We performed a comparison between monday.com and Salesforce Marketing Cloud based on real PeerSpot user reviews.Find out in this report how the two Marketing Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
"The customization ability of Monday is unmatched."
"In short - it keeps a remote asynchronous team in sync."
"I like being able to customize your views."
"I like how you can trigger notifications and reminders automatically when different statuses are changed or updated."
"The global search is the solution's most valuable aspect."
"Integrations such as the one for Slack have helped us receive updates on tasks immediately as they occur by other team members."
"The ability to track dates and times we need cases to be completed has been of great use to my firm."
"Monday.com has allowed us to organize our workload in a much more efficient way."
"It is a great solution. I like its stability, scalability, and performance."
"We have found the solution to be scalable."
"We haven't had any issues with integration."
"Salesforce allows for the integration of different data sources."
"Offers many great features and is intuitive."
"Email automation is most valuable."
"The most valuable features of Salesforce Marketing Cloud are that it performs well and gives me what I need. It's the most friendly interface system for CRM I've worked with. Additionally, it integrates fairly well with different kinds of AI and ML to allow you to receive more out of your application."
"The most valuable of Salesforce Marketing Cloud is seeing the customer's journey."
"There are no missing features that I can think of."
"I wish there was an option to pay for one-on-one technical assistance rather than watch tutorial videos."
"I wish there were better notifications and dashboard views with analytics around the status of projects, etc."
"We'd like to see less downtime."
"I would like to see more flexibility with sub-items as well as more customization of branding for dashboards and exported documents."
"It would be good to have a countdown timer to a deadline date so you could see 'days remaining' to work on a project to help schedule time, as currently it only shows the end date."
"I struggle to use the mobile version of Monday.com."
"Coordination with different social media platforms would be a convenient feature."
"The UA could be better designed for a mobile connection."
"I've noticed on one-to-one leads, the customer objection option is not available."
"When you use your iPhone or Android phone, Salesforce is not as user-friendly as it could be. That UX needs to be improved."
"Marketing Cloud's forecasting could be improved."
"Technical support is good but could be faster, maybe more knowledgeable, and more customer friendly."
"The general setup and understanding of how to use it can be improved. There should be easier self-service for setting up dashboards. Currently, we have someone setting them up for us. I wish it was easier."
"They can perhaps simplify the dashboards. In my opinion as an end-user, reports could also be simplified, but it also depends on how your company is set up. It depends on how the processes are set up within your company natively. It is linked to the way you do business. So, it varies."
"This solution could be more user-friendly."
monday.com is a cloud-based platform that allows teams to design their own work management software and applications. monday.com is a basic yet intuitive work operating system that facilitates teamwork in these ways:
Allows teams to define workflows
Adapts to changing demands
Allows for collaboration
Eliminates manual grunt work
monday.com is extremely adaptable and may be utilized in any sector and for any workflow. You can build your apps to match your specific operational needs and modify your boards, dashboards, and documents to fit your team properly. It may be used for anything, including projects and procedures, and it can be used across teams, departments, leaders, and organizations.
Here are a few examples of how monday.com software can be put to good use:
monday.com has many valuable features. Some of the most useful ones include:
The most popular key features include:
Reviews from Real Users
monday.com stands out among its competitors for a number of reasons. Two major ones are its task status feature and its ability to integrate with external apps. PeerSpot users take note of the advantages of these features in their reviews:
Ben D., Front End Developer at a marketing services firm, writes of the product, “Their flagship feature, what used to be called the pulse, is great. Pulse offers great management. Being able to see everything at a glance and check task status, is wonderful. They use subtasks and the simple aspects of task management have been really helpful.”
Another PeerSpot reviewer, the Head of Projects at Smart Media SA, notes, “The boards offer an amazing and clear view of my tasks, campaigns, and progress. Automations especially with Slack and Outlook help with keeping my team up-to-date always. Graphs and charts are valuable for reporting purposes and to track progress made. Workforms/surveys are valuable and a very cool added feature.”
monday.com is ranked 1st in Marketing Management with 215 reviews while Salesforce Marketing Cloud is ranked 2nd in Marketing Management with 36 reviews. monday.com is rated 9.4, while Salesforce Marketing Cloud is rated 8.2. The top reviewer of monday.com writes "We can collaborate with our customers efficiently and professionally, and automation makes it easy for everyone". On the other hand, the top reviewer of Salesforce Marketing Cloud writes "Scalable CRM to personalize customer experience". monday.com is most compared with Wrike, Asana, Microsoft Dynamics CRM, Microsoft Project and ServiceNow Strategic Portfolio Management, whereas Salesforce Marketing Cloud is most compared with HubSpot Marketing Hub, Marketo, Oracle Eloqua, Microsoft Dynamics CRM and Google Campaign Manager. See our Salesforce Marketing Cloud vs. monday.com report.
See our list of best Marketing Management vendors.
We monitor all Marketing Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.