monday.com Pros

Terrie Whisenant - PeerSpot reviewer
CEO at Workflow Solutions
I like the update feature. It's almost like you can replace email with it. You can communicate on a particular item within monday.com, and then you can see the history of who commented, when they commented, what they said, and the reply to what they said. It's much easier to follow up on a particular item than have a thousand emails going back and forth. In a big project, you can usually have a ton of emails. If you use monday.com as a communication tool, you can almost eliminate email and have better tracking on what was done, when it was done, and what was said about the items. That's probably my favorite feature.
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CB
Chief Executive Officer at Elmridge Technology
It's very easy to use. When we were trying to pick a system, we looked at Asana, Jira, and other platforms, and they were very cluttered. But monday.com is very user-friendly. As a user, everything is very clear. You don't need to be too tech-savvy to understand it and it's very easy to pick up on and learn.
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CH
Head of Digital Hub at a manufacturing company with 10,001+ employees
Shareable boards with external partners and a couple of automations are valuable. I also like the simplicity or the clarity of the platform, and how it's a one-stop shop for everything rather than having multiple spreadsheets and folders.
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Buyer's Guide
monday.com
May 2023
Learn what your peers think about monday.com. Get advice and tips from experienced pros sharing their opinions. Updated: May 2023.
708,830 professionals have used our research since 2012.
KG
COO at KifCure
The sub-items have been incredibly helpful.
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Julie Doar-Sinkfield - PeerSpot reviewer
CEO at My Life Tutors
The automations absolutely were the most valuable because they helped us create a system within Monday.com for all of our data.
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Jaikishan Daryanani - PeerSpot reviewer
Product Manager at Enreap
The power of the dashboard that the solution gives you means you can do risk, timeline, and cost-benefit analyses for your initiatives. It gives you a complete perspective on the impact of your future decisions and initiatives for the upcoming quarters.
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Ben Davidson - PeerSpot reviewer
Front End Developer at a marketing services firm with 1-10 employees
Being able to see everything at a glance and check task status, is wonderful.
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AK
Co-founder at PeerSpot
I like monday.com's automation capabilities the most, but the reporting is also excellent. Jira and our other tools provide decent reporting, but monday.com adds another layer. We can drill further down into processes, problems, and issues. These reports have helped us to control our sales funnel.
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AZ
Solution Architect at Captego
From the user's perspective, and even for me as an implementation consultant, one of the most valuable features is the integration of different platforms with monday.com. In addition to that, the real-time reporting from the dashboards is also valuable, as is the ability to customize it.
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Eric Shine - PeerSpot reviewer
Program Manager of Operations & Strategy at a consultancy with 11-50 employees
monday.com increased the efficiency of the teams using it, thereby decreasing costs. We needed fewer people to do the same amount of work once the tasks were organized and presented in a simple way.
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monday.com Cons

Terrie Whisenant - PeerSpot reviewer
CEO at Workflow Solutions
It does have some native report widgets, but there are limitations on those. They're still building that capability out in my opinion. The reporting in monday.com is probably the weakest link, but there are third-party apps that you can add in that do some great reporting for you. You can also tie monday.com into a data warehouse and use something like Tableau, Power BI, or any reporting tool that can report out of a data warehouse to get the more in-depth reports that you need. Monday.com will get there, but it doesn't seem to be one of their top priorities.
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CB
Chief Executive Officer at Elmridge Technology
We can send emails from monday.com, but when it comes to the format, we don't necessarily want to always have the monday.com logos. We want to be able to make the emails we send out from monday.com, especially if they're coming from a specific person, look like they would if they were coming from our Outlook.
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CH
Head of Digital Hub at a manufacturing company with 10,001+ employees
The ability to build the dashboard and visualizations out of the data that is in the platform could be better. There are no color themes and no further customization on that front, so you cannot brandify or white label all the platforms to make it look more like your business rather than a generic one.
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Buyer's Guide
monday.com
May 2023
Learn what your peers think about monday.com. Get advice and tips from experienced pros sharing their opinions. Updated: May 2023.
708,830 professionals have used our research since 2012.
KG
COO at KifCure
Monday is one of the more expensive tools available.
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Julie Doar-Sinkfield - PeerSpot reviewer
CEO at My Life Tutors
I wish there were more templates because having to start from scratch was hard with a lot of things. It was not as intuitive. I wish there was a board builder function that could take you through creating your board and ask you the automation questions.
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Jaikishan Daryanani - PeerSpot reviewer
Product Manager at Enreap
There are a lot of ways that monday.com does not work, for example, when it comes to HRMS. A particular employee can't apply for leave or check the status of a leave request or check his 401(k) status. Those are things that are missing in monday.com.
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Ben Davidson - PeerSpot reviewer
Front End Developer at a marketing services firm with 1-10 employees
Speed and reliability need to be better.
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AK
Co-founder at PeerSpot
The data linkage could be improved. For example, sometimes you cannot automate item creation when you link different items to each other. You cannot connect the data deeply from field to field. It's somewhat complicated to link a contact to some account fields and automate the contact's behavior based on the value of those fields. The data is sometimes not structured enough for deep processing.
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AZ
Solution Architect at Captego
One important feature that would help is if you store a file on monday.com and you want to email a message to someone along with that particular file, monday.com does not send the actual attachment, but a link to the file where monday.com has stored it... the link expires after no more than 10 or 15 days.
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Eric Shine - PeerSpot reviewer
Program Manager of Operations & Strategy at a consultancy with 11-50 employees
monday.com could benefit from deeper integration with other products that are prevalent within the industry, such as Google Sheets, HubSpot, social media platforms, and various ad services.
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Buyer's Guide
monday.com
May 2023
Learn what your peers think about monday.com. Get advice and tips from experienced pros sharing their opinions. Updated: May 2023.
708,830 professionals have used our research since 2012.