Cisco Umbrella vs iboss comparison

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Cisco Umbrella

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Executive SummaryUpdated on Sep 21, 2025

Cisco Umbrella and Iboss both compete in the cybersecurity space, focusing on network security and web filtering solutions. Based on feature offerings and ease of deployment, Cisco Umbrella seems to have a slight advantage due to its strong security integration capabilities and high customer satisfaction regarding deployment and support.

Features: Cisco Umbrella offers robust DNS-based malware protection, web content filtering, and integration capabilities, making it a popular choice for centralized security management. It also allows for granular policy control, facilitating security measures without significant infrastructure changes. Iboss provides comprehensive cloud-based security, including SASE and ZTNA, ensuring protection across devices without on-premise hardware. It features advanced security options and supports easy remote deployment and administration.

Room for Improvement: Cisco Umbrella could enhance its malware protection, improve its reporting capabilities, and offer better integration with other security solutions. Users desire more detailed analytics and simpler policy customization. Iboss needs to expand security feature parity, particularly in data loss prevention, and improve the efficiency of reporting functions. Recommendations include better integration with more cloud solutions and improved endpoint monitoring.

Ease of Deployment and Customer Service: Cisco Umbrella provides various deployment options, such as public, private, and hybrid clouds, and is generally considered easy to deploy, although some integration challenges may arise. Its customer service is highly rated, with minor complaints about response times. Iboss offers flexible deployment and is noted for its simplicity and quality of customer support. Users value the knowledgeable support team, although they suggest simplifying the purchasing process.

Pricing and ROI: Cisco Umbrella is perceived as expensive due to its strong security features and integration, with users noting ROI through reduced hardware costs and increased security efficiency. There are some concerns about complex pricing models and potential lack of uniformity. Iboss offers competitive pricing aligned with organizational budgets, with users appreciating cost predictability and value, resulting in significant ROI from reduced costs and enhanced security features.

To learn more, read our detailed Cisco Umbrella vs. iboss Report (Updated: October 2025).

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Cisco Umbrella vs. iboss

October 2025

Helped 872,869 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Cisco Umbrella

Ranking in Secure Web Gateways (SWG)

1st

Ranking in Internet Security

1st

Ranking in Cloud Access Security Brokers (CASB)

2nd

Average Rating

8.8

Reviews Sentiment

7.3

Number of Reviews

122

Ranking in other categories

Domain Name System (DNS) Security (1st), Cisco Security Portfolio (2nd)

iboss

Ranking in Secure Web Gateways (SWG)

5th

Ranking in Internet Security

3rd

Ranking in Cloud Access Security Brokers (CASB)

7th

Average Rating

8.4

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Web Content Filtering (1st), ZTNA as a Service (7th), Secure Access Service Edge (SASE) (8th)

Mindshare comparison

As of November 2025, in the Secure Web Gateways (SWG) category, the mindshare of Cisco Umbrella is 16.4%, down from 19.5% compared to the previous year. The mindshare of iboss is 2.2%, up from 1.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Secure Web Gateways (SWG) Market Share Distribution
Product	Market Share (%)
Cisco Umbrella	16.4%
iboss	2.2%
Other	81.4%

Secure Web Gateways (SWG)

Featured Reviews

Emilio Montoya

CTO at PROA

Ensures internet navigation safety and boosts productivity

The features of Cisco Umbrella I prefer most are DNS protection and traffic redirect. With Cisco Talos's threat intelligence, we reduce the impact of malware traffic in our network, and we currently see the behavior of equipment and choose the correct sites. Cisco Talos has helped us reduce the impact of malware traffic. We can see the behavior and choose the correct sites. We're currently testing secure access with Umbrella in order to secure access to core applications. It's a product that the user doesn't even know is there, even though it is protecting them. It's not hard on the equipment. And, for us, it centralizes everything, which improves productivity. With the Experience Insights feature of Cisco Secure Access, we've seen impacts on the management of user connectivity by allowing us to deliver safe connectivity. We are testing the Secure Access product with Cisco Umbrella to improve our connectivity with our users in order to secure access to the corporate applications. Cisco Umbrella is in the cloud, which is nice.

