We performed a comparison between Dynatrace and SCOM based on real PeerSpot user reviews.
Find out what your peers are saying about Datadog, Dynatrace, New Relic and others in Application Performance Monitoring (APM) and Observability."The Recorder for setting up a synthetic monitor is a really great tool for non-technical staff to be able to set up a monitor."
"Support was very quick to help us identify a problem and fix it immediately"
"You can see every step a transaction goes through, which servers it hits, and what technology it uses."
"The most valuable feature is the monitoring of application performance."
"Helps us to see the troubleshooting points or what is hiccuping. This is where we go. We reboot, fix it, or do whatever it takes for it to be taken care of."
"We use Dynatrace to help us understand how applications perform in different platforms."
"Great for monitoring critical internal and public-facing applications."
"One of the features that sets this product apart from its competitors is that it generates a solution."
"I like the historical reporting of observer metrics."
"The stability has been great."
"It's easy to use."
"This solution satisfies all of the requirements that we need for our Windows-based systems, so if you are using the Windows platform then this is an easy solution."
"The most valuable feature is the extensibility, as there are really no limits as to what you can do with it."
"The solution primarily drives system information, and I believe it works fine."
"The solution has improved our overrides and the ability to start services if they're stopped."
"The most valuable feature of SCOM is real-time alerts."
"It needs education and training to ensure you get the full value of your purchase. Maybe add in a certification for Dynatrace."
"There are lots of features to share information, but we need to learn to leverage that, both on the web browser and on the mobile app."
"Setting up the thresholds and alerting, it is complicated to understand their use cases."
"They need better infrastructure monitoring. New Relic is beating them for infrastructure monitoring."
"It needs a better way to figure out how to dig deeper into the details, e.g., sometimes we have to wade through multiple logs, etc."
"The one thing people really liked that we can do in AppMon is executive dashboards and, until recently, you couldn't even create the business transactions you need for the data at the back-end of those dashboards. But if I had to ask for one thing it would be: In the new platform, give me the ability to do dashboarding in the way it's done in AppMon, and I think that would bridge a lot of the missing pieces. If I could do the same type of executive dashboards on the walls, they would be happy."
"The product could be faster and lighter, especially the rich client which uses many resources."
"AppMon is lacking the AI that can be found in Dynatrace Managed."
"I would like to better be able to monitor Oracle processes."
"On-prem network monitoring is something that could be improved drastically."
"I would like to see more standard libraries for the market solutions, out of the box, that you don't need to do a lot of work on."
"It could use some system enhancements, such as better dashboards."
"Application monitoring must be improved."
"Non Windows monitoring is fairly weak. Network device monitoring is not reliable."
"There are some negative points about this product. Sometimes, the capabilities of the software don't appear, and you can't directly see the results. You have to wait for a long period to refresh the policy to push it to the software or other patches."
"They can focus more on cloud monitoring instead of on-premise monitoring. We should be able to monitor cloud-related applications. They can include this feature in the next release. If it is in the cloud, we can have scalability by using Kubernetes. The container is containerized, packaged, and managed using Kubernetes. This feature is not there in SCOM. Going forward, if they can focus on that, it will be great."
Dynatrace is ranked 2nd in Application Performance Monitoring (APM) and Observability with 340 reviews while SCOM is ranked 3rd in Event Monitoring with 77 reviews. Dynatrace is rated 8.8, while SCOM is rated 7.8. The top reviewer of Dynatrace writes "AI identifies all the components of a response-time issue or failure, hugely benefiting our triage efforts". On the other hand, the top reviewer of SCOM writes "Has a good reporting engine, but its monitoring of the cloud-based environment could be improved". Dynatrace is most compared with Datadog, New Relic, AppDynamics, Splunk Enterprise Security and SolarWinds Server and Application Monitor, whereas SCOM is most compared with Zabbix, Datadog, AppDynamics, Nagios XI and ManageEngine OpManager.
We monitor all Application Performance Monitoring (APM) and Observability reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
