BMC TrueSight vs OPS/MVS Automation Intelligence comparison

BMC and Broadcom are both solutions in the Event Monitoring category. BMC is ranked #7 with an average rating of 7.5, while Broadcom is ranked #13. BMC holds a 8.0% mindshare in EM, compared to Broadcom’s 3.4% mindshare. Additionally, 86% of BMC users are willing to recommend the solution, compared to 96% of Broadcom users who would recommend it.

BMC TrueSight

Read 50 BMC TrueSight reviews

3,212 Views
867 Comparison Views

86% willing to recommend

OPS/MVS Automation Intellig...

Read 27 OPS/MVS Automation Intelligence reviews

527 Views
290 Comparison Views

96% willing to recommend

BMC TrueSight

OPS/MVS Automation Intellig...

Comparison Buyer's Guide

Download the report

Executive SummaryUpdated on Sep 3, 2025

BMC TrueSight and OPS/MVS Automation Intelligence are competing in the IT operations management space. OPS/MVS Automation Intelligence holds an advantage with a more comprehensive feature set.

Features: BMC TrueSight offers strong event management, predictive analytics, and performance monitoring. OPS/MVS Automation Intelligence provides advanced automation, mainframe integration, and AI-driven insights to effectively manage complex IT environments.

Room for Improvement: BMC TrueSight could enhance its AI capabilities and improve integration with legacy systems. It might also need to streamline its event management further. OPS/MVS Automation Intelligence may benefit from reducing its complexity for new users, improving its synthetic monitoring capabilities, and expanding its cross-platform support.

Ease of Deployment and Customer Service: BMC TrueSight is noted for flexible deployment and reliable support. OPS/MVS Automation Intelligence offers exceptional support and customer service, benefiting users in deployment and ongoing management.

Pricing and ROI: BMC TrueSight is cost-effective with a scalable platform and lower setup costs, delivering solid ROI. OPS/MVS Automation Intelligence, despite higher initial costs, offers long-term benefits and efficiencies through its advanced features, making its value often justify the expense.

To learn more, read our detailed BMC TrueSight vs. OPS/MVS Automation Intelligence Report (Updated: July 2025).

Buyer's Guide

BMC TrueSight vs. OPS/MVS Automation Intelligence

July 2025

Download the complete report

Helped 866,685 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

BMC TrueSight

Ranking in Event Monitoring

7th

Average Rating

8.2

Reviews Sentiment

6.7

Number of Reviews

Ranking in other categories

Application Performance Monitoring (APM) and Observability (34th), IT Infrastructure Monitoring (40th), Cloud Monitoring Software (28th), AIOps (5th)

OPS/MVS Automation Intellig...

Ranking in Event Monitoring

13th

Average Rating

9.4

Reviews Sentiment

8.3

Number of Reviews

Ranking in other categories

Mainframe Management (7th)

Mindshare comparison

As of September 2025, in the Event Monitoring category, the mindshare of BMC TrueSight is 8.0%, down from 14.5% compared to the previous year. The mindshare of OPS/MVS Automation Intelligence is 3.4%, up from 1.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Event Monitoring Market Share Distribution
Product	Market Share (%)
BMC TrueSight Operations Management	8.0%
OPS/MVS Automation Intelligence	3.4%
Other	88.6%

Event Monitoring

Featured Reviews

Ayobanji Iluyomade

IT Service Performance Manager at MTN

The solution is stable and can be used for monitoring and managing events, but it does not provide application or service monitoring features

We are moving from basic monitoring to AIOps, where we can do things like self-healing. We also want to create dashboards for IT and business users to show the status of their services. We have done a couple of demos. I recommend the solution to others. Overall, I rate the product a seven out of ten.

