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Zscaler Internet Access vs iboss comparison

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Q&A Highlights
Question: Looking Into Implementing a Web Security Solution.
Answer: IT really depends on the type of business you had currently. These days almost all security vendors are offering Virtual Appliances so it's a preference based decision. Almost all vendors are offering basic features with some add-ons / additional features with differences among others competitors. Look at 1. FortiGate, 2. Cisco Meraki, 3. SOPHOS Products they all provide you flexibility to have physical and virtual appliances and are the best vendors in market.
Featured Review
Buyer's Guide
Zscaler Internet Access vs. iboss
July 2022
Find out what your peers are saying about Zscaler Internet Access vs. iboss and other solutions. Updated: July 2022.
610,518 professionals have used our research since 2012.
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"It has excellent resilience in cybersecurity. Cybersecurity for my organization is very important because we are a banking organization. We need this security to protect the personal information of our clients. This is very important for our security.""The solution is extremely stable. It has excellent performance.""What we like most is security and how easy it is to integrate with other appliances.""I like the DNS layer security.""I like the original functionality, which allows for providing secure DNS services.""Stability-wise, it's good. I have never encountered any bugs.""Cisco Umbrella is absolutely stable.""Application performance has greatly improved and there are less operational issues. Productivity has been going up because we have less operational issues. Also, we have happy customers."

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"It was a very easy product to install. It can be deployed very fast.""The security aspect of the solution, particularly the malware behind it, is excellent. That's something that really helped us out. It's not just a simple proxy that just blocks the insights of potential threats that come on behind it. They do malware detection and that helps us a lot.""Technical support is pretty sharp and very responsive."

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"We don't have to buy equipment to use it. And when our engineers set it up on our side, we just configured a few settings and we were in.""Zscaler Internet Access has helped us reduce the time that we spend managing security policies by about four hours a week. We can use this time to focus on other things, especially the IT team.""The VPN is valuable, as the whole technology is very different from a traditional VPN.""The most valuable features I found in Zscaler Internet Access are the restriction of users for a particular URL, the security feature related to stopping DDoS, and the VPN.""The security is excellent.""The solution is scalable and stable.""The most valuable features of Zscaler Internet Access are it's on the cloud, high network performance, and the interception of users is very easy.""Overall, we're very happy with our product."

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Cons
"I would like to see more integration between Cisco Umbrella and Cisco DNA Center.""Actually, we recently switched over to Zscaler because it has more features and it's more scalable than Cisco Umbrella.""Its on-prem rollout is quite challenging. It needs better coordination with the Internet Service Provider. It is a cloud-based solution, and any endpoint that connects to it has to go through all the gateway ISPs, but some of the ISPs block HTTPS-based DNS. That's where the challenge occurs with Umbrella.""Cisco Umbrella should introduce an on-premises device.""I feel that the application needs other characteristics that are available with other applications in the market.""I think it's a very basic solution, and because of that, Cisco Umbrella would not be a suitable solution for large companies.""User interface could be a little smoother and more intuitive.""There are cheaper solutions in the market"

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"File integrity monitoring would be very advantageous as an additional feature.""The dashboards for local use could be better.""The solution could be stronger on the integration side and offer more cloud applications like G Suite or Oracle."

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"They could provide more time for the onboarding the training of an IT person.""Sometimes, support isn't available.""There are a few features that are not compatible with the Azure cloud.""The price of the solution could be improved.""The reporting functionality could be a bit easier to use. There is a reporting function, but it's quite hard to do any good reporting, from a user-management perspective. For example, if a department manager wants to know how his department is using the web, there is a way to get the data, but it's quite cumbersome to get it and show it well. And that's true for comparing between departments.""I don't know whether it's Zscaler or not, however, sometimes I can't access my time management. I need to wait and try again a few hours later. Typically, if I let some time pass, I can access it again.""Zscaler needs to add client-to-client communication. It's always client-to-server communication. The cloud and branch connectors could be improved because we're still dependent on traditional firewalls. They should eliminate this. They should also provide WAN devices should to compete with the SD-WAN solutions also.""What could be improved in Zscaler Internet Access is its price. It could be cheaper."

