


ScreenConnect and F5 BIG-IP APM are leaders in remote access and security solutions. ScreenConnect holds an advantage in cost-effectiveness and user-friendly management, while F5 BIG-IP APM excels in protocol support and security standards.
Features: ScreenConnect offers robust remote access capabilities, including session groups and triggers for organizing multiple sessions. It integrates seamlessly with various MSP systems and enables features like unattended access and remote scripting. F5 BIG-IP APM supports comprehensive protocol configurations and provides strong security features such as multi-factor authentication and high performance for secure access.
Room for Improvement: ScreenConnect users express concerns about domain installation restrictions, technical support during setup, and reporting functions. Additionally, there's a demand for enhanced file transfers and better multi-monitor support. F5 BIG-IP APM users mention issues related to sluggish user interfaces, integration challenges with other products, and limited cloud capabilities. GUI inconsistency and complex cloud consumption pricing are also noted concerns.
Ease of Deployment and Customer Service: ScreenConnect offers straightforward hybrid cloud and on-premises deployments with effective technical support, receiving positive feedback regarding customer service response times. F5 BIG-IP APM supports hybrid cloud and on-premises deployments too, but reports of slow and inefficient customer service experiences are noted despite its strong deployment capabilities.
Pricing and ROI: ScreenConnect is perceived as cost-effective with flexible licensing for concurrent agents, leading to good ROI through time savings and increased efficiency. F5 BIG-IP APM is considered expensive, with recent simplification in licensing overshadowed by complex cloud pricing. Despite this, it justifies higher costs through reliability, quality, and a robust feature set.
Everything we've gained from it makes my job easier day after day, and I see value in it as an engineer.
Microsoft Intune not only saves costs by reducing the number of personnel needed but also offers a comprehensive solution for managing laptops, applications, security, individual access, and enrollment.
With Microsoft Intune, tasks such as device provisioning, policy deployment, application delivery, and compliance enforcement require less manual effort than in more traditional management models.
When a support ticket is submitted, it directly reaches someone with Intune support expertise.
When I contacted Microsoft, they had the same expertise, if not more, which is phenomenal because I felt heard and my problem was solved.
Sometimes, the support provided is excellent, and the representative is knowledgeable, while other times, the service needs improvement.
Even if they respond, they don't update me with the process or what's going on.
Most of the technical support is managed in-house due to our extensive experience with F5 products.
F5 technical support is responsive and helpful.
The scalability of Microsoft Intune is ten out of ten.
Ideally, we want to automatically segregate devices based on user properties like primary use, but currently, dynamic groups seem limited to device properties.
It supports organizations with 200 endpoints and those with more than 15,000 endpoints.
The product's flexibility and company culture contribute to resolving these challenges.
I would rate the scalability of F5 BIG-IP Access Policy Manager (APM) between seven and eight.
We have not experienced downtime, bugs, or glitches.
It appears Microsoft Intune undergoes changes without informing customers.
In my experience, Microsoft Intune is a stable platform as it is a cloud-based service, and updates are regularly delivered by Microsoft.
On a scale from one to ten for stability, I would rate F5 BIG-IP Access Policy Manager (APM) a ten.
Sometimes, the logs are not quite informational or easy to understand.
Features like unlocking devices sometimes fail, and the support offered for other operating systems is insufficient.
There are communication issues, so you might start working with a feature without knowing if it will be deprecated six months from now.
Many third-party companies offer single-pane-of-glass reporting that shows you what your update environment looks like, how your patch is doing, application status, etc., but Intune's reporting is not intuitive.
If I could copy and paste objects instead of picking and configuring them from scratch each time, it would be great.
The main improvement needed for F5 BIG-IP Access Policy Manager (APM) is to integrate into the cloud-delivered services from F5.
The ability to run the Anycast feature would be valuable, as the current solution only operates on-premises.
Introductory professional services, like a fast-track service, were included with our E5 membership, and there have been no additional costs.
The Intune suite and add-ons, such as batch management and remote help, are costly.
It costs approximately forty euros per user per month.
F5 products are more expensive than other solutions but are valued for their quality and reliability.
Intune excels in configuration and compliance management for Windows 10, ensuring devices receive timely updates and adhere to organizational standards.
