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Symantec Secure Web Gateway Pros

AY
Senior Information Security Engineer at a energy/utilities company with 1,001-5,000 employees
It is easy to manage. The graphical user interface is quite easy to navigate, and we don't have any difficulty in using it. It is a good solution.
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Mohamed Elgindy - PeerSpot reviewer
Pre-Sales Consultant | Cyber Security at Beta Information Technology
It offers an easy initial setup.
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Symantec Secure Web Gateway Cons

AY
Senior Information Security Engineer at a energy/utilities company with 1,001-5,000 employees
The major challenge is their support. The support from Broadcom is quite poor. It takes forever for them to get back to you, and when they get back to you, they ask you for so much information, which makes it more difficult. That's the only problem I have with Broadcom. This is one of the reasons why we are switching to another solution. Another reason for switching is that we have a plan to adopt solutions in the cloud so that we can offload the administration efforts to the vendor. In future releases, they can improve its reporting and the process for rules creation. They can also improve Broadcom on things such as security information and event management so that from my same platform, I can carry out functions and probably block websites. Such a feature would be nice. Currently, Broadcom is integrated with McAfee to block access to certain sites automatically. It would be nice if they can expand their integration to IBM Resilient Security Orchestration and Automation Response.
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Mohamed Elgindy - PeerSpot reviewer
Pre-Sales Consultant | Cyber Security at Beta Information Technology
The reports could be better.
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Buyer's Guide
Secure Web Gateways (SWG)
September 2022
Find out what your peers are saying about Broadcom, Cisco, Zscaler and others in Secure Web Gateways (SWG). Updated: September 2022.
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