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monday.com pros and cons

Vendor: monday.com

4.7 out of 5

234 reviews
98% willing to recommend

Pros & Cons summary

Monday.com offers automation capabilities to boost task management efficiency and reduce manual workload. It provides customization options tailored to team needs and facilitates collaboration through task updates and tagging. Features like Gantt charts aid project tracking, while integration supports seamless operations. However, integration with Outlook and Google Sheets needs improvement. Bugs and server issues impact efficiency, the mobile app lacks user-friendliness, and customization for branding and reports is limited.

Buyer's Guide

Get pricing advice, tips, use cases and valuable features from real users of this product.

Prominent pros & cons

PROS

Monday.com offers powerful automation capabilities that enhance task management efficiency and reduce manual workload.

It provides extensive customization options, allowing teams to tailor features to their specific needs and workflows.

Monday.com facilitates improved collaboration and communication through integrated task updates and tagging features.

It allows for efficient tracking and management of project timelines and workloads using features like Gantt charts.

The platform supports seamless integration with other tools, aiding in streamlined operations and data management.

CONS

Integration with external software, such as Outlook and Google Sheets, is lacking and needs improvement.

There are frequent bugs, slowdowns, and server downtimes that affect workflow efficiency.

The mobile app is not as user-friendly and adaptable as desired.

Customization options, especially for branding, templates, and reports, are limited.

The automation and notification systems are often glitchy and overwhelming.

monday.com Pros review quotes

JM

General Manager at a tech services company with 1-10 employees

Dec 5, 2020

The solution is more of a streamlined Slack.

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reviewer1537560

Senior Accountant at a financial services firm with 1-10 employees

Mar 23, 2021

The value is that monday.com provides us with an overall picture of how much work a teammate has.

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Director Of Information Technology at a media company with 51-200 employees

Jun 30, 2021

The global search is the solution's most valuable aspect.

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Free Report: monday.com Reviews and More

Learn what your peers think about monday.com. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.

884,873 professionals have used our research since 2012.

reviewer1638135

Works at a tech services company with 201-500 employees

Jul 28, 2021

The solution can be customized for individual projects and quite easy to use.

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reviewer1397925

COO at a computer software company with 51-200 employees

Jul 31, 2021

The initial setup is very easy.

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reviewer1668078

Director of Collaborative Delivery at a engineering company with 51-200 employees

Sep 13, 2021

monday.com is easy to set up.

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VP at a consultancy with 11-50 employees

Oct 12, 2021

It allows you to be granular, and send each step.

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MN

Directory of IT Controls and Compliance at a wholesaler/distributor with 201-500 employees

Nov 3, 2021

Performance has been good. Stability has been good.

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EM

Sr. Advisory Consultant at a tech services company with 1,001-5,000 employees

Nov 26, 2021

Has very good collaborative functions.

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reviewer1237521

Sales Manager at a tech services company with 51-200 employees

Jan 25, 2022

The free version provides all the utilities that I need.

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monday.com Cons review quotes

JM

General Manager at a tech services company with 1-10 employees

Dec 5, 2020

The solution has dashboards, however, you have a limited amount. You may only get ten when you need closer to 30. We often need to create many boards. For example, we might need one board per customer. If we have more than ten customers, we run out of boards available. I'm not sure if you can pay more in order to get more or if it's just a design limitation. It's unclear. In any case, they should be more generous.

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reviewer1537560

Senior Accountant at a financial services firm with 1-10 employees

Mar 23, 2021

Sometimes allocating between team members via the communication tool can be difficult.

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Director Of Information Technology at a media company with 51-200 employees

Jun 30, 2021

The user admin module could be more accessible.

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Free Report: monday.com Reviews and More

Learn what your peers think about monday.com. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.

884,873 professionals have used our research since 2012.

reviewer1638135

Works at a tech services company with 201-500 employees

Jul 28, 2021

In my initial exposure to the interface, I did not find it to be very user-friendly.

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reviewer1397925

COO at a computer software company with 51-200 employees

Jul 31, 2021

Some of the automation is having some technical difficulties.

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reviewer1668078

Director of Collaborative Delivery at a engineering company with 51-200 employees

Sep 13, 2021

They could offer more packages. There seems to be a gap in price between package offers. One has as much as a $30 difference.

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VP at a consultancy with 11-50 employees

Oct 12, 2021

What would be nice is if I had two days between deadlines and adjusted the day if it would automatically adjust the deadlines, even if I had to change one or two that might no longer work, it would save a lot of steps.

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MN

Directory of IT Controls and Compliance at a wholesaler/distributor with 201-500 employees

Nov 3, 2021

It could have a few more features when it comes to managing projects.

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EM

Sr. Advisory Consultant at a tech services company with 1,001-5,000 employees

Nov 26, 2021

Not a suitable solution for complex projects.

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reviewer1237521

Sales Manager at a tech services company with 51-200 employees

Jan 25, 2022

I have just started to use this solution, and there are no new features that I need at this time, but it could be more user-friendly.

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