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SCOM pros and cons

Vendor: Microsoft
3.9 out of 5
4,581 followers
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Pros & Cons summary

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Prominent pros & cons

PROS

SCOM offers in-depth monitoring and integration with Microsoft Active Directory, making it suitable for Windows-based systems.
SCOM provides real-time alerts and notifications, allowing quick decisions to keep services running efficiently.
SCOM’s auto-remediation and extensibility features support automation and offer limitless customization options.
SCOM integrates with business intelligence and Azure Monitor, enhancing its monitoring capabilities for Azure-hosted servers.
SCOM simplifies setup with straightforward deployment and offers strong scalability features.

CONS

SCOM has weak non-Windows monitoring and lacks reliability in network device monitoring.
On-prem network monitoring and monitoring of Oracle processes, Unix-based systems, and cloud applications are areas for improvement.
Customization of reports and dashboards in SCOM is limited, with challenges in integration with third-party tools.
SCOM's initial setup and configuration are difficult, with significant learning curves and usability issues highlighted by users.
SCOM requires enhancements in application monitoring, stability, performance, real-time monitoring, and better integration with cloud and other operating systems.
 

SCOM Pros review quotes

it_user937584 - PeerSpot reviewer
Jul 16, 2019
This is a product that does more generally than any of the competing solutions.
it_user1383036 - PeerSpot reviewer
Aug 26, 2020
It is a user-friendly product that requires almost no maintenance.
it_user1295745 - PeerSpot reviewer
Jul 5, 2020
Availability monitoring is the feature I have found most valuable, as well as the capacity and ability to send notifications.
Learn what your peers think about SCOM. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
859,579 professionals have used our research since 2012.
GaneshRp - PeerSpot reviewer
Aug 21, 2024
The inbuilt management pack that Microsoft provides is really helpful. I know it's a mature product, and they keep upgrading the management pack.
Hussein Taha - PeerSpot reviewer
Dec 13, 2022
SCOM has helped us to monitor all the VMs in our environment, especially the Windows servers.
AK
Jun 24, 2025
The most valuable feature of SCOM is its monitoring capability, and we have integrated SCOM with Grafana, which is a dashboarding tool.
UM
Apr 27, 2023
The solution is used for monitoring the hardware inventory. For instance, it helps with the whole operational monitoring view for the company's infrastructure.
BW
Nov 7, 2021
I like some of their newer features, such as maintenance schedules, because SCOM records SLA and SLO time.
AB
Jun 20, 2019
This solution saves us a lot of work because it reduces the effort that is required in order to start monitoring.
Enginsys677 - PeerSpot reviewer
Jun 11, 2019
It takes a lot of the headache out of managing your data centers and software in other places.
 

SCOM Cons review quotes

it_user937584 - PeerSpot reviewer
Jul 16, 2019
It lacks certain details that other products do better, like granular access and better application monitoring.
it_user1383036 - PeerSpot reviewer
Aug 26, 2020
It would be a much better product if Microsoft provided management packs with the product.
it_user1295745 - PeerSpot reviewer
Jul 5, 2020
In terms of features that could be improved, I would say the agent integration into the operating system. We are having difficulties integrating Linux into some of the networking devices.
Learn what your peers think about SCOM. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
859,579 professionals have used our research since 2012.
GaneshRp - PeerSpot reviewer
Aug 21, 2024
In future releases, I would like to see APM solutions and dashboards like Grafana.
Hussein Taha - PeerSpot reviewer
Dec 13, 2022
The GI is difficult to work with and the reporting servers are also difficult.
AK
Jun 24, 2025
We believe that the dashboarding in SCOM needs to be improved or enhanced because it is not too expressive in reporting.
UM
Apr 27, 2023
Stability and some performance issues exist and they need improvement.
BW
Nov 7, 2021
I would like to see them improve their network monitoring.
AB
Jun 20, 2019
All of the areas of reporting are very bad and need to be improved.
Enginsys677 - PeerSpot reviewer
Jun 11, 2019
On-prem network monitoring is something that could be improved drastically.