Try our new research platform with insights from 80,000+ expert users

F5 BIG-IP Access Policy Manager (APM) vs Ping Identity Platform comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.8
F5 BIG-IP Access Policy Manager offers cost savings, quick ROI, and enhances security by ensuring crucial access and reducing costs.
Sentiment score
5.3
Ping Identity Platform simplifies identity management, lowers IT overhead, enhances security, improves efficiency, boosts satisfaction, and offers scalability.
 

Customer Service

Sentiment score
6.8
F5 BIG-IP APM customer service receives mixed reviews, with some praising responsiveness and others citing delays and communication issues.
Sentiment score
6.3
Ping Identity Platform offers responsive, knowledgeable support with some portal confusion; ratings typically range from six to eight.
Most of the technical support is managed in-house due to our extensive experience with F5 products.
Business Development Manager at Pylones
If there is a solution, they don't always communicate it.
Professional Services Specialist at a security firm with 51-200 employees
F5 technical support is responsive and helpful.
Solutions Manager at Macroview Telecom Limited
I have reached out to technical support for troubleshooting SAML certificate mismatches and federated errors between Ping and enterprise apps.
Senior ServiceNow Developer at Wells Fargo
 

Scalability Issues

Sentiment score
7.3
F5 BIG-IP APM scales for diverse deployments, offering flexibility and effective tools, though hardware limitations might challenge scalability.
Sentiment score
7.2
Ping Identity Platform efficiently scales for diverse users, featuring adaptable environments, clustering, and load balancing for seamless performance.
The product's flexibility and company culture contribute to resolving these challenges.
Business Development Manager at Pylones
I would rate the scalability of F5 BIG-IP Access Policy Manager (APM) between seven and eight.
Solutions Manager at Macroview Telecom Limited
 

Stability Issues

Sentiment score
7.9
F5 BIG-IP APM is praised for reliability, performance, and minimal bugs, with minor suggestions for log clarity improvement.
Sentiment score
7.8
Ping Identity Platform is stable, generally rated 8-10/10, with minor issues in integrations and external dependencies.
On a scale from one to ten for stability, I would rate F5 BIG-IP Access Policy Manager (APM) a ten.
Solutions Manager at Macroview Telecom Limited
Sometimes, the logs are not quite informational or easy to understand.
Professional Services Specialist at a security firm with 51-200 employees
 

Room For Improvement

F5 BIG-IP APM requires improvements in pricing, cloud integration, user interface, documentation, support, and additional features for enhanced performance.
Ping Identity Platform needs improvements in biometrics, integration, cloud capabilities, user interface, and documentation for better security and flexibility.
The ability to run the Anycast feature would be valuable, as the current solution only operates on-premises.
Senior Cyber Security Consultant at KoçSistem
If I could copy and paste objects instead of picking and configuring them from scratch each time, it would be great.
Professional Services Specialist at a security firm with 51-200 employees
The main improvement needed for F5 BIG-IP Access Policy Manager (APM) is to integrate into the cloud-delivered services from F5.
Business Development Manager at Pylones
I would like to enable ServiceNow Generative AI for auto-diagnosing PingFederate SSO failures and suggest remediation steps.
Senior ServiceNow Developer at Wells Fargo
Ping Identity Platform has multiple products for access management, identity management, a solution for API security, a solution for authorization, and a product for identity verification.
VP Engineering at Inspirit Vision
 

Setup Cost

F5 BIG-IP APM is costly but valued for high performance, with unpredictable cloud pricing and additional fees for features.
Ping Identity Platform offers competitive, subscription-based pricing, ideal for large enterprises but less suitable for smaller companies.
F5 products are more expensive than other solutions but are valued for their quality and reliability.
Business Development Manager at Pylones
 

Valuable Features

F5 BIG-IP APM offers secure remote access with SSL VPN, multi-factor authentication, and comprehensive integration and security features.
Ping Identity Platform offers customizable authentication, robust security features, and seamless integration for diverse client needs and device management.
It provides robust security and offers integration with multi-factor authentication systems, which is crucial for an organization's security policy.
Business Development Manager at Pylones
APM is quite flexible for customers to use, providing secure remote access through various host-checking conditions for both machines and users.
Solutions Manager at Macroview Telecom Limited
F5 BIG-IP Access Policy Manager (APM) provides excellent WAF and bot defense solutions.
Senior Cyber Security Consultant at KoçSistem
The platform enhances security measures by analyzing multi-factor authentication attempts, highlighting suspicious patterns, and generating compliance reports.
Senior ServiceNow Developer at Wells Fargo
It provides features such as throttling, adding authentication, or everything you can do as part of Ping Gateway.
VP Engineering at Inspirit Vision
 

