Oracle CRM vs Oracle Eloqua comparison

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Oracle Logo
322 views|248 comparisons
90% willing to recommend
Oracle Logo
3,712 views|1,889 comparisons
93% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between Oracle CRM and Oracle Eloqua based on real PeerSpot user reviews.

Find out in this report how the two Marketing Automation solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed Oracle CRM vs. Oracle Eloqua Report (Updated: March 2024).
767,847 professionals have used our research since 2012.
Featured Review
ManassehAfoh
Parag Shah
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The forecasting reporting section was the most useful.""It is one of the most proficient CRM tools out there. It is comprehensive and scalable. It covers most of the CRM activities, business lines, and business requirements.""Oracle CRM integrates seamlessly because it's an end-to-end solution.""It has a wide variety of use cases.""Everything related to insights and dashboards is valuable. It is great for tracking all the effort and generating reports.""Oracle CRM is a versatile solution with many features and functionalities that makes it a suitable solution for many different business use cases.""Oracle CRM is very, very stable, one of the most stable products I've used in my career, and doesn't require much maintenance.""The reporting features are valuable."

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"The solution is stable.""It is a user-friendly product.""The ease of maintenance is the most valuable feature.""It provides good support for really large databases.""Lead scoring has helped with the process of qualifying leads.""​Lead scoring is very useful for both measuring the effectiveness of campaigns as well as deciding which leads to send sales’ way.""The initial setup was straightforward.""The solution is good for B2B email marketing."

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Cons
"Though Oracle CRM's support has a good reaction time, it needs to be better.""The interface could be more user friendly. It is currently not intuitive, and it can be better. The onboarding process for the end users of this solution could be easier, and there should be a few more things for user knowledge and training. It takes a lot of technical knowledge to get used to it.""The data visualization should be better in Oracle CRM.""Oracle CRM should have more integration with different platforms.""The initial setup is complex, it could be improved to be more simplified.""I'd like to see more feature enhancements.""Our infrastructure is set up for an on-premises deployment of this solution and I am concerned that the online deployment that we are moving to will not perform as well as our current on-premises storage systems. It could cause some problems, such as latency delays.""The user interface and performance could be better."

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"The reporting features should be improved.""The cost of the solution has room for improvement.""The solution should consider adding functionality related to event listening, such as webhooks.""The solution could improve by having a more user-friendly interface.""This product hasn't kept up to date on features.""The product's initial setup process could be better.""​Reporting is very clunky and not user friendly.​""The solution does not have a good database architecture."

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Pricing and Cost Advice
  • "It is not cheap. It is more suitable for big companies."
  • "We were able to get a ten-year contract for a very good discount with our three platforms together with Oracle."
  • "We have annual licenses to use this solution that are quite expensive. For example, we have approximately four types of licenses and we have one annual contract for the number of licenses we use for Oracle CRM and the loyalty system."
  • "There are licenses needed to use this solution and they are managed by our product team."
  • "Every year, we have new users, and we get new licenses. It depends on various things such as the number of users and expansion of our business lines."
  • "The licensing is on a yearly basis."
  • "The cost of a license with support is slightly higher than a regular license."
  • "The costing for this solution is very high. It targets top tier companies. This solution can be split up into multiple modules to cater to the low tier customers."
  • More Oracle CRM Pricing and Cost Advice →

  • "Our licensing costs are yearly."
  • "The solution is expensive."
  • "The tool is pricey compared to products like Marketo."
  • "Oracle Eloqua's pricing is medium."
  • "Oracle Eloqua is quite an affordable solution."
  • More Oracle Eloqua Pricing and Cost Advice →

