We performed a comparison between BeyondTrust Privileged Remote Access and F5 BIG-IP Access Policy Manager (APM) based on real PeerSpot user reviews.
Find out in this report how the two Remote Access solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Its initial setup process is straightforward."
"We like the integration with Active Directory. It allows us to discover the endpoints and user accounts that need protection. It's a good way of securing our privileged access."
"The most valuable feature is that this solution can be implemented regardless of the operating system."
"PRA stands on its own as a full solution. This is important because it reduces the need to maintain a lot of different services. Also, the integration between those services are sometimes not easy to maintain. So, having a solution like BeyondTrust Privileged Remote Access reducing our workload gives us enough time to work on our other issues. The system just runs and does what it is supposed to do."
"I like the enterprise credential manager. It's a connector that sits in PRA and tests the credentials for the end user with a process that will clean the password. This is one of PRA's primary features and simplifies user onboarding. There aren't many restrictions or complications. We can add the user while only opening one port, which is more than enough to access the PRA server. Every organization requires only four critical servers out of a hundred and some 50 production servers."
"One of the features that I really like about it is the ability to set a start date, time, and end date for the access. For example, you can set the access for a person from tomorrow, Monday, or Tuesday and ending on a specific period of the day or a specific date. That's really quite helpful."
"It is a real fortress. Its security is very strong. Multi-factor came as a feature out-of-the-box, which was big for us. That helps us meet another compliance requirement. It enforces encryption. Nobody can see what we are doing in our remote system if they happen to be listening for unencrypted traffic. That is its biggest strength."
"This product is very stable and scalable. This is an excellent platform."
"The portal access was very good."
"Our customers have never complained about the stability"
"In my opinion, the GUI is perfect with the configuration options provided. F5 BIG-IP has given customization options and policy configuration tools in the GUI. It's good and good enough to work."
"The most valuable feature is the virtual IP creation. It's our most frequently used feature."
"The solution is stable and reliable."
"The tool is reliable and easy to configure."
"The product allows us to create customized portals for your users."
"The performance of the solution is valuable."
"They could probably integrate a wizard or something like that to add a new use case. It could be something that makes it easier to add a new use case."
"I would love to have a web console and the ability to use the smart card with the web console to provide remote support. If you are on a computer that doesn't have the Bomgar console, you should be able to use the web console to provide support. That's the only thing right now. A web console is nice when you're jumping into a computer, but if you need to elevate the privileges, you currently can't do it with the smart card. If they could figure that out, that would be money."
"Multiple areas can be improved. We've seen lots of updates in the past year. They have a portal where we can submit our ideas. BeyondTrust is immediately implementing user suggestions. The UI could be more informative. Initially, there were two or three connectors, and now we have five or six. It would be nice if they added a few more connectors for third-party integration. There are multiple tools, but the clients may require more for their convenience."
"Its access process for third-party vendors needs to be simplified."
"At the moment, I don't see any major problems with it. If anything, they can just change the look and feel of the login screen because it looks too simple to me. It does not have so much information. When you get to the login screen of the solution, you should have more information. We also have BeyondTrust Remote Support, and the login page looks similar to BeyondTrust Privilege Remote Access. I would love to see more rich information on the login screen or landing page so that rather than having a regular sign-in screen or page where you just provide a username and password and get into the solution, you should have more insight into what the solution does. I've mentioned this to them every time I have had an opportunity."
"In terms of the ability to automate the creation of new accounts within it, it's still a bit laborious."
"When doing protocol panel jumps, the tool does not restrict what is recorded on the user's computer."
"The issue I found with the product revolves around the fact that RDP and SSH sessions take too much time, making it an area of concern where improvements are required."
"In my opinion, the GUI side needs some improvement based on my usage. Sometimes, it doesn't work as efficiently as the CLI side."
"F5 BIG-IP APM disconnects when you leave it for long enough, but that is natural for IT solutions to do. That's a little bit frustrating."
"The price of this product can be improved."
"The technical support’s response time must be improved."
"The solution is quite costly."
"F5 BIG-IP Access Policy Manager has room for improvement in integration with other products."
"Cloud services are something that F5 Access Policy Manager could do better"
"We do not have knowledgeable support teams locally."
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BeyondTrust Privileged Remote Access is ranked 6th in Remote Access with 21 reviews while F5 BIG-IP Access Policy Manager (APM) is ranked 12th in Remote Access with 13 reviews. BeyondTrust Privileged Remote Access is rated 8.6, while F5 BIG-IP Access Policy Manager (APM) is rated 8.2. The top reviewer of BeyondTrust Privileged Remote Access writes "Our support team can do so much more without having to actively engage our customers, which saves us time and money". On the other hand, the top reviewer of F5 BIG-IP Access Policy Manager (APM) writes " Facilitates packet inspection, modification, and offloading and offers visibility and troubleshooting capabilities, allowing for pre-production server testing". BeyondTrust Privileged Remote Access is most compared with CyberArk Privileged Access Manager, BeyondTrust Remote Support, BeyondTrust Password Safe, Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) and Appgate SDP, whereas F5 BIG-IP Access Policy Manager (APM) is most compared with Citrix Gateway, CyberArk Privileged Access Manager, Cisco ISE (Identity Services Engine), Microsoft Remote Desktop Services and Ivanti Connect Secure. See our BeyondTrust Privileged Remote Access vs. F5 BIG-IP Access Policy Manager (APM) report.
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