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Oracle CRM vs Oracle Eloqua comparison

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Featured Review
Buyer's Guide
Oracle CRM vs. Oracle Eloqua
July 2022
Find out what your peers are saying about Oracle CRM vs. Oracle Eloqua and other solutions. Updated: July 2022.
610,336 professionals have used our research since 2012.
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
"It is very simple.""Everything related to insights and dashboards is valuable. It is great for tracking all the effort and generating reports.""It is difficult to highlight the most valuable features because the system as a whole works very well for our loyal program. It is a very good system and I believe that they are the oldest loyalty system on the market. The service is very good, with many customizable options, and has a strong database to help us build our rules and point systems for the loyal program.""Oracle CRM is a versatile solution with many features and functionalities that makes it a suitable solution for many different business use cases.""It is one of the most proficient CRM tools out there. It is comprehensive and scalable. It covers most of the CRM activities, business lines, and business requirements.""CRM's performance is good, we've never faced any issues with it.""The solution is smooth, easy to use, easy to customize and it has many features. Plus, there are regular updates.""We are most comfortable with the user interface that Oracle CRM has, it is very good."

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"The initial setup was straightforward.""It provides good support for really large databases.""The solution is stable."

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"Our infrastructure is set up for an on-premises deployment of this solution and I am concerned that the online deployment that we are moving to will not perform as well as our current on-premises storage systems. It could cause some problems, such as latency delays.""I'd like to see more feature enhancements.""The data visualization should be better in Oracle CRM.""A specialized team is required for managing Oracle, which is extra overhead for the customer.""The performance could be better.""The user interface and performance could be better.""This solution is only available on-premises. It could be improved by offering a cloud/SaaS option which is more scalable.""Their support could be faster. Like any other solution provider, in some cases, it takes time to get their response, and sometimes, they do not fix the issue in the first round. Therefore, we have to go through another round."

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"The solution could improve by having a more user-friendly interface.""The reporting features should be improved.""This product hasn't kept up to date on features."

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Pricing and Cost Advice
  • "It is not cheap. It is more suitable for big companies."
  • "We were able to get a ten-year contract for a very good discount with our three platforms together with Oracle."
  • "We have annual licenses to use this solution that are quite expensive. For example, we have approximately four types of licenses and we have one annual contract for the number of licenses we use for Oracle CRM and the loyalty system."
  • "There are licenses needed to use this solution and they are managed by our product team."
  • "Every year, we have new users, and we get new licenses. It depends on various things such as the number of users and expansion of our business lines."
  • "The licensing is on a yearly basis."
  • "The cost of a license with support is slightly higher than a regular license."
  • "The costing for this solution is very high. It targets top tier companies. This solution can be split up into multiple modules to cater to the low tier customers."
  • More Oracle CRM Pricing and Cost Advice →

  • "Our licensing costs are yearly."
  • More Oracle Eloqua Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:We were able to get a ten-year contract for a very good discount with our three platforms together with Oracle. If you have many Oracle products, you can get a cheaper rate perhaps as we did. The cost… more »
    Top Answer:It's a good product but the are some performance issues. The performance can be improved. The initial setup is complex, it could be improved to be more simplified.
    Top Answer:Our licensing costs are yearly. I do not know if there are additional costs beyond the standard licensing fees. I am aware of the license we pay for and we pay for custom solutions, such as pop-up and… more »
    Top Answer:I am used to the interface, so I do not consider how outdated it is too be an issue, but I feel it could better. It seems a throwback to the nineteen-eighties. The initial setup was complex. The… more »
    Average Words per Review
    Average Words per Review
    Also Known As
    Eloqua, Oracle Marketing Cloud
    Learn More

    On demand CRM with contextual intelligence, adaptive business planning, and analytics. Supports cloud integration with Outlook and mobile devices, as well as sales and marketing applications. Multi-tenancy or single-tenancy options available.

    Eloqua is the Oracle marketing automation and revenue performance management solution used by sales and marketing teams all over the world. With Eloqua, organizations can easily execute marketing campaigns, build and manage their databases, convert leads to sales, and measure the impact of marketing activities on the organization.

    Learn more about Oracle CRM
    Learn more about Oracle Eloqua
    Sample Customers
    Turk Telekom, yoo Ltd , Mobilitec, Sanipex Group, ec4u expert consulting AG, Hover Automotive India Pvt. Ltd., Lawn Tennis Association, Geodis, Freedom Technology
    Thomson Reuters, The Dow Chemical Company, Avid, LifeSize, and Avalara.
    Top Industries
    Manufacturing Company29%
    Pharma/Biotech Company14%
    Transportation Company14%
    Comms Service Provider14%
    Computer Software Company31%
    Comms Service Provider21%
    Real Estate/Law Firm4%
    Computer Software Company33%
    Manufacturing Company22%
    Media Company22%
    Printing Company11%
    Computer Software Company40%
    Comms Service Provider19%
    Financial Services Firm6%
    Manufacturing Company5%
    Company Size
    Small Business44%
    Large Enterprise56%
    Small Business15%
    Midsize Enterprise17%
    Large Enterprise68%
    Small Business31%
    Midsize Enterprise28%
    Large Enterprise41%
    Small Business15%
    Midsize Enterprise14%
    Large Enterprise71%
    Buyer's Guide
    Oracle CRM vs. Oracle Eloqua
    July 2022
    Find out what your peers are saying about Oracle CRM vs. Oracle Eloqua and other solutions. Updated: July 2022.
    610,336 professionals have used our research since 2012.

    Oracle CRM is ranked 2nd in Marketing Automation with 13 reviews while Oracle Eloqua is ranked 5th in Marketing Automation with 3 reviews. Oracle CRM is rated 8.4, while Oracle Eloqua is rated 8.0. The top reviewer of Oracle CRM writes "Straightforward to set up with good modules and excellent support". On the other hand, the top reviewer of Oracle Eloqua writes "Stable and scalable, but should have a simpler initial setup, better reporting features and a more up-to-date interface". Oracle CRM is most compared with Siebel CRM, SAP CRM, Salesforce Sales Cloud, Microsoft Dynamics CRM and Salesforce Marketing Cloud, whereas Oracle Eloqua is most compared with Salesforce Marketing Cloud, Marketo, HubSpot Marketing Hub, Pardot and SAP Marketing Cloud. See our Oracle CRM vs. Oracle Eloqua report.

    See our list of best Marketing Automation vendors.

    We monitor all Marketing Automation reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.