Monday.com and ServiceNow Strategic Portfolio Management compete in project management. Monday.com is favored for its user-friendly features, while ServiceNow offers a broader set of tools that suit larger enterprise needs.
Features: Monday.com integrates well, offers customizable views, and automations that make workflows intuitive for non-technical users. Its dashboards and collaborative tools enhance project oversight. ServiceNow excels in project portfolio management, demand management, and resource allocation, providing extensive visibility for enterprises managing large-scale portfolios.
Room for Improvement: Monday.com could enhance its automation capabilities, mobile app usability, and CRM features. ServiceNow's interface could be more user-friendly, with simpler project management and financial integration features. It's also cost-prohibitive for smaller operations and could benefit from improved agile capabilities.
Ease of Deployment and Customer Service: Monday.com, being cloud-based, offers simple deployment, making it popular with smaller teams. However, users desire a more personalized support approach. ServiceNow supports both cloud-based and on-premises setups, better suited for larger organizations. Its customer service could improve in personalizing responses.
Pricing and ROI: Monday.com provides flexible pricing, ideal for smaller teams, and users highlight its positive cost-to-value ratio. ServiceNow's higher pricing is justified by enhanced management capabilities but can be too costly for smaller companies, although it offers a strong ROI for large organizations.
For organizations that haven't invested in people and processes, the product is underutilized and seen as overpriced.
I would rate their customer service a ten.
They have knowledgeable teams across all levels.
They should improve vendor compliance to align with ServiceNow's strategy.
While they have a skilled team, reaching the right resource can sometimes be a challenge.
Scalability is critical for our clients as they deal with numerous projects and changes.
The need for a stable connection is critical as there are network issues that slow our processes down.
I would like to have the ability to create more than two levels of subtasks in monday.com.
The integration of artificial intelligence is something my customer is considering for future upgrades.
The recommended export and import functionality could be developed into a real-time scenario to allow seamless data synchronization without manual interventions.
It's not that the product lacks features, but rather organizations often adopt it at a maturity level beyond their capacity.
It is quite expensive.
If a company is prepared to get a return on the investment, the price is worth it.
It's a bit costly currently.
A pricing model adjustment is needed for better alignment with customer usage.
monday.com saves time and gets everyone on the same page within my team.
monday.com helps in quick decision-making by facilitating communication on the go through the comment section and email alerts when someone comments.
monday.com makes it very easy to input any information.
Aligning the portfolio with overall strategy and goals is essential for success.
The platform consolidates multiple offerings into one module, eliminating the need to invest in siloed applications.
The complete ServiceNow Strategic Portfolio Management suite is used for strategic alignment, allowing us to track projects, portfolios, costs, and vendors to make informed decisions based on project tasks.
Monday.com for Enterprise is designed to enhance task tracking, notifications, and project overview, offering customizable dashboards and flexible integrations for efficient management across diverse teams.
Monday.com for Enterprise is a powerful tool for task and project management, offering automation to streamline processes and customizable dashboards for comprehensive project views. Built for ease of use, it supports collaborative features like file sharing and board customization, which facilitate effective communication and workflow optimization. While it provides robust templates and views such as Gantt charts and Kanban for seamless operations, users note room for improvement in performance, responsiveness, and integration capabilities.
What are the key features of Monday.com for Enterprise?Monday.com for Enterprise is applied across sectors like marketing, HR, construction, and software development for CRM, resource management, and remote collaboration. It aids teams with timeline tracking, automated workflows, and efficient task delegation, emphasizing user-friendly design and adaptable integration capabilities.
ServiceNow Strategic Portfolio Management is a highly regarded value-added Portfolio Management solution and also a top-ranked Enterprise Agile Planning tool. Strategic Portfolio Management (SPM) relates to the tools and processes that business organizations utilize to manage their usable resources and satisfy calculated business objectives.
ServiceNow SPM ensures organizations are able to precisely identify and promote the best investment initiatives that accurately match the organizational objectives, which will facilitate that the most profitable outcomes are consistently achieved.
Enterprise organizations can include the desired various factors of their business processes to include in their unique strategic portfolio. These factors can include but are not limited to employee performance initiatives, product promotions, client services, and more. When assembled together, these factors become integral elements to promote the most effective business process decisions that will ensure appropriate outcomes that align with the organization's overall goals and objectives.
ServiceNow SPM Best Practices
ServiceNow Strategic Portfolio Management Benefits:
ServiceNow Strategic Portfolio Management has many valuable benefits. Some of its most valuable benefits include:
ServiceNow Strategic Portfolio Management's primary focus is to align business strategy with work. Decision-makers are able to plan, complete and easily track progress across different methodologies and processes. The solution has been developed to ensure that the appropriate activities and processes are being completed in a timely manner to satisfy the organization’s goals consistently and achieve the most profitable outcomes.
Reviews from Real Users
“The feature I find the most valuable is the one that lets you see how much time has been used in processing a ticket. This allows us to better monitor performance.” Lenny L., Support Engineer at a tech services company
“The ease of use is the most valuable feature. It's very intuitive to set up. Everything has a logical sequence, and you can see how it all links together. It's a good win for ServiceNow.” Fabrizio M., Head of Business Applications at Bio Products Laboratory Limited
“The demand management tool is very strategic because it helps assess risk, gives you a visual of different demands, and rates those values.” A Manager at a manufacturing company.
We monitor all Project Portfolio Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