Categories and Ranking

F5 BIG-IP Access Policy Man...
Ranking in Access Management
9th
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
18
Ranking in other categories
Secure Web Gateways (SWG) (15th), Network Access Control (NAC) (7th), SSL VPN (5th), Remote Access (10th)
Ping Identity Platform
Ranking in Access Management
3rd
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
30
Ranking in other categories
Single Sign-On (SSO) (4th), Authentication Systems (7th), Data Governance (9th), Identity and Access Management as a Service (IDaaS) (IAMaaS) (5th), Customer Identity and Access Management (CIAM) (3rd), Directory Servers (1st)
 

Mindshare comparison

As of January 2026, in the Access Management category, the mindshare of F5 BIG-IP Access Policy Manager (APM) is 2.0%, up from 1.9% compared to the previous year. The mindshare of Ping Identity Platform is 6.5%, down from 8.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Access Management Market Share Distribution
ProductMarket Share (%)
Ping Identity Platform6.5%
F5 BIG-IP Access Policy Manager (APM)2.0%
Other91.5%
Access Management
 

Featured Reviews

Senior Cyber Security Consultant at KoçSistem
Has provided reliable policy controls and secure web access for large enterprises
I consider Cloudflare when evaluating centralized access control features; Cloudflare utilizes multi-factor authentication and full API support, while F5 BIG-IP Access Policy Manager (APM) needs to enhance its API support. I recommend F5 BIG-IP Access Policy Manager (APM) for large companies such as Tüpraş and Ford. Tüpraş is one of the biggest companies in Turkey, along with other customers such as Tofaş, Euroko, Koç Holding, and more. For on-premises deployment, I would rate it a 10. For cloud deployment, I would rate it a seven. I primarily use it on-premises. I rate F5 BIG-IP Access Policy Manager (APM) eight out of ten.
SV
Senior ServiceNow Developer at Wells Fargo
Generative AI automates access reviews and provides workflow efficiencies
I work with Governance, Risk, and Compliance (GRC), IT Service Management (ITSM), and Customer Service Management (CSM) modules of ServiceNow. My project is related to cybersecurity. I have touched on generative AI and integrations like SOAP APIs. I have used the Ping Identity Platform for seamless…
report
Use our free recommendation engine to learn which Access Management solutions are best for your needs.
881,114 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
14%
Manufacturing Company
12%
Government
9%
Computer Software Company
8%
Financial Services Firm
22%
Manufacturing Company
10%
Retailer
9%
Computer Software Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise1
Large Enterprise9
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise2
Large Enterprise20
 

Questions from the Community

What do you like most about F5 BIG-IP Access Policy Manager (APM)?
In my opinion, the GUI is perfect with the configuration options provided. F5 BIG-IP has given customization options and policy configuration tools in the GUI. It's good and good enough to work.
What is your experience regarding pricing and costs for F5 BIG-IP Access Policy Manager (APM)?
F5 products are more expensive than other solutions but are valued for their quality and reliability, akin to purchasing a Bentley as opposed to an Audi.
What needs improvement with F5 BIG-IP Access Policy Manager (APM)?
F5 BIG-IP Access Policy Manager (APM) is not user-friendly and operates slowly. Additional features for architecture such as Anycast would be beneficial. The ability to run the Anycast feature woul...
What do you like most about PingID?
The mobile biometric authentication option improved user experience. It's always about security because, with two-factor authentication, it's always a separate device verifying the actual user logg...
What is your experience regarding pricing and costs for PingID?
The pricing is neither too expensive nor too cheap.
What needs improvement with PingID?
The management console needs to be improved. PingID should revise it.
 

Also Known As

F5 Access Policy Manager
Ping Identity (ID), PingFederate, PingAccess, PingOne, PingDataGovernance, PingDirectory, OpenDJ
 

Overview

 

Sample Customers

City Bank, Ricacorp Properties, Miele, American Systems, Bangladesh Post Office
Equinix, Land O'Lakes, CDPHP, Box, International SOS, Opower, VSP, Chevron, Truist, Academy of Art University, Northern Air Cargo, Repsol
Find out what your peers are saying about F5 BIG-IP Access Policy Manager (APM) vs. Ping Identity Platform and other solutions. Updated: December 2025.
881,114 professionals have used our research since 2012.