We performed a comparison between Oracle CRM and Sage CRM based on real PeerSpot user reviews.
Find out in this report how the two CRM solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Case management, incident management, and request management features are valuable."
"The solution is scalable."
"The most valuable features of the solution I like are its stability and customization."
"We are most comfortable with the user interface that Oracle CRM has, it is very good."
"Oracle CRM helped us better understand the customer journey."
"It has a wide variety of use cases."
"The solution is smooth, easy to use, easy to customize and it has many features. Plus, there are regular updates."
"It is very simple."
"The solution's technical support is fast to respond."
"It has been helpful for opportunity management and lease management."
"The most useful aspect of Sage CRM is the capability to keep track of each staff member's communication and bill processing activities. The ability to track both customers and employees is a useful tool."
"The Sage Accpac solution has definitely been the most valuable because the finance features are excellent."
"We have found the solution to be stable."
"The part I like the most is the reporting."
"Sage CRM is flexible, customizable, and user-friendly."
"The product is complicated to use for new users."
"Though Oracle CRM's support has a good reaction time, it needs to be better."
"The licensing is expensive."
"The data visualization should be better in Oracle CRM."
"Our infrastructure is set up for an on-premises deployment of this solution and I am concerned that the online deployment that we are moving to will not perform as well as our current on-premises storage systems. It could cause some problems, such as latency delays."
"A specialized team is required for managing Oracle, which is extra overhead for the customer."
"The user interface and performance could be better."
"This solution is only available on-premises. It could be improved by offering a cloud/SaaS option which is more scalable."
"Its user interface could be better."
"I would like Sage to improve their UI."
"Sage CRM would benefit from improving its interaction with email communication sites and social media platforms in order to gather more leads."
"The scalability of this solution depends on whether you have a team that can configure it for scale."
"From an improvement perspective, the ability to make modifications to the product needs to be more user-friendly."
"With regards to monitoring the transaction with alerts, it could be better."
"Sage CRM doesn't have a dashboard for dynamic reporting."
Oracle CRM is ranked 7th in CRM with 31 reviews while Sage CRM is ranked 19th in CRM with 7 reviews. Oracle CRM is rated 7.8, while Sage CRM is rated 7.8. The top reviewer of Oracle CRM writes "The solution is easy to deploy, scalable, and stable". On the other hand, the top reviewer of Sage CRM writes "Useful employee and client monitoring, reliable, and good online support database ". Oracle CRM is most compared with Siebel CRM, SAP CRM, Microsoft Dynamics CRM, Amdocs CRM and Salesforce Sales Cloud, whereas Sage CRM is most compared with Microsoft Dynamics CRM and Oracle CX Sales. See our Oracle CRM vs. Sage CRM report.
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We monitor all CRM reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
