Buyer's Guide
Network Access Control (NAC)
November 2022
Get our free report covering CyberArk, Microsoft, Citrix, and other competitors of F5 BIG-IP Access Policy Manager (APM). Updated: November 2022.
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Senior Consultant at a tech services company with 51-200 employees
Real User
Top 5Leaderboard
Reasonably priced and has a hassle-free setup
Pros and Cons
  • "The setup is straightforward and hassle-free."
  • "Barracuda should find other ways to stir up interest about this product."

What is our primary use case?

We mostly use it as a Web Application Firewall (WAF).

What is most valuable?

What I find most valuable is the total cost of ownership. The product is affordable and reasonably priced so it would make a lot of sense for people to use it long-term.

What needs improvement?

Barracuda has a much more proactive role with their so-called authorized distributors here in Cambodia. They give them much more attention and much more exposure. They give teasers about some of the new features coming up within the next one or two quarters, and so they can start to prepare for them. The reseller can educate the end-users. It kills the competition.

F5 wants to compete with Barracuda. It’s a price-sensitive market. IT managers have barely 10 years of IT experience. They know almost nothing. It's a problem here. It's a very uphill task to really educate these guys. But we can do our best to try to find other ways and means to stir up their interest for the future about products.

What do I think about the stability of the solution?

I find that its stability also meets industry standards.

What do I think about the scalability of the solution?

The scalability of this solution based on customer requirement or volume requirement meets industry standards.

How are customer service and support?

We haven't had the chance to contact Barracuda's technical support because we have our own Barracuda certified technical team who provides first level support which includes installation, configuration, setup, and implementation.

Which solution did I use previously and why did I switch?

I've used F5 and cost-wise, there is no major difference between the cost of the F5 and the cost of the Barracuda. For example, if there is going to be an additional SSL VPN resource added on, then we have to buy additional licenses from the vendor.

The cost does vary a lot. There's the maintenance cost, the software subscription cost, and the hardware maintenance cost annually.

I don't do the sales, but with the feedback I get from customers, the F5 tends to be a bit more expensive than the Barracuda.

How was the initial setup?

According to my technical team, who are actually certified Barracuda guys, they told me that the initial setup is pretty straightforward. It’s not much of a hassle.

What about the implementation team?

We implemented it in-house through our Barracuda certified technical team.

What's my experience with pricing, setup cost, and licensing?

My advice to others implementing this product is to ensure that its cost falls within their budget including the cost of maintenance and that it benefits their business operations.

Which other solutions did I evaluate?

I evaluated F5.

What other advice do I have?

I'll give it a rating of eight out of 10 if the price remains the same. Otherwise, I'll rate it 7 out of ten, especially if they don't give a volume discount. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Buyer's Guide
Network Access Control (NAC)
November 2022
Get our free report covering CyberArk, Microsoft, Citrix, and other competitors of F5 BIG-IP Access Policy Manager (APM). Updated: November 2022.
655,465 professionals have used our research since 2012.