We performed a comparison between OpenText SiteScope, OPS/MVS Automation Intelligence, and SCOM based on real PeerSpot user reviews.
Find out what your peers are saying about Datadog, Dynatrace, New Relic and others in Application Performance Monitoring (APM) and Observability."The URL monitoring is excellent."
"SiteScope has built-in flat file DB, hence it removes the dependency of an external DB for higher stability."
"Simplest tool for monitoring servers, web content, databases and other hardware. Its dashboard is really good."
"It's integrated with different monitoring tools, such as AppDynamics."
"It's easy to template standard monitoring configurations, and automate monitoring configuration."
"The most valuable feature of OpenText SiteScope is that it is easy to manage and user-friendly."
"There's no agent you need installed on the servers. In our environment, we have some servers out of our control so we cannot manage them. We use SiteScope to monitor the availability, the resources on the servers, etc. This allows us to do this job without installing agents so there's no need to take care of anything on the server."
"It's a very flexible product so you can run a script out of it, even straight out of the box."
"It is an easy product to use and it is stable."
"It alerts the operators when it is time to repair the communications and the IPLs."
"The service has been wonderful. I like the people that I have had to deal with. The process is very straightforward. I call or use the website."
"It's a very stable product. I very much like the SSM stuff in it. The rules engine, it's awesome."
"If something breaks and it goes down when it's not supposed to, automation brings it right back up."
"The performance of it is beyond exceptional. It is probably one of the best products that I have ever worked with. It is easy to use, comprehensive, and can perform almost any task you need it to."
"Stability is probably the best out-of-the-box. Put it in, set it up, and you leave it alone. It works wonderfully."
"It reduces the number of repetitive motions required by a human to respond to the system."
"It is a user-friendly product that requires almost no maintenance."
"They have great integration with the active directory."
"The most valuable features in SCOM are Azure monitoring and integration with Azure Monitor for monitoring Azure-hosted servers from SCOM on-premises."
"The most valuable features for us are the monitoring, the health explorer, and the console."
"Being able to make and customize management packs and send out notifications is very valuable."
"The solution primarily drives system information, and I believe it works fine."
"This solution saves us a lot of work because it reduces the effort that is required in order to start monitoring."
"It has good graphs of what is going on within the operating system."
"The graphs and dashboard in the solution are areas that need improvement."
"Sometimes in a huge environment, I think the documentation does not provide the required calculations so you can't know what the required set up should be. You need to test."
"Full application functionality available via the API. There are some functions you can perform managing monitors, that are only available through the UI."
"Direct integration with an SMS gateway for sending critical alerts to the support SME. This will help customer investing in third party middleware solutions for SMS."
"It may lack some features other products in the category have like more detailed transaction tracking."
"You can use OpenText SiteScope for small or middle environments. But if you want to monitor a large environment, it is not scalable. If you can monitor a large environment with OpenText SiteScope, it can be a valuable product."
"It could be more reliable using a database repository instead of a log repository."
"More out of the box Cloud integration and capabilities."
"The reason sometimes it is not stable, we do not have the expertise to write the script."
"It’s a complex product. The initial installation is easy, but implementing various functions is a constant process."
"The GUI interface could be improved, but that is coming. They are working on that."
"Performing a stop/restart of OPS/MVS could be a little smoother. Without special coding, some undesired tasks will be started and some necessary tasks will be stopped if we have to bounce OPS/MVS during the day."
"It definitely needs more web-based interface, to be more mobile-open. More APIs, more open source to it."
"The interfaces to USS, CA UIM could be better. CA Common Services interfaces - namely Zdata Mover, Zmessage Service, Zdatacolletcor - are poorly documented."
"Because of its age, it's a little bit difficult to modernize some of the integrations and some of the functions."
"Scalability is zero. It cannot be scaled because of its age."
"It could use some system enhancements, such as better dashboards."
"There are some negative points about this product. Sometimes, the capabilities of the software don't appear, and you can't directly see the results. You have to wait for a long period to refresh the policy to push it to the software or other patches."
"There could be more integration of SIM in the solution."
"The dashboard features are not user-friendly for our management team, only for the technical department."
"Of course, price is always an issue with Microsoft and could be improved."
"They can focus more on cloud monitoring instead of on-premise monitoring. We should be able to monitor cloud-related applications. They can include this feature in the next release. If it is in the cloud, we can have scalability by using Kubernetes. The container is containerized, packaged, and managed using Kubernetes. This feature is not there in SCOM. Going forward, if they can focus on that, it will be great."
"I would like to see more standard libraries for the market solutions, out of the box, that you don't need to do a lot of work on."
"I would like more customized reports. People should have some customization option on the dashboards for whenever they put multiple lists into it. Beyond customizing the content, there should be the ability to customize the colors so that they can engage some priority and mark challenges separately."
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