Symantec Secure Web Gateway vs Trend Micro Web Security comparison

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402 views|321 comparisons
71% willing to recommend
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1,021 views|698 comparisons
57% willing to recommend
Trend Micro Logo
2,256 views|1,019 comparisons
83% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between Symantec Secure Web Gateway and Trend Micro Web Security based on real PeerSpot user reviews.

Find out in this report how the two Secure Web Gateways (SWG) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed Symantec Secure Web Gateway vs. Trend Micro Web Security Report (Updated: March 2024).
768,578 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The most valuable features are the antivirus as a whole, the anti-malware, and all of the protection features that scan our enterprise devices.""The protection offered by the product is the most valuable feature. It detects vulnerabilities or traps on our users' phones and then prompts them to clean up their devices. Tools we used previously would only discover, which required us to gather information on the backend, so Lookout is a welcome upgrade.""The solution is stable.""On the outside, the main differentiation is because Lookout ingest. They have ingested basically all of the apps for the last ten years and all the versions of all the apps, and we have that in a corporate database that allows us to do very large-scale machine learning and analysis on that data set. That's not something that any of the competitors really have the capability to do because they don't have access to the data set. A lot of the apps you can no longer get them because that version of the app is five or six years old, and it just doesn't exist anywhere anymore, except within our infrastructure. So, the ability to have that very rich dataset and learn from that dataset is a real differentiator."

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"It's nice to have it in the cloud where we can pull the reporting together for it so we can see what's happening in machines at different locations.""It has a faster implementation process compared to other products.""The most valuable feature is the endpoint security.""In terms of most valuable features, I like the ICAP capability and URL filtering the most.""It is a stable solution.""It is easy to manage. The graphical user interface is quite easy to navigate, and we don't have any difficulty in using it. It is a good solution.""The most valuable features are the website blocking capability and SSL interception.""It offers an easy initial setup."

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"It's secure and useful from an administrative point of view, with controllable login monitoring and so on.""The most valuable feature of Trend Micro Web Security stems from the fact that it is neither a cheap nor an expensive tool.""The most valuable feature is machine learning, which automatically monitors the activity on the machine.""The solution's scalability is good and we have more than 90 users for it.""The security of Trend Micro Web Security is good.""I feel that it is a user-friendly product that provides quick response to users.""It's a very stable solution.""We find the advanced license for the DLP to be particularly useful with this product."

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Cons
"From the analysis that we've done, they do seem to be maybe a step behind in trying to enter the market with a new solution. But when they do pick up, they do come out with some good products.""The stability depends on the service from where you access it. Because sometimes, the place you are in, you have Gateway. You don't have Gateway. The gateway is overutilized. At the end, you need to go through their gateways. And this is the key point here. You have a tracking point. If it's not well orchestrated, and it scales up as you add more to the existing team, you will suffer""Lookout was moving into the SSE space. And so their work on SecureWeb Gateway and SD-WAN is still sort of evolving.""We just submitted an enhancement request reflecting the main area we want to see improvement in; the APIs. Currently, we're able to build dashboards, but it's somewhat backward because we use our MDM API to create them. Lookout should provide API to customers so we can query our data and use it in our cloud, and this is the only outstanding area for improvement with the product right now."

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"Difficult and time-consuming to deploy and update.""The platform’s data center is not capable of managing most of the traffic.""There's a need for increased firewall functionality and capabilities. I'm not seeing a competitive Symantec cloud product. Specifically, functionalities with security as filtering from the cloud. I am aware that there is a product, a proxy in the cloud but I have compared it with other vendors and I don't find it that powerful. I think the worst thing that we're experiencing is very poor and inadequate technical support. It seems to me that tech support engineers aren't qualified to fulfill their job duties.""The major challenge is their support. The support from Broadcom is quite poor. It takes forever for them to get back to you, and when they get back to you, they ask you for so much information, which makes it more difficult. That's the only problem I have with Broadcom. This is one of the reasons why we are switching to another solution. Another reason for switching is that we have a plan to adopt solutions in the cloud so that we can offload the administration efforts to the vendor. In future releases, they can improve its reporting and the process for rules creation. They can also improve Broadcom on things such as security information and event management so that from my same platform, I can carry out functions and probably block websites. Such a feature would be nice. Currently, Broadcom is integrated with McAfee to block access to certain sites automatically. It would be nice if they can expand their integration to IBM Resilient Security Orchestration and Automation Response.""It's not user-friendly, and we end up making too many phone calls to get things fixed.""It needs to be easier to set up rules for what sites it should allow or not allow us in certain areas of our computer for programs. It would also be nice really nice to have it give you better information about what it's finding. A lot of the alerts we get are very difficult to understand what it's actually telling you. It's too generic.""Depending on the severity of the issue, I think they can be a bit slow - a few days for the low severity cases, but for the severe cases normally they contact you back in a couple of hours.""The interface could be made more user-friendly."

