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BMC TrueSight vs OPS/MVS Automation Intelligence comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jun 3, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BMC TrueSight
Ranking in Event Monitoring
7th
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
51
Ranking in other categories
Application Performance Monitoring (APM) and Observability (30th), IT Infrastructure Monitoring (25th), Cloud Monitoring Software (26th), AIOps (15th)
OPS/MVS Automation Intellig...
Ranking in Event Monitoring
10th
Average Rating
9.2
Reviews Sentiment
5.3
Number of Reviews
28
Ranking in other categories
Mainframe Management (4th)
 

Mindshare comparison

As of August 2026, in the Event Monitoring category, the mindshare of BMC TrueSight is 8.2%, down from 8.4% compared to the previous year. The mindshare of OPS/MVS Automation Intelligence is 4.1%, up from 3.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Event Monitoring Mindshare Distribution
ProductMindshare (%)
BMC TrueSight8.2%
OPS/MVS Automation Intelligence4.1%
Other87.7%
Event Monitoring
 

Featured Reviews

NikhilKalwint - PeerSpot reviewer
Technical Specialist at ServiceIO
Has improved monitoring efficiency and supports fast issue resolution through responsive support and reliable automation
I work with BMC TrueSight and have been using it for eight-plus years BMC TrueSight brought a positive impact and benefits to our organization. The customization part is one of the advantages of the product, along with the monitoring capabilities. Automated root cause analysis and predictive…
SR
System Programmer at Krungsri
Automation has improved alerts and file handling but script-based setup still needs simplification
OPS_MVS Automation Intelligence is the automation tool I use. I think OPS_MVS Automation Intelligence is good for creating complex rules because it's coding, but it takes time to learn how to use it. OPS_MVS Automation Intelligence works well if you know the syntax very well and you have experience in creating scripts or REXX syntax; it would be very good and is a good tool, but it takes time to learn, so that is for experienced staff to work with. I would rate the product a six from one to ten. I cannot think of any additional features in the next release of OPS_MVS Automation Intelligence.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable features of the solution are alert management, alert generation, and event management."
"It is breadth. It covers so many different technologies which can roll up into a single console."
"The ability of this platform to monitor the very diverse assets that we maintain around the world is its most valuable feature... We support a vast array of manufacturers' equipment, like HP, IBM, Cisco, Dell, EMC, Hitachi... We can do it all with [this] one [solution]."
"The solution has a very good business event manager tool."
"Automated root cause analysis and predictive capabilities are powerful features that assist in resource utilization and capacity planning."
"BMC products are very good."
"This is the best product so far I have ever experienced."
"The most beneficial part of the product in terms of IT monitoring revolves around the areas involving automation, and it also serves as an end-to-end event management and incident management tool."
"For the mainframe it's a really good automation tool, it's been really solid for what we needed it for, and it's been flexible and scalable across the enterprise."
"OPSMVS has made it possible to run our IT systems with fewer staff, due to the level of automation that we are able to use."
"We have eliminated human error in the startup of one of our most critical applications, thereby reducing the risk of unwanted downtime."
"The benefit is that the ROI, since it's 35 years old, is coming back over and over and over."
"I do not have to keep recordings. It is there and is proactive. It helps the operators, human editors, and me."
"It's a very stable product. I very much like the SSM stuff in it. The rules engine, it's awesome."
"When selecting a vendor, the most important thing is the ability to meet our needs, and CA does a very good job of that."
"It's definitely a very stable product."
 

