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Zscaler Internet Access vs iboss comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 4, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

iboss
Ranking in Secure Web Gateways (SWG)
5th
Ranking in Internet Security
3rd
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
19
Ranking in other categories
Web Content Filtering (1st), Cloud Access Security Brokers (CASB) (7th), ZTNA as a Service (7th), Secure Access Service Edge (SASE) (8th)
Zscaler Internet Access
Ranking in Secure Web Gateways (SWG)
3rd
Ranking in Internet Security
2nd
Average Rating
8.4
Reviews Sentiment
6.6
Number of Reviews
59
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of January 2026, in the Secure Web Gateways (SWG) category, the mindshare of iboss is 2.4%, up from 1.9% compared to the previous year. The mindshare of Zscaler Internet Access is 13.3%, down from 16.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Secure Web Gateways (SWG) Market Share Distribution
ProductMarket Share (%)
Zscaler Internet Access13.3%
iboss2.4%
Other84.3%
Secure Web Gateways (SWG)
 

Q&A Highlights

it_user822630 - PeerSpot reviewer
‎IT Manager with 51-200 employees
Mar 06, 2019
 

Featured Reviews

reviewer2701851 - PeerSpot reviewer
Managing Director
Enhances web security with a single pane of glass and flexible deployment
I don't see any need for improvement; one of the really good things about iboss as a company is that they listen to customer feedback. I have suggested enhancements, and they are responsive, making changes for the better, and they do a lot of testing. To improve iboss, although we haven't used it, we considered the VPN solution that comes with the highest tier licensing, which includes DLP and various other add-ons. We prefer using another product which automatically logs you back onto your network when turning on your PC. With iboss, the connection is manual, which doesn't meet our needs. Additionally, sizing can be tricky because, although the initial recommendations may seem adequate, actual usage may require more gateways than anticipated.
Mohan Janarthanan - PeerSpot reviewer
Assosiate Vice President at Novac Technology Solutions
User access management and threat prevention are enhanced with user-friendly controls
The best features Zscaler Internet Access offers include application control, tenant segregation, and PoP center regions which have low availability zones. The internet access is very successful and bandwidth speed is excellent. It also has application-based control, URL-based control, and SSL inspection capabilities, which are very useful. Additionally, the in-depth CASB segregation is very beneficial to us. One unique feature I found helpful is the tenant level restrictions, which we use to only access our organization's tenant level mail IDs, drives, and specific tenant level access while restricting public access. Zscaler Internet Access has positively impacted our organization as we have noticed substantial outputs and income. It has improved our security environment control and endpoint protection. It prevents numerous web attacks through its AI/ML incorporated capability which identifies malware, threats, and viruses. It has a toggle button to enable features entirely at the tenant level for all users onboarded into Zscaler Internet Access, resulting in much better outcomes.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The iboss system is highly reliable. The false positive rates are small compared to some other systems we've experienced through other partner agencies who use competing solutions."
"The solution has massively improved our security posture, giving us full visibility into what our staff does online."
"The console is cloud-based, which is something I really appreciate."
"Because of iboss, I did not have to assign web filtering tasks to my techs on a daily basis."
"iboss has significantly lowered the number of security incidents. It is crazy how much it blocks and how much it is aware of the outside danger."
"Iboss is a solution that prevents advanced persistent threats, and has a zero tolerance for attacks."
"iboss is easy to use despite its complexity. Multiple engineers manage it, but it's significantly more straightforward to administer than traditional VPNs and web proxies."
"I would rate the technical support of iboss a solid 10 without a shadow of a doubt."
"The users are at different locations, and Zscaler helps us to put the organization's central security controls on these roaming users."
"The most valuable feature is the ability to drop packets."
"The solution is stable."
"Zscaler Internet Access's best feature is the granular policy controls."
"The best thing about Zscaler Internet Access is the website filtering. In the UAE it's quite an important feature because most of the malware comes through the SQL injection and through downloads from websites. Zscaler helps protect against that."
"I would recommend Zscaler Internet Access due to its ease of use and deployment, with a user-friendly interface."
"All internet access flows through the Zscaler proxy, regardless of whether people are in office or remote. I have greater control site access and I minimize the number of compromises that we experience to almost none."
"Overall, we're very happy with our product."
 

Cons

"File integrity monitoring would be very advantageous as an additional feature."
"The reporting feature needs improvement."
"SSL decryption: We had issues with learners using apps instead of using web browsers. This type of encryption is tough for any appliance in a BYOD environment."
"Sometimes the agent stops working in iboss, and we have to reinstall the agent."
"Fold that in with the risk intelligence they're getting from all of the different subscriptions they are a part of. Now, these security companies subscribe to things like emerging threats, databases, etc. You can fold all this intelligence to decide what's happening on an endpoint. I would love to see them start moving into that space. That would compete directly with Microsoft. Maybe that's why they haven't. Having that ability native within the solution would be great. The other area in which I would love to see improvement is more detailed descriptions of why they block websites."
"The dashboards for local use could be better."
"For zero trust implementation, we encountered complexity issues, especially with a large infrastructure company ExxonMobil."
"Their on-premise hardware's network interface is capped at one gigabit, which is sort of a problem. If you stand a filter up where all traffic flows through that, according to them, in order to go above a gigabit, you have to have multiple devices, which in today's IT seems a little bit silly. They could easily put in an SFP port into their device that could accommodate 10 gigs or at least offer a box."
"The admin console needs improvement as it loads slowly and sometimes takes two to five minutes to open."
"The solution can be improved by advancing some of the newer technologies such as the DLP feature, and adding email security."
"Sometimes, support isn't available."
"The solution is expensive. They recently revised the pricing and packaging. Some of our existing customers have been asking for alternate solutions for a lower price."
"We'd like for them to include some sort of antivirus tool."
"What could be improved in Zscaler Internet Access is its price. It could be cheaper."
"They could provide more time for the onboarding the training of an IT person."
"The deployment process of Zscaler Cloud Connector needs to be more user-friendly."
 

