F5 BIG-IP Access Policy Manager (APM) vs TeamViewer comparison

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1,065 views|883 comparisons
85% willing to recommend
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10,775 views|8,938 comparisons
91% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between F5 BIG-IP Access Policy Manager (APM) and TeamViewer based on real PeerSpot user reviews.

Find out in this report how the two Remote Access solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed F5 BIG-IP Access Policy Manager (APM) vs. TeamViewer Report (Updated: March 2024).
767,995 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The tool is reliable and easy to configure.""This is a product that is easy to install and integrate, and it is simple to use.""Our customers have never complained about the stability""In my opinion, the GUI is perfect with the configuration options provided. F5 BIG-IP has given customization options and policy configuration tools in the GUI. It's good and good enough to work.""Stickiness is the most valuable feature of the product.""We have seen a return on investment from F5 BIG-IP Access Policy Manager. It provided access at a time when we didn't have it.""The load balancing features are valuable.""The product allows us to create customized portals for your users."

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"The most valuable feature has been the ability to give control to others for support purposes.""From my perspective, the most important is the login.""The most valuable feature of TeamViewer is the ability to remote into another device.""I am satisfied with TeamViewer, and its performance.""I recommend it as a solution for remote disk users.""Ease of use was the number-one thing. It's an industry leader for ease of use, specifically on the client-side, which is the absolutely critical thing. If I want to connect to somebody, how easily can I — without seeing their computer — walk them through the steps to install it to a point where I can key in the code and help them resolve their situation?... TeamViewer is just a dead-solid, easy answer.""This is a unique solution that is very easy to install.""The dashboards they have are good."

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Cons
"The solution’s GUI looks very old.""F5 BIG-IP APM disconnects when you leave it for long enough, but that is natural for IT solutions to do. That's a little bit frustrating.""F5 BIG-IP Access Policy Manager has room for improvement in integration with other products.""We do not have knowledgeable support teams locally.""The technical support’s response time must be improved.""The operational deployment is not great.""I'd suggest improved documentation integration directly within the GUI. Right now, finding comprehensive documentation often requires going to external websites like the community portal.""In my opinion, the GUI side needs some improvement based on my usage. Sometimes, it doesn't work as efficiently as the CLI side."

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"They should release features such as Augmented Reality into both plain and standard versions of TeamViewer.""I can use up to three computers, but sometimes I have four. So, it would be nice to have at least four computers.""We have a consultant that helps us do the virtual aspects of TeamViewer.""TeamViewer can improve connectivity. I had some problems connecting to my clients and now I use AnyDesk.""The installation and the update agent could improve.""Voice communication and screen communication or face-to-face communication could be improved.""I have noticed that when I access another person's computer, sometimes the tab is visible, and sometimes it is not, which can be difficult.""The file transfer functionality crashes sometimes."

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Pricing and Cost Advice
  • "Recently, they have simplified the licensing"
  • "The product is very expensive."
  • "The tool is a little bit expensive."
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  • "TeamViewer pricing is reasonable... The simultaneous controller licensing model of TeamViewer - compared to LogMeIn’s controlled Host licensing model - seems to benefit us so far. We’re currently saving about 30 percent on licensing cost... The savings from licensing have been eaten up by the soft costs involved in dealing with and working around TeamViewer’s deficiencies in allowing granular control by multiple controllers, and the issues with the various settings that are missing on the macOS Host."
  • "The cost of the licenses depends on how you buy them. They just had a buy one get one free deal going, and they do that every once in a while. Where you buy one license, and they will give you the second one free, or you can try to get discounts. Most of our licenses that we have we tried to do something like that just to save some money."
  • "It has probably saved us several thousands of dollars because we have quick access anywhere. We don't have to worry about finding people onsite or arranging conference calls. We also save time and money with it because we don't have to send somebody onsite to troubleshoot."
  • "TeamViewer offers a free version to try. Download and give it a shot. See what it's like and if you like it, then buy the license for it."
  • "...it will cost you $1,500 to $1,600 a year, but when I think of how much work I do through TeamViewer..."
  • "It does what I need it to do but I think it's expensive. It wasn't easy for me to get approval from the company to get it... It's costing us about $700 a year, per license."
  • "TeamViewer is $600 or $700 per port per year..."
  • "The cost is in the thousands of dollars per year."
  • More TeamViewer Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:The most valuable feature is the virtual IP creation. It's our most frequently used feature.
    Top Answer:The tool is a little bit expensive. I rate the pricing a six out of ten.
    Top Answer:In my opinion, the GUI side needs some improvement based on my usage. Sometimes, it doesn't work as efficiently as the CLI side. Feature-wise, sometimes when I log in to the GUI and want to see the… more »
    Top Answer:The number one advantage of TeamViewer for me is its ease of use, specifically as it relates to the client side. By far, one of its best features is the remote access it provides. I can control… more »
    Top Answer:The product allows easy access to any system in case of any issues.
    Ranking
    12th
    out of 44 in Remote Access
    Views
    1,065
    Comparisons
    883
    Reviews
    9
    Average Words per Review
    348
    Rating
    8.1
    1st
    out of 44 in Remote Access
    Views
    10,775
    Comparisons
    8,938
    Reviews
    32
    Average Words per Review
    295
    Rating
    8.5
    Comparisons
    Also Known As
    F5 Access Policy Manager
    Learn More
    Overview