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    767,847 professionals have used our research since 2012.
    Questions from the Community
    Top Answer:The product’s pricing is very high. I rate the pricing an eight out of ten.
    Top Answer:Improvements are required around the microservices offered by the product. Improvements are needed in the new kind of microservices of the product. With Oracle CRM, the way you develop the integration… more »
    Top Answer:The solution should consider adding functionality related to event listening, such as webhooks. The solution should provide an omnichannel approach rather than just email and a message, neither of… more »
    Top Answer:We use the solution for digital marketing, especially for email marketing. We have B2B as well as B2C customers.
    Top Answer:The solution's engine framework is quite simple, giving you the agility you need in the business.
    Ranking
    5th
    Views
    322
    Comparisons
    248
    Reviews
    17
    Average Words per Review
    352
    Rating
    7.8
    3rd
    Views
    3,712
    Comparisons
    1,889
    Reviews
    4
    Average Words per Review
    284
    Rating
    8.5
    Comparisons
    Siebel CRM logo
    Compared 31% of the time.
    SAP CRM logo
    Compared 27% of the time.
    Microsoft Dynamics CRM logo
    Compared 14% of the time.
    Amdocs CRM logo
    Compared 13% of the time.
    Zoho CRM logo
    Compared 3% of the time.
    Also Known As
    Market2Lead
    Eloqua, Oracle Marketing Cloud
    Learn More
    Overview

    On demand CRM with contextual intelligence, adaptive business planning, and analytics. Supports cloud integration with Outlook and mobile devices, as well as sales and marketing applications. Multi-tenancy or single-tenancy options available.

    Eloqua is the Oracle marketing automation and revenue performance management solution used by sales and marketing teams all over the world. With Eloqua, organizations can easily execute marketing campaigns, build and manage their databases, convert leads to sales, and measure the impact of marketing activities on the organization.

    Sample Customers
    Turk Telekom, yoo Ltd , Mobilitec, Sanipex Group, ec4u expert consulting AG, Hover Automotive India Pvt. Ltd., Lawn Tennis Association, Geodis, Freedom Technology
    Thomson Reuters, The Dow Chemical Company, Avid, LifeSize, and Avalara.
    Top Industries
    REVIEWERS
    Comms Service Provider20%
    Government20%
    Manufacturing Company13%
    Financial Services Firm13%
    VISITORS READING REVIEWS
    Computer Software Company14%
    Financial Services Firm11%
    Government8%
    University8%
    REVIEWERS
    Manufacturing Company31%
    Computer Software Company23%
    Media Company15%
    Financial Services Firm15%
    VISITORS READING REVIEWS
    Educational Organization71%
    Computer Software Company6%
    Financial Services Firm4%
    Manufacturing Company3%
    Company Size
    REVIEWERS
    Small Business39%
    Midsize Enterprise6%
    Large Enterprise55%
    VISITORS READING REVIEWS
    Small Business22%
    Midsize Enterprise13%
    Large Enterprise65%
    REVIEWERS
    Small Business29%
    Midsize Enterprise24%
    Large Enterprise47%
    VISITORS READING REVIEWS
    Small Business6%
    Midsize Enterprise73%
    Large Enterprise21%
    Buyer's Guide
    Oracle CRM vs. Oracle Eloqua
    March 2024
    Find out what your peers are saying about Oracle CRM vs. Oracle Eloqua and other solutions. Updated: March 2024.
    767,847 professionals have used our research since 2012.

    Oracle CRM is ranked 5th in Marketing Automation with 31 reviews while Oracle Eloqua is ranked 3rd in Marketing Automation with 32 reviews. Oracle CRM is rated 7.8, while Oracle Eloqua is rated 8.8. The top reviewer of Oracle CRM writes "The solution is easy to deploy, scalable, and stable". On the other hand, the top reviewer of Oracle Eloqua writes "A well-known and flexible solution that provides a lot of features for B2B email marketing". Oracle CRM is most compared with Siebel CRM, SAP CRM, Microsoft Dynamics CRM, Amdocs CRM and Zoho CRM, whereas Oracle Eloqua is most compared with Salesforce Marketing Cloud, Marketo, Pardot, HubSpot Marketing Hub and Zift Solutions. See our Oracle CRM vs. Oracle Eloqua report.

    See our list of best Marketing Automation vendors.

    We monitor all Marketing Automation reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.