BMC TrueSight vs OPS/MVS Automation Intelligence comparison

BMC TrueSight vs. OPS/MVS Automation Intelligence

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

BMC TrueSight

Ranking in Event Monitoring

8th

Average Rating

8.2

Reviews Sentiment

6.7

Number of Reviews

Ranking in other categories

Application Performance Monitoring (APM) and Observability (27th), IT Infrastructure Monitoring (30th), Cloud Monitoring Software (25th), AIOps (14th)

OPS/MVS Automation Intellig...

Ranking in Event Monitoring

9th

Average Rating

9.2

Reviews Sentiment

5.3

Number of Reviews

Ranking in other categories

Mainframe Management (4th)

Mindshare comparison

As of June 2026, in the Event Monitoring category, the mindshare of BMC TrueSight is 7.7%, down from 9.3% compared to the previous year. The mindshare of OPS/MVS Automation Intelligence is 4.0%, up from 2.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Event Monitoring Mindshare Distribution
Product	Mindshare (%)
BMC TrueSight	7.7%
OPS/MVS Automation Intelligence	4.0%
Other	88.3%

Event Monitoring

Featured Reviews

NikhilKalwint

Technical Specialist at ServiceIO

Has improved monitoring efficiency and supports fast issue resolution through responsive support and reliable automation

I work with BMC TrueSight and have been using it for eight-plus years BMC TrueSight brought a positive impact and benefits to our organization. The customization part is one of the advantages of the product, along with the monitoring capabilities. Automated root cause analysis and predictive…

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Sakkamon Rapeepisarn

System Programmer at Krungsri

Automation has improved alerts and file handling but script-based setup still needs simplification

OPS_MVS Automation Intelligence is the automation tool I use. I think OPS_MVS Automation Intelligence is good for creating complex rules because it's coding, but it takes time to learn how to use it. OPS_MVS Automation Intelligence works well if you know the syntax very well and you have experience in creating scripts or REXX syntax; it would be very good and is a good tool, but it takes time to learn, so that is for experienced staff to work with. I would rate the product a six from one to ten. I cannot think of any additional features in the next release of OPS_MVS Automation Intelligence.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Helix Innovation Studio is a very good feature. It allows us to develop our own enterprise applications and make them available for the customers."

"Now, through the use of this product, we have been able to reduce the headcount by five people, as we are able to eliminate the eyes on the glass."

"It works irrespective of the operating system we’re running."

"The ability of this platform to monitor the very diverse assets that we maintain around the world is its most valuable feature... We support a vast array of manufacturers' equipment, like HP, IBM, Cisco, Dell, EMC, Hitachi... We can do it all with [this] one [solution]."

"The very fact that we've been on it for ten years is a testament, as we continue to make the investment and pay the renewal because the return has been fantastic."

"BMC TrueSight Operations Management is easily scalable."

"Its event management capabilities are very open and flexible. I haven't seen a use case scenario with a customer that we couldn't actually solve the problem for, so it's really good. There are some interesting things that happen in an enterprise network (things that people don't normally expect), and the event management product is very flexible. You can solve problems as far as your imagination can go with it."

"It is very helpful to be able to apply rule-based routing to alerts."

More BMC TrueSight pros

"It's very flexible. You can customize what you need to, which is good. For example, you can do your own coding inside the tool, make your own scripting tooling."

"The performance of it is beyond exceptional. It is probably one of the best products that I have ever worked with. It is easy to use, comprehensive, and can perform almost any task you need it to."

"We went with the best automation solution available."

"Stability is probably the best out-of-the-box. Put it in, set it up, and you leave it alone. It works wonderfully."

"The technical support is top notch; they have always been right there for us whenever we were needed, including the offer to be available on weekends during a recent upgrade if needed, and they are friendly, professional, and knowledgeable."

"OPS/MVS is much more intuitive to use, especially compared to Netview/SA/GDPS."

"It’s invaluable for expediting the shutdowns/IPLs of our z/OS LPARs and monitoring our z/OS LPARs for issues/problems."

"It's definitely a very stable product."

More OPS/MVS Automation Intelligence pros

Cons

"The product must provide application or service monitoring features."

"Multi-tenancy and the scalability have been challenges along the way, as we've grown."

"The sizing (which is difficult), the maintenance of it and the upgrade paths. This is a difficult area which is not easy to cover, as every client has a different approach of implementing the product."

"BMC TrueSight Operations Management could improve the reporting."

"In a large company of our size, we need multiple people in our company trained. So, I have to take the training classes. Then, I have to go and train the rest of my organization. I would prefer to say to the other people on my team, "Go to this link and..." Or, "Here's a list of training sessions that you can go to which are online and that are free." I think it would help the adoption of their product in the marketplace, personally."

"The UI for the end users could be improved and more flexible than it is now."

"One of the things that the TrueSight environment is missing is some of the HA abilities. The data collection server called the ISM doesn't really have the HA functionality or workload balancing. It was missing from the previous product as well. It's missing redundancy."