Pricing and Cost Advice

"It is not expensive, and it is also not cheap. iboss is priced right in the sweet spot for the number of features it offers."
"It is probably in line with other solutions, but I do not deal with the financial side."
"It is expensive compared to one of its competitors."
"We had the cost of purchasing a new appliance along with the implementation and licensing costs. However, the following year, the cost of just licensing was similar to what was paid the previous year for a new appliance along with the implementation and licensing costs."
"The overall pricing for iboss is very competitive and transparent."
"We have not priced the solution recently, but they were competitive with other vendors in the past."
"Roughly, we might spend $70,000 a month on the solution. We don't pay for anything beyond the standard licensing fee."
"The pricing is fair based on its competitive market."
"Licenses are available on a per-host basis. Some features like sandboxing require an additional fee, but most standard features are included in the license."
"Zscaler is transparent about its pricing model."
"It is quite expensive. It does its job, but it is quite expensive for what we need."
"Our monthly fee is around R3000."
"The price of Zscaler Internet Access should improve, it is expensive."
"The pricing is an issue. It is expensive compared to other firewalls on the market."
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Answers from the Community

it_user822630 - PeerSpot reviewer
‎IT Manager with 51-200 employees
Mar 6, 2019
Mar 6, 2019
IT really depends on the type of business you had currently. These days almost all security vendors are offering Virtual Appliances so it's a preference based decision. Almost all vendors are offering basic features with some add-ons / additional features with differences among others competitors. Look at 1. FortiGate, 2. Cisco Meraki, 3. SOPHOS Products they all provide you flexibility to have...
2 out of 63 answers
it_user519153 - PeerSpot reviewer
Engineer at a manufacturing company with 1,001-5,000 employees
Feb 28, 2018
There are several factors to consider: · In-house expertise to manage a physical firewall · Number of locations requiring a firewall · Current and planned linkage between office locations · Value of the information you want to protect I’m personally a fan of on-premise physical firewalls for high $ information to protect. However, if the $ risk is not particularly high, your in-house expertise to manage firewalls is low, and you have multiple locations to protect, I would recommend a security gateway service with VPN connections between your offices and the location of the security provider. I cannot recommend one supplier over another. If you choose to go with a physical firewall, Fortigate has a good reputation. Regards,
it_user351612 - PeerSpot reviewer
Enterprise Architect at a retailer with 1,001-5,000 employees
Feb 28, 2018
Depending what is your goal and where offices are based. When you want to protect your users in offices, then you would want to have kind of perimeter firewall (usually appliance) - standard (old) way. Fortinet is affordable and OK. When you wan't better check Palo Alto Networks. In case your offices are close (in milliseconds) to Zscaler cloud then you could also use this. Ask them to share information of their "cloud" locations and measure RTT from your offices. Note that all your traffic will go via Zscaler cloud (privacy, confidentiality). With Fortinet or similar appliance, you have possibilty to have VPN for your users with home office. Not sure when it's feasible with cloud solution from Zscaler. Like said really depends on where you are, what kind of business you are doing.
 

Top Industries

By visitors reading reviews
Financial Services Firm
11%
Computer Software Company
10%
Manufacturing Company
9%
Comms Service Provider
6%
Computer Software Company
13%
Manufacturing Company
11%
Financial Services Firm
10%
Comms Service Provider
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise6
Large Enterprise5
By reviewers
Company SizeCount
Small Business17
Midsize Enterprise9
Large Enterprise38
 

Questions from the Community

What needs improvement with iboss?
For zero trust implementation, we encountered complexity issues, especially with a large infrastructure company ExxonMobil. While iboss performed well, some competitors offered simpler implementati...
What is your primary use case for iboss?
Previously when I used iboss, we did the POC for iboss for ExxonMobil. Four or five people wanted to move from our old proxies to cloud proxies, and we did POCs with different giants at that time. ...
What is your experience regarding pricing and costs for iboss?
Regarding pricing, setup costs, and licensing, iboss is not cheap, and that's my only concern. There are cheaper alternatives available, but they do not perform as well. Since iboss is cloud-based,...
Which is the better security solution - Cisco Umbrella or Zscaler?
Cisco Umbrella and Zscaler Internet Access are two broad-spectrum Internet security solutions that I have tried. Zscaler Internet Access is a good option for carrying out multiple security functi...
Which is better, Zscaler internet access or Netsckope CASB?
We researched Netskope but ultimately chose Zscaler. Netskope is a cloud access security broker that helps identify and manage cloud applications, protecting your sensitive data from exfiltration....
What is your experience regarding pricing and costs for Zscaler Internet Access?
It is only for big companies currently and they only focus on that. That is one of the problems to get into the market. Of course, it is an expensive product.
 

Also Known As

iBoss Cloud Platform
ZIA
 

Overview

 

Sample Customers

More than 4,000 global enterprises trust the iboss Cloud Platform to support their modern workforces, including a large number of Fortune 50 companies.
Ulster-Greene ARC, BanRegio, HDFC, Ralcorp Holdings Inc., British American Tobacco, Med America Billing Services Inc., Lanco Group, Aquafil, Telefonica, Swisscom, Brigade Group
Find out what your peers are saying about Zscaler Internet Access vs. iboss and other solutions. Updated: December 2025.
881,282 professionals have used our research since 2012.