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OPS/MVS Automation Intelligence vs OpenText SiteScope vs SCOM comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Mindshare comparison

Application Performance Monitoring (APM) and Observability Market Share Distribution
ProductMarket Share (%)
OpenText SiteScope0.7%
Dynatrace6.3%
Datadog5.3%
Other87.7%
Application Performance Monitoring (APM) and Observability
Event Monitoring Market Share Distribution
ProductMarket Share (%)
OPS/MVS Automation Intelligence4.0%
ServiceNow IT Operations Management11.7%
OpsRamp9.6%
Other74.7%
Event Monitoring
Event Monitoring Market Share Distribution
ProductMarket Share (%)
SCOM9.0%
ServiceNow IT Operations Management11.7%
OpsRamp9.6%
Other69.7%
Event Monitoring
 

Featured Reviews

Gyanesh Rahatekar - PeerSpot reviewer
Back office at Reliance Industries Ltd
Achieve seamless incident response with valuable monitoring capabilities and reliable alerts
There are multiple features related to OpenText SiteScope monitoring that I have found to be very useful, such as SSL monitoring. If SSL is present as a file in a server, then OpenText SiteScope is a very effective tool to monitor when that certificate expires. It provides comprehensive information related to SSL certificates and log monitoring. If any kind of required keyword monitoring is present in the log file, OpenText SiteScope has excellent functionality for monitoring. It is very easy to configure and obtain the correct information related to end-user requirements. The agentless monitoring feature of OpenText SiteScope is particularly impressive and easy to configure and gather information from. According to the operations team perspective, there is no impact related to resource management from the agentless monitoring. It demonstrates very low resource consumption related to its functionality.
SR
System Programmer at Krungsri
Automation has improved alerts and file handling but script-based setup still needs simplification
OPS_MVS Automation Intelligence is the automation tool I use. I think OPS_MVS Automation Intelligence is good for creating complex rules because it's coding, but it takes time to learn how to use it. OPS_MVS Automation Intelligence works well if you know the syntax very well and you have experience in creating scripts or REXX syntax; it would be very good and is a good tool, but it takes time to learn, so that is for experienced staff to work with. I would rate the product a six from one to ten. I cannot think of any additional features in the next release of OPS_MVS Automation Intelligence.
AK
Assistant Manager at SMS group GmbH
Have integrated effective monitoring and seamless alerting with improved visualization capabilities
The most valuable feature of SCOM is its monitoring capability, and we have integrated SCOM with Grafana, which is a dashboarding tool. We have implemented and integrated this to create dashboarding of the SCOM monitoring system for the database, SQL, and the Linux servers we have configured in SCOM. We have created separate dashboarding for it, and the monitoring and creating rules and monitors in the management servers and management packs that SCOM provides are very useful for us. The alerting mechanism of SCOM has benefited our operations because we have modified the thresholds as per our internal requirements. We have configured threshold modifications for the CPU, memory, and especially for disk space. For routine disk space usage on the system, we have provided a separate threshold configuration.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It's a very flexible product so you can run a script out of it, even straight out of the box."
"The system is really powerful; instead of executing jobs multiple times, I can configure it once, schedule, and apply it on multiple servers in sequence."
"The biggest benefit I see from OpenText SiteScope is that it is a very professional tool, and it helps me greatly."
"The URL monitoring is excellent."
"Our experiences with Micro Focus SiteScope have been mostly positive as we can easily work with multiple monitors and different types of monitors pretty quickly. There are a lot of out-of-the-box solutions for us through Micro Focus SiteScope, so we don't have to do that much custom coding for the vast majority of requests that we get for monitoring. There are some limitations that we've run into and some problems every once in a while, but they've been relatively minor."
"VM monitoring is pretty good showing good visualizations of how VMs are operating within the context of all the VMs running on the same hypervisor."
"Infrastructure monitoring is the most valuable feature."
"It can monitor over a 100 technologies with built-in solution templates."
"I can and interrupt what's going on, bring a job down if I need to, and bring it back up."
"It allows us to respond faster to issues. If there are issues that come out, we're able to capture a message and alert somebody about it."
"If something breaks and it goes down when it's not supposed to, automation brings it right back up."
"​The service has been wonderful. I like the people that I have had to deal with. The process is very straightforward. I call or use the website."
"​It is an easy product to use and it is stable."
"​The follow-up surprised me. Making sure that I am happy with what I have gone to them on. They will call after I have made changes and verify that I am happy with the changes that I did have to make. If it did not fix the complete problem, they go back over it until I am satisfied.​"
"It's very flexible. You can customize what you need to, which is good. For example, you can do your own coding inside the tool, make your own scripting tooling."
"Valuable features include: SSM, which provides for orderly startup and shutdown; OPSLOG, which enables filtering by message-id, and/or jobname(s); Rules, as OPS/REXX interface streamlines deployment, interfaces easily with JES2 and z/OS."
"The stability has been great."
"The tool helps to monitor Windows servers. It offers alerts from a central location."
"Being able to make and customize management packs and send out notifications is very valuable."
"SCOM provides alerting capabilities and threshold settings, which are helpful for monitoring."
"I enjoy its integration with the Microsoft Active Directory functions, which means users, computers, or other group policies can connect with Windows Active Directory."
"The ease of deployment, especially on Windows platforms, is valuable."
"SCOM integrates several systems and offers correlation features, like setting up everything around Active Directory or DNS."
"We have found the scalability capabilities to be okay."
 

