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Fortinet FortiGate vs Symantec Secure Web Gateway comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Dec 28, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

iboss
Sponsored
Ranking in Secure Web Gateways (SWG)
5th
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
22
Ranking in other categories
Internet Security (3rd), Web Content Filtering (1st), Cloud Access Security Brokers (CASB) (7th), ZTNA as a Service (8th), Secure Access Service Edge (SASE) (8th)
Fortinet FortiGate
Ranking in Secure Web Gateways (SWG)
2nd
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
592
Ranking in other categories
Firewalls (1st), Intrusion Detection and Prevention Software (IDPS) (1st), Software Defined WAN (SD-WAN) Solutions (1st), WAN Edge (1st), ZTNA (1st), Unified Threat Management (UTM) (1st)
Symantec Secure Web Gateway
Ranking in Secure Web Gateways (SWG)
28th
Average Rating
6.6
Reviews Sentiment
5.8
Number of Reviews
11
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2026, in the Secure Web Gateways (SWG) category, the mindshare of iboss is 3.4%, up from 2.0% compared to the previous year. The mindshare of Fortinet FortiGate is 6.7%, down from 6.7% compared to the previous year. The mindshare of Symantec Secure Web Gateway is 1.4%, up from 1.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Secure Web Gateways (SWG) Mindshare Distribution
ProductMindshare (%)
Fortinet FortiGate6.7%
iboss3.4%
Symantec Secure Web Gateway1.4%
Other88.5%
Secure Web Gateways (SWG)
 

Featured Reviews

Ashok Ananthula - PeerSpot reviewer
Senior Consultant Proxy Engineering at a financial services firm with 10,001+ employees
Cloud gateway has strengthened remote web security and now needs better Mac and ISP support
The problem our organization had is that iboss failed for the Mac devices. It is not able to give a successful agent for the Mac agents. That is where in 2025, we had to migrate to the Palo Alto-based platform. If your use case is for just Windows laptops,you can consider this platform as an option One issue is the data center resiliency part. In India especially, they are not tied up with the Tier 1 ISPs like Tata or Airtel; they were having Tier 2 ISPs and encountered many issues reaching few major sites that my organization depends on, and they were having problems that they could not fix quickly. They also lack a mechanism to route that traffic within their data center; rather, they ask customers to make a pac file change to route it to Singapore explicitly. It would be better if they route from their backend , i mean even if I send it to India DC, they should be able to route it internally to make that work; however, they fail to do that and ask the customer to route it in the pac file. Another suggestion is that in China, they do not have the proper setup; they used to have numerous problems with slowness and lack of premium circuits in China as well. That leads to multiple sites working slowly with latency-related issues. So the main issue is the ISP-related problems that need to be solved.
JK
IP Network Security Specialist at MTN Ghana
Process-Level CPU Visibility: Introduce detailed CPU-usage metrics per subsystem (e.g., IPS engine, logging) so administrators can quickly identify and address performance spikes.
Analytics with FortiAnalyzer. Being able to pull in logs not just from our FortiGates but from all our other firewalls and then get them in one view has been a game changer. Whether I’m building an executive dashboard or doing a deep dive forensics session, I get everything I need without navigating consoles.Straightforward Application Control. FortiGate spots and blocks unwanted apps (eq. like BitTorrent or streaming services) with accuracy. Segmentation with VDOMs. We’ve carved our data center into four logical ‘mini-firewalls’ enterprise, core, billing, and WAF—all on one box. Each has its own rules and logs, and any traffic between them still gets inspected. It’s like having multiple appliances without the extra hardware. Always-Up-to-Date Threat Feeds. Daily signature updates and AI-driven threat sensing mean we’re blocking the latest vulnerabilities almost as soon as they’re announced.
KK
Principal Consultant at CSaaS
Monitors traffic effectively but struggles with integration challenges
I find that the technical support is mediocre, at least for the Middle East. I frequently face challenges when contacting OpenStack through the distribution channel. It should be more straightforward. I notice that customers work with partners, not directly with Symantec, relying on local company integrators for support. Symantec becomes the level two or level three support, which requires navigating through a supply chain that is quite extensive.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution has massively improved our security posture, giving us full visibility into what our staff does online."
"I would rate the technical support of iboss a solid 10 without a shadow of a doubt."
"We chose iboss for both zero trust and proxy (SWG) because their SWG was superior."
"Its initial setup was straightforward."
"Because of iboss, I did not have to assign web filtering tasks to my techs on a daily basis."
"iboss has significantly lowered the number of security incidents. It is crazy how much it blocks and how much it is aware of the outside danger."
"The iboss solution gives me the ability to scan the traffic through all the ports, through all the 131,000 PCP and UDP ports, and with this ability, we have the granularity also for consults over social media and applications on mobile, and this is an advantage that the customers are looking for right now."
"I would definitely recommend iboss for web filtering purposes to other organizations or individuals."
"UTM/NGFW features and FortiCloud for logs and backups are awesome."
"For application filtration, I really appreciate many features of Fortinet FortiGate because it is more reliable, easy to use, and the reports are easy to read and understand."
"Their proxy-based inspection is responsive and secure."
"I think that the UTM features are the most value, as it truly protects my infrastructure."
"It controls the traffic in the organization and the navigation of the Internet, blocks some sites, permits limited access to our information through the web, and lets us detect any attack of viruses or malware at the first point of contact."
"The beauty is the price performance ratio is great with FortiGate, as it provides all the features we need and the price is comparable with other firewalls, making it quite competitive with firewalls that have similar features."
"Fortinet FortiGate's most valuable features are ease of use, flexibility, and most of the configuration can be done using the GUI, and when we compare Fortinet FortiGate with other solutions the firewall policies are very easy to understand."
"This solution has solid UTM features combined with a nice GUI."
"Scalability is not really any major issue, it is quite scalable and if we need to do more deployments, we just add them."
"I find the product to be very straightforward."
"Typically, Symantec is more or less like any other platform that performs proxy functions."
"It is easy to manage. The graphical user interface is quite easy to navigate, and we don't have any difficulty in using it. It is a good solution."
"We've tried other endpoint security solutions but this tool seems to be the best when specifically comparing the endpoint security features."
"It is a stable solution."
"The most valuable features are the website blocking capability and SSL interception."
"It offers an easy initial setup."
 

