Silverpool Office Suites, Jabavu Lane Hurlingham at Ingenuity Business Solutions Ltd
Consultant
Top 20
2024-08-14T13:22:57Z
Aug 14, 2024
The product could be improved by modernizing the charts and analytics. Additionally, the export features and interactivity of the charts need enhancement.
In the next upgrade, my company expects the tool to have the ability to apply travel expenses. In the next version of the product, I want the product to add the travel desk management module since it is an area that the tool currently lacks. From an improvement perspective, the ability to make modifications to the product needs to be more user-friendly.
Senior Manager Sales Operations at Smile Telecoms Nigeria- Lagos Core via London
Real User
2023-09-01T07:16:31Z
Sep 1, 2023
We used to face downtime, in which some of our other platforms had issues synchronizing with Sage. I don't know whether it's an API or design issue somewhere, but there are these interfacing issues where systems sometimes don't talk to each other. Other than that, I would like Sage to improve their UI.
CRM solutions are designed to manage and analyze customer interactions and data throughout the customer lifecycle, aiming to improve business relationships and retention.CRM systems provide businesses with a consolidated view of customer data, enabling informed decision-making and personalized customer experiences. A robust CRM solution can streamline communication, automate workflows, and increase productivity. By integrating sales, service, and marketing, businesses can significantly...
The product could be improved by modernizing the charts and analytics. Additionally, the export features and interactivity of the charts need enhancement.
In the next upgrade, my company expects the tool to have the ability to apply travel expenses. In the next version of the product, I want the product to add the travel desk management module since it is an area that the tool currently lacks. From an improvement perspective, the ability to make modifications to the product needs to be more user-friendly.
We used to face downtime, in which some of our other platforms had issues synchronizing with Sage. I don't know whether it's an API or design issue somewhere, but there are these interfacing issues where systems sometimes don't talk to each other. Other than that, I would like Sage to improve their UI.
Sage CRM doesn't have a dashboard for dynamic reporting.
Sage CRM would benefit from improving its interaction with email communication sites and social media platforms in order to gather more leads.
With regards to monitoring the transaction with alerts, it could be better.
Its user interface could be better. Their support could be more rapid.