Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

Dynatrace
Average Rating
8.8
Number of Reviews
342
Ranking in other categories
Application Performance Monitoring (APM) and Observability (2nd), Log Management (4th), Mobile APM (1st), Container Monitoring (1st), AIOps (2nd)
SCOM
Average Rating
7.8
Number of Reviews
79
Ranking in other categories
Event Monitoring (3rd), Network Monitoring Software (11th)
 

Mindshare comparison

As of July 2024, in the Application Performance Monitoring (APM) and Observability category, the mindshare of Dynatrace is 12.5%, down from 16.6% compared to the previous year. The mindshare of SCOM is 1.5%, up from 1.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability
Unique Categories:
Log Management
4.7%
Mobile APM
42.0%
Event Monitoring
6.5%
Network Monitoring Software
2.0%
 

Featured Reviews

PrashanthShetty - PeerSpot reviewer
Nov 29, 2022
Great functionality and monitoring capabilities
We use Dynatrace for a number of internal applications that we track in addition to API calls associated with the API engine. We have a partnership with Dynatrace and I'm a project manager We monitor critical internal applications including some public-facing applications. Internal transactions…
Hussein Taha - PeerSpot reviewer
Dec 13, 2022
We can monitor all the VMs in our environment and access full insight reports for all the VMs, but the solution is not stable
There is no room for update or enhancement in SCOM because Microsoft has retired it as an on-prem solution and moved it to the cloud. The current version will be the last on-prem given Microsoft's push to move all their solutions to the cloud. The GI is difficult to work with and the reporting servers are also difficult. Another dimension that makes SCOM difficult is the number of components. The reporting server, the database, and the two components of the database (operational and warehouse) are all difficult to work with. This is why SCOM is a difficult solution to implement, configure, and troubleshoot.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It is very stable. The improvements that they keep making just make the tool more useful.​"
"We are able to prevent the major downtimes by proactive monitoring alerts."
"The PurePath feature enables you to see the path from click to database query."
"Knowing what services are impacted by infrastructure host issues is critical to the service we offer."
"Dynatrace shows the customer path, common errors on desktop and mobile, and allows us to achieve faster page loads."
"The most valuable things that we have seen are the user experience and capturing what the users are doing inside the browser."
"We are using Dynatrace for prediction and staging for every step of our development cycle."
"I get valuable information like, for example, if a site is down. That's the key. I'm instantly getting a message, or even on the app, I can see if something overnight went down a few times, or it's not performing at 100%."
"The product has helped our organization with in-depth monitoring."
"This solution saves us a lot of work because it reduces the effort that is required in order to start monitoring."
"SCOM has helped us to monitor all the VMs in our environment, especially the Windows servers."
"The most valuable features for us are the monitoring, the health explorer, and the console."
"It can send messages to our ticketing system."
"This solution allows us to standardize all of the reports for monitoring the network, so it helps a lot for auditing purposes."
"The solution is used for monitoring the hardware inventory. For instance, it helps with the whole operational monitoring view for the company's infrastructure."
"The most valuable feature is the extensibility, as there are really no limits as to what you can do with it."
 

Cons

"The usability is worse than it used to be."
"The solution could improve on integration, cloud services, and making the configuration less difficult."
"More visibility into Python processes."
"We are happy with the server monitoring, but we feel like the application monitoring should be improved."
"I would like to have the ability to share live data with selected third parties so that they can see how their product is performing for our company."
"Dynatrace needs to improve its configuration."
"The only challenge is that it's an extensive tool that requires a significant amount of time to learn."
"I haven't had a chance to go through all of it, but I would like to see the ability, from an administrative standpoint, for it to collect statistics. I want to be able to see the servers that the agents are installed on. I want it to be able to start doing collections for me by platform: How many Linux servers do I have? How many Windows servers do I have? Statistically give me the information of how things are performing, but I want that in a dashboard, where I can look at a dashboard and I can look at a section. So the ability for me to drill down will make it easier for me."
"There are some negative points about this product. Sometimes, the capabilities of the software don't appear, and you can't directly see the results. You have to wait for a long period to refresh the policy to push it to the software or other patches."
"I would like to see more standard libraries for the market solutions, out of the box, that you don't need to do a lot of work on."
"The price could be improved."
"It lacks certain details that other products do better, like granular access and better application monitoring."
"All of the areas of reporting are very bad and need to be improved."
"Regarding certain issues in the solution, it can be difficult to generate reports if we have a program that is not user-friendly for reporting. While this is not necessarily negative, we may need to use another solution."
"There could be more integration of SIM in the solution."
"SCOM needs to improve its usability."
 

Pricing and Cost Advice

"As compared to New Relic and other providers, it is more expensive, which is its biggest disadvantage. Its biggest advantage is its capability. It is more feature-rich."
"There was also some complexity in the adoption rate of it because of how costly the licensing is."
"The pricing is not bad, but it could be better."
"The solution is not cheap."
"Licensing is a bit complicated for Dynatrace, and pricing is dependent on how much your organization invests."
"The licensing model is confusing in solutioning clients for the number of hosts needed to deploy."
"There is time savings. People's times have been cut in half using this solution because we were previously doing a lot of that manual work. Now, it's a lot more automated, and the data is just there."
"Licensing is very interesting, as you pay only for what is being monitored. A lot of things are given away for no additional cost. If you have a great IT consolidation, it will be pretty cheap. If you have a lot of servers, it will be heavier."
"We have to pay for a license and the price is fine for us."
"We have an EA with Microsoft, and it comes as part of the EA."
"The pricing is good, and it's part of their system center suite."
"It is more expensive than the competition."
"There is a license needed to use this solution and it is paid annually."
"We have an enterprise agreement that includes this product as part of it."
"It is the cheapest product available in the market."
"The platform is cost-effective due to our existing Microsoft support."
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Top Industries

By visitors reading reviews
Educational Organization
30%
Financial Services Firm
18%
Computer Software Company
8%
Manufacturing Company
6%
Financial Services Firm
15%
Computer Software Company
12%
Government
11%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Any advice about APM solutions?
The key is to have a holistic view over the complete infrastructure, the ones you have listed are great for APM if you need to monitor applications end to end. I have tested them all and have not f...
What cloud monitoring software did you choose and why?
While the environment does matter in the selection of an APM tool, I prefer to use Dynatrace to manage the entire stack. Both production and Dev/Test. I find it to be quite superior to anything els...
Any advice about APM solutions?
There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...
What do you like most about SCOM?
The tool helps to monitor Windows servers. It offers alerts from a central location.
What is your experience regarding pricing and costs for SCOM?
The platform is cost-effective due to our existing Microsoft support.
What needs improvement with SCOM?
They could provide better dashboards, detailed logs, and reports crucial for monitoring services in real-time.
 

Comparisons

 

Also Known As

No data available
System Center Operations Manager, SCOM 2012
 

Overview

 

Sample Customers

Audi, Best Buy, LinkedIn, CISCO, Intuit, KRONOS, Scottrade, Wells Fargo, ULTA Beauty, Lenovo, Swarovsk, Nike, Whirlpool, American Express
Dialog Telekom
Find out what your peers are saying about Datadog, Dynatrace, New Relic and others in Application Performance Monitoring (APM) and Observability. Updated: June 2024.
793,295 professionals have used our research since 2012.