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Pricing and Cost Advice
  • "I am not sure, I don't have the numbers in front of me, but I think it's $1.00 or so per device/month."
  • "Cisco uses subscription models for the pricing and there are three subscription plans."
  • "The licensing part for Umbrella is really flexible."
  • "There are three models for licensing with different feature sets."
  • "I think it's worth the money."
  • "The price of Cisco Umbrella is a little higher than similar solutions, like Gateway."
  • "The price should be slightly lower than the current price because if you look at the whole solution, it is simply a threat intelligence solution to block blacklisted things. The price should be lower looking at the features provided by the solution. The price isn't too high either, but it could be lower."
  • "There is a subscription cost."
  • More Cisco Umbrella Pricing and Cost Advice →

    Information Not Available
  • "The pricing is fair based on its competitive market."
  • "The price is competitive. It's not cheap and it's not expensive."
  • "The pricing for Zscaler Internet Access could be made cheaper."
  • "The price of Zscaler Internet Access should improve, it is expensive."
  • "We have found the solution to be expensive."
  • "Licenses are available on a per-host basis. Some features like sandboxing require an additional fee, but most standard features are included in the license."
  • More Zscaler Internet Access Pricing and Cost Advice →

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    Answers from the Community
    Anonymous User
    it_user563148 - PeerSpot reviewerit_user563148 (Head of IT Security at a retailer with 10,001+ employees)
    Real User

    Bluecoat and Forcepoint offer credible solutions. Think through where your users are and what they connect to. A mobile workforce may need an agent and a cloud gateway (unless you force them back to base over VPN) but may give problems if connecting to sites that whitelist you by IP. And not all providers have good global breakout points. Be particularly careful if you work in China.

    Alex D - PeerSpot reviewerAlex D
    Real User

    My recommendation is Cisco Meraki MX84 with advanced security license (its have two kind of license Advanced security and Enterprise licenses).

    it_user472803 - PeerSpot reviewerit_user472803 (User at a tech services company with 10,001+ employees)
    Real User

    I recommend Fortigate

    All FortiGate appliances are powered by the FortiOS™ operating system with the following features and benefits:

    Features. Firewall, Virtual Private Networking (VPN), AntiVirus, Intrusion Prevention, Web Filtering, DLP, and anti-spam; AntiVirus /Antispyware

    Rick Maxson - PeerSpot reviewerRick Maxson (ATOS)
    Real User

    Answer is , it depends... If you do any web based business with Banks or Governments then get a hardware solution like Bluecoat or Fortinet because web based providers can not provide you with a static source IP and you will fail security checks. I've been involved in corporate moves to the "cloud" using Zscaler and both went very wrong, very fast, a year later and they still have monthly outages because of the "cloud" providing random source IP's. If this is for a public internet access outside of your corporate network then you should be fine otherwise I suggest hardware you control.

    it_user218775 - PeerSpot reviewerit_user218775 (Manager, NetScaler Sales Development, EMEA at a tech vendor with 1,001-5,000 employees)
    Vendor

    This is a "how long is a piece of string?" type question. As the other vendors have said it is hard to recommend something fully without knowing all the background. Your background did stipulate that you had multiple sites and you were growing. Having a traditional deployment scenario will mean that you need to have a "box" at each site and add more boxes as you add more sites. Going with a more modern solution like Zscaler will allow more rapid growth opportunities - just add users, no matter where they are - also this allows you to restrict with a single policy in the cloud rather than on each device.

    AS others have said, be mindful of the proximity of the Zscaler because of latency, but they do have >100 POPS which you will probably find pretty local.

