the solution."

"Some of my friends also use GoToWebinar to collect clients for affiliate marketing. In those cases, they found some features were missing with respect to some of the competition. And the worst part is the price."

"The platform feels old and a little rusty, more could be invested into the look and feel of it."

"The sharing of cameras is limited to meeting organizers."

"GoToWebinar would be improved with the inclusion of support for video endpoints."

"We occasionally have issues with synchronization between different dates. This aspect of stability needs improvement."

"I had to type the team members versus being able to set up a team's group of names as you can do with Outlook."

"This solution is not as popular for companies to use as other solutions making it a disadvantage."

"The product's support can be better."

"Teams doesn't always sync to show as Do Not Disturb during Outlook meetings."

"The way we test the audio devices must be improved."

"I don't like the online version of Word and Excel. It skews the layout. It is no longer representative of the layout that you actually have in a document. You always have to open it in the desktop application to get an accurate representation of how the document will look."

"We have experienced response delays with the product. It can be hard to understand where to click in the solution. Also, the solution should incorporate videos like 'How to use Teams' that can be popularized among customers."

More Microsoft Teams cons

Pricing and Cost Advice

"It is a monthly subscription and the price is quite expensive if you're not paying annually."

"This is a free solution."

"It is a bit more than moderately expensive."

"We have a license for the solution."

"I use Teams' free version."

"The tool comes as part of the Office 365 bundle and you don't have to pay anything extra."

"I would rate the solution's pricing a five out of ten."

"The product's pro accounts are cheap."

"My understanding is that there are licensing fees, but I'm not sure how much they might be."

"I rate Microsoft Teams an eight out of ten for its pricing."

More Microsoft Teams pricing and cost advice

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Top Industries

By visitors reading reviews

No data available

Financial Services Firm

21%

Manufacturing Company

Educational Organization

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	5
Midsize Enterprise	1
Large Enterprise	2

By reviewers
Company Size	Count
Small Business	64
Midsize Enterprise	41
Large Enterprise	66

Questions from the Community

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What do you like most about Microsoft Teams?

The most valuable feature of Microsoft Teams for us is the ability to share files from OneDrive seamlessly.

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What is your experience regarding pricing and costs for Microsoft Teams?

I have no information about the cost as these are subsidized when procured by companies. Getting a home version cheaper or free would be a better option so students or college-goers can utilize the...

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What needs improvement with Microsoft Teams?

I am unable to determine which features of Microsoft Teams are the most valuable because we do not have full capabilities due to our Exchange server being on-premise and OneDrive not being authoriz...

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Comparisons

Webex vs GoToWebinar

Compared 28% of the time

Zoom Workplace Business vs GoToWebinar

Compared 23% of the time

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Compared 19% of the time

Symphony vs Microsoft Teams

Compared 15% of the time

Loom Business - Enterprise vs Microsoft Teams

Compared 7% of the time

Slack Business - Enterprise vs Microsoft Teams

Compared 7% of the time

TeamViewer Business vs Microsoft Teams

Compared 5% of the time

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Product Reports

Buyer's Guide

GoToWebinar

September 2025

Download GoToWebinar product report

Buyer's Guide

Microsoft Teams

August 2025

Download Microsoft Teams product report

Also Known As

No data available

MS Teams

Overview

Web conferencing SaaS for larger webinars

GoTo

At Microsoft, our mission is to empower every person and every organization on the planet to achieve more. Our mission is grounded in both the world in which we live and the future we strive to create. Today, we live in a mobile-first, cloud-first world, and the transformation we are driving across our businesses is designed to enable Microsoft and our customers to thrive in this world.

We do business in 170 countries and are made up of 114,000 passionate employees dedicated to fulfilling our mission of helping you and your organization achieve more.

Microsoft

Sample Customers

Avigilon Corporation, Bitdefender, British Library's Business & IP Centre, Business Wire, Clarity, Colt, Conversion Rate Experts, Cornerstone Home Lending Inc., DemandGen, DPR Construction

Honeywll, AIRFRANCE, AccuWeather, Lilly

Buyer's Guide

GoToWebinar vs. Microsoft Teams

September 2025

Free Report: GoToWebinar vs. Microsoft Teams

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