Silverpool Office Suites, Jabavu Lane Hurlingham at Ingenuity Business Solutions Ltd
Consultant
Top 10
Aug 14, 2024
The product could be improved by modernizing the charts and analytics. Additionally, the export features and interactivity of the charts need enhancement.
In the next upgrade, my company expects the tool to have the ability to apply travel expenses. In the next version of the product, I want the product to add the travel desk management module since it is an area that the tool currently lacks. From an improvement perspective, the ability to make modifications to the product needs to be more user-friendly.
Senior Manager Sales Operations at Smile Telecoms Nigeria- Lagos Core via London
Real User
Sep 1, 2023
We used to face downtime, in which some of our other platforms had issues synchronizing with Sage. I don't know whether it's an API or design issue somewhere, but there are these interfacing issues where systems sometimes don't talk to each other. Other than that, I would like Sage to improve their UI.
CRM systems streamline customer interactions by centralizing contact information, tracking customer interactions, and facilitating data analysis to enhance customer service and profitability.Designed to help businesses manage customer relationships effectively, CRM solutions offer capabilities such as contact management, sales automation, customer support, and marketing automation. These solutions improve efficiency by integrating with other business applications, providing insights through...
The product could be improved by modernizing the charts and analytics. Additionally, the export features and interactivity of the charts need enhancement.
In the next upgrade, my company expects the tool to have the ability to apply travel expenses. In the next version of the product, I want the product to add the travel desk management module since it is an area that the tool currently lacks. From an improvement perspective, the ability to make modifications to the product needs to be more user-friendly.
We used to face downtime, in which some of our other platforms had issues synchronizing with Sage. I don't know whether it's an API or design issue somewhere, but there are these interfacing issues where systems sometimes don't talk to each other. Other than that, I would like Sage to improve their UI.
Sage CRM doesn't have a dashboard for dynamic reporting.
Sage CRM would benefit from improving its interaction with email communication sites and social media platforms in order to gather more leads.
With regards to monitoring the transaction with alerts, it could be better.
Its user interface could be better. Their support could be more rapid.