We compared Jira and Monday based on our users’ reviews of Project Management Software. After reading the collected data, you can find our conclusion below.
Comparison Results: Users prefer Monday over Jira for project management because of its user-friendly interface, affordability, and better customer service. Jira has valuable features but needs improvement in user interface and reporting capabilities. Technical support for Jira ranges from satisfactory to needing improvement. Monday.com is praised for collaboration capabilities, customizability, and ease of use. It is considered a cost-effective solution that can improve organizational goals and efficiency. Jira is considered the preferred option when it comes to IT ticketing solutions.
"The dashboards are useful."
"We like team collaboration and cross-functional collaboration."
"Our company follows the Agile methodology for software development, and this product is one of the best tools for companies that do so."
"This is our way of communicating with different teams. We are a global company. I am based in San Diego, for example. A lot of the BAs are based in Paris. The development team is based in Minsk. We absolutely need to be in constant communication and on the same page."
"I liked the flexibility of the application. It was pretty user-friendly."
"It helps me to use virtual Scrum boards across four locations, three time zones, and to plan my work. It fully supports the Scrum approach, and the Agile way of working, and it has Agile thinking behind it.."
"Jira is easy to use and there are a lot of tools that are integrated with it."
"For QA, the most interesting for me are boards, backlog, and filters."
"The global search is the solution's most valuable aspect."
"We have gotten rid of all our paper-based systems and our marketing work is now 100% visible to anyone in our planning organization providing ultimate accountability between teams."
"Being able to add comments to line items makes it easier to provide updates on tasks and flag if there are delays or issues in completing something."
"All employees can access it so everyone is in the know of what jobs are coming in and what jobs are going out."
"Monday is a great way to have history and a backup for all the work done."
"Having visibility of all projects and every team member's workload has been invaluable."
"It helps us to keep track of all of the remaining tasks on a project and the remaining number of days that exist on a project."
"The automation process is one of the best."
"Some of the customizations are definitely a little challenging."
"We would like to see integration between Tempo and Jira."
"Stability is an area of concern and it needs improvement, otherwise, it's a good product."
"They could improve the solution by having a multiple project dashboard to be able to manage many projects KPI's at once, this would really be helpful."
"I would like to see visualization of release planning. I can list the releases and I can give dates to releases, but to show how they are happening on a timeline, I would need to order the Portfolio part. But just for this, it may be too much to use the Portfolio for that."
"The initial setup was a bit problematic in terms of getting access to Jira. That goes for a few users, including me."
"The support could be improved."
"We would like to see the integration of a lite-version of Confluence, just to manage some of the templates and documents."
"The system could collate information from other boards easier."
"Currently, we run our accounting on Quickbooks Online and we are forced to use their reporting tools to bring out the data we want to see. I would much rather have Quickbooks integration that allows us to more seamlessly pull transactions into Monday in real-time and allow us to manipulate that data on the Monday interface."
"The product can be improved by adjusting some of the ways in which the "boards" work."
"The user admin module could be more accessible."
"There are a lot of ways that monday.com does not work, for example, when it comes to HRMS. A particular employee can't apply for leave or check the status of a leave request or check his 401(k) status. Those are things that are missing in monday.com."
"Coordination with different social media platforms would be a convenient feature."
"I'm unable to send messages or update any projects from my tablet or cell phone which makes it hard when you are in the field all day and can't be at your desk."
"Load time and glitches do occur on the site."
Jira is ranked 5th in Project Management Software with 259 reviews while monday.com is ranked 1st in Project Management Software with 222 reviews. Jira is rated 8.2, while monday.com is rated 9.4. The top reviewer of Jira writes "A great centralized tool that has a good agile framework and is useful for day-to-day planning, task management, and work log efficacy". On the other hand, the top reviewer of monday.com writes "We can collaborate with our customers efficiently and professionally, and automation makes it easy for everyone". Jira is most compared with Microsoft Azure DevOps, IBM Rational DOORS, OpenText ALM Octane, Rally Software and Polarion ALM, whereas monday.com is most compared with Wrike, Asana, Microsoft Dynamics CRM, Zoho CRM and ServiceNow Strategic Portfolio Management. See our Jira vs. monday.com report.
See our list of best Project Management Software vendors and best Project Portfolio Management vendors.
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