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Symantec Proxy vs Trend Micro Web Security comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Dec 4, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

iboss
Sponsored
Ranking in Secure Web Gateways (SWG)
7th
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
19
Ranking in other categories
Internet Security (3rd), Web Content Filtering (1st), Cloud Access Security Brokers (CASB) (7th), ZTNA as a Service (11th), Secure Access Service Edge (SASE) (10th)
Symantec Proxy
Ranking in Secure Web Gateways (SWG)
13th
Average Rating
7.4
Reviews Sentiment
6.3
Number of Reviews
22
Ranking in other categories
No ranking in other categories
Trend Micro Web Security
Ranking in Secure Web Gateways (SWG)
18th
Average Rating
7.8
Reviews Sentiment
6.6
Number of Reviews
18
Ranking in other categories
Internet Security (5th)
 

Mindshare comparison

As of June 2025, in the Secure Web Gateways (SWG) category, the mindshare of iboss is 2.1%, up from 1.6% compared to the previous year. The mindshare of Symantec Proxy is 2.2%, down from 3.4% compared to the previous year. The mindshare of Trend Micro Web Security is 1.2%, down from 1.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Secure Web Gateways (SWG)
 

Featured Reviews

Matt Crockford - PeerSpot reviewer
It's easy to roll out, and their understanding of our business made it seamless
One aspect we value about iboss is its simplicity. Their customer service is brilliant, and they are super responsive and knowledgeable. It's easy to roll out, and their understanding of our business made it seamless. We were impressed by the solution's mental health function, which can detect if someone needs help. It scans what users are browsing and flags warning signs so we can check to see if they are okay. We've had to use it a couple of times. The user interface is highly intuitive. Our IT team picked it up with minimal training. It's arranged so that it's easy to find where things are. Another advantage is the single pane of glass console, which gives you visibility into what's happening. We're not fully there yet because we haven't implemented zero trust, but we're excited about the possibilities from the demos we've seen. We launched a POC of iboss' ChatGPT Risk Protection feature two weeks ago. AI is a great tool, but you need to be careful what you put into it. My biggest fear is employees inputting sensitive corporate information or customer PII data into one of these chatbots. I was impressed by our trial of the feature. It's exactly what we wanted. Now, when a user goes to ChatGPT, there's a banner warning them not to share information, and we can block conversations containing customer data like bank details and email addresses. I don't want to stop people from using it, but we need visibility. We've only tried it on a test group of 15 people. You can configure it to look for specific keywords or integrate it with your DLP policy if you have that configured
Ganesh Basappa - PeerSpot reviewer
Granular control for web traffic with enhanced content inspection, but support needs improvement
There are many use cases in terms of content inspection, such as having granular control for file type extensions when trying to download file types by default. It depends on the requirements, and based on that, we customize policies. We have deployed it in an Azure infrastructure, and we have…
Durai  Singh - PeerSpot reviewer
Provides comprehensive protection for enterprises
The cons include it not being implemented in the mid-enterprise segment. For these organizations, it is an additional expense. Even companies with multi-tenant, multi-cloud, and multi-geolocation environments are not using this WAF solution because it is an investment. They already have endpoint protection, EDR, firewalls, and authentication. Spending on WAF is an extra investment for them. This is one reason mid-enterprise segments hesitate to adopt it.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Technical support is pretty sharp and very responsive."
"iboss is pretty scalable. They provide good support. The case managers you work with to coordinate what you need are pretty good."
"The console is cloud-based, which is something I really appreciate."
"We chose iboss for both zero trust and proxy (SWG) because their SWG was superior."
"It was a very easy product to install. It can be deployed very fast."
"Granular setup, which was able to set different levels of filters using the OUs in the AD."
"The solution has massively improved our security posture, giving us full visibility into what our staff does online."
"From a use-case scenario, what I like the most is the plug-in. I like the fact that we can do the filtering of these devices offsite independent of the network they are connected to, and we do not have to have traffic coming back inside our network."
"The developer's assistance is valuable, enabling seamless integration which allows for a comprehensive view of categories, even if not certified by the link."
"It enables us to manage bandwidth for users based on their privilege levels. For example, if a user wants to use a certain application or resource, we can provide access based on their privileges."
"The Symantec antivirus suite and the proxy component are the most valuable feature."
"The solution is scalable."
"The proxy is valuable due to its reputation and categorization features for sites, which assist in blocking malicious sites."
"The most valuable features are content inspection, caching, SSL encryption, decryption, WAN optimization, and more."
"Global Intelligence Network is the best feature of the product."
"It's a stable solution."
"Overall, I would rate this solution a ten out of ten."
"The solution's scalability is good and we have more than 90 users for it."
"It's a very stable solution."
"Trend Micro has a centralized mechanism where we can control and monitor all system protections. It includes detecting any wireless problems, which will be displayed on our portal. We plan to investigate the issues with those systems internally."
"It's secure and useful from an administrative point of view, with controllable login monitoring and so on."
"The product's installation phase was easy."
"It's a stable solution."
"I feel that it is a user-friendly product that provides quick response to users."
 

