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Cisco Umbrella vs Trend Micro Web Security comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jun 15, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cisco Umbrella
Ranking in Secure Web Gateways (SWG)
1st
Ranking in Internet Security
1st
Average Rating
8.8
Reviews Sentiment
7.3
Number of Reviews
121
Ranking in other categories
Cloud Access Security Brokers (CASB) (2nd), Domain Name System (DNS) Security (1st), Cisco Security Portfolio (2nd)
Trend Micro Web Security
Ranking in Secure Web Gateways (SWG)
18th
Ranking in Internet Security
6th
Average Rating
7.8
Reviews Sentiment
6.6
Number of Reviews
18
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2025, in the Secure Web Gateways (SWG) category, the mindshare of Cisco Umbrella is 16.7%, down from 20.5% compared to the previous year. The mindshare of Trend Micro Web Security is 1.2%, down from 1.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Secure Web Gateways (SWG)
 

Featured Reviews

Emilio Montoya - PeerSpot reviewer
Ensures internet navigation safety and boosts productivity
The features of Cisco Umbrella I prefer most are DNS protection and traffic redirect. With Cisco Talos's threat intelligence, we reduce the impact of malware traffic in our network, and we currently see the behavior of equipment and choose the correct sites. Cisco Talos has helped us reduce the impact of malware traffic. We can see the behavior and choose the correct sites. We're currently testing secure access with Umbrella in order to secure access to core applications. It's a product that the user doesn't even know is there, even though it is protecting them. It's not hard on the equipment. And, for us, it centralizes everything, which improves productivity. With the Experience Insights feature of Cisco Secure Access, we've seen impacts on the management of user connectivity by allowing us to deliver safe connectivity. We are testing the Secure Access product with Cisco Umbrella to improve our connectivity with our users in order to secure access to the corporate applications. Cisco Umbrella is in the cloud, which is nice.
Durai  Singh - PeerSpot reviewer
Provides comprehensive protection for enterprises
The cons include it not being implemented in the mid-enterprise segment. For these organizations, it is an additional expense. Even companies with multi-tenant, multi-cloud, and multi-geolocation environments are not using this WAF solution because it is an investment. They already have endpoint protection, EDR, firewalls, and authentication. Spending on WAF is an extra investment for them. This is one reason mid-enterprise segments hesitate to adopt it.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Stability-wise, I rate the solution a nine out of ten...Cisco's support is better nowadays."
"The weekly reportings are great. The investigation is super and the application management is equally great."
"The user interface is great. It's very easy to tailor to our client's environment and needs."
"It analyzes the domain security helps us implement the securest policy."
"The most valuable feature is the ability to filter malware sites that could infect clients or allow them to download infected files."
"Umbrella, being one pane for managing, being all-encompassing, allows us to quickly go in, make a change, and it applies to either every location, if we want it to, or we can have policies in place that only apply to certain users or certain computers."
"My overall rating for Cisco Umbrella is ten out of ten."
"It is a good cloud-based solution for DNS security."
"The most valuable feature of Trend Micro Web Security stems from the fact that it is neither a cheap nor an expensive tool."
"I feel that it is a user-friendly product that provides quick response to users."
"The real-time threat detection capability of Trend Micro Web Security has had a positive impact on our security."
"We find the advanced license for the DLP to be particularly useful with this product."
"The most valuable feature is machine learning, which automatically monitors the activity on the machine."
"The solution's scalability is good and we have more than 90 users for it."
"The security of Trend Micro Web Security is good."
"It prevents phishing attacks, ransomware attacks, and other threats that can compromise data."
 

Cons

"If the virtual appliances could also gather traffic bandwidth reports, that would be great."
"It would be useful if they had a malware protection engine running inside their own VM."
"It had the ability to do a lot of app control. So, every single app that went through that portal was registered, but there is a general issue with the whole app control. As soon as you add a mobile phone to your network, all of the apps get registered through the system, and you can approve, reject, or just let them go through. When I looked at it, it was impossible to manage app control. There was just so much data. I didn't apply that service because I just didn't have the time to manage it. It would be good if there was a way to categorize applications."
"There should be a way to monitor traffic at the user level."
"They can maybe simplify the configuration. For example, sometimes, the proxy part is quite difficult, and that's why we didn't deploy that."
"I would like to see Cisco enable us to get objects from the internet. I would also like to be able to choose groups."
"I feel that the application needs other characteristics that are available with other applications in the market."
"Network connectivity was a bit of a challenge at the beginning, but we were able to get the right help from Cisco."
"The cons include it not being implemented in the mid-enterprise segment. For these organizations, it is an additional expense."
"What could help Trend Micro Web Security in terms of improvement is the addition of a DDoS protection feature. It also needs to be more comprehensive to meet the needs of large-sized companies."
"The cons include it not being implemented in the mid-enterprise segment. For these organizations, it is an additional expense."
"The product's scalability is an area of concern where improvements are required."
"The solution's scalability could be better."
"This solution has a lot of restrictions on what non-administrator users can do, including generating comparative code. We would like to see this changed as the product is developed."
"Setup isn't very straightforward. You must have a certified technical engineer."
"The costs are a bit high in terms of licensing."
 