Read full review

Greg Payne

Sr. Analyst/Technology Infrastructure at a energy/utilities company with 1,001-5,000 employees

It automates responses, preventing issues from becoming more severe

I just installed version 12.3, which actually already has a number of new features. It's going to make it easier for some of our new users. I'm old-school, I learned it the old way. I actually want to go back and implement it and start doing things the new way. As I need to train people, it's going to make it easier for them and make the learning curve much shorter. The new release addressed some shortcomings of the product. It was old-school. The learning curve was a little bit long in the beginning, but it's really come a long way.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"We have one application, which is fairly large. In the past, we had Level 1 and 2 NOC support teams who were responsible for watching dashboards. When they saw an issue in the application, they would call Level 2 or 3 support and escalate the call, if necessary. Now, through the use of this product, we have been able to reduce the headcount by five people, as we are able to eliminate the eyes on the glass. We no longer have people watching the dashboard. We have events which are processed automatically through the system and get to the right people. We had six people in L1s, and now have one. So, we reduced five out of six headcount, which is pretty significant."

"The most valuable feature of BMC TrueSight Operations Management is the dashboard presentation server."

"The event management tool builds correlation logic and protection algorithms into a field of events that is valuable when a data center goes down."

"What I like best about BMC TrueSight Operations Management is that it allows you to do granular monitoring and improves VM load."

"The ability of this platform to monitor the very diverse assets that we maintain around the world is its most valuable feature... We support a vast array of manufacturers' equipment, like HP, IBM, Cisco, Dell, EMC, Hitachi... We can do it all with [this] one [solution]."

"The initial setup of BMC TrueSight Operations Management was easy."

"It allows our operations team to have one single application to reference when investigating issues in our environment."

"The most valuable features of the solution are alert management, alert generation, and event management."

More BMC TrueSight pros

"Once automatic IPL has been defined, anyone can perform an IPL with very little intervention. We know that all of the components will be started correctly."

"It is an easy product to use and it is stable."

"Valuable features include: SSM, which provides for orderly startup and shutdown; OPSLOG, which enables filtering by message-id, and/or jobname(s); Rules, as OPS/REXX interface streamlines deployment, interfaces easily with JES2 and z/OS."

"It's very secure, because it's a legacy application."

"OPS/REXX is valuable because it allows us almost unlimited flexibility in automating our system."

"I can and interrupt what's going on, bring a job down if I need to, and bring it back up."

"With the automation pieces we can bring this region up or take this region down, and it allows us to always meet our time critical requirements."

"I do not have to keep recordings. It is there and is proactive. It helps the operators, human editors, and me."

More OPS/MVS Automation Intelligence pros

Cons

"Cost is an issue with BMC TrueSight Operations Management."

"The knowledge modules could be more lightweight in size. At present, the installation packages can be quite large."

"Reporting would be an area for improvement in TrueSight... We have almost 800 customers today on TrueSight and just under 10,000 assets. We need to be able to give a customer some information. If the customer's product fails, they'll ask us, "Did it have a problem beforehand?" We have all those events and we know all the problems it had beforehand. We have to be able to give them access to that kind of reporting. That's an enhancement that we need."

"I would like them to improve the deep-dive details, tracing, and data agents in this product. We have EUEM, an end-user experience monitoring appliance. This one's quicker than the current one, and reporting side and filtration side are very bad. There are many details we look at and explain what we receive information in the current one, but we cannot have historical data like we do with EUEM. We cannot have a powerful point to look for specific traffic from a specific application and a specific browser. We don't have it in the new one. The current BMC also needs to add the thing that control versions."

"More modules for less popular applications and better documentation."

"In our company, we faced some issues with the solution’s application endpoint, IP, and the physical location of the transactions."

"I think the ease of deployment needs to be looked at. It would be great if the deployment was faster and easier."

"We were somewhat limited in TrueSight due to some of the RBAC controls not quite being what we wanted as far as delegating out administrative privileges for implementation. But because we were able to turn requests around pretty well, that burden wasn't too heavy."