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"Setup isn't very straightforward. You must have a certified technical engineer.""The costs are a bit high in terms of licensing.""What could help Trend Micro Web Security in terms of improvement is the addition of a DDoS protection feature. It also needs to be more comprehensive to meet the needs of large-sized companies.""The product should be more secure and stable. It is also not flexible.""The system should generate reports when an attack has been stopped, contained, or removed.""The stability of the product is an area of concern where improvements are required.""The solution's scalability could be better.""The product's scalability is an area of concern where improvements are required."

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Pricing and Cost Advice
  • "The pricing is fair; it's comparable to our previous solution, and we carried out multiple POCs and POVs (proof of value). The product is worth the money we pay for it."
  • "Lookout is definitely on the lower end when it comes to price point and that seems to be the only differentiator. The technology is in place in this space and it's really about who is coming in at the better price point now."
  • "In terms of feature performance versus cost, they're a good value."
  • "The licensing costs are good. Prisma has much more options and support for security, but it has a higher cost. For example, Lookout costs 2/3rd of Prisma's licensing price."
  • More Lookout Pricing and Cost Advice →

  • "Pricing and licensing is stunted and licensing is expensive. We have many customers who are now thinking about other solutions due to the cost."
  • "There is an additional charge for advanced security features."
  • "Symantec Secure Web Gateway is less expensive than one of its competitors."
  • More Symantec Secure Web Gateway Pricing and Cost Advice →

  • "I don't remember the exact pricing, but I think that it is approximately $10.00 per user."
  • "There's annual and monthly options for the license. When you're on the managed services option, it's monthly. They're also setting up an option via AWS where there will be a monthly option via the AWS shopfront."
  • "The license is yearly and user based."
  • "We have found this product to be very cost effective. The endpoint product costs roughly $20, and when purchasing the endpoint product, there are multiple other features included."
  • "The solution is expensive in terms of deployment."
  • "I rate the product price a three on a scale of one to ten, where one is cheap, and ten is expensive."
  • "I rate the product's price a five on a scale of one to ten, where one is low price and ten is high price."
  • More Trend Micro Web Security Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:The licensing costs are good. Prisma has much more options and support for security, but it has a higher cost. For… more »
    Top Answer:The solution could improve identity integration as well. Zero trust, it's a good start as a zero-trust solution… more »
    Top Answer: It has a faster implementation process compared to other products.
    Top Answer:Symantec Secure Web Gateway is less expensive than Zscaler.
    Top Answer:The platform’s data center is not capable of managing most of the traffic.
    Top Answer:I would recommend Trend Micro Web Security to organizations looking for an end-to-end security solution. Trend Micro is… more »
    Top Answer:I feel that it is a user-friendly product that provides quick response to users.
    Top Answer:I rate the product's price a five on a scale of one to ten, where one is low price and ten is high price.
    Comparisons
    Also Known As
    CipherCloud
    Symantec Complete Website Security
    Virus Wall, VirusWall, Trend Micro VirusWall
    Learn More
    Overview

    Lookout is a well-established and powerful secure web gateway (SWG) solution that protects more than 200 million users from threats that can result from the penetration of unsecured web traffic into their networks. Lookout is designed to enable organizations to work remotely while maintaining a tight blanket of security over their confidential business data. It provides administrators with security that extends from their endpoints to the cloud service that they are using to run their organization’s network. 

    Users of Lookout are able to proactively detect threats and keep themselves secure from a field of threats that constantly evolves. IT teams can protect their organizations without having to rely on any other security solutions. This singular solution can run on multiple kinds of mobile devices. The privacy of individuals is preserved while keeping compliance rules intact. Additionally, users gain access to a number of tools that enable them to prevent security breaches from taking place.

