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Skyhigh Security vs Symantec Secure Web Gateway comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Jun 3, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

iboss
Sponsored
Ranking in Secure Web Gateways (SWG)
6th
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
23
Ranking in other categories
Internet Security (3rd), Web Content Filtering (1st), Cloud Access Security Brokers (CASB) (6th), ZTNA as a Service (6th), Secure Access Service Edge (SASE) (7th)
Skyhigh Security
Ranking in Secure Web Gateways (SWG)
7th
Average Rating
8.2
Reviews Sentiment
6.5
Number of Reviews
72
Ranking in other categories
Data Loss Prevention (DLP) (13th), Cloud Access Security Brokers (CASB) (7th), ZTNA as a Service (10th), Secure Access Service Edge (SASE) (10th)
Symantec Secure Web Gateway
Ranking in Secure Web Gateways (SWG)
27th
Average Rating
6.6
Reviews Sentiment
5.8
Number of Reviews
11
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2026, in the Secure Web Gateways (SWG) category, the mindshare of iboss is 3.5%, up from 2.1% compared to the previous year. The mindshare of Skyhigh Security is 3.2%, up from 2.9% compared to the previous year. The mindshare of Symantec Secure Web Gateway is 1.4%, up from 1.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Secure Web Gateways (SWG) Mindshare Distribution
ProductMindshare (%)
iboss3.5%
Skyhigh Security3.2%
Symantec Secure Web Gateway1.4%
Other91.9%
Secure Web Gateways (SWG)
 

Featured Reviews

Ashok Ananthula - PeerSpot reviewer
Senior Consultant Proxy Engineering at a financial services firm with 10,001+ employees
Cloud gateway has strengthened remote web security and now needs better Mac and ISP support
The problem our organization had is that iboss failed for the Mac devices. It is not able to give a successful agent for the Mac agents. That is where in 2025, we had to migrate to the Palo Alto-based platform. If your use case is for just Windows laptops,you can consider this platform as an option One issue is the data center resiliency part. In India especially, they are not tied up with the Tier 1 ISPs like Tata or Airtel; they were having Tier 2 ISPs and encountered many issues reaching few major sites that my organization depends on, and they were having problems that they could not fix quickly. They also lack a mechanism to route that traffic within their data center; rather, they ask customers to make a pac file change to route it to Singapore explicitly. It would be better if they route from their backend , i mean even if I send it to India DC, they should be able to route it internally to make that work; however, they fail to do that and ask the customer to route it in the pac file. Another suggestion is that in China, they do not have the proper setup; they used to have numerous problems with slowness and lack of premium circuits in China as well. That leads to multiple sites working slowly with latency-related issues. So the main issue is the ISP-related problems that need to be solved.
DG
Deputy Manager at a comms service provider with 10,001+ employees
Centralized cloud security has improved DLP incident management and simplifies email protection
One major challenge is that downloading incidents during the investigation process takes a very long time, and this issue should be resolved. More customized columns and filtering options in incident review would be beneficial. File types should be included, such as file names along with file extensions, which are not currently available to my knowledge. Overall, Skyhigh Security is very good and just needs to improve in terms of the latency of downloading incidents.
KK
Principal Consultant at CSaaS
Monitors traffic effectively but struggles with integration challenges
I find that the technical support is mediocre, at least for the Middle East. I frequently face challenges when contacting OpenStack through the distribution channel. It should be more straightforward. I notice that customers work with partners, not directly with Symantec, relying on local company integrators for support. Symantec becomes the level two or level three support, which requires navigating through a supply chain that is quite extensive.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Its initial setup was straightforward."
"Content filtering is the most useful feature of iboss."
"iboss is pretty scalable. They provide good support. The case managers you work with to coordinate what you need are pretty good."
"From a corporate perspective, I understand that it's important to keep the company data safe."
"iboss is definitely very good in terms of service."
"We were impressed by the solution's mental health function, which can detect if someone needs help. It scans what users are browsing and flags warning signs so we can check to see if they are okay. We've had to use it a couple of times."
"Granular setup, which was able to set different levels of filters using the OUs in the AD."
"Technical support is pretty sharp and very responsive."
"Offers a very strong URL spam filtering feature."
"In my opinion, the best features of Skyhigh Security are that it is easy to recommend because it is not expensive like Symantec, and second is antivirus, and third, I think it is not heavy."
"Skyhigh performs well, and we can choose from virtual and hardware plans. We can deploy the ISO on as many virtual machines as possible and easily set up high availability on the web proxy. The location doesn't matter. The user at a site will always access the web proxy for that location. It's suitable for an organization distributed across multiple regions."
"A faster procurement cycle has been achieved because we do not need to conduct a lot of proofs of value or proofs of concept, since they already know the solution."
"I like the encrypted disk feature and the endpoint protection."
"Skyhigh offers solutions like WLP and CASB. These tools provide instructions and guidelines for enhancing data security. Additionally, they offer additional software solutions for further protection."
"It has given us visibility into our employees activities and access to cloud apps."
"It is a very sophisticated and mature solution."
"The most valuable features are the website blocking capability and SSL interception."
"In terms of stability, it's fine, as we have never had downtime because availability is AWS' responsibility since it is hosted on their servers, so availability is not an issue."
"We've tried other endpoint security solutions but this tool seems to be the best when specifically comparing the endpoint security features."
"It's nice to have it in the cloud where we can pull the reporting together for it so we can see what's happening in machines at different locations."
"In terms of most valuable features, I like the ICAP capability and URL filtering the most."
"It is a stable solution."
"I find the product to be very straightforward."
"Overall, this product is okay and it does the job that it is supposed to do."
 