"I would really like to see out-of-the-box support for monitoring uninterruptible power supplies."

More BMC TrueSight cons

"The interfaces to USS, CA UIM could be better."

"It was a complex setup in the mainframe environment."

"I think some of their built-in functions are short on functionality."

"Because of its age, it's a little bit difficult to modernize some of the integrations and some of the functions."

"Performing a stop/restart of OPS/MVS could be a little smoother. Without special coding, some undesired tasks will be started and some necessary tasks will be stopped if we have to bounce OPS/MVS during the day."

"One thing that comes to mind is the MQ interface. The last time we tried to use it, it seemed a little clunky."

"I've seen a mobile app that allows you to get the system status from your phone. That's a really nice feature that I’d like to see."

"The reason sometimes it is not stable, we do not have the expertise to write the script."

More OPS/MVS Automation Intelligence cons

Pricing and Cost Advice

"The tool is moderately expensive."

"The price of BMC TrueSight Operations Management is very high. If there was more flexibility with the sizing of the licensing it would be helpful, especially during the pandemic. We have wanted to expend but the licensing cost is too high."

"The cost depends on the usage."

"The solutions are not the cheapest but are robust and stable. License model is rather complex and BMC do often change the model."

"Though I have no clue about the tool's actual price, I know that it is astronomical."

"Consider scalability very carefully: how much you want to monitor and what components are very important. Then, depending on these two things, filter out unwanted metrics or attributes. If you do a good job at filtering the data, then your licensing costs will be manageable."

"Pricing is very high."

"The only possible additional cost that I can mention, that you might not be aware of, is that it uses Oracle partitioning, if you use Oracle. There are Oracle partitioning fees that go with that."

More BMC TrueSight pricing and cost advice

Information not available

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Top Industries

By visitors reading reviews

Financial Services Firm

23%

Construction Company

10%

Outsourcing Company

Computer Software Company

Construction Company

16%

Financial Services Firm

11%

Outsourcing Company

Educational Organization

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	25
Midsize Enterprise	6
Large Enterprise	24

By reviewers
Company Size	Count
Small Business	1
Large Enterprise	25

Questions from the Community

What is your experience regarding pricing and costs for BMC TrueSight Operations Management?

BMC TrueSight licensing costs are on the more expensive side.

What needs improvement with BMC TrueSight Operations Management?

There are some complexities with deployment that could be improved in BMC TrueSight.

What is your primary use case for BMC TrueSight Operations Management?

I work with BMC TrueSight and have been using it for eight-plus years.

What needs improvement with OPS/MVS Automation Intelligence?

My impressions on OPS_MVS Automation Intelligence is that it's quite difficult to use, as it relies mainly on the coding syntax and doesn't provide an easy-to-use GUI. OPS_MVS should have an easy-t...

What is your primary use case for OPS/MVS Automation Intelligence?

We use the auto-purge transaction for some transactions that run very long, and we also use automation to open and close files in CICS as well.

What advice do you have for others considering OPS/MVS Automation Intelligence?

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Product Reports

BMC TrueSight

Download BMC TrueSight product report

OPS/MVS Automation Intelligence

Download OPS/MVS Automation Intelligence product report

Also Known As

ProactiveNet, TrueSight Operations Management

CA OPS MVS Event Management and Automation, CA OPS/MVS Event Management and Automation, Unicenter CA-OPS/MVS Event Management and Automation

Overview

BMC TrueSight offers extensive event management and seamless integration, providing comprehensive monitoring across varied infrastructures through its centralized console and Knowledge Modules.

BMC TrueSight delivers robust event management capabilities with seamless integration and comprehensive monitoring of diverse infrastructures. Its single console simplifies management, offering automated triage for standardized alerts, enhancing efficiency. Knowledge Modules support services from hardware to cloud, while proactive monitoring and capacity optimization enhance customization. It efficiently supports mixed environments by providing detailed insights and intelligently routing alerts to reduce noise. While improvements are needed in deployment, integration, AI, automation, reporting, and complexity reduction, it still meets diverse operational needs effectively.

What are BMC TrueSight's key features?

Robust Event Management: Offers efficient handling of events.
Seamless Integration: Integrates easily with existing systems.
Comprehensive Monitoring: Supports hardware to cloud infrastructure.
Centralized Console: Simplifies management processes.
Automated Triage: Standardizes alerts for better efficiency.
Proactive Monitoring: Improves forecasting and issue prevention.
Capacity Optimization: Efficiently manages resources.
Customizability: Tailors to specific service needs.

What benefits and ROI should users seek in BMC TrueSight?

Enhanced Proactive Management: Reduces downtime through efficient monitoring.
Improved Troubleshooting: Provides visibility into systems for quick issue resolution.
Effective Integration: Blends well with other tools and platforms.
Resource Efficiency: Optimizes use of infrastructure and servers.
Global Support: Facilitates operations across sectors worldwide.

BMC TrueSight is widely used in performance and availability monitoring for infrastructure and applications, supporting the monitoring of servers, databases