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Matt Crockford

Head of Cybersecurity at SES Water

It's easy to roll out, and their understanding of our business made it seamless

One aspect we value about iboss is its simplicity. Their customer service is brilliant, and they are super responsive and knowledgeable. It's easy to roll out, and their understanding of our business made it seamless. We were impressed by the solution's mental health function, which can detect if someone needs help. It scans what users are browsing and flags warning signs so we can check to see if they are okay. We've had to use it a couple of times. The user interface is highly intuitive. Our IT team picked it up with minimal training. It's arranged so that it's easy to find where things are. Another advantage is the single pane of glass console, which gives you visibility into what's happening. We're not fully there yet because we haven't implemented zero trust, but we're excited about the possibilities from the demos we've seen. We launched a POC of iboss' ChatGPT Risk Protection feature two weeks ago. AI is a great tool, but you need to be careful what you put into it. My biggest fear is employees inputting sensitive corporate information or customer PII data into one of these chatbots. I was impressed by our trial of the feature. It's exactly what we wanted. Now, when a user goes to ChatGPT, there's a banner warning them not to share information, and we can block conversations containing customer data like bank details and email addresses. I don't want to stop people from using it, but we need visibility. We've only tried it on a test group of 15 people. You can configure it to look for specific keywords or integrate it with your DLP policy if you have that configured

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The single-pane-of-glass management is really important. In today's era, administration costs and operational expenses will cost you a lot, and it reduces that as well. You don't need extra resources to manage all your parameter firewalls, looking at every single device to allow resources internal access. By just introducing the single-pane-of-glass management, it has lifted the burden off of management, especially the network management."

"Umbrella has helped my IT staff in two ways. First, our security team was able to get more insights into the users, their devices, and the sites they browse. Second, our system administration team was able to manage DNS resolutions in a way that is more accessible and less intrusive to our domain system."

"Cisco's technical support is pretty good. When a solution is available, they will find it. On a scale from one to ten with ten being the best, I'd rate Cisco's technical support at nine."

"The most valuable feature of Cisco Umbrella is its DNS security."

"Stability-wise, it's good. I have never encountered any bugs."

"With Cisco Talos's threat intelligence, we reduce the impact of malware traffic in our network, and we currently see the behavior of equipment and choose the correct sites."

"I think recently with many people working from home, Cisco Umbrella has been very useful. For example, we can manage the device and the network when the employee is not working on the local host. Cisco Umbrella is very valuable for this kind of infrastructure."

"Cisco is a very efficient and on-point solution that controls the whole network and settings on one page. We can monitor the entire network."

More Cisco Umbrella pros

"I would definitely recommend iboss for web filtering purposes to other organizations or individuals."

"iboss is among the few products providing inline filtering where no application is needed on the device. It operates on the network side and is not device-based. This feature was one of the main reasons why we stayed with them for so long."

"Technical support is pretty sharp and very responsive."

"iboss has significantly lowered the number of security incidents. It is crazy how much it blocks and how much it is aware of the outside danger."

"The console is cloud-based, which is something I really appreciate."

"From a use-case scenario, what I like the most is the plug-in. I like the fact that we can do the filtering of these devices offsite independent of the network they are connected to, and we do not have to have traffic coming back inside our network."

"Valuable features: Within the filter: Controls (Web categories, applications, and Allow/Block list) and Network (local Subnets). Within the reporter: Logs (Event Log) and Reports."

"It was a very easy product to install. It can be deployed very fast."

More iboss pros

Cons

"If the virtual appliances could also gather traffic bandwidth reports, that would be great."

"I would like to have more applications being recorded."

"There are some situations where we would like to block things for specific user groups. I know that Umbrella does that, but it's not that easy.... when you want a specific task for specific rules and policies for user groups, you have to go three levels down in the menu, and it's hard to find where you do that task."

"A feature I would appreciate seeing enhanced in Cisco Umbrella would be the ability to add or remove agents that we have, instead of just relying on how long the devices have been connected to the platform."

"Cisco Umbrella hasn't integrated customized reporting yet. With Cisco Secure Endpoint Hub, I can see a report on user downloads and set it up to constantly get an email alert. Based on my understanding, Cisco Umbrella can't do that. You can set it up with third parties, but it would be better if that were built into the platform."

"Sometimes there are some lags, and I have to refresh multiple times to access parts of the dashboards. Sometimes the dashboard pages crash and I'm not sure why, so that's one area for improvement."

"I would like to see a graphical representation of the entire network."

"I would like to see integration with SecurNX in the future."

More Cisco Umbrella cons

"Sometimes the agent stops working in iboss, and we have to reinstall the agent."

"SSL decryption: We had issues with learners using apps instead of using web browsers. This type of encryption is tough for any appliance in a BYOD environment."