Cons

"The reporting feature needs improvement. It doesn't give you the expected results. It is quite difficult to get the specific reports needed, and it is not as intuitive as the rest of the platform."
"The reporting feature needs improvement."
"Fold that in with the risk intelligence they're getting from all of the different subscriptions they are a part of. Now, these security companies subscribe to things like emerging threats, databases, etc. You can fold all this intelligence to decide what's happening on an endpoint. I would love to see them start moving into that space. That would compete directly with Microsoft. Maybe that's why they haven't. Having that ability native within the solution would be great. The other area in which I would love to see improvement is more detailed descriptions of why they block websites."
"To scale up, a new iboss Node Blade Chassis must be purchased."
"For zero trust implementation, we encountered complexity issues, especially with a large infrastructure company ExxonMobil."
"I appreciate that iboss's single pane of glass console gives centralized visibility into web traffic, user activity, security policies, and alerts from one dashboard, allowing us to quickly investigate incidents and monitor policy violations without switching between multiple tools, improving operational efficiency; however, the dashboard customization and reporting could be more flexible."
"If they could implement an extra security layer preventing access to iboss from the open internet, it would be great."
"The endpoint-type solution is an area that needs some improvement."
"The price for Skyhigh Security is high in terms of value and ROI."
"They could be integrated with CASB. I think normally McAfee has this solution in the cloud, but for us the best is on-premise."
"The customer service is five out of 10."
"One major challenge is that downloading incidents during the investigation process takes a very long time, and this issue should be resolved."
"I think it's a very good product although the user interface is not very intuitive and could be improved."
"The Web UI is still not quite as responsive as we would like."
"Though the Skyhigh Dashboard is processing large amounts of data, the speed of the Dashboard could be improved."
"The biggest challenge we have with McAfee is their cross-cloud support."
"The problem with Complete Website Security is with the dot com transition and dealing with Symantec is becoming a problem right now."
"But that it causes catastrophic issues is unacceptable."
"Depending on the severity of the issue, I think they can be a bit slow - a few days for the low severity cases, but for the severe cases normally they contact you back in a couple of hours."
"The Credential ID part where you need to register it: Sometimes, it does not register a device, for some reason."
"There's a need for increased firewall functionality and capabilities. I'm not seeing a competitive Symantec cloud product. Specifically, functionalities with security as filtering from the cloud. I am aware that there is a product, a proxy in the cloud but I have compared it with other vendors and I don't find it that powerful. I think the worst thing that we're experiencing is very poor and inadequate technical support. It seems to me that tech support engineers aren't qualified to fulfill their job duties."
"I think the worst thing that we're experiencing is very poor and inadequate technical support."
"The major challenge is their support. The support from Broadcom is quite poor. It takes forever for them to get back to you, and when they get back to you, they ask you for so much information, which makes it more difficult. That's the only problem I have with Broadcom. This is one of the reasons why we are switching to another solution. Another reason for switching is that we have a plan to adopt solutions in the cloud so that we can offload the administration efforts to the vendor. In future releases, they can improve its reporting and the process for rules creation. They can also improve Broadcom on things such as security information and event management so that from my same platform, I can carry out functions and probably block websites. Such a feature would be nice. Currently, Broadcom is integrated with McAfee to block access to certain sites automatically. It would be nice if they can expand their integration to IBM Resilient Security Orchestration and Automation Response."
"I find that the technical support is mediocre, at least for the Middle East. I frequently face challenges when contacting OpenStack through the distribution channel."
 

