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monday.com pros and cons

Vendor: monday.com

4.7 out of 5

227 reviews
98% willing to recommend

539 followers

Pros & Cons summary

Monday.com provides project management and team collaboration, enabling organized and efficient workflows with customization options and automation. It integrates with Slack but has limited board availability and a burdensome notification system. Users encounter glitches, downtimes, and slow service. Automation faces technical challenges, and integration with QuickBooks and Google Suite is inadequate, causing data handling inefficiencies. Despite its visual tools, these issues impact seamless task management and connectivity.

Buyer's Guide

Get pricing advice, tips, use cases and valuable features from real users of this product.

Prominent pros & cons

PROS

monday.com offers exceptional customization, making it adaptable to various team and project needs.

Automation features significantly enhance efficiency, saving time on routine tasks and communications.

Available integrations bolster functionality, simplifying alignment with other tools like Slack and Jira.

The platform provides a centralized hub for information, fostering better collaboration and transparency among team members.

Time tracking and task management functionalities improve overall organization and productivity.

CONS

Users face limitations on the number of dashboards and boards available, impacting businesses with multiple clients who require individual boards.

There are challenges with the automation features, as they often experience technical difficulties or delay, leading to inefficiencies.

Integration with other platforms such as QuickBooks and Google Suite is limited, hindering seamless data management and task coordination.

There is no real-time messaging feature within monday.com, forcing users to rely on external communication platforms.

The reporting capabilities are inadequate, lacking in depth and requiring third-party tools for comprehensive data analysis.

monday.com Pros review quotes

CB

Caesar Barrientoz

Chief Executive Officer at Elmridge Technology

Mar 14, 2023

It's very easy to use. When we were trying to pick a system, we looked at Asana, Jira, and other platforms, and they were very cluttered. But monday.com is very user-friendly. As a user, everything is very clear. You don't need to be too tech-savvy to understand it and it's very easy to pick up on and learn.

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reviewer2120607

Head of Digital Hub at a manufacturing company with 10,001+ employees

Mar 7, 2023

Shareable boards with external partners and a couple of automations are valuable. I also like the simplicity or the clarity of the platform, and how it's a one-stop shop for everything rather than having multiple spreadsheets and folders.

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KG

COO at KifCure

May 9, 2022

The sub-items have been incredibly helpful.

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Julie Doar-Sinkfield

CEO at My Life Tutors

Mar 15, 2023

The automations absolutely were the most valuable because they helped us create a system within Monday.com for all of our data.

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Jaikishan Daryanani

Product Manager at Enreap

Mar 3, 2023

The power of the dashboard that the solution gives you means you can do risk, timeline, and cost-benefit analyses for your initiatives. It gives you a complete perspective on the impact of your future decisions and initiatives for the upcoming quarters.

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Front End Developer at a marketing services firm with 1-10 employees

May 23, 2022

Being able to see everything at a glance and check task status, is wonderful.

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NK

Co-founder at Toolstrek

Mar 1, 2023

I like monday.com's automation capabilities the most, but the reporting is also excellent. Jira and our other tools provide decent reporting, but monday.com adds another layer. We can drill further down into processes, problems, and issues. These reports have helped us to control our sales funnel.

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AZ

Solution Architect at Captego

Mar 1, 2023

From the user's perspective, and even for me as an implementation consultant, one of the most valuable features is the integration of different platforms with monday.com. In addition to that, the real-time reporting from the dashboards is also valuable, as is the ability to customize it.

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Program Manager of Operations & Strategy at a consultancy with 11-50 employees

Mar 16, 2023

monday.com increased the efficiency of the teams using it, thereby decreasing costs. We needed fewer people to do the same amount of work once the tasks were organized and presented in a simple way.

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Atmosphere Engineer / Founder at WvH Hospitality LLC

Mar 13, 2023

It gives me an overall view of everything someone is working on. I can go to the My Work feature, click on someone's name, and see all the tasks assigned to that person; their whole workload.

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monday.com Cons review quotes

CB

Caesar Barrientoz

Chief Executive Officer at Elmridge Technology

Mar 14, 2023

We can send emails from monday.com, but when it comes to the format, we don't necessarily want to always have the monday.com logos. We want to be able to make the emails we send out from monday.com, especially if they're coming from a specific person, look like they would if they were coming from our Outlook.

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reviewer2120607

Head of Digital Hub at a manufacturing company with 10,001+ employees

Mar 7, 2023

The ability to build the dashboard and visualizations out of the data that is in the platform could be better. There are no color themes and no further customization on that front, so you cannot brandify or white label all the platforms to make it look more like your business rather than a generic one.

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KG

COO at KifCure

May 9, 2022

Monday is one of the more expensive tools available.

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Free Report: monday.com Reviews and More

Learn what your peers think about monday.com. Get advice and tips from experienced pros sharing their opinions. Updated: April 2025.

849,686 professionals have used our research since 2012.

Julie Doar-Sinkfield

CEO at My Life Tutors

Mar 15, 2023

I wish there were more templates because having to start from scratch was hard with a lot of things. It was not as intuitive. I wish there was a board builder function that could take you through creating your board and ask you the automation questions.

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Jaikishan Daryanani

Product Manager at Enreap

Mar 3, 2023

There are a lot of ways that monday.com does not work, for example, when it comes to HRMS. A particular employee can't apply for leave or check the status of a leave request or check his 401(k) status. Those are things that are missing in monday.com.

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Front End Developer at a marketing services firm with 1-10 employees

May 23, 2022

Speed and reliability need to be better.

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NK

Co-founder at Toolstrek

Mar 1, 2023

The data linkage could be improved. For example, sometimes you cannot automate item creation when you link different items to each other. You cannot connect the data deeply from field to field. It's somewhat complicated to link a contact to some account fields and automate the contact's behavior based on the value of those fields. The data is sometimes not structured enough for deep processing.

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AZ

Solution Architect at Captego

Mar 1, 2023

One important feature that would help is if you store a file on monday.com and you want to email a message to someone along with that particular file, monday.com does not send the actual attachment, but a link to the file where monday.com has stored it... the link expires after no more than 10 or 15 days.

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Program Manager of Operations & Strategy at a consultancy with 11-50 employees

Mar 16, 2023

monday.com could benefit from deeper integration with other products that are prevalent within the industry, such as Google Sheets, HubSpot, social media platforms, and various ad services.

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Atmosphere Engineer / Founder at WvH Hospitality LLC

Mar 13, 2023

I would like the web-based app to be able to switch between different accounts. The mobile app can switch between accounts pretty easily, but with the web-based app, you have to log out and log back in to do it.

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