    F5 BIG-IP Access Policy Manager (APM) is an access management proxy solution for managing global access to the enterprise networks, cloud providers, applications, and application programming interfaces (APIs). Through a single management interface, BIG-IP APM consolidates remote, mobile, network, virtual, and web access. 

    BIG-IP APM can also serve as a bridge between modern and classic authentication and authorization protocols and methods. For applications which are unable to support modern authentication and authorization protocols, like SAML and OAuth with OIDC, but which do support classic authentication methods, BIG-IP APM converts user credentials to the appropriate authentication standard supported by the application.

    BIG-IP APM Benefits:

    • Ease of use
    • Flexibility
    • Ability to integrate with other systems
    • Security features
    • Granular access control
    • Responsive and helpful support team

    BIG-IP APM Features:

    • Support for Identity Aware Proxy (IAP) enabling Zero Trust application access
    • Context-based authorization with dynamic L4/L7 ACLs
    • Integration with third-party MFA solutions
    • DTLS 2.0 mode for delivering and securing applications
    • SAML 2.0 identity federation support
    • Support for OAuth 2.0 authorization protocol
    • SSO support for classic authentication (Kerberos, header- based, etc.), credential caching, OAuth 2.0, SAML 2.0, and FIDO2 (U2F)
    • AAA server authentication and high-availability
    • Integration with leading IAM vendor products (Microsoft, Okta, Ping Identity)
    • BIG IP Edge Client and F5 Access integrate with VMware Horizon ONE (AirWatch), Microsoft Intune and IBM MaaS360
    • Risk-based access leveraging third-party UEBA and risk engines (HTTP Connector)

    Reviews from Real Users

    Below are some reviews and helpful feedback written by BIG-IP APM users.

    Mahmmoud Rabie, Senior Site Reliability Engineer, writes that BIG-IP APM is "A highly stable solution for load balancing, but the initial setup is complex."

    Clyde LivingstonSenior Process Specialist at Telstra, says that BIG-IP APM is "Easy to use, useful access remotely, but lacking stability."

    Chris LamSenior Solution Consultant at Macroview Telecom Limited, states that BIG-IP APM is "Useful for remote access VPN and VPI integration with VMware.

    TeamViewer is a remote access solution that allows users to connect to any PC or server around the world within a few seconds. When using it, users can remotely control a computer, transfer files, and access various services such as video conferencing and virtual meetings. The solution works on various operating systems including Windows, Mac, Linux, iOS, and Android. As a well-recognized provider of remote control and online meeting software, TeamViewer is mainly used for remote technical support, remote access, and online collaboration.

    TeamViewer Features

    TeamViewer has many valuable key features. Some of the most useful ones include:


    • Remote control: TeamViewer enables users to control a remote computer as if they were physically sitting in front of it.


    • File transfers: Users can transfer files between computers in real-time.


    • Video conferencing: The solution supports high-quality video and audio conferencing for virtual meetings.


    • Cross-platform compatibility: TeamViewer works on a variety of operating systems including Windows, Mac, Linux, iOS, and Android.


    • Advanced security: The solution uses encrypted data channels to protect the privacy and security of user data.


    • Simple setup: TeamViewer does not require any complex setup, making it easy for users to start using the software immediately with little to no training needed.


    • Multi-language support: Because it supports multiple languages, the solution is easily accessible to a global user base.


    • Customizable: TeamViewer offers various customization options to meet specific user requirements.