Cons

"I would really like to see out-of-the-box support for monitoring uninterruptible power supplies."
"The solution should improve predicting events and flaws in service. It also needs to improve integration with other systems."
"It's a far more complex technology than I perceived at the beginning to deploy."
"The one piece that I would love to see is a general-purpose, configurable agent which would be a framework that you can deploy on anything, whether it be Java or anything else. It would allow you to easily deploy it on a platform that they support."
"The solution is a little obsolete."
"The product must provide application or service monitoring features."
"I would like them to improve the deep-dive details, tracing, and data agents in this product. We have EUEM, an end-user experience monitoring appliance. This one's quicker than the current one, and reporting side and filtration side are very bad. There are many details we look at and explain what we receive information in the current one, but we cannot have historical data like we do with EUEM. We cannot have a powerful point to look for specific traffic from a specific application and a specific browser. We don't have it in the new one. The current BMC also needs to add the thing that control versions."
"I would like to see a little more out-of-the-box event correlation and expanded AIOps type capabilities. Where you can train your artificial intelligence operations to be able to memorize an issue once you encounter one scenario, so if you encounter that same problem, you can get to the root cause very quickly."
"We're missing the boat. We don't have a graphical display and we need something beyond just pretty PC pictures for the other departments."
"One thing that comes to mind is the MQ interface. The last time we tried to use it, it seemed a little clunky."
"Because of its age, it's a little bit difficult to modernize some of the integrations and some of the functions."
"The mainframe TSO side still displays green screens."
"Some of the command sequences are too long."
"One of the things we've been wanting to do is to be able to automate off of different highlighted messages without actually knowing what the message is."
"Scalability is zero. It cannot be scaled because of its age."
"The GUI interface could be improved, but that is coming. They are working on that."
 

Pricing and Cost Advice

"BMC TrueSight Operations Management is not on the cheaper side, but its pricing is on a case by case basis. Its licensing model is simple and based on the number of devices."
"We did a five-year, multimillion dollar deal."
"The only possible additional cost that I can mention, that you might not be aware of, is that it uses Oracle partitioning, if you use Oracle. There are Oracle partitioning fees that go with that."
"Pricing is all volume-driven. I think we were paying between $80 and $85 per license. That's per unit, for a perpetual license. You pay it one time and then, every year, you pay 20 percent of that for annual maintenance and support. But now that we've grown, we've purchased tens of thousands of licenses and the cost per license has gone down to something like less than $30..."
"We're end-of-lifeing it now. Overall, the licensing costs of BMC are a challenge for us in that they're hard costs, whereas open-source monitoring has soft costs, where it's harder to line-item."
"Pricing is very high."
"Consider scalability very carefully: how much you want to monitor and what components are very important. Then, depending on these two things, filter out unwanted metrics or attributes. If you do a good job at filtering the data, then your licensing costs will be manageable."
"The tool is moderately expensive."
Information not available
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Top Industries

By visitors reading reviews
Financial Services Firm
22%
Construction Company
10%
Outsourcing Company
8%
Comms Service Provider
6%
Outsourcing Company
15%
Construction Company
15%
Educational Organization
9%
Financial Services Firm
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business25
Midsize Enterprise6
Large Enterprise24
By reviewers
Company SizeCount
Small Business1
Large Enterprise25
 

Questions from the Community

What needs improvement with BMC TrueSight Operations Management?
There are some complexities with deployment that could be improved in BMC TrueSight.
What is your primary use case for BMC TrueSight Operations Management?
I work with BMC TrueSight and have been using it for eight-plus years.
What needs improvement with OPS/MVS Automation Intelligence?
My impressions on OPS_MVS Automation Intelligence is that it's quite difficult to use, as it relies mainly on the coding syntax and doesn't provide an easy-to-use GUI. OPS_MVS should have an easy-t...
What is your primary use case for OPS/MVS Automation Intelligence?
We use the auto-purge transaction for some transactions that run very long, and we also use automation to open and close files in CICS as well.
What advice do you have for others considering OPS/MVS Automation Intelligence?
OPS_MVS Automation Intelligence is the automation tool I use. I think OPS_MVS Automation Intelligence is good for creating complex rules because it's coding, but it takes time to learn how to use i...
 

Also Known As

ProactiveNet, TrueSight Operations Management
CA OPS MVS Event Management and Automation, CA OPS/MVS Event Management and Automation, Unicenter CA-OPS/MVS Event Management and Automation
 

Overview

 

Sample Customers

Ensono, Transamerica, Boston Scientific, Park Place Technologies, inContact, TD Ameritrade, PNC Bank
Tieto
Find out what your peers are saying about BMC TrueSight vs. OPS/MVS Automation Intelligence and other solutions. Updated: August 2026.
908,877 professionals have used our research since 2012.