    Lookout Benefits

    Some of the ways that organizations can benefit by deploying Lookout include:

    • Ease of deployment. Lookout is a solution whose design makes it easy for users to deploy it. It provides users with simple, step-by-step instructions that remove the need for organizations to devote extensive amounts of time to make sure that it is properly set up. Anyone can quickly set up the solution without undergoing technical training. 
    • Built-in support. Users of the Lookout application have access to built-in demos that can teach them how to use various solution features. Instead of spending time trying to figure out the application, users can watch the demo that is most relevant to them and see for themselves how that particular feature is used.
    • Easy-to-use user interface. Lookout’s user interface is laid out in an intuitive way that makes it easy for administrators to navigate. This interface is present in both the mobile and desktop versions of this solution. 
    • Settings customization. Lookout has a built-in settings customization menu. This makes it possible for administrators to easily customize their settings so that they best conform to their needs. 

    Lookout Features

    • Activity monitoring and activity tracking. Lookout’s activity monitoring and activity tracking capabilities enable users to keep a close eye on the activities that are taking place in their networks. IT teams and administrators have the ability to watch their networks for any unusual activity. These features ensure that organizations can keep ahead of any potential threats. They provide the kinds of insights and warnings that make the jobs of those IT teams and administrators much easier and more streamlined. 
    • Encryption. Organizations that employ Lookout can encrypt their networks and keep crucial business data from being read by unauthorized parties. This feature keeps the secrets organizations are trying to keep out of the wrong hands.
    • Anti-virus tools. Lookout provides users with tools to block threats from harming their networks. These tools can successfully block 99.6 percent of threats without raising false alarms. 

    Symantec Secure Web Gateway is a comprehensive web security solution that provides advanced protection against web-based threats. It offers real-time threat detection and prevention, content filtering, and data loss prevention capabilities to safeguard organizations from web-based attacks. With its advanced threat intelligence and machine learning capabilities, it can detect and block even the most sophisticated web-based threats, including malware, phishing, and ransomware attacks. The solution also provides granular control over web access, allowing organizations to enforce web usage policies and prevent access to malicious or inappropriate websites. It offers flexible deployment options, including on-premises, cloud, and hybrid deployments, to meet the unique needs of different organizations. Additionally, it integrates seamlessly with other Symantec security solutions, such as Symantec Endpoint Protection and Symantec Data Loss Prevention, to provide a comprehensive security posture. Symantec Secure Web Gateway is designed to provide a seamless user experience, with minimal impact on web browsing performance. It offers a range of reporting and analytics capabilities, allowing organizations to gain insights into web usage patterns and identify potential security risks. With its comprehensive web security capabilities, Symantec Secure Web Gateway is an essential component of any organization's security infrastructure.

    Trend Micro Web Security is a cloud-based web security gateway which enables users to focus on strategic security, such as policy and architecture. It provides users with forward-looking threat protection on web threats, URL filtering, and application control. It features cloud app access control, flexible deployment, and a single console that provides advanced security against online threats. Trend Micro Web Security shields your users from cyber threats by employing cross-generational defense methods to detect known and unknown threats. This provides visibility and access control for each of your users on unauthorized cloud applications.

    The solution’s innovative deployment strategy allows you to deploy gateways on premises, in the cloud, or both, ensuring that your users are protected no matter where they are. A single cloud-based administration panel streamlines your workload by allowing you to define policies, manage users, and access reporting all from one place.

    Trend Micro Web Security Features

    Trend Micro Web Security has many valuable key features. Some of the most useful ones include:

    • Gateway HTTPS decryption and anti-malware:  Prevents malware from entering your network, relieving endpoint security of the responsibility.
    • Correlated threat data and web reputation: Trend Micro Smart Protection Network web reputation technology prevents access to malicious websites.
    • Filtering and categorization of URLs: Identifies inappropriate or harmful sites using real-time URL classification and reputation. Blocks access to spyware and phishing-related websites and prevents drive-by downloads.
    • Predictive machine learning and cloud sandboxing: In a secure Trend Micro-hosted sandbox environment, cloud sandboxing allows automatic in-depth simulation and analysis of potentially dangerous attachments, including executables and typical office documents.

