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Pros & Cons summary

Buyer's Guide

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Prominent pros & cons

PROS

monday.com provides excellent automation capabilities that streamline communication and task management.
The platform offers robust customization options, allowing users to tailor boards to their specific project needs.
Users benefit from seamless integrations with other tools like Slack and Excel, enhancing workflow efficiency.
The ability to track progress with features like Gantt charts and timelines improves project management and time optimization.
monday.com enhances organizational efficiency by centralizing information and reducing reliance on physical paperwork.

CONS

The dashboards in monday.com are limited and may not meet the needs of users requiring multiple boards for different clients.
The pricing is considered steep and based on tiers, which might not be ideal for small companies increasing their team size gradually.
monday.com lacks seamless integration with commonly used software such as QuickBooks and Google Suite, posing challenges for users requiring these connections.
There are limitations in custom automation and integration with other platforms like social media and CRM applications, restricting advanced workflows.
Load times and stability issues, including occasional downtime and glitches, can disrupt use and affect productivity.
 

monday.com Pros review quotes

JM
General Manager at a tech services company with 1-10 employees
Dec 5, 2020
The solution is more of a streamlined Slack.
reviewer1537560 - PeerSpot reviewer
Senior Accountant at a financial services firm with 1-10 employees
Mar 23, 2021
The value is that monday.com provides us with an overall picture of how much work a teammate has.
it_user1615830 - PeerSpot reviewer
Director Of Information Technology at a media company with 51-200 employees
Jun 30, 2021
The global search is the solution's most valuable aspect.
Learn what your peers think about monday.com. Get advice and tips from experienced pros sharing their opinions. Updated: December 2025.
879,310 professionals have used our research since 2012.
reviewer1638135 - PeerSpot reviewer
Works at a tech services company with 201-500 employees
Jul 28, 2021
The solution can be customized for individual projects and quite easy to use.
reviewer1397925 - PeerSpot reviewer
COO at a computer software company with 51-200 employees
Jul 31, 2021
The initial setup is very easy.
reviewer1668078 - PeerSpot reviewer
Director of Collaborative Delivery at a engineering company with 51-200 employees
Sep 13, 2021
monday.com is easy to set up.
reviewer1168500 - PeerSpot reviewer
VP at a consultancy with 11-50 employees
Oct 12, 2021
It allows you to be granular, and send each step.
MN
Directory of IT Controls and Compliance at a wholesaler/distributor with 201-500 employees
Nov 3, 2021
Performance has been good. Stability has been good.
EM
Sr. Advisory Consultant at a tech services company with 1,001-5,000 employees
Nov 26, 2021
Has very good collaborative functions.
reviewer1237521 - PeerSpot reviewer
Sales Manager at a tech services company with 51-200 employees
Jan 25, 2022
The free version provides all the utilities that I need.
 

monday.com Cons review quotes

JM
General Manager at a tech services company with 1-10 employees
Dec 5, 2020
The solution has dashboards, however, you have a limited amount. You may only get ten when you need closer to 30. We often need to create many boards. For example, we might need one board per customer. If we have more than ten customers, we run out of boards available. I'm not sure if you can pay more in order to get more or if it's just a design limitation. It's unclear. In any case, they should be more generous.
reviewer1537560 - PeerSpot reviewer
Senior Accountant at a financial services firm with 1-10 employees
Mar 23, 2021
Sometimes allocating between team members via the communication tool can be difficult.
it_user1615830 - PeerSpot reviewer
Director Of Information Technology at a media company with 51-200 employees
Jun 30, 2021
The user admin module could be more accessible.
Learn what your peers think about monday.com. Get advice and tips from experienced pros sharing their opinions. Updated: December 2025.
879,310 professionals have used our research since 2012.
reviewer1638135 - PeerSpot reviewer
Works at a tech services company with 201-500 employees
Jul 28, 2021
In my initial exposure to the interface, I did not find it to be very user-friendly.
reviewer1397925 - PeerSpot reviewer
COO at a computer software company with 51-200 employees
Jul 31, 2021
Some of the automation is having some technical difficulties.
reviewer1668078 - PeerSpot reviewer
Director of Collaborative Delivery at a engineering company with 51-200 employees
Sep 13, 2021
They could offer more packages. There seems to be a gap in price between package offers. One has as much as a $30 difference.
reviewer1168500 - PeerSpot reviewer
VP at a consultancy with 11-50 employees
Oct 12, 2021
What would be nice is if I had two days between deadlines and adjusted the day if it would automatically adjust the deadlines, even if I had to change one or two that might no longer work, it would save a lot of steps.
MN
Directory of IT Controls and Compliance at a wholesaler/distributor with 201-500 employees
Nov 3, 2021
It could have a few more features when it comes to managing projects.
EM
Sr. Advisory Consultant at a tech services company with 1,001-5,000 employees
Nov 26, 2021
Not a suitable solution for complex projects.
reviewer1237521 - PeerSpot reviewer
Sales Manager at a tech services company with 51-200 employees
Jan 25, 2022
I have just started to use this solution, and there are no new features that I need at this time, but it could be more user-friendly.