Cons

"Fold that in with the risk intelligence they're getting from all of the different subscriptions they are a part of. Now, these security companies subscribe to things like emerging threats, databases, etc. You can fold all this intelligence to decide what's happening on an endpoint. I would love to see them start moving into that space. That would compete directly with Microsoft. Maybe that's why they haven't. Having that ability native within the solution would be great. The other area in which I would love to see improvement is more detailed descriptions of why they block websites."
"I'd like to see them accelerate development on the security side, particularly around data loss prevention."
"The reporting feature needs improvement. It doesn't give you the expected results. It is quite difficult to get the specific reports needed, and it is not as intuitive as the rest of the platform."
"Our iboss subscription access should be more secure with an OTP or VPN etc. It is easy to gain access if, for example, hackers obtain my username and password."
"Sometimes the agent stops working in iboss, and we have to reinstall the agent."
"Our biggest problem with their service was it did not recognize the device and filtering did not always work correctly."
"For zero trust implementation, we encountered complexity issues, especially with a large infrastructure company ExxonMobil."
"I am currently doing a PoC of the zero trust aspect of it. Compared to other similar solutions, it is hard to get around each feature. It takes a while to get used to it."
"The solution is quite complex."
"There are some challenges with reporting and accessing specific logs, particularly older logs or user activity over time."
"Activating the SSL inspection is one of the challenges. We are currently moving to the O365 cloud, and one of the challenges is the performance when all of our users are connected to O365 by a proxy."
"Support services are lagging and not very responsive. I rate their support as five out of ten."
"There are performance issues with all of the proxies."
"AI features could potentially improve the proxy by helping build rules more efficiently, suggesting unused rules, and enhancing preference setting."
"The product needs improvement in support services, as they are lagging and not very responsive when we raise concerns or queries, especially in terms of significant impact."
"Pricing is difficult to specify as Broadcom sells platforms that include multiple products, making it hard to determine the exact cost for the proxy component. Forcepoint sold only proxies, which was easier to measure."
"The cons include it not being implemented in the mid-enterprise segment. For these organizations, it is an additional expense."
"his legacy version currently lacks WFA, which is a useful tool for managing bandwidth and applying data control limits to specific users. It's especially beneficial for organizations using Android and Azure."
"The solution's scalability could be better."
"This solution has a lot of restrictions on what non-administrator users can do, including generating comparative code. We would like to see this changed as the product is developed."
"There are multiple ways Web Security could improve, such as usability and web access to several programming modes."
"They could improve the platform's ability to control normal traffic and prevent attacks like SQL injection and cross-site scripting."
"The cons include it not being implemented in the mid-enterprise segment. For these organizations, it is an additional expense."
"What could help Trend Micro Web Security in terms of improvement is the addition of a DDoS protection feature. It also needs to be more comprehensive to meet the needs of large-sized companies."
 