    Overall, there is a lot more research you can do, but I'm leaning towards a cloud offering from the branches. You might consider an SD-WAN device at each branch that also has FW built in. This would give you connectivity resilience at a much lower price, but perhaps this is a debate for another day :-)

    Wilson Cardenas - PeerSpot reviewerWilson Cardenas
    User

    Cisco Meraki is an excellent solution in the cloud, has AMP included and can be integrated with Umbrella and Thread Grid.

    Stuart Berman - PeerSpot reviewerStuart Berman
    Real User

    We use Fortigates for web filtering and security. We are a global company with > 10,000 users.
    This protects all users on our internal network. Remote users can use the Fortinet FortiClient for remote AV and web filtering protection.

    We used Zscaler several years ago but we were unhappy with latency for complex websites and managing PAC files was difficult.

    Chukwunenye Ekwe Jnr. - PeerSpot reviewerChukwunenye Ekwe Jnr.
    Real User

    Since you are going for a web security. Zscalar web security solution will be my recommendation considering its robust features and vast threat intelligence base. It is best you go for the cloud solution since you are working across sites.

    Questions from the Community
    Top Answer: Cisco Umbrella and Zscaler Internet Access are two broad-spectrum Internet security solutions that I have tried.… more »
    Top Answer:Cisco Umbrella is an integral component of the Cisco SASE architecture. It integrates security in a single, cloud-native… more »
    Top Answer:One of the most important features is the security posture check which Umbrella offers when a user accesses any website… more »
    Top Answer:It was a very easy product to install. It can be deployed very fast.
    Top Answer:The endpoint-type solution is an area that needs some improvement. They don't identify that they are a security risk… more »
    Top Answer:The solution is a corporate proxy server, an intelligence proxy.
    Top Answer:We researched Netskope but ultimately chose Zscaler. Netskope is a cloud access security broker that helps identify… more »
    Top Answer:The most valuable features of Zscaler Internet Access are it's on the cloud, high network performance, and the… more »
    Top Answer:The price of Zscaler Internet Access should improve, it is expensive. but to catch small/medium size business they need… more »
    Comparisons
    Also Known As
    OpenDNS
    iBoss Cloud Platform
    ZIA
    Learn More
    Overview

    Cisco Umbrella offers flexible, cloud-delivered security according to users’ requirements Cisco Umbrella includes secure web gateway, firewall, and cloud access security broker (CASB) functionality all delivered from a single cloud security service. Cisco Umbrella’s protection is extended to devices, remote users, and distributed locations anywhere. As company employees work from many locations and devices, Cisco Umbrella is the easiest way to effectively protect users everywhere in minutes.

    Cisco Umbrella uses machine learning to search for, identify, and even predict malicious domains. By learning from internet activity patterns, this DNS-layer security solution can automatically identify attacker infrastructure being staged for the next threat. These domains are then proactively blocked, protecting networks from potential compromise. Cisco Umbrella analyzes terabytes of data in real time across all markets, geographies, and protocols.

    Cisco Umbrella works with leading IT companies to integrate its security enforcement and intelligence. Built with a bidirectional API, Cisco Umbrella makes it easy to extend protection from on-premises security appliances to cloud controlled devices and sites.

    Cisco Umbrella is suitable for small businesses without dedicated security professionals, as well as for multinational enterprises with complex environments.

    Why use Cisco Umbrella?

    • Simplify security management: Cisco Umbrella is the fastest and easiest way to protect all users within minutes and reduces the number of infections and alerts sent from other security products by stopping threats at the earliest point. With no hardware to install and no software to manually update, ongoing management is simple

    • Reliable reporting: Cisco Umbrella reports show activity for each device or network in the system. Users gain a more complete picture of the security risks facing their organization and can take action to remedy them.

    • Manage and control cloud apps: Umbrella provides visibility into sanctioned and unsanctioned cloud services in use across the enterprise. Users can uncover new services being used, see who is using them, identify potential risk, and block specific applications easily.

    Reviews from Real Users

    Cisco Umbrella stands out among its competitors for a number of reasons. Some of the major ones are its DNS-based protection, ability to protect users no matter where they are located, stability, and high performance.

