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Cisco Identity Services Engine (ISE) vs F5 BIG-IP Access Policy Manager (APM) comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 5, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.6
Cisco Identity Services Engine boosts security, simplifies IT, reduces costs, mitigates risks, and enhances efficiency with long-term support.
Sentiment score
6.8
F5 BIG-IP Access Policy Manager offers cost savings, quick ROI, and enhances security by ensuring crucial access and reducing costs.
Direct comparisons with Forescout reveal up to 30% to 40% difference in cost savings.
 

Customer Service

Sentiment score
6.2
Cisco ISE customer service is praised, but tech support varies, with fast resolutions or delays and inconsistent expertise.
Sentiment score
6.8
F5 BIG-IP APM customer service receives mixed reviews, with some praising responsiveness and others citing delays and communication issues.
I rate the technical support as one out of ten.
Cisco support has pretty good teams for support and every time we had good answers and we could somehow solve the issues we had.
Sometimes it's challenging to identify which support team is responsible for certain issues, which is a significant concern.
Even if they respond, they don't update me with the process or what's going on.
Most of the technical support is managed in-house due to our extensive experience with F5 products.
F5 technical support is responsive and helpful.
 

Scalability Issues

Sentiment score
7.3
Cisco Identity Services Engine scales flexibly for various environments, though virtual deployments and licensing necessitate careful planning and hardware selection.
Sentiment score
7.3
F5 BIG-IP APM scales for diverse deployments, offering flexibility and effective tools, though hardware limitations might challenge scalability.
Factors like architecture, business nature, and legal limitations such as GDPR affect it.
However, you can have some latency issues depending on where your devices are.
The product's flexibility and company culture contribute to resolving these challenges.
I would rate the scalability of F5 BIG-IP Access Policy Manager (APM) between seven and eight.
 

Stability Issues

Sentiment score
7.6
Cisco ISE is stable and reliable, though occasional bugs occur, but technical support and proper management ensure performance.
Sentiment score
7.9
F5 BIG-IP APM is praised for reliability, performance, and minimal bugs, with minor suggestions for log clarity improvement.
Cisco Identity Services Engine (ISE) is considered very reliable and stable.
The stability of Cisco Identity Services Engine (ISE) is poor for certain use cases, like authentication.
Sometimes when we have upgrades or failovers with Cisco Identity Services Engine (ISE), we had some minor issues.
On a scale from one to ten for stability, I would rate F5 BIG-IP Access Policy Manager (APM) a ten.
Sometimes, the logs are not quite informational or easy to understand.
 

Room For Improvement

Users seek simplified Cisco ISE setup, improved integration and UI, refined stability, transparent licensing, and enhanced logging and analytics.
F5 BIG-IP APM requires improvements in pricing, cloud integration, user interface, documentation, support, and additional features for enhanced performance.
The whole setup works well with Cisco access points and Cisco switches, but when you have multiple vendors in the environment, such as HP switches or access points like Aruba, you'll find they will not work well with Cisco Identity Services Engine (ISE).
Pricing can be more expensive compared to other vendors, and there is a significant price gap observed, which doesn't seem justified by some specific features.
They are very poor in asset classification and should focus on improving the preauthentication profiling, especially for NAC use cases.
If I could copy and paste objects instead of picking and configuring them from scratch each time, it would be great.
The main improvement needed for F5 BIG-IP Access Policy Manager (APM) is to integrate into the cloud-delivered services from F5.
The ability to run the Anycast feature would be valuable, as the current solution only operates on-premises.
 

Setup Cost

Cisco ISE provides three tiers; complex, costly pricing is offset by comprehensive features and potential discounts through partnerships.
F5 BIG-IP APM is costly but valued for high performance, with unpredictable cloud pricing and additional fees for features.
Compared to other solutions like HPE ClearPass, Cisco is more costly, and the conversation suggests a possible forty percent price gap compared to competitors.
The license costs can range between $50,000 to $100,000 per year for enterprises.
Cloud solutions are expensive, while on-prem setups with shared environments are cheaper but not effective.
F5 products are more expensive than other solutions but are valued for their quality and reliability.
 

Valuable Features

Cisco Identity Services Engine enhances security via dynamic policy enforcement, seamless integration, and robust authentication for a zero-trust environment.
F5 BIG-IP APM offers secure remote access with SSL VPN, multi-factor authentication, and comprehensive integration and security features.
Cisco Identity Services Engine (ISE) offers authentication using RADIUS, enhancing network security by separating and segregating networks.
There is value because it helps us secure the network and prevents certain things from happening which could cause financial loss.
The adaptability of Cisco Identity Services Engine (ISE) policy enforcement can fit to the site we have depending on which kind of devices we have on site and then the needs for authentication, granting access and then assigning each device into its correct network for segmentation.
APM is quite flexible for customers to use, providing secure remote access through various host-checking conditions for both machines and users.
It provides robust security and offers integration with multi-factor authentication systems, which is crucial for an organization's security policy.
A lot of features are useful to me, including mostly the authentication, SAML, or SSO, with no sign-on.
 