Cons

"The problem our organization had is that iboss failed for the Mac devices; it is not able to give a successful agent for the Mac agents, and that is where in 2025 we had to migrate to the Palo Alto-based platform."
"I am currently doing a PoC of the zero trust aspect of it. Compared to other similar solutions, it is hard to get around each feature. It takes a while to get used to it."
"For zero trust implementation, we encountered complexity issues, especially with a large infrastructure company ExxonMobil."
"Fold that in with the risk intelligence they're getting from all of the different subscriptions they are a part of. Now, these security companies subscribe to things like emerging threats, databases, etc. You can fold all this intelligence to decide what's happening on an endpoint. I would love to see them start moving into that space. That would compete directly with Microsoft. Maybe that's why they haven't. Having that ability native within the solution would be great. The other area in which I would love to see improvement is more detailed descriptions of why they block websites."
"SSL decryption: We had issues with learners using apps instead of using web browsers. This type of encryption is tough for any appliance in a BYOD environment."
"One thing I would like to see differently with their Zero Trust platform is that some of the AI aspects related to high-risk activities have more false positives."
"I'd like to see them accelerate development on the security side, particularly around data loss prevention."
"Our iboss subscription access should be more secure with an OTP or VPN etc. It is easy to gain access if, for example, hackers obtain my username and password."
"Customer support needs improvement. I have had to take the direct internal sources, such as sales contacts, and after that I rarely see support response."
"The support is inadequate. The support staff I have dealt with lately are very rude. Some support staff are not up-to-speed with the technology. They basically read a script."
"We would like to see better pricing."
"I have used technical support and they could improve."
"The speed of synchronization between FortiManager and FortiGate could be improved, but that could be because we host them in Azure."
"Their support can be better, and there should be better policies for immediate replacement in critical situations."
"They should provide us with a CSV number for patch updates. It will help us block specific signatures as well."
"The only challenge that we are facing is that a good internet connection is required for VPN stability."
"The interface could be made more user-friendly."
"It's not user-friendly, and we end up making too many phone calls to get things fixed."
"Difficult and time-consuming to deploy and update."
"AI-driven security could be helpful, yet how effective it will be remains unclear."
"The Credential ID part where you need to register it: Sometimes, it does not register a device, for some reason."
"Depending on the severity of the issue, I think they can be a bit slow - a few days for the low severity cases, but for the severe cases normally they contact you back in a couple of hours."
"But that it causes catastrophic issues is unacceptable."
"The cost has risen and it is more expensive than it used to be."
 