More BMC TrueSight cons

"The reason sometimes it is not stable, we do not have the expertise to write the script."

"One thing that comes to mind is the MQ interface. The last time we tried to use it, it seemed a little clunky."

"The interfaces to USS, CA UIM could be better. CA Common Services interfaces - namely Zdata Mover, Zmessage Service, Zdatacolletcor - are poorly documented."

"It’s a complex product. The initial installation is easy, but implementing various functions is a constant process."

"The GUI interface could be improved, but that is coming. They are working on that."

"The further expansion of the mainframe teamcenter interface. Also, the web services support is something that I am looking into."

"It definitely needs more web-based interface, to be more mobile-open. More APIs, more open source to it."

"Performing a stop/restart of OPS/MVS could be a little smoother. Without special coding, some undesired tasks will be started and some necessary tasks will be stopped if we have to bounce OPS/MVS during the day."

More OPS/MVS Automation Intelligence cons

Pricing and Cost Advice

"We did a five-year, multimillion dollar deal."

"Use conservative figures. In terms of hardware, monitored servers and also effort. The product is not cheap. But as with other products, you get what you pay for."

"It is a relatively inexpensive solution."

"BMC TrueSight Operations Management is not on the cheaper side, but its pricing is on a case by case basis. Its licensing model is simple and based on the number of devices."

"Pricing is very high."

"Pricing is all volume-driven. I think we were paying between $80 and $85 per license. That's per unit, for a perpetual license. You pay it one time and then, every year, you pay 20 percent of that for annual maintenance and support. But now that we've grown, we've purchased tens of thousands of licenses and the cost per license has gone down to something like less than $30..."

"Consider scalability very carefully: how much you want to monitor and what components are very important. Then, depending on these two things, filter out unwanted metrics or attributes. If you do a good job at filtering the data, then your licensing costs will be manageable."

"There is a big upfront cost when you buy the license, then there is annual maintenance. We look at, if I bought a license and paid for maintenance for five years, then average it out, what would be my monthly cost. We have had some of the competing tools come in around four dollars. This is coming in as a premium, which is why I don't have it deployed as I would like it. Therefore, we're in negotiations right now. If I can get it down to the four dollar range, I will triple my deployment in a year and a half."

More BMC TrueSight pricing and cost advice

Information not available

See which vendors are best for you

Use our free recommendation engine to learn which Event Monitoring solutions are best for your needs.

See recommendations

866,685 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Financial Services Firm

26%

Computer Software Company

12%

Retailer

Government

Logistics Company

19%

Educational Organization

12%

Insurance Company

Computer Software Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	23
Midsize Enterprise	6
Large Enterprise	24

By reviewers
Company Size	Count
Small Business	1
Large Enterprise	24

Questions from the Community

What do you like most about BMC TrueSight Operations Management?

The solution provides visibility to our infrastructure, how it is, the resources we are monitoring, and quick updates when it has any problems. We have integrated it with ServiceNow to open instances.

See all answers

What is your experience regarding pricing and costs for BMC TrueSight Operations Management?

Though I have no clue about the tool's actual price, I know that it is astronomical.

See all answers

What needs improvement with BMC TrueSight Operations Management?

Cost is an issue with BMC TrueSight Operations Management. Though I am not responsible for the budget, I know that it is an expensive tool set when used only for event management. The tool's issue ...