Pricing and Cost Advice

"The overall pricing for iboss is very competitive and transparent."
"It is not expensive, and it is also not cheap. iboss is priced right in the sweet spot for the number of features it offers."
"It is probably in line with other solutions, but I do not deal with the financial side."
"It is expensive compared to one of its competitors."
"We had the cost of purchasing a new appliance along with the implementation and licensing costs. However, the following year, the cost of just licensing was similar to what was paid the previous year for a new appliance along with the implementation and licensing costs."
"We have not priced the solution recently, but they were competitive with other vendors in the past."
"There is a different department that looks into the licensing part."
"The price is too expensive compared with that of another solution."
"In terms of cost, it is expensive. Its pricing has been a challenge for us since its acquisition by Broadcom."
"The tool is pretty expensive."
"There is a license needed to use Symantec Proxy."
"Our cost was based on a three-year upfront CapEx contract."
"The solution is very expensive."
"The price of the solution is reasonable compared to others on the market."
"The solution is expensive in terms of deployment."
"We have found this product to be very cost effective. The endpoint product costs roughly $20, and when purchasing the endpoint product, there are multiple other features included."
"There's annual and monthly options for the license. When you're on the managed services option, it's monthly. They're also setting up an option via AWS where there will be a monthly option via the AWS shopfront."
"I don't remember the exact pricing, but I think that it is approximately $10.00 per user."
"It is pricey. Trend Micro has been in the field for 30 years, so you have to pay a premium amount for that."
"I rate the product's price a five on a scale of one to ten, where one is low price and ten is high price."
"I rate the product price a three on a scale of one to ten, where one is cheap, and ten is expensive."
"We pay for the license on an annual basis."
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Top Industries

By visitors reading reviews
Computer Software Company
12%
Financial Services Firm
11%
Manufacturing Company
8%
Government
6%
Financial Services Firm
21%
Computer Software Company
12%
Manufacturing Company
10%
Government
9%
Manufacturing Company
12%
Computer Software Company
11%
Financial Services Firm
9%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about iboss?
Content filtering is the most useful feature of iboss.
What needs improvement with iboss?
For zero trust implementation, we encountered complexity issues, especially with a large infrastructure company Exxon...
What is your primary use case for iboss?
Previously when I used iboss, we did the POC for iboss for ExxonMobil. Four or five people wanted to move from our ol...
What do you like most about Symantec Proxy?
We can address and rectify issues promptly, resulting in consistently positive outcomes.
What is your experience regarding pricing and costs for Symantec Proxy?
Pricing is difficult to specify as Broadcom sells platforms that include multiple products, making it hard to determi...
What needs improvement with Symantec Proxy?
AI features could potentially improve the proxy by helping build rules more efficiently, suggesting unused rules, and...
Do you recommend Trend Micro Web Security?
I would recommend Trend Micro Web Security to organizations looking for an end-to-end security solution. Trend Micro ...
What do you like most about Trend Micro Web Security?
Trend Micro has a centralized mechanism where we can control and monitor all system protections. It includes detectin...
What is your experience regarding pricing and costs for Trend Micro Web Security?
It is pricey. Trend Micro has been in the field for 30 years, so you have to pay a premium amount for that. SentinelO...
 

Also Known As

iBoss Cloud Platform
Blue Coat Encrypted Traffic Management, ProxySG Appliance
Virus Wall, VirusWall, Trend Micro VirusWall
 

Overview

 

Sample Customers

More than 4,000 global enterprises trust the iboss Cloud Platform to support their modern workforces, including a large number of Fortune 50 companies.
Jefferies
Landwirtschaftskammer Nordrhein-Westfalen, Mosaic Medical, Okinawa Prefectural Education Center, RAK Investment Authority
Find out what your peers are saying about Symantec Proxy vs. Trend Micro Web Security and other solutions. Updated: June 2025.
856,873 professionals have used our research since 2012.