Symantec Siteminder and F5 BIG-IP Access Policy Manager (APM) are both robust access management solutions. F5 BIG-IP APM seems to have the upper hand due to its advanced functionalities and superior security capabilities despite its higher costs.
Features: Symantec Siteminder is praised for its comprehensive authentication capabilities, seamless integration with various applications, and reliability. F5 BIG-IP APM is valued for its advanced security features, strong endpoint inspection, and flexible policy creation. The primary difference is F5 BIG-IP APM's superior adaptability and security functionalities.
Room for Improvement: Users indicate that Symantec Siteminder could benefit from an easier configuration process, more intuitive management tools, and improved documentation. For F5 BIG-IP APM, users suggest better documentation, reduction of complexity in certain features, and streamlined user interface. Needed improvements for Symantec Siteminder are focused on usability, whereas for F5 BIG-IP APM, simplifying complex setups is key.
Ease of Deployment and Customer Service: Symantec Siteminder is often highlighted for its straightforward deployment but requires significant time for proper setup and customization. Customer service receives mixed feedback, with room for constructive support enhancements. F5 BIG-IP APM, while more complex to deploy, is backed by strong customer service that aids in navigating its setup intricacies. F5 BIG-IP APM's customer support provides a more reliable framework that can ease the deployment process.
Pricing and ROI: Symantec Siteminder's costs are generally seen as acceptable relative to the features provided, with a decent return on investment reported by many users. F5 BIG-IP APM is noted to be more expensive, but users often find the pricing justified by its robust features and higher security capabilities. The return on investment for F5 BIG-IP APM is perceived to be strong despite the higher initial setup costs.
F5 BIG-IP Access Policy Manager (APM) is an access management proxy solution for managing global access to the enterprise networks, cloud providers, applications, and application programming interfaces (APIs). Through a single management interface, BIG-IP APM consolidates remote, mobile, network, virtual, and web access.
BIG-IP APM can also serve as a bridge between modern and classic authentication and authorization protocols and methods. For applications which are unable to support modern authentication and authorization protocols, like SAML and OAuth with OIDC, but which do support classic authentication methods, BIG-IP APM converts user credentials to the appropriate authentication standard supported by the application.
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Reviews from Real Users
Below are some reviews and helpful feedback written by BIG-IP APM users.
Mahmmoud Rabie, Senior Site Reliability Engineer, writes that BIG-IP APM is "A highly stable solution for load balancing, but the initial setup is complex."
Clyde Livingston, Senior Process Specialist at Telstra, says that BIG-IP APM is "Easy to use, useful access remotely, but lacking stability."
Chris Lam, Senior Solution Consultant at Macroview Telecom Limited, states that BIG-IP APM is "Useful for remote access VPN and VPI integration with VMware.
Symantec® SiteMinder is designed to secure the modern enterprise through a unified access management platform that applies the appropriate authentication mechanism to positively identify users; provides single sign-on and identity federation for seamless access to any application; enforces granular security policies to stop unauthorized access to sensitive resources; and monitors and manages the entire user session to prevent session hijacking. Finally, Symantec SiteMinder is battle-tested and has been deployed in the largest IT environments in the world.
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