Microsoft Teams vs Symphony comparison

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5,541 views|2,236 comparisons
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889 views|734 comparisons
Comparison Buyer's Guide
Executive Summary

We performed a comparison between Microsoft Teams and Symphony based on real PeerSpot user reviews.

Find out in this report how the two Enterprise Social Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed Microsoft Teams vs. Symphony Report (Updated: March 2024).
765,234 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The integration of online jobs and documents is one of the most valuable aspects of the solution. The ability to integrate tasks and to assign tasks to certain people is great.""The mobile app really enabled us to connect meetings on the go from anywhere.""The most valuable feature is the ability to collaborate.""Organizing a meeting is very simple to do.""It's great for meeting conferences.""The group chat is very good.""You can use Microsoft Teams to chat with people, share your documents, manage your calendar, manage your project, and assign tasks.""Microsoft Teams is much more stable than other solutions like Skype for Business."

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"The solution is user-friendly, and it is very good security-wise.""Symphony and Laravel are the most comfortable frameworks for any developer. It is also lightweight.""The overall functions are good.""I found the RAM Commander module in Symphony to be the most valuable.""The entire product is good."

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Cons
"There could be performance spikes and better reliability. We saw a lot of stability issues.""The solution's stability can be better.""The user interface is non-intuitive and should be improved.""The solution's security feature needs enhancement for external collaborations with business partners and vendors.""We face issues related to screen-sharing and stability. It is very difficult to get Microsoft's support to troubleshoot the issues. The product also needs to update its recording features.""Microsoft Teams could log in faster.""The solution should improve internal and external data expansion. I am not able to send records to an external member who has been added to the call. I am only able to send the file to the internal member. These features should be enabled in that Teams so that during the call, we can share the document file and discuss at the same time.""What I'd like to improve in Microsoft Teams are the calendar management and task management tools, because they're not easy to use. They're not user-friendly."

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"The area that needs to be improved is modular asset management. When we are uploading the assets in bulk, it is not aligned.""The solution needs to improve CI.""The solution is very expensive, and its pricing could be improved.""To improve the situation, enhancing the functionality for integrating with other applications and addressing ticketing issues is crucial.""Compared to established vendors, it lacks user flexibility and customization, especially in the PM module."

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Pricing and Cost Advice
  • "Pricing is free to a threshold and then after that you have to license per user."
  • "It is the standard license which is part of many Office packets."
  • "We are satisfied with the price of this solution."
  • "If you have content that requires more security and you want to use it in a more secure manner, with more protection, then it will come at a higher cost."
  • "If you have clients who do not have a computer and are joining with their phones it's an additional fee of $5.00 per user."
  • "The pricing for Teams is very competitive."
  • "My understanding is that there are licensing fees, but I'm not sure how much they might be."
  • "It is affordable because it also includes the licenses on Microsoft Word, Microsoft Office and SharePoint."
  • More Microsoft Teams Pricing and Cost Advice →

  • "It's a costly product, but the number of available features justifies it."
  • "It is fairly an expensive product, but works for us."
  • "Symphony is expensive."
  • More Symphony Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:The tool's integration with OneNote and Power BI is good. The current version of Microsoft Teams is significantly more user-friendly compared to previous versions. I find it easy to handle any user… more »
    Top Answer:I rate the tool's pricing a six out of ten. Its pricing is fixed.
    Top Answer:Microsoft Teams' current features are not user-friendly, making it difficult for end-users to locate and understand them. There have also been issues with crashes, which is a concern in the current… more »
    Top Answer:Symphony and Laravel are the most comfortable frameworks for any developer. It is also lightweight.
    Top Answer:The solution needs to improve CI.
    Ranking
    Views
    5,541
    Comparisons
    2,236
    Reviews
    104
    Average Words per Review
    323
    Rating
    8.4
    Views
    889
    Comparisons
    734
    Reviews
    4
    Average Words per Review
    318
    Rating
    7.0
    Comparisons
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    SharePoint logo
    Compared 5% of the time.
    Office 365 logo
    Compared 5% of the time.
    Also Known As
    MS Teams
    Learn More
    Overview

    At Microsoft, our mission is to empower every person and every organization on the planet to achieve more. Our mission is grounded in both the world in which we live and the future we strive to create. Today, we live in a mobile-first, cloud-first world, and the transformation we are driving across our businesses is designed to enable Microsoft and our customers to thrive in this world.

    We do business in 170 countries and are made up of 114,000 passionate employees dedicated to fulfilling our mission of helping you and your organization achieve more.

    Symphony’s secure, cloud-based communications service delivers the next wave in organizational productivity where markets and individuals come together to create vibrant communities in which to share content, insights and opinions without compromising on organizational compliance.

    Sample Customers
    Honeywll, AIRFRANCE, AccuWeather, Lilly
    BNP Paribas, HSBC, Deutsche Bank, Citi, Credit Suisse, JP Morgan Chase
    Top Industries
    REVIEWERS
    Financial Services Firm16%
    Computer Software Company16%
    Manufacturing Company14%
    Comms Service Provider9%
    VISITORS READING REVIEWS
    Educational Organization60%
    Financial Services Firm8%
    Government4%
    Computer Software Company4%
    VISITORS READING REVIEWS
    Financial Services Firm65%
    Computer Software Company7%
    Manufacturing Company4%
    Comms Service Provider3%
    Company Size
    REVIEWERS
    Small Business34%
    Midsize Enterprise27%
    Large Enterprise39%
    VISITORS READING REVIEWS
    Small Business8%
    Midsize Enterprise62%
    Large Enterprise30%
    VISITORS READING REVIEWS
    Small Business11%
    Midsize Enterprise8%
    Large Enterprise81%
    Buyer's Guide
    Microsoft Teams vs. Symphony
    March 2024
    Find out what your peers are saying about Microsoft Teams vs. Symphony and other solutions. Updated: March 2024.
    765,234 professionals have used our research since 2012.

    Microsoft Teams is ranked 1st in Enterprise Social Software with 144 reviews while Symphony is ranked 8th in Enterprise Social Software with 5 reviews. Microsoft Teams is rated 8.2, while Symphony is rated 7.2. The top reviewer of Microsoft Teams writes "Great for project planning and monitoring with easy communication capabilities". On the other hand, the top reviewer of Symphony writes "Makes tasks like network planning and performance monitoring much easier". Microsoft Teams is most compared with Atlassian Confluence, SharePoint, Loom, Chatter and Huddle, whereas Symphony is most compared with Slack, Drupal, SharePoint and Office 365. See our Microsoft Teams vs. Symphony report.

    See our list of best Enterprise Social Software vendors.

    We monitor all Enterprise Social Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.