We performed a comparison between Symantec Proxy and Trend Micro Web Security based on real PeerSpot user reviews.
Find out in this report how the two Secure Web Gateways (SWG) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable features are the antivirus as a whole, the anti-malware, and all of the protection features that scan our enterprise devices."
"On the outside, the main differentiation is because Lookout ingest. They have ingested basically all of the apps for the last ten years and all the versions of all the apps, and we have that in a corporate database that allows us to do very large-scale machine learning and analysis on that data set. That's not something that any of the competitors really have the capability to do because they don't have access to the data set. A lot of the apps you can no longer get them because that version of the app is five or six years old, and it just doesn't exist anywhere anymore, except within our infrastructure. So, the ability to have that very rich dataset and learn from that dataset is a real differentiator."
"The solution is stable."
"The protection offered by the product is the most valuable feature. It detects vulnerabilities or traps on our users' phones and then prompts them to clean up their devices. Tools we used previously would only discover, which required us to gather information on the backend, so Lookout is a welcome upgrade."
"The developer's assistance is valuable, enabling seamless integration which allows for a comprehensive view of categories, even if not certified by the link."
"The CPL code is the best feature of the solution."
"It enables us to manage bandwidth for users based on their privilege levels. For example, if a user wants to use a certain application or resource, we can provide access based on their privileges."
"Symantec Proxy’s technical support is very good."
"The product is very good, and the URL filtering database is great."
"The tool's most valuable features are content-to-content filtration and SCCM protection."
"We can address and rectify issues promptly, resulting in consistently positive outcomes."
"Global Intelligence Network is the best feature of the product."
"The product's installation phase was easy."
"The security of Trend Micro Web Security is good."
"The solution's scalability is good and we have more than 90 users for it."
"Threat protection solution with good stability and scalability. Installation is straightforward. Support for this product is good."
"The solution's technical support team is responsive."
"The most valuable feature of Trend Micro Web Security stems from the fact that it is neither a cheap nor an expensive tool."
"It's a very stable solution."
"I feel that it is a user-friendly product that provides quick response to users."
"From the analysis that we've done, they do seem to be maybe a step behind in trying to enter the market with a new solution. But when they do pick up, they do come out with some good products."
"Lookout was moving into the SSE space. And so their work on SecureWeb Gateway and SD-WAN is still sort of evolving."
"We just submitted an enhancement request reflecting the main area we want to see improvement in; the APIs. Currently, we're able to build dashboards, but it's somewhat backward because we use our MDM API to create them. Lookout should provide API to customers so we can query our data and use it in our cloud, and this is the only outstanding area for improvement with the product right now."
"The stability depends on the service from where you access it. Because sometimes, the place you are in, you have Gateway. You don't have Gateway. The gateway is overutilized. At the end, you need to go through their gateways. And this is the key point here. You have a tracking point. If it's not well orchestrated, and it scales up as you add more to the existing team, you will suffer"
"There are performance issues with all of the proxies."
"Activating the SSL inspection is one of the challenges. We are currently moving to the O365 cloud, and one of the challenges is the performance when all of our users are connected to O365 by a proxy."
"Support response time and case resolution could be improved."
"The solution could improve by having better documentation."
"The initial setup is actually quite complex to install because our users don't have admin rights on the boxes and there's no remote install option by an administrator."
"The platform's pricing needs improvement."
"The initial setup can be somewhat complex, and deploying the system can take some time."
"One area for improvement in Symantec is the lack of a reporting server or dashboard integration with SIM."
"The installation is a little bit complex."
"The costs are a bit high in terms of licensing."
"The product should be more secure and stable. It is also not flexible."
"The price of Trend Micro Web Security is the only area of concern where improvements are required. From an improvement perspective, the product should be made available to users at a cheaper rate."
"What could help Trend Micro Web Security in terms of improvement is the addition of a DDoS protection feature. It also needs to be more comprehensive to meet the needs of large-sized companies."
"The solution's scalability could be better."
"The product's scalability is an area of concern where improvements are required."
"The system should generate reports when an attack has been stopped, contained, or removed."
Symantec Proxy is ranked 15th in Secure Web Gateways (SWG) with 18 reviews while Trend Micro Web Security is ranked 17th in Secure Web Gateways (SWG) with 13 reviews. Symantec Proxy is rated 7.2, while Trend Micro Web Security is rated 7.8. The top reviewer of Symantec Proxy writes "A user-friendly solution with good technical support". On the other hand, the top reviewer of Trend Micro Web Security writes "Though a tool suitable for medium-sized businesses, it needs to work on its price model". Symantec Proxy is most compared with Forcepoint Secure Web Gateway, Skyhigh Security, Netskope Next Gen Secure Web Gateway, McAfee Web Gateway Cloud Service and Symantec Secure Web Gateway, whereas Trend Micro Web Security is most compared with Zscaler Internet Access, Cisco Umbrella, Forcepoint Secure Web Gateway, Fortinet FortiProxy and Infoblox Advanced DNS Protection. See our Symantec Proxy vs. Trend Micro Web Security report.
See our list of best Secure Web Gateways (SWG) vendors.
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