Categories and Ranking

Cisco Identity Services Eng...
Ranking in Network Access Control (NAC)
1st
Average Rating
8.2
Reviews Sentiment
6.5
Number of Reviews
144
Ranking in other categories
Cisco Security Portfolio (2nd)
F5 BIG-IP Access Policy Man...
Ranking in Network Access Control (NAC)
7th
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
18
Ranking in other categories
Secure Web Gateways (SWG) (15th), SSL VPN (5th), Remote Access (10th), Access Management (9th)
 

Mindshare comparison

As of October 2025, in the Network Access Control (NAC) category, the mindshare of Cisco Identity Services Engine (ISE) is 24.2%, down from 29.5% compared to the previous year. The mindshare of F5 BIG-IP Access Policy Manager (APM) is 0.8%, down from 1.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Access Control (NAC) Market Share Distribution
ProductMarket Share (%)
Cisco Identity Services Engine (ISE)24.2%
F5 BIG-IP Access Policy Manager (APM)0.8%
Other75.0%
Network Access Control (NAC)
 

Featured Reviews

SunilkumarNaganuri - PeerSpot reviewer
Enhanced device administration hindered by complex deployment and security limitations
Cisco Identity Services Engine (ISE) needs to improve the profiling preauthentication. They are very poor in asset classification and should focus on improving the preauthentication profiling, especially for NAC use cases. This will give them a roadmap for software-defined access (SDA) use cases and network segmentation. Threat detection capabilities are very weak. Additionally, the product is vulnerable and has many bugs.
Ashish Kumar Rai - PeerSpot reviewer
Offers remote access control, good GUI and easy to configure
I'd suggest improved documentation integration directly within the GUI. Right now, finding comprehensive documentation often requires going to external websites like the community portal. In the APM interface itself, they could add direct hyperlinks to relevant online documentation. This would provide easy access to admin guides and other resources when working within the GUI.
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Top Industries

By visitors reading reviews
Computer Software Company
13%
Manufacturing Company
10%
Financial Services Firm
9%
Government
9%
Financial Services Firm
15%
Government
11%
Manufacturing Company
10%
Computer Software Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business44
Midsize Enterprise31
Large Enterprise91
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise1
Large Enterprise9
 

Questions from the Community

Which is better - Aruba Clearpass or Cisco ISE?
Aruba ClearPass is a Network Access Control tool that gives secure network access to multiple device types. You can adapt the policies to VPN access, wired, or wireless access. You can securely ...
What are the main differences between Cisco ISE and Forescout Platform?
OK, so Cisco ISE uses 802.1X to secure switchports against unauthorized access. The drawback of this is that ISE cannot secure the port if a device does not support 802.1x. Cameras, badge readers, ...
How does Cisco ISE compare with Fortinet FortiNAC?
Cisco ISE uses AI endpoint analytics to identify new devices based on their behavior. It will also notify you if someone plugs in with a device that is not allowed and will block it. The user exper...
What do you like most about F5 BIG-IP Access Policy Manager (APM)?
In my opinion, the GUI is perfect with the configuration options provided. F5 BIG-IP has given customization options and policy configuration tools in the GUI. It's good and good enough to work.
What is your experience regarding pricing and costs for F5 BIG-IP Access Policy Manager (APM)?
F5 products are more expensive than other solutions but are valued for their quality and reliability, akin to purchasing a Bentley as opposed to an Audi.
What needs improvement with F5 BIG-IP Access Policy Manager (APM)?
F5 BIG-IP Access Policy Manager (APM ( /categories/application-performance-monitoring-apm-and-observability )) does not have a direction for SaaS. Most solutions focus more on remote access and acc...
 

Also Known As

Cisco ISE
F5 Access Policy Manager
 

Overview

 

Sample Customers

Aegean Motorway, BC Hydro, Beachbody, Bucks County Intermediate Unit , Cisco IT, Derby City Council, Global Banking Customer, Gobierno de Castilla-La Mancha, Houston Methodist, Linz AG, London Hydro, Ministry of Foreign Affairs, Molina Healthcare, MST Systems, New South Wales Rural Fire Service, Reykjavik University, Wildau University
City Bank, Ricacorp Properties, Miele, American Systems, Bangladesh Post Office
Find out what your peers are saying about Cisco Identity Services Engine (ISE) vs. F5 BIG-IP Access Policy Manager (APM) and other solutions. Updated: September 2025.
872,706 professionals have used our research since 2012.