"It is very simple."
"Everything related to insights and dashboards is valuable. It is great for tracking all the effort and generating reports."
"It is difficult to highlight the most valuable features because the system as a whole works very well for our loyal program. It is a very good system and I believe that they are the oldest loyalty system on the market. The service is very good, with many customizable options, and has a strong database to help us build our rules and point systems for the loyal program."
"Oracle CRM is a versatile solution with many features and functionalities that makes it a suitable solution for many different business use cases."
"It is one of the most proficient CRM tools out there. It is comprehensive and scalable. It covers most of the CRM activities, business lines, and business requirements."
"CRM's performance is good, we've never faced any issues with it."
"The solution is smooth, easy to use, easy to customize and it has many features. Plus, there are regular updates."
"We are most comfortable with the user interface that Oracle CRM has, it is very good."
"The initial setup was straightforward."
"It provides good support for really large databases."
"The solution is stable."
"Our infrastructure is set up for an on-premises deployment of this solution and I am concerned that the online deployment that we are moving to will not perform as well as our current on-premises storage systems. It could cause some problems, such as latency delays."
"I'd like to see more feature enhancements."
"The data visualization should be better in Oracle CRM."
"A specialized team is required for managing Oracle, which is extra overhead for the customer."
"The performance could be better."
"The user interface and performance could be better."
"This solution is only available on-premises. It could be improved by offering a cloud/SaaS option which is more scalable."
"Their support could be faster. Like any other solution provider, in some cases, it takes time to get their response, and sometimes, they do not fix the issue in the first round. Therefore, we have to go through another round."
"The solution could improve by having a more user-friendly interface."
"The reporting features should be improved."
"This product hasn't kept up to date on features."
Oracle CRM is ranked 2nd in Marketing Automation with 13 reviews while Oracle Eloqua is ranked 5th in Marketing Automation with 3 reviews. Oracle CRM is rated 8.4, while Oracle Eloqua is rated 8.0. The top reviewer of Oracle CRM writes "Straightforward to set up with good modules and excellent support". On the other hand, the top reviewer of Oracle Eloqua writes "Stable and scalable, but should have a simpler initial setup, better reporting features and a more up-to-date interface". Oracle CRM is most compared with Siebel CRM, SAP CRM, Salesforce Sales Cloud, Microsoft Dynamics CRM and Salesforce Marketing Cloud, whereas Oracle Eloqua is most compared with Salesforce Marketing Cloud, Marketo, HubSpot Marketing Hub, Pardot and SAP Marketing Cloud. See our Oracle CRM vs. Oracle Eloqua report.
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