Dynamic groups allow us to set conditions for automatic membership, eliminating the need for user intervention or manual review and ensuring a seamless workflow.
Windows Autopatch is the most valuable because it removes the burden of patch management.
APM is quite flexible for customers to use, providing secure remote access through various host-checking conditions for both machines and users.
It provides robust security and offers integration with multi-factor authentication systems, which is crucial for an organization's security policy.
A lot of features are useful to me, including mostly the authentication, SAML, or SSO, with no sign-on.
| Product | Mindshare (%) |
|---|---|
| Microsoft Intune | 5.4% |
| ScreenConnect | 3.0% |
| F5 BIG-IP Access Policy Manager (APM) | 1.7% |
| Other | 89.9% |

| Company Size | Count |
|---|---|
| Small Business | 192 |
| Midsize Enterprise | 62 |
| Large Enterprise | 186 |
| Company Size | Count |
|---|---|
| Small Business | 9 |
| Midsize Enterprise | 2 |
| Large Enterprise | 9 |
| Company Size | Count |
|---|---|
| Small Business | 16 |
| Midsize Enterprise | 6 |
| Large Enterprise | 7 |
Microsoft Intune is a cloud-based service designed for device management, security, and compliance. It supports automation and facilitates endpoint management for Windows, iOS, and Android devices, ensuring data protection and efficient policy enforcement.
Microsoft Intune offers seamless integration with tools like Windows Autopilot to automate device setup and deployment. Integrated with Azure Active Directory, it enhances policy management while providing robust reporting and analytics tools for compliance tracking. Despite its intuitive interface aimed at simplifying navigation and device security management, there are challenges such as compatibility issues with Linux and Mac, limited policy support for Android, and demands for better third-party integration. It's widely used for both corporate-owned devices and BYOD scenarios in dynamic IT environments.
What are the key features of Microsoft Intune?In industries such as finance and healthcare, Microsoft Intune is implemented to ensure data protection and compliance with regulatory standards. Manufacturing sectors utilize Intune for managing a distributed workforce across global locations, while educational institutions employ it to secure and manage devices in learning environments supporting both students and faculty.
F5 BIG-IP Access Policy Manager (APM) enhances access management by offering remote application access through SSL VPN, secure access verification, and login capabilities. Its user-friendly interface and robust security ensure efficient scalability and performance.
F5 BIG-IP APM serves enterprises by integrating multiple authentication protocols and supporting remote access via SSL VPN for secure application and network connections. Known for its strong performance and reliable scalability, APM allows custom policy management, facilitating load balancing and enhanced server management through virtual IP creation. It offers a secure bridge for users to connect to private networks while managing access through portals and enforcing compliance checks. Despite its efficient and user-friendly interface, APM has areas needing improvements such as updates for MacOS access, comprehensive reporting features, and simplifying the initial setup process. Better documentation and improved cloud integration are also areas for potential enhancement, alongside more efficient management and automation capabilities. Pricing and integration with other systems could be more competitive, and improvements in support response times would benefit users significantly.
What are the key features of F5 BIG-IP APM?In sectors like finance and healthcare, F5 BIG-IP APM ensures secure access management for sensitive data networks. Retailers utilize it to manage seasonal traffic efficiently with its load balancing and scalability, while educational institutions leverage its robust security and remote access features for faculty and students accessing campus networks remotely. These industries benefit from tailored policy management and comprehensive authentication integration to meet specific security and access needs.
ScreenConnect enables seamless remote access to desktops and mobile devices with robust security features, minimizing customer downtime and safeguarding interactions.
ScreenConnect stands out with its customization options, allowing users to white-label their software and showcase brand identity in every support interaction. With AES-256 encryption and two-factor authentication, security is integral. The Support Premium edition includes ScreenConnect View, allowing real-time troubleshooting via mobile camera streams. Configurability and granular permissions ensure tailored access for team members, while unattended access and session persistence enhance usability and productivity. Integration capabilities and tool-sharing optimize efficiency, making it ideal for IT service providers.
What features make ScreenConnect unique?Organizations use ScreenConnect for remote support, providing IT teams with a tool to assist clients efficiently from anywhere. Managed service providers leverage features like unattended access to troubleshoot and manage IT issues across multiple devices. ScreenConnect's adaptability makes it suitable for companies with remote employees, ensuring seamless support and connectivity.
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