    Trend Micro Web Security Benefits

    There are many benefits to implementing Trend Micro Web Security. Some of the biggest advantages the solution offers include:

    • Provides superior security for any device, anywhere: Threats are stopped in the cloud by Trend Micro Web Security before they reach your endpoints. Your users will be safe on any device, including desktop and mobile platforms, and in any location, whether or not they are connected to the corporate network.
    • Cloud application access control: Trend Micro Web Security can detect more than 30,000 cloud services in use and carry out the granular access policies defined by the administrator. This powerful feature allows you to set access controls for individual users or user groups on unsanctioned cloud apps within a schedule, enhancing your company's security and productivity.
    • Flexibility in deployment to meet your needs: This unique deployment strategy gives you the option of deploying the product on premises, in the cloud, or a combination of both. The expense and resource drain associated with backhauling traffic or operating several separate on-premises secure web gateways are eliminated with cloud-based deployment for all users, including on site, branch offices, and remote/mobile users.
    • Centralized management console with a single interface: You can manage and monitor web usage in real time using a single cloud-based management panel. You can manage consolidated and unified policies across both on-premises and cloud-based deployment instances with this single pane of glass. Dashboards and reports that are interactive and customized provide you total visibility into online usage and security data.

    Reviews from Real Users

    Trend Micro Web Security stands out among its competitors for a number of reasons. Two major ones are its robust access security and its stability. PeerSpot users take note of the advantages of these features in their reviews: 

    Hartmut S., IT principal consultant, infrastructure architect, and project manager at EDV-SIMON, writes of the solution, “Web Security's most valuable feature is access security.” He adds, “It's secure and useful from an administrative point of view, with controllable login monitoring and so on.” 

    Nadeem S., CEO at Haniya Technologies, notes, “It's a very stable solution.” He adds, “I would definitely recommend Trend Micro to people looking for an end-to-end security solution. Trend Micro has a good portfolio for security solutions.”

    Sample Customers
    Information Not Available
    Landwirtschaftskammer Nordrhein-Westfalen, Mosaic Medical, Okinawa Prefectural Education Center, RAK Investment Authority
    Top Industries
    VISITORS READING REVIEWS
    Computer Software Company20%
    Financial Services Firm10%
    Manufacturing Company10%
    Government6%
    VISITORS READING REVIEWS
    Computer Software Company15%
    Financial Services Firm12%
    Manufacturing Company10%
    Comms Service Provider8%
    VISITORS READING REVIEWS
    Computer Software Company18%
    Manufacturing Company9%
    Financial Services Firm8%
    Retailer7%
    Company Size
    VISITORS READING REVIEWS
    Small Business22%
    Midsize Enterprise16%
    Large Enterprise62%
    REVIEWERS
    Small Business40%
    Midsize Enterprise20%
    Large Enterprise40%
    VISITORS READING REVIEWS
    Small Business17%
    Midsize Enterprise17%
    Large Enterprise66%
    REVIEWERS
    Small Business59%
    Midsize Enterprise24%
    Large Enterprise18%
    VISITORS READING REVIEWS
    Small Business27%
    Midsize Enterprise20%
    Large Enterprise53%
    Buyer's Guide
    Symantec Secure Web Gateway vs. Trend Micro Web Security
    March 2024
    Find out what your peers are saying about Symantec Secure Web Gateway vs. Trend Micro Web Security and other solutions. Updated: March 2024.
    768,578 professionals have used our research since 2012.

    Symantec Secure Web Gateway is ranked 33rd in Secure Web Gateways (SWG) with 10 reviews while Trend Micro Web Security is ranked 17th in Secure Web Gateways (SWG) with 13 reviews. Symantec Secure Web Gateway is rated 6.6, while Trend Micro Web Security is rated 7.8. The top reviewer of Symantec Secure Web Gateway writes "Easy to set up with good features and helpful support". On the other hand, the top reviewer of Trend Micro Web Security writes "Though a tool suitable for medium-sized businesses, it needs to work on its price model". Symantec Secure Web Gateway is most compared with Cisco Umbrella, Symantec Proxy, Zscaler Internet Access, Skyhigh Security and Fortinet FortiGate SWG, whereas Trend Micro Web Security is most compared with Zscaler Internet Access, Symantec Proxy, Cisco Umbrella, Forcepoint Secure Web Gateway and Fortinet FortiProxy. See our Symantec Secure Web Gateway vs. Trend Micro Web Security report.

    See our list of best Secure Web Gateways (SWG) vendors.

    We monitor all Secure Web Gateways (SWG) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.