I use TeamViewer for remote desktop support to resolve issues and queries. For example, when I, in Johannesburg, get a ticket from somebody in Cape Town, I will use TeamViewer to connect to their computer remotely.
TeamViewer is the #1 ranked solution in top Virtual Meetings tools and #2 ranked solution in top Remote Access tools. PeerSpot users give TeamViewer an average rating of 8.6 out of 10. TeamViewer is most commonly compared to TeamViewer Tensor: TeamViewer vs TeamViewer Tensor. TeamViewer is popular among the large enterprise segment, accounting for 54% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a computer software company, accounting for 16% of all views.
TeamViewer Buyer's Guide
Download the TeamViewer Buyer's Guide including reviews and more. Updated: May 2023
What is TeamViewer?
TeamViewer is a remote access solution that allows users to connect to any PC or server around the world within a few seconds. When using it, users can remotely control a computer, transfer files, and access various services such as video conferencing and virtual meetings. The solution works on various operating systems including Windows, Mac, Linux, iOS, and Android. As a well-recognized provider of remote control and online meeting software, TeamViewer is mainly used for remote technical support, remote access, and online collaboration.
TeamViewer has many valuable key features. Some of the most useful ones include:
- Remote control: TeamViewer enables users to control a remote computer as if they were physically sitting in front of it.
- File transfers: Users can transfer files between computers in real-time.
- Video conferencing: The solution supports high-quality video and audio conferencing for virtual meetings.
- Cross-platform compatibility: TeamViewer works on a variety of operating systems including Windows, Mac, Linux, iOS, and Android.
- Advanced security: The solution uses encrypted data channels to protect the privacy and security of user data.
- Simple setup: TeamViewer does not require any complex setup, making it easy for users to start using the software immediately with little to no training needed.
- Multi-language support: Because it supports multiple languages, the solution is easily accessible to a global user base.
- Customizable: TeamViewer offers various customization options to meet specific user requirements.
There are many benefits to implementing TeamViewer. Some of the biggest advantages the solution offers include:
- Increased productivity: By allowing users to work from anywhere and at any time, the solution enables remote work and collaboration, thereby increasing productivity levels.
- Cost-effective: The TeamViewer solution is cost-effective and offers more remote support and access compared to other traditional methods.
- User data protection: TeamViewer provides secure data transfer and encrypted communication channels to protect user data.
- Improved customer service: The solution allows for fast and efficient remote support, improving customer satisfaction.
- Easy accessibility: TeamViewer makes it easy for users to access their work or personal computers from anywhere, at any time.
- Available to a wide range of users: Because it offers cross-platform compatibility and works on multiple operating systems, TeamViewer is accessible to a wide range of users.
- User-friendly interface: TeamViewer’s user-friendly interface is easy to navigate, even for those with limited technical expertise.
- Scalability: The TeamViewer solution can be used by both individuals and businesses of all sizes, making it a scalable solution for different needs.
Reviews from Real Users
TeamViewer is a solution that stands out when compared to many of its competitors. Some of its major advantages are that it is user friendly, has a simple installation, and has good monitoring and remote access features.
Samuel M., IT Supervisor at a financial services firm, says, “I think TeamViewer's most valuable feature is that it is user friendly. Creating passwords is easy and so is security.”
“[The TeamViewer solution has a] good user interface, simple installation, and has a free version available,” mentions PeerSpot reviewer Alexandru V., Software Test Engineer at a tech services company.
Another reviewer, David O., Managing Director, explains why he likes the solution: “[It] is a very good tool for monitoring and for remote access. Anyone is able to use it, it is simple to use."
Porsche Informatik, Philips, DHL, Intel, Motorola, Microsoft, IBM, Siemens, Fujitsu, American Red Cross
TeamViewer Pricing Advice
What users are saying about TeamViewer pricing:
Learn what your peers think about TeamViewer. Get advice and tips from experienced pros sharing their opinions. Updated: May 2023.
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