    Daniel B., a network specialist at Syswind Kft, writes, “We primarily use the solution as cloud security for our branches. It protects us from direct internet outbreaks. It makes for good flexibility. The solution is very easy to manage. We found the initial setup, for example, to be quite simple. Efficient protection on the DNS level and even higher. The sandboxing feature analyses and handles the complicated security risks.”

    Victor M., SOC & Security Services Director at BEST, notes, “It provides security for the remote workers and it helps to improve enterprise security in a very easy way. We mainly enjoy web software protection capabilities. It prevents the end-users from getting into bad sites or sites that potentially could have malware or could be phishing. It helps end-users avoid the wrong sites. The solution works very smoothly. The user interface is good.”

    iboss is a cloud security company that enables the modern workforce to connect securely and directly to all applications from wherever they work. Built on a containerized cloud architecture, iboss delivers security capabilities such as SWG, malware defense, RBI, CASB and data loss prevention to all connections via the cloud, instantaneously and at scale. This eliminates the need for traditional network security appliances, such as VPNs, firewalls and web gateway proxies, which are ineffective at protecting a cloud-first and mobile world. Leveraging a purpose-built cloud architecture backed by 230+ issued and pending patents and more than 100 points of presence globally, iboss processes over 150 billion transactions daily, blocking 4 billion threats per day. More than 4,000 global enterprises trust the iboss Cloud Platform to support their modern workforces, including a large number of Fortune 50 companies. To learn more, visit https://www.iboss.com/.

    Zscaler Internet Access is a cloud-native security service edge (SSE) platform. Its main purpose is to provide AI-powered protection for all users, all applications, and all locations. The solution replaces other legacy network security solutions to stop advanced attacks and prevent data loss by using a comprehensive zero trust approach.

    Zscaler Internet Access Features

    Zscaler Internet Access has many valuable key features. Some of the most useful ones include:

    • Proxy (native SSL)
    • IPS and advanced protection
    • Cloud sandbox
    • DNS security
    • Cloud firewall
    • URL filtering
    • Bandwidth control
    • DNS filtering
    • Cloud DLP w/EDM and IDM
    • Cloud access security broker (CASB)
    • Cloud security posture management (CSPM)
    • CloudBrowser isolation
    • Cloud secure web gateway (SWG)
    • Zero trust network access (ZTNA)
    • Digital experience monitoring

    Zscaler Internet Access Benefits

    There are several benefits to implementing Zscaler Internet Access. Some of the biggest advantages the solution offers include:

    • Fast access with zero infrastructure: Zscaler Internet Access creates a fast, seamless user experience because of its direct-to-cloud architecture. With no infrastructure, Zscaler Internet Access helps you eliminate backhauling, which improves performance and simplifies network administration.
    • Threat intelligence: By using threat intelligence, Zscaler Internet Access can stop ransomware, zero-day malware, and advanced attacks via Inline inspection of all internet traffic, including SSL decryption, and a suite of AI-powered cloud security services. 
    • Consistent security: With Zscaler Internet Access, your security policy goes everywhere your users go. When you move security to the cloud, all users, applications, devices, and locations remain protected and secure based on identity and context.
    • Hybrid workforce: Zscaler Internet Access enables secure access to all external and internal apps from anywhere, so remote work is not an issue. You can also enforce business policies that follow the user, making security identical regardless of location.

    Reviews from Real Users

    Below are some reviews and helpful feedback written by Zscaler Internet Access users.

    A Service Manager at a construction company says, "There are a bunch of different capabilities that are valuable within the platform. We use quite a lot of them, but not everything. The ones that are most important to us are the URL Filtering and the application control. For our needs, the cloud-native proxy architecture is a very good solution. This architecture helps with cyber threats because we inspect most of the traffic and we can see that a lot of threats are stopped directly in the secure web gateway."

