The most valuable features of the solution are that it is user-friendly and the fact that the database handling is much better, like any other Oracle solution.
Senior Oracle Application Consultants at Saudi Telecom Company
Jan 13, 2022
It is one of the most proficient CRM tools out there. It is comprehensive and scalable. It covers most of the CRM activities, business lines, and business requirements.
In the planning area in order to calculate commissions the function could be improved. Currently, we are not using that functionality because it is very basic.
Senior Oracle Application Consultants at Saudi Telecom Company
Jan 13, 2022
Their support could be faster. Like any other solution provider, in some cases, it takes time to get their response, and sometimes, they do not fix the issue in the first round. Therefore, we have to go through another round.