Pricing and Cost Advice

"We have not priced the solution recently, but they were competitive with other vendors in the past."
"It is not expensive, and it is also not cheap. iboss is priced right in the sweet spot for the number of features it offers."
"The overall pricing for iboss is very competitive and transparent."
"It is probably in line with other solutions, but I do not deal with the financial side."
"We had the cost of purchasing a new appliance along with the implementation and licensing costs. However, the following year, the cost of just licensing was similar to what was paid the previous year for a new appliance along with the implementation and licensing costs."
"It is expensive compared to one of its competitors."
"It's an expensive solution."
"Pricing for Skyhigh Security is fine."
"There is a license required to use this solution and it is paid annually. The price is reasonable."
"Some of our clients have a perpetual license and pay additional support yearly."
"This is an expensive product, although it is made for larger enterprises and not for small organizations."
"The biggest thing to watch for is the difference in price per monitored user for the different API integrations."
"The licensing fees are based on what environments you are monitoring."
"The solution is quite expensive. As we take add-ons continuously as per our customer's requirements, there are additional charges."
"Symantec Secure Web Gateway is less expensive than one of its competitors."
"Pricing and licensing is stunted and licensing is expensive. We have many customers who are now thinking about other solutions due to the cost."
"There is an additional charge for advanced security features."
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Top Industries

By visitors reading reviews
Financial Services Firm
11%
Manufacturing Company
9%
Computer Software Company
8%
Construction Company
7%
Financial Services Firm
13%
Manufacturing Company
9%
Government
8%
Comms Service Provider
8%
Construction Company
21%
Financial Services Firm
11%
Comms Service Provider
8%
Transportation Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise8
Large Enterprise10
By reviewers
Company SizeCount
Small Business34
Midsize Enterprise6
Large Enterprise49
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise2
Large Enterprise4
 

Questions from the Community

What needs improvement with iboss?
I think iboss could be improved by making reporting and dashboard customization more flexible, and simplifying troubl...
What is your primary use case for iboss?
I use iboss as a cloud-based secure web gateway to provide secure internet access, web filtering, and protect remote ...
What is your experience regarding pricing and costs for iboss?
My experience with iboss's pricing structure, setup cost, and licensing model has been positive, straightforward, and...
What needs improvement with McAfee Web Gateway?
From my perspective as a distributor and based on feedback from my clients, Skyhigh Security has a bit of a disadvant...
What is your primary use case for McAfee Web Gateway?
I do not use Skyhigh Security firsthand, but M.Tech Philippines distributes Skyhigh Security as one of the authorized...
What advice do you have for others considering McAfee Web Gateway?
I always believe that Skyhigh Security works hand-in-hand with Trellix. What we are doing in our approach is to deliv...
What is your experience regarding pricing and costs for Symantec Secure Web Gateway?
I believe that pricing is on par with peers. Symantec and other vendors offer discounts when cutting a deal with a cu...
What needs improvement with Symantec Secure Web Gateway?
AI-driven security could be helpful, yet how effective it will be remains unclear. I plan to evaluate whatever new fe...
What is your primary use case for Symantec Secure Web Gateway?
I find the product to be very straightforward. I just install it and forget it as it continuously monitors traffic. I...
 

Also Known As

iBoss Cloud Platform
McAfee MVISION Cloud, McAfee MVISION Unified Cloud Edge, McAfee Web Gateway, McAfee MVISION CNAPP, and Skyhigh Networks, McAfee Web Gateway
Symantec Complete Website Security
 

Interactive Demo

Demo not available
Demo not available
 

Overview

 

Sample Customers

More than 4,000 global enterprises trust the iboss Cloud Platform to support their modern workforces, including a large number of Fortune 50 companies.
Western Union.Aetna.DirecTV.Adventist.Equinix.Perrigo.Goodyear.HP.Cargill.Sony.Bank of the West.Prudential.
Information Not Available
Find out what your peers are saying about Skyhigh Security vs. Symantec Secure Web Gateway and other solutions. Updated: August 2026.
909,099 professionals have used our research since 2012.