    TeamViewer Benefits

    There are many benefits to implementing TeamViewer. Some of the biggest advantages the solution offers include:


    • Increased productivity: By allowing users to work from anywhere and at any time, the solution enables remote work and collaboration, thereby increasing productivity levels.


    • Cost-effective: The TeamViewer solution is cost-effective and offers more remote support and access compared to other traditional methods.


    • User data protection: TeamViewer provides secure data transfer and encrypted communication channels to protect user data.


    • Improved customer service: The solution allows for fast and efficient remote support, improving customer satisfaction.


    • Easy accessibility: TeamViewer makes it easy for users to access their work or personal computers from anywhere, at any time.


    • Available to a wide range of users: Because it offers cross-platform compatibility and works on multiple operating systems, TeamViewer is accessible to a wide range of users.


    • User-friendly interface: TeamViewer’s user-friendly interface is easy to navigate, even for those with limited technical expertise.


    • Scalability: The TeamViewer solution can be used by both individuals and businesses of all sizes, making it a scalable solution for different needs.


    Reviews from Real Users

    TeamViewer is a solution that stands out when compared to many of its competitors. Some of its major advantages are that it is user friendly, has a simple installation, and has good monitoring and remote access features.

    Samuel M., IT Supervisor at a financial services firm, says, “I think TeamViewer's most valuable feature is that it is user friendly. Creating passwords is easy and so is security.”

    “[The TeamViewer solution has a] good user interface, simple installation, and has a free version available,” mentions PeerSpot reviewer Alexandru V., Software Test Engineer at a tech services company.

    Another reviewer, David O., Managing Director, explains why he likes the solution: “[It] is a very good tool for monitoring and for remote access. Anyone is able to use it, it is simple to use."

    Sample Customers
    City Bank, Ricacorp Properties, Miele, American Systems, Bangladesh Post Office
    Porsche Informatik, Philips, DHL, Intel, Motorola, Microsoft, IBM, Siemens, Fujitsu, American Red Cross
    Top Industries
    REVIEWERS
    Comms Service Provider27%
    Media Company18%
    Computer Software Company18%
    Financial Services Firm18%
    VISITORS READING REVIEWS
    Financial Services Firm13%
    Computer Software Company12%
    Government11%
    Manufacturing Company8%
    REVIEWERS
    Healthcare Company10%
    Computer Software Company10%
    Comms Service Provider9%
    University7%
    VISITORS READING REVIEWS
    Computer Software Company12%
    Comms Service Provider8%
    Manufacturing Company8%
    Government7%
    Company Size
    REVIEWERS
    Small Business46%
    Large Enterprise54%
    VISITORS READING REVIEWS
    Small Business17%
    Midsize Enterprise14%
    Large Enterprise69%
    REVIEWERS
    Small Business43%
    Midsize Enterprise30%
    Large Enterprise27%
    VISITORS READING REVIEWS
    Small Business31%
    Midsize Enterprise16%
    Large Enterprise53%
    Buyer's Guide
    F5 BIG-IP Access Policy Manager (APM) vs. TeamViewer
    March 2024
    Find out what your peers are saying about F5 BIG-IP Access Policy Manager (APM) vs. TeamViewer and other solutions. Updated: March 2024.
    767,995 professionals have used our research since 2012.

    F5 BIG-IP Access Policy Manager (APM) is ranked 12th in Remote Access with 13 reviews while TeamViewer is ranked 1st in Remote Access with 84 reviews. F5 BIG-IP Access Policy Manager (APM) is rated 8.2, while TeamViewer is rated 8.6. The top reviewer of F5 BIG-IP Access Policy Manager (APM) writes " Facilitates packet inspection, modification, and offloading and offers visibility and troubleshooting capabilities, allowing for pre-production server testing". On the other hand, the top reviewer of TeamViewer writes "Solid cross-platform remote control, but with kludgy central management and some serious feature issues on macOS". F5 BIG-IP Access Policy Manager (APM) is most compared with Citrix Gateway, CyberArk Privileged Access Manager, Cisco ISE (Identity Services Engine), Microsoft Remote Desktop Services and Ivanti Connect Secure, whereas TeamViewer is most compared with TeamViewer Tensor, Microsoft Remote Desktop Services, Parallels Access, ISL Online and LogMeIn Central. See our F5 BIG-IP Access Policy Manager (APM) vs. TeamViewer report.

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    We monitor all Remote Access reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.