Pricing and Cost Advice

"We have not priced the solution recently, but they were competitive with other vendors in the past."
"It is expensive compared to one of its competitors."
"We had the cost of purchasing a new appliance along with the implementation and licensing costs. However, the following year, the cost of just licensing was similar to what was paid the previous year for a new appliance along with the implementation and licensing costs."
"It is not expensive, and it is also not cheap. iboss is priced right in the sweet spot for the number of features it offers."
"It is probably in line with other solutions, but I do not deal with the financial side."
"The overall pricing for iboss is very competitive and transparent."
"The price range is quite acceptable and normal."
"The price of Fortinet FortiGate is reasonable for an SME."
"In terms of the market, it's not a cheap product, but it's cost-effective."
"The value is the capability of having multiple services with one unique license, not having the limitation per user licensing schema, like other vendors."
"FortiGate Next Generation Firewall is an expensive solution with a yearly subscription."
"Its price is normal. If I compare it with other vendors, such as Palo Alto, it's normal. Palo Alto is expensive."
"If we have an older version, the support costs get quite high."
"It's expensive, but compared to the competition it's okay."
"Pricing and licensing is stunted and licensing is expensive. We have many customers who are now thinking about other solutions due to the cost."
"There is an additional charge for advanced security features."
"Symantec Secure Web Gateway is less expensive than one of its competitors."
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Use our free recommendation engine to learn which Secure Web Gateways (SWG) solutions are best for your needs.
902,270 professionals have used our research since 2012.
 

Comparison Review

it_user216600 - PeerSpot reviewer
Senior Technical Consultant with 51-200 employees
Jan 3, 2016
Sophos UTM vs. Fortinet FortiGate
I have used both Sophos and Fortinet products in production and I have found the Sophos UTM appliances (hardware and virtual) to be a better fit most of the time -- with a few caveats which I will touch on below. In both instances, the transition from TMG will be mostly straightforward. The main…
 

Top Industries

By visitors reading reviews
Financial Services Firm
11%
Manufacturing Company
9%
Computer Software Company
8%
Construction Company
7%
Comms Service Provider
10%
Computer Software Company
9%
Manufacturing Company
9%
Financial Services Firm
7%
Construction Company
18%
Financial Services Firm
11%
Comms Service Provider
8%
Retailer
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise7
Large Enterprise9
By reviewers
Company SizeCount
Small Business369
Midsize Enterprise139
Large Enterprise195
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise2
Large Enterprise4
 

Questions from the Community

What needs improvement with iboss?
The problem our organization had is that iboss failed for the Mac devices. It is not able to give a successful agent ...
What is your primary use case for iboss?
We used iBoss mainly for Internet Access by having an Agent on Windows laptops Primarily because when we try to use i...
What is your experience regarding pricing and costs for iboss?
I am not involved in pricing, but as per the information I have, during that time, the Blue Coat proxies we were usin...
Which is the better NGFW: Fortinet Fortigate or Cisco Firepower?
When you compare these firewalls you can identify them with different features, advantages, practices and usage a...
What is the biggest difference between Sophos XG and FortiGate?
From my experience regarding both the Sophos and FortiGate firewalls, I personally would rather use FortiGate. I know...
What are the biggest technical differences between Sophos UTM and Fortinet FortiGate?
As a solution, Sophos UTM offers a lot of functionality, it scales well, and the stability and performance are quite ...
What is your experience regarding pricing and costs for Symantec Secure Web Gateway?
I believe that pricing is on par with peers. Symantec and other vendors offer discounts when cutting a deal with a cu...
What needs improvement with Symantec Secure Web Gateway?
AI-driven security could be helpful, yet how effective it will be remains unclear. I plan to evaluate whatever new fe...
What is your primary use case for Symantec Secure Web Gateway?
I find the product to be very straightforward. I just install it and forget it as it continuously monitors traffic. I...
 

Also Known As

iBoss Cloud Platform
Fortinet FortiGate Next-Generation Firewall
Symantec Complete Website Security
 

Overview

 

Sample Customers

More than 4,000 global enterprises trust the iboss Cloud Platform to support their modern workforces, including a large number of Fortune 50 companies.
Amazon Web Services, Microsoft, IBM, Cisco, Dell, HP, Oracle, Verizon, AT&T, T-Mobile, Sprint, Vodafone, Orange, BT Group, Telstra, Deutsche Telekom, Comcast, Time Warner Cable, CenturyLink, NTT Communications, Tata Communications, SoftBank, China Mobile, Singtel, Telus, Rogers Communications, Bell Canada, Telkom Indonesia, Telkom South Africa, Telmex, Telia Company, Telkom Kenya
Information Not Available
Find out what your peers are saying about Fortinet FortiGate vs. Symantec Secure Web Gateway and other solutions. Updated: June 2026.
902,270 professionals have used our research since 2012.