"Their on-premise hardware's network interface is capped at one gigabit, which is sort of a problem. If you stand a filter up where all traffic flows through that, according to them, in order to go above a gigabit, you have to have multiple devices, which in today's IT seems a little bit silly. They could easily put in an SFP port into their device that could accommodate 10 gigs or at least offer a box."

"Fold that in with the risk intelligence they're getting from all of the different subscriptions they are a part of. Now, these security companies subscribe to things like emerging threats, databases, etc. You can fold all this intelligence to decide what's happening on an endpoint. I would love to see them start moving into that space. That would compete directly with Microsoft. Maybe that's why they haven't. Having that ability native within the solution would be great. The other area in which I would love to see improvement is more detailed descriptions of why they block websites."

"Sometimes when you call in support, you get someone who is just following a sheet. It feels like a runaround. You feel that you are running into that support wall."

"Iboss is growing so fast that it is often hard for them to keep up with the challenges."

"The dashboards for local use could be better."

"The solution could be stronger on the integration side and offer more cloud applications like G Suite or Oracle."

More iboss cons

Pricing and Cost Advice

"Pricing and licensing of Cisco Umbrella is a bit confusing because you have to separate the DNS solution and the full-feature solution. Cisco in Portugal helped us understand which one was the right one for us."

"The solution’s pricing is reasonable."

"The price is quite good."

"Cisco has a set price for a single license up to 100, but whenever we get over 100, we have to ask for a quote."

"The pricing model is easier compared to some of the other solutions, and it is also competitive."

"The price of Cisco Umbrella is a little higher than similar solutions, like Gateway."

"It has a reasonable price. It is certainly not as expensive as it used to be. It is in line with other offerings on the market. There are a number of different flavors of Umbrella. They could bring Umbrella SIG down a bit because its price is a little bit high for what it does, but I also understand why its price is high."

"Cisco uses subscription models for the pricing and there are three subscription plans."

More Cisco Umbrella pricing and cost advice

"It is expensive compared to one of its competitors."

"We had the cost of purchasing a new appliance along with the implementation and licensing costs. However, the following year, the cost of just licensing was similar to what was paid the previous year for a new appliance along with the implementation and licensing costs."

"We have not priced the solution recently, but they were competitive with other vendors in the past."

"It is not expensive, and it is also not cheap. iboss is priced right in the sweet spot for the number of features it offers."

"The overall pricing for iboss is very competitive and transparent."

"It is probably in line with other solutions, but I do not deal with the financial side."

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Use our free recommendation engine to learn which Secure Web Gateways (SWG) solutions are best for your needs.

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Top Industries

By visitors reading reviews

Computer Software Company

17%

Manufacturing Company

Financial Services Firm

Healthcare Company

Financial Services Firm

11%

Computer Software Company

11%

Manufacturing Company

Comms Service Provider

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	49
Midsize Enterprise	30
Large Enterprise	51

By reviewers
Company Size	Count
Small Business	6
Midsize Enterprise	6
Large Enterprise	5

Questions from the Community

Which is the better security solution - Cisco Umbrella or Zscaler?

Cisco Umbrella and Zscaler Internet Access are two broad-spectrum Internet security solutions that I have tried. Zscaler Internet Access is a good option for carrying out multiple security functi...

Which is the better security solution - Cisco Umbrella or Microsoft Cloud App Security?

Cisco Umbrella is an integral component of the Cisco SASE architecture. It integrates security in a single, cloud-native solution, unifying multiple features like DNS-layer security, threat intelli...

What do you like most about Cisco Umbrella?

Cisco Umbrella is easy to monitor, manage, and deploy.

What needs improvement with iboss?

For zero trust implementation, we encountered complexity issues, especially with a large infrastructure company ExxonMobil. While iboss performed well, some competitors offered simpler implementati...

What is your primary use case for iboss?

Previously when I used iboss, we did the POC for iboss for ExxonMobil. Four or five people wanted to move from our old proxies to cloud proxies, and we did POCs with different giants at that time. ...

What is your experience regarding pricing and costs for iboss?

Regarding pricing, setup costs, and licensing, iboss is not cheap, and that's my only concern. There are cheaper alternatives available, but they do not perform as well. Since iboss is cloud-based,...