Cons

"We'd like a uniform interface for monitoring our system, since that's the purpose of SiteScope."
"The tool needs to support new technologies like Kubernetes. It also needs to improve scalability."
"They need to offer better technical support, which, right now, is not helpful or responsive."
"They should provide more templates for new vendor devices."
"Sometimes in a huge environment, I think the documentation does not provide the required calculations so you can't know what the required set up should be. You need to test."
"The graphs and dashboard in the solution are areas that need improvement."
"The interface of OpenText SiteScope needs improvement. It has a Java-based interface, which is slow and could be simplified for better usability."
"They have not kept up with browser security requirements or advances in GUIs, they switched to a corruptible database architecture instead of text config files."
"It definitely needs more web-based interface, to be more mobile-open. More APIs, more open source to it."
"The GUI interface could be improved, but that is coming. They are working on that."
"The further expansion of the mainframe teamcenter interface. Also, the web services support is something that I am looking into."
"Performing a stop/restart of OPS/MVS could be a little smoother. Without special coding, some undesired tasks will be started and some necessary tasks will be stopped if we have to bounce OPS/MVS during the day."
"​It’s a complex product. The initial installation is easy, but implementing various functions is a constant process.​"
"Some of the command sequences are too long."
"Because of its age, it's a little bit difficult to modernize some of the integrations and some of the functions."
"The interfaces to USS, CA UIM could be better. CA Common Services interfaces - namely Zdata Mover, Zmessage Service, Zdatacolletcor - are poorly documented."
"It would be a much better product if Microsoft provided management packs with the product."
"The solution can be improved by expanding to cloud usage."
"The dashboard features are not user-friendly for our management team, only for the technical department."
"It'll help if they can provide real-time or closer to real-time monitoring."
"The console feature is very poor, and it would be very good for us if this were improved."
"The initial setup should be easier to complete."
"SCOM's feature that notifies us when a server is down is not present in recent updates, which has weakened the product."
"The solution’s initial setup is difficult."
 