See all answers

Ask a question

Earn 20 points

Comparisons

Dynatrace vs BMC TrueSight

Compared 20% of the time

BMC Helix Operations Management with AIOps vs BMC TrueSight

Compared 15% of the time

Centreon vs BMC TrueSight

Compared 7% of the time

Splunk AppDynamics vs BMC TrueSight

Compared 6% of the time

Zabbix vs BMC TrueSight

Compared 6% of the time

More BMC TrueSight Competitors

IBM Tivoli NetCool OMNIbus vs OPS/MVS Automation Intelligence

Compared 21% of the time

BMC AMI Ops Monitoring vs OPS/MVS Automation Intelligence

Compared 19% of the time

SCOM vs OPS/MVS Automation Intelligence

Compared 18% of the time

CA Automation Point vs OPS/MVS Automation Intelligence

Compared 15% of the time

IBM OMEGAMON vs OPS/MVS Automation Intelligence

Compared 14% of the time

More OPS/MVS Automation Intelligence Competitors

Product Reports

Buyer's Guide

BMC TrueSight

August 2025

Download BMC TrueSight product report

Buyer's Guide

OPS/MVS Automation Intelligence

August 2025

Download OPS/MVS Automation Intelligence product report

Also Known As

ProactiveNet, TrueSight Operations Management

CA OPS MVS Event Management and Automation, CA OPS/MVS Event Management and Automation, Unicenter CA-OPS/MVS Event Management and Automation

Overview

BMC TrueSight offers extensive event management and seamless integration, providing comprehensive monitoring across varied infrastructures through its centralized console and Knowledge Modules.

BMC TrueSight delivers robust event management capabilities with seamless integration and comprehensive monitoring of diverse infrastructures. Its single console simplifies management, offering automated triage for standardized alerts, enhancing efficiency. Knowledge Modules support services from hardware to cloud, while proactive monitoring and capacity optimization enhance customization. It efficiently supports mixed environments by providing detailed insights and intelligently routing alerts to reduce noise. While improvements are needed in deployment, integration, AI, automation, reporting, and complexity reduction, it still meets diverse operational needs effectively.

What are BMC TrueSight's key features?

Robust Event Management: Offers efficient handling of events.
Seamless Integration: Integrates easily with existing systems.
Comprehensive Monitoring: Supports hardware to cloud infrastructure.
Centralized Console: Simplifies management processes.
Automated Triage: Standardizes alerts for better efficiency.
Proactive Monitoring: Improves forecasting and issue prevention.
Capacity Optimization: Efficiently manages resources.
Customizability: Tailors to specific service needs.

What benefits and ROI should users seek in BMC TrueSight?

Enhanced Proactive Management: Reduces downtime through efficient monitoring.
Improved Troubleshooting: Provides visibility into systems for quick issue resolution.
Effective Integration: Blends well with other tools and platforms.
Resource Efficiency: Optimizes use of infrastructure and servers.
Global Support: Facilitates operations across sectors worldwide.

BMC TrueSight is widely used in performance and availability monitoring for infrastructure and applications, supporting the monitoring of servers, databases, networks, and IT environments. It is implemented to improve management and reduce downtime, serving needs in data centers and cloud services. Organizations leverage it for event management, comprehensive data center monitoring, and cloud services, using its capabilities for alerting, ticket creation, troubleshooting, and compliance, enhancing operational efficiency globally.

BMC

z/OS, its subsystems, databases, middleware, applications, and software generate thousands of event messages daily. IT professionals need a tool to filter, prioritize, and respond quickly to these events before they impact availability and threaten business processing and associated service level agreements. CA OPS/MVS EMA automates processes, enabling you to resolve problems as they arise. It also automates more routine tasks, simplifying IT management and operations.

Broadcom

Sample Customers

Ensono, Transamerica, Boston Scientific, Park Place Technologies, inContact, TD Ameritrade, PNC Bank

Tieto

Buyer's Guide

BMC TrueSight vs. OPS/MVS Automation Intelligence

July 2025

Free Report: BMC TrueSight vs. OPS/MVS Automation Intelligence

Find out what your peers are saying about BMC TrueSight vs. OPS/MVS Automation Intelligence and other solutions. Updated: July 2025.

DOWNLOAD NOW

866,685 professionals have used our research since 2012.

See our BMC TrueSight vs. OPS/MVS Automation Intelligence report.

See our list of best Event Monitoring vendors.

We monitor all Event Monitoring reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.