Zscaler Internet Access vs Cisco Umbrella

Comparisons

Compared 17% of the time

Cisco Secure Access vs Cisco Umbrella

Compared 8% of the time

Prisma Access by Palo Alto Networks vs Cisco Umbrella

Compared 7% of the time

Infoblox Advanced DNS Protection vs Cisco Umbrella

Compared 6% of the time

Microsoft Defender for Cloud Apps vs Cisco Umbrella

Compared 5% of the time

More Cisco Umbrella Competitors

Netskope vs iboss

Compared 14% of the time

Zscaler Internet Access vs iboss

Compared 13% of the time

Prisma Access by Palo Alto Networks vs iboss

Compared 13% of the time

Check Point Harmony SASE (formerly Perimeter 81) vs iboss

Compared 8% of the time

Cloudflare One vs iboss

Compared 6% of the time

More iboss Competitors

Product Reports

Download Cisco Umbrella product report

Cisco Umbrella

November 2025

Download iboss product report

October 2025

Also Known As

OpenDNS

iBoss Cloud Platform

Overview

Cisco Umbrella delivers rapid DNS security with over 30,000 customers, providing outstanding threat protection and handling more than 600 billion requests daily. It's recognized for high threat efficacy in the SSE domain and integrates elements like SWG, ZTNA, CASB, and more.

Cisco Umbrella is renowned for its effective DNS-layer security against ransomware and phishing. It offers flexible content filtering and integrates seamlessly with existing networks while providing single-pane-of-glass management for centralized monitoring. Its robust threat intelligence and customizable policies are central to its appeal. Users highlight room for improvement in areas like WHOIS data inclusion, malware enhancement, and reporting analytics. Integration with other threat feeds and better client support are requested for more comprehensive coverage.

What are the key features of Cisco Umbrella?

DNS-Layer Security: Blocks malicious domains, preventing ransomware attacks.
Web Content Filtering: Allows users to manage lists for strict content control.
Seamless Integration: Blends with systems like Active Directory and Meraki.
Remote Protection: Keeps remote users safe across different locations.
Single-Pane Management: Facilitates effective monitoring and reporting.

What should users expect in reviews about Cisco Umbrella?

Threat Intelligence: Provides comprehensive malware and attack data.
Customizable Policies: Enables tailored security measures for users.
Integration Options: Works with diverse systems for holistic security.
Ease of Use: Offers a straightforward experience for administrators.
Remote Worker Security: Ensures protection outside traditional networks.

Industries implement Cisco Umbrella primarily for DNS-level security, web filtering, and protecting remote employees. It strengthens cybersecurity frameworks by blocking malware and avoiding access to harmful sites. The tool is widely integrated with Active Directory and Cisco Meraki, providing consistent internet security for employees.

Cisco

Iboss offers a comprehensive cloud-based security platform valued for its scalability and autonomous features, ensuring robust security with easy deployment and management capabilities.

Renowned for its robust security architecture, Iboss integrates seamlessly within diverse networks, delivering efficient granular filtering and advanced content categorization. Its single pane of glass console provides ease of management, allowing rapid scalability suitable for rapidly deploying environments. Operates in BYOD setups due to inline filtering without device installation. Integration with cloud-based applications enhances user control, and features like SASE, SSL inspection, and ChatGPT risk protection stand as highlights. Despite its strengths, users have pointed out areas for enhancement like direct navigation in reports, SSL decryption, and better cloud integration while having room to improve data loss prevention.

What are the most important features of Iboss?

Scalability: Supports rapid deployment across diverse networks.
SASE: A consolidated approach to secure access.
SSL Inspection: Ensures safe data transmission.
Granular Filtering: Detailed control over accessible content.
Single Pane Management: Unifies control through a centralized console.

What benefits should users consider in reviews?

Cost-effectiveness: Offers competitive pricing with robust features.
Autonomous Operation: Reduces management overhead.
Responsive Support: Provides assistance when needed.
Flexible Deployment: Available for both cloud and on-premises environments.

The usage of Iboss spans educational institutions, specifically K-12, to enforce internet policies, protect data, and support remote work environments. It provides web filtering and security frameworks to ensure safe browsing. Its platform-as-a-service model offers flexibility for both cloud-based and on-premises requirements, integrating seamlessly to deliver enhanced security features suitable for various deployment needs including zero trust, CASB, and network security for work-from-home setups.

Sample Customers

Chart Industries, City of Aspen, Eastern Mountain Sports, FLEXcon, George Washington University, Jackson Municipal Airport Authority, Ohio Public Library Information Network, PTC, Richland Community College, Smart Motors, Tulane University, VeriClaim

More than 4,000 global enterprises trust the iboss Cloud Platform to support their modern workforces, including a large number of Fortune 50 companies.