Pricing and Cost Advice

"When Micro Focus Voltage SiteScope has introduced approximately eight years ago and there was not very much competition making the price high. However, when comparing the price of Micro Focus Voltage SiteScope now to other tools, they should reduce the price. It is similar to a legacy tool at this point."
"The product's pricing should be lower since there are many open-source products that can do the same job with better user interfaces. The tool's pricing is yearly and you need to pay for support."
"Depending on your requirements, there are two licensing models available. A simple point model, or an endpoint model."
"SiteScope licensing can be node based-or monitor-based. I would recommend for node-based licensing."
"The pricing or licensing cost for Micro Focus SiteScope is often bundled with other things, so the cost for each individual would be difficult to calculate. Pricing could be $2,000,000 a year. My company pays for technical support because it's part of the contract with Micro Focus SiteScope. You buy the licenses, but you're also paying for the support. With Nagios, it's much more bare-bones as far as paying for licenses and the software itself, and my company didn't have to use as much Nagios support yet in one or two years because there weren't too many problems using Nagios, and it's much more cost-effective, so that's one of the reasons why my company is migrating to Nagios from Micro Focus SiteScope."
"Licensing is a little steep."
"I rate the solution's pricing a six out of ten on a scale where one is cheap and ten is expensive."
"It is expensive. I don't like its licensing. I don't like anything where you have to license it by individual licenses. I'm not a fan of that, but that's just me."
Information not available
"If you have a Microsoft Enterprise Agreement, then this is part of the agreement."
"SCOM is very cheap because it's included in the license for the System Center suite, which is around $8,400 per CAL."
"Two customers bought the enterprise agreement with Microsoft and paid for Software Assurance. But few customers don't buy it for Software Assurance. They just buy it and deploy it, and they think that we will be using it for the next five years."
"It is more expensive than the competition."
"There is a license needed to use this solution and it is paid annually."
"We have an EA with Microsoft, and it comes as part of the EA."
"I don't know the exact cost because it's managed by our sales team, but Microsoft is on the higher side."
"The pricing and licensing are fair."
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Top Industries

By visitors reading reviews
Manufacturing Company
18%
Financial Services Firm
14%
Computer Software Company
8%
University
8%
Logistics Company
17%
Educational Organization
10%
Financial Services Firm
9%
Marketing Services Firm
7%
Financial Services Firm
12%
Government
10%
Computer Software Company
9%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise4
Large Enterprise21
By reviewers
Company SizeCount
Small Business1
Large Enterprise25
By reviewers
Company SizeCount
Small Business16
Midsize Enterprise22
Large Enterprise54
 

Questions from the Community

What is your experience regarding pricing and costs for Micro Focus Voltage SiteScope?
The licensing scheme for Micro Focus tools is reasonable, and more affordable. It's seen as medium or de-receivable.
What needs improvement with Micro Focus Voltage SiteScope?
Regarding areas for improvement, there may be minor issues, but I have not faced any significant issues with OpenText...
What is your primary use case for Micro Focus Voltage SiteScope?
OpenText SiteScope has a lot of use cases including monitoring websites, monitoring URLs, monitoring infrastructure r...
What needs improvement with OPS/MVS Automation Intelligence?
My impressions on OPS_MVS Automation Intelligence is that it's quite difficult to use, as it relies mainly on the cod...
What is your primary use case for OPS/MVS Automation Intelligence?
We use the auto-purge transaction for some transactions that run very long, and we also use automation to open and cl...
What advice do you have for others considering OPS/MVS Automation Intelligence?
OPS_MVS Automation Intelligence is the automation tool I use. I think OPS_MVS Automation Intelligence is good for cre...
What do you like most about SCOM?
The tool helps to monitor Windows servers. It offers alerts from a central location.
What is your experience regarding pricing and costs for SCOM?
I am not aware of the exact pricing as it is managed by my supervisor. As an academic institution, we receive substan...
What needs improvement with SCOM?
We believe that the dashboarding in SCOM needs to be improved or enhanced because it is not too expressive in reporti...
 

Also Known As

Micro Focus SiteScope, HPE SiteScope, SiteScope
CA OPS MVS Event Management and Automation, CA OPS/MVS Event Management and Automation, Unicenter CA-OPS/MVS Event Management and Automation
System Center Operations Manager, SCOM 2012
 

Overview

 

Sample Customers

Vodafone Ireland, Kuveyt Turk Participation Bank
Tieto
Dialog Telekom
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