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Oracle CRM vs Sugar Market comparison

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1,163 views|879 comparisons
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34 views|21 comparisons
Featured Review
Buyer's Guide
Marketing Automation
June 2022
Find out what your peers are saying about Salesforce, Oracle, Adobe and others in Marketing Automation. Updated: June 2022.
610,045 professionals have used our research since 2012.
Quotes From Members
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Here are some excerpts of what they said:
Pricing and Cost Advice
  • "It is not cheap. It is more suitable for big companies."
  • "We were able to get a ten-year contract for a very good discount with our three platforms together with Oracle."
  • "We have annual licenses to use this solution that are quite expensive. For example, we have approximately four types of licenses and we have one annual contract for the number of licenses we use for Oracle CRM and the loyalty system."
  • "There are licenses needed to use this solution and they are managed by our product team."
  • "Every year, we have new users, and we get new licenses. It depends on various things such as the number of users and expansion of our business lines."
  • "The licensing is on a yearly basis."
  • "The cost of a license with support is slightly higher than a regular license."
  • "The costing for this solution is very high. It targets top tier companies. This solution can be split up into multiple modules to cater to the low tier customers."
  • More Oracle CRM Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:Oracle CRM is very, very stable, one of the most stable products I've used in my career, and doesn't require much maintenance.
    Top Answer:The pricing for licensing is pretty expensive. If you need one particular feature it becomes expensive to have to continue paying for it. If the solution could improve the pricing plans, it would be… more »
    Top Answer:This solution is only available on-premises. It could be improved by offering a cloud/SaaS option which is more scalable.
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    On demand CRM with contextual intelligence, adaptive business planning, and analytics. Supports cloud integration with Outlook and mobile devices, as well as sales and marketing applications. Multi-tenancy or single-tenancy options available.

    Sugar automatically captures mission-critical customer information from email, voice, text and other applications, and then augments it with 3rd party data, AI-based predictive insights, and next best action guidance. All with minimal or no data entry. The platform then delivers insights directly to users in-context with what they’re doing. Frontline employees get the exact information they need, right when they need it. And as they do their jobs, the system gets better and better at helping them. It means spending less time entering and retrieving customer information, and more time working with actual customers.

    Learn more about Oracle CRM
    Learn more about Sugar Market
    Sample Customers
    Turk Telekom, yoo Ltd , Mobilitec, Sanipex Group, ec4u expert consulting AG, Hover Automotive India Pvt. Ltd., Lawn Tennis Association, Geodis, Freedom Technology
    Star2Star, Unifin, ACTenviro, Backcountry
    Top Industries
    Manufacturing Company29%
    Pharma/Biotech Company14%
    Transportation Company14%
    Comms Service Provider14%
    Computer Software Company32%
    Comms Service Provider21%
    Real Estate/Law Firm5%
    No Data Available
    Company Size
    Small Business44%
    Large Enterprise56%
    Small Business15%
    Midsize Enterprise17%
    Large Enterprise68%
    No Data Available
    Buyer's Guide
    Marketing Automation
    June 2022
    Find out what your peers are saying about Salesforce, Oracle, Adobe and others in Marketing Automation. Updated: June 2022.
    610,045 professionals have used our research since 2012.

    Oracle CRM is ranked 2nd in Marketing Automation with 13 reviews while Sugar Market is ranked 34th in Marketing Automation. Oracle CRM is rated 8.4, while Sugar Market is rated 0.0. The top reviewer of Oracle CRM writes "Straightforward to set up with good modules and excellent support". On the other hand, Oracle CRM is most compared with Siebel CRM, SAP CRM, Salesforce Sales Cloud, Microsoft Dynamics CRM and Oracle Eloqua, whereas Sugar Market is most compared with Salesforce Marketing Cloud.

    See our list of best Marketing Automation vendors.

    We monitor all Marketing Automation reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.