Pricing and Cost Advice

"There is room for improvement when it comes to the cost."
"The price should be slightly lower than the current price because if you look at the whole solution, it is simply a threat intelligence solution to block blacklisted things. The price should be lower looking at the features provided by the solution. The price isn't too high either, but it could be lower."
"There are no hidden costs with Umbrella. Everything is included in the package."
"Cisco is expensive. For example, we are looking at Nexus Dashboard, and it's costing about 250,000 euros. I ask, "What do I get from it?" I'm still not convinced that we have to spend on it, so pricing is a problem."
"You get what you pay for."
"Its price for us is quite expensive because it's a subscription, and we just use it for the DNS log. So, for us, it's quite expensive."
"Licensing with Cisco can be a little complex, but I think it's comparable with that of other similar products. It's always hard to put a price on security, but the price is fair for the value it provides."
"I rate the tool's pricing a five out of ten."
"It is pricey. Trend Micro has been in the field for 30 years, so you have to pay a premium amount for that."
"We pay for the license on an annual basis."
"I don't remember the exact pricing, but I think that it is approximately $10.00 per user."
"I rate the product's price a five on a scale of one to ten, where one is low price and ten is high price."
"We have found this product to be very cost effective. The endpoint product costs roughly $20, and when purchasing the endpoint product, there are multiple other features included."
"There's annual and monthly options for the license. When you're on the managed services option, it's monthly. They're also setting up an option via AWS where there will be a monthly option via the AWS shopfront."
"I rate the product price a three on a scale of one to ten, where one is cheap, and ten is expensive."
"The license is yearly and user based."
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Top Industries

By visitors reading reviews
Computer Software Company
21%
Manufacturing Company
8%
Financial Services Firm
8%
Government
6%
Manufacturing Company
11%
Computer Software Company
10%
Performing Arts
9%
Financial Services Firm
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Which is the better security solution - Cisco Umbrella or Zscaler?
Cisco Umbrella and Zscaler Internet Access are two broad-spectrum Internet security solutions that I have tried. Zscaler Internet Access is a good option for carrying out multiple security functi...
Which is the better security solution - Cisco Umbrella or Microsoft Cloud App Security?
Cisco Umbrella is an integral component of the Cisco SASE architecture. It integrates security in a single, cloud-native solution, unifying multiple features like DNS-layer security, threat intelli...
What do you like most about Cisco Umbrella?
Cisco Umbrella is easy to monitor, manage, and deploy.
Do you recommend Trend Micro Web Security?
I would recommend Trend Micro Web Security to organizations looking for an end-to-end security solution. Trend Micro is definitely a secure solution. We primarily use the solution for cloud securit...
What do you like most about Trend Micro Web Security?
Trend Micro has a centralized mechanism where we can control and monitor all system protections. It includes detecting any wireless problems, which will be displayed on our portal. We plan to inves...
What is your experience regarding pricing and costs for Trend Micro Web Security?
It is pricey. Trend Micro has been in the field for 30 years, so you have to pay a premium amount for that. SentinelOne and CrowdStrike are currently ruling the entire world, even though they are n...
 

Also Known As

OpenDNS
Virus Wall, VirusWall, Trend Micro VirusWall
 

Overview

 

Sample Customers

Chart Industries, City of Aspen, Eastern Mountain Sports, FLEXcon, George Washington University, Jackson Municipal Airport Authority, Ohio Public Library Information Network, PTC, Richland Community College, Smart Motors, Tulane University, VeriClaim
Landwirtschaftskammer Nordrhein-Westfalen, Mosaic Medical, Okinawa Prefectural Education Center, RAK Investment Authority
Find out what your peers are saying about Cisco Umbrella vs. Trend Micro Web Security and other solutions. Updated: July 2025.
864,155 professionals have used our research since 2012.