    Owen N., Security Architect at Claro Enterprise Solutions, explains that the solution’s most valuable features include “The integration of the gateway that inspects all ports and protocols. So, there is threat prevention; The cloud sandbox; VNS security; Access control that will protect URL filtering and the cloud firewall; Data protection that will protect your gateway, like your CASB or your cloud DLP; The capabilities of this will point your traffic to Zscaler Cloud.”

    An Architecture Senior Manager at an insurance company mentions, "The data loss prevention feature is the most valuable. It stops our users from inadvertently leaking our customers' data to the Internet or anywhere else it shouldn't go." He also adds, “The solution provides quick access to cloud services, securing our data and allowing us to inspect all our traffic.”

    Offer
    Learn more about Cisco Umbrella
    Learn more about iboss
    Learn more about Zscaler Internet Access
    Sample Customers
    Chart Industries, City of Aspen, Eastern Mountain Sports, FLEXcon, George Washington University, Jackson Municipal Airport Authority, Ohio Public Library Information Network, PTC, Richland Community College, Smart Motors, Tulane University, VeriClaim
    More than 4,000 global enterprises trust the iboss Cloud Platform to support their modern workforces, including a large number of Fortune 50 companies.
    Ulster-Greene ARC, BanRegio, HDFC, Ralcorp Holdings Inc., British American Tobacco, Med America Billing Services Inc., Lanco Group, Aquafil, Telefonica, Swisscom, Brigade Group
    Top Industries
    REVIEWERS
    Financial Services Firm15%
    Educational Organization10%
    Consumer Goods Company8%
    Comms Service Provider8%
    VISITORS READING REVIEWS
    Computer Software Company25%
    Comms Service Provider22%
    Financial Services Firm7%
    Government5%
    VISITORS READING REVIEWS
    Computer Software Company31%
    Comms Service Provider12%
    Financial Services Firm7%
    Manufacturing Company7%
    REVIEWERS
    Comms Service Provider25%
    Pharma/Biotech Company13%
    Computer Software Company13%
    Media Company6%
    VISITORS READING REVIEWS
    Computer Software Company26%
    Comms Service Provider21%
    Financial Services Firm7%
    Government6%
    Company Size
    REVIEWERS
    Small Business39%
    Midsize Enterprise24%
    Large Enterprise37%
    VISITORS READING REVIEWS
    Small Business19%
    Midsize Enterprise16%
    Large Enterprise65%
    REVIEWERS
    Small Business43%
    Midsize Enterprise29%
    Large Enterprise29%
    VISITORS READING REVIEWS
    Small Business18%
    Midsize Enterprise20%
    Large Enterprise62%
    REVIEWERS
    Small Business30%
    Midsize Enterprise7%
    Large Enterprise63%
    VISITORS READING REVIEWS
    Small Business19%
    Midsize Enterprise15%
    Large Enterprise66%
    Buyer's Guide
    Zscaler Internet Access vs. iboss
    July 2022
    Find out what your peers are saying about Zscaler Internet Access vs. iboss and other solutions. Updated: July 2022.
    610,518 professionals have used our research since 2012.

    iboss is ranked 15th in Secure Web Gateways (SWG) with 3 reviews while Zscaler Internet Access is ranked 2nd in Secure Web Gateways (SWG) with 14 reviews. iboss is rated 7.6, while Zscaler Internet Access is rated 8.6. The top reviewer of iboss writes "Great security, pretty stable, and has potential to scale". On the other hand, the top reviewer of Zscaler Internet Access writes " AI decision-making on quarantined documents reduces manual work". iboss is most compared with Zscaler SASE, Netskope CASB, Prisma Access by Palo Alto Networks, Microsoft Defender for Cloud Apps and Forcepoint Secure Web Gateway, whereas Zscaler Internet Access is most compared with Netskope CASB, Microsoft Defender for Cloud Apps, Palo Alto Networks WildFire, Prisma SaaS by Palo Alto Networks and Appgate SDP. See our Zscaler Internet Access vs. iboss report.

    See our list of best Secure Web Gateways (SWG) vendors.

    We monitor all Secure Web Gateways (SWG) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.