We performed a comparison between monday.com and ServiceNow Strategic Portfolio Management based on real PeerSpot user reviews.
Find out in this report how the two Project Portfolio Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The various integrations have made it easier for us to focus on keeping our information in one place so that we're not spending time (wasting time) trying to find information in different places online."
"It has kept us very organized."
"Monday is a great way to have history and a backup for all the work done."
"The solution has helped us keep track of our work, by helping us keep organized in an environment that is friendly and easy to navigate."
"We can remove, add, and modify a project or task charter easily."
"The analytics view is very powerful with Gantt charts and multiple chart visualizations."
"There are a lot of features and once you understand how to use them, it's quite easy to get the benefit out of them."
"The most valuable aspects of the solution include the charts which are very useful for the reports."
"The technical support is pretty good. ServiceNow has consistently provided excellent assistance."
"The solution offers a lot of opportunities for integrations. We can integrate with Slack, Azure, all the API alternatives, etc. There's a lot of integration modules provided."
"The interface is extremely user-friendly."
"We like the status report feature. It is something really valuable."
"You don't need a lot of plugins."
"The product is quite convenient and user-friendly."
"The PPM module is an excellent service."
"It's a very complete solution."
"It is difficult to create templates for repeat use cases."
"It does everything we need it to, so no improvements are necessary."
"Though it offers full customizability, the table is an area where the product's performance is not quite up to the mark."
"The documentation must be available in French."
"There have recently been a lot of lagging and loading delays with saving."
"My Work cannot be connected to specific line items in boards or subtasks, and therefore it is currently causing a gap in communication with our team."
"There was one time that I had used CTRL + C to copy one of the text fields, and accidentally pasted it into all other rows/projects. I know there is an "undo" button you can click on for a few seconds, however, it would be helpful if you could undo it even after it's been a few minutes/hours."
"Monday could be improved if it could be linked with Google Calendar."
"The cost could be improved. The solution is quite pricey."
"The only issue for us is the pricing. It’s quite high in comparison with the competition."
"A major improvement we would like to see is definitely around agile management."
"ServiceNow IT Business Management could improve by adding better artificial intelligence."
"The configurations are fine, but the user interface could be improved."
"ServiceNow needs to invest more in integration. That's the only thing. It could always extend its portfolio a little bit."
"When we originally set it up, we had some kind of success manager free of charge, and now it's an additional charge over and above what we're paying."
"I would like to see some artificial intelligence incorporated into the management functions."
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monday.com is ranked 1st in Project Portfolio Management with 222 reviews while ServiceNow Strategic Portfolio Management is ranked 3rd in Project Portfolio Management with 27 reviews. monday.com is rated 9.4, while ServiceNow Strategic Portfolio Management is rated 8.0. The top reviewer of monday.com writes "We can collaborate with our customers efficiently and professionally, and automation makes it easy for everyone". On the other hand, the top reviewer of ServiceNow Strategic Portfolio Management writes "A very strategic demand management tool that visualizes risks and ratings in a bubble chart". monday.com is most compared with Wrike, Asana, Microsoft Dynamics CRM, Zoho CRM and SAP CRM, whereas ServiceNow Strategic Portfolio Management is most compared with Microsoft Azure DevOps, Jira, Jira Align, Microsoft Project Server and Asana. See our ServiceNow Strategic Portfolio Management vs. monday.com report.
See our list of best Project Portfolio Management vendors and best Project Portfolio Management vendors.
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