IT Central Station is now PeerSpot: Here's why
Buyer's Guide
Secure Web Gateways (SWG)
June 2022
Get our free report covering Zscaler, Cisco, Forcepoint, and other competitors of Trend Micro Web Security. Updated: June 2022.
610,229 professionals have used our research since 2012.

Read reviews of Trend Micro Web Security alternatives and competitors

Walter Poole - PeerSpot reviewer
IT Manager at Infinite Energy Center
Real User
Allows us to see threats in real time and be more proactive
Pros and Cons
  • "If it didn't have a single pane of glass, we would not be using it. The single pane of glass gives you a one-stop shop. It's like going to Home Depot. You find all your stuff there. You can see all your threats and your endpoints. It's a very important feature and makes things very simple."

    What is our primary use case?

    In general, we use it for the security of our network.

    How has it helped my organization?

    We wanted to get an idea of what's happening outside of our network and what's coming to our network. We had no way to know before and we were just sitting there waiting for something to happen. At least now we can be proactive.

    It has helped us to be more secure. Cisco Umbrella allows us to see threats in real time. We can also see if there are any bad actors inside of our network who are trying to do malicious things. It gives us a quick glance at the situation, at where we are and how vulnerable we are.

    Another definite benefit is that it has helped us to remediate threats more quickly.

    What is most valuable?

    It's very important that the solution helps support hybrid work. In the past, we might have had one or two people who were working from home because of illness or pregnancy. Now, with 60 percent of our people working from home, Cisco Umbrella has really helped us out with threats that they might not even know exist on their side. We can monitor them and be proactive about them.

    Also, if it didn't have a single pane of glass, we would not be using it. The single pane of glass gives you a one-stop shop. It's like going to Home Depot. You find all your stuff there. You can see all your threats and your endpoints. It's a very important feature and makes things very simple.

    Another point is that it's very easy to maintain network connectivity.

    For how long have I used the solution?

    I have been using Cisco Umbrella for about eight years.

    What do I think about the stability of the solution?

    The stability of Cisco Umbrella is very good.

    What do I think about the scalability of the solution?

    I haven't had to scale it, but I would assume the scalability would be good.

    How are customer service and support?

    We haven't contacted them from the time we were up and running.

    Which solution did I use previously and why did I switch?

    We did not have a previous solution.

    How was the initial setup?

    The deployment was straightforward.

    What about the implementation team?

    I used an integrator, Harness LLC, and the experience with them was all good.

    What was our ROI?

    Our ROI is due to the level of threats that we don't have to deal with, threats that are being blocked by Cisco Umbrella.

    What's my experience with pricing, setup cost, and licensing?

    There is room for improvement when it comes to the cost.

    Which other solutions did I evaluate?

    We looked at Trend Micro, but that was several years ago.

    What other advice do I have?

    Look for programs that have a track record and that are proven. No matter what any individual might say, that person can't do it by themselves. They have to have support, and Cisco Umbrella is a good support.

    Resilience in cyber security is like raising kids. You really can't stop. You have to be resilient continually. Every day is a different challenge. Just because you're good on Tuesday doesn't mean you're going to be good on Wednesday.
    Cyber security resilience has been key for us, with people going home to work or to other places to do their jobs. That resilience keeps them working and keeps our network safe.

    I love it. It's almost like trying to look at WiFi. You can't see the WiFi signal with your naked eye. It's the same with threats. You can't see them by just walking around the building. With a tool like Cisco Umbrella, you can see what you have and how to fix it.

    For our employees, it means that their systems are working. They have no idea what we're doing behind the scenes to keep their systems working, unfortunately. I wish I could say, "Hey, guys, today Cisco Umbrella stopped 84 threats."

    Which deployment model are you using for this solution?

    Private Cloud
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    Flag as inappropriate
    VivekGupta7 - PeerSpot reviewer
    DGM at a financial services firm with 10,001+ employees
    Real User
    Secure, reasonably priced, and performs well
    Pros and Cons
    • "It is functional. It has reduced risk and downtime while also ensuring regulatory compliance, which is critical."
    • "The initial setup could be simplified, there is a learning curve during the implementation."

    What is our primary use case?

    McAfee Web Protection is for our entire system, regardless of the brand. It is implemented in all systems through an agent.

    It is an agent-based solution, with the agent installed on all systems.

    We have anywhere between 35 and 40,000 nodes.

    How has it helped my organization?

    It is functional. It has reduced risk and downtime while also ensuring regulatory compliance, which is critical.

    There will be no productivity enhancement, but it will indirectly enhance because it cannot be stopped at any time. If there is a problem, we can resolve it quickly, increasing the user's and customer's confidence.

    What needs improvement?

    I believe it is functioning satisfactorily. It is always possible to improve, but it is currently working satisfactorily.

    When there is a fault and our customers or users have a problem, we must step in. Those configuration and fine-tuning tasks should be completed prior to release. Particularly in the case of a DLP solution. Because DLP is a customized solution, this is more relevant. There is a lot of customization, but even during the learning period, there is a learning curve.

    The initial setup could be simplified, there is a learning curve during the implementation.

    For how long have I used the solution?

    I have worked with McAfee Web Protection for approximately, three to four years.

    I would have been working with the latest version.

    What do I think about the stability of the solution?

    McAfee Web Protection is a stable solution.

    What do I think about the scalability of the solution?

    McAfee Web Protection is scalable.

    We have approximately 35,000 users in our organization who use this solution.

    How are customer service and support?

    Inspira provides both technical support and maintenance. They have a specialist, a special engineer, who handles it directly, and our bank has a team as well.

    Inspira provides direct support, and they may also contact McAfee.

    There are various levels of support available.

    Which solution did I use previously and why did I switch?

    We used cloud services for testing purposes. We used Amazon cloud services.

    Depending on the solution, there are a variety of options. There are several options such as Endpoint, WAF, NAC, and SIEM are currently available. A variety of solutions are implemented.

    It was a third-party implementation by Inspira.

    McAfee also provides an endpoint solution. McAfee's DLP is also present.

    Previously, we had used Trend Micro and Symantec.

    There is a method we had to upgrade our systems, a solution was required, and it had to match the three, four solutions from one company that were going to be cheaper, and there is a bidding process, whoever comes first, based on quality and cost, wins the competition. The requirements were speed, quality, and cost. Because Symantec was about to be renewed, our renewal would be more expensive.

    How was the initial setup?

    The initial setup is complex in the beginning. However, now that it has been properly configured and the bandwidth has been increased, it is running smoothly.

    What about the implementation team?

    Inspira, a third-party consultant, assisted us with the installation.

    It does require some maintenance.

    What's my experience with pricing, setup cost, and licensing?

    The license number would be approximately $35,000. We are within the license limit. Otherwise, the solution will not work because of the central licensing policies in place. License numbers are not provided if the license is not obtained, and those systems will no longer be updated. It needs to be updated on a daily basis.

    What other advice do I have?

    I recently retired from the banking services.

    I would rate McAfee Web Protection a nine out of ten. Because the experience changes over time. Overall, there will be some learning curve, when we implement, I believe nine is adequate.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    Flag as inappropriate
    Buyer's Guide
    Secure Web Gateways (SWG)
    June 2022
    Get our free report covering Zscaler, Cisco, Forcepoint, and other competitors of Trend Micro Web Security. Updated: June 2022.
    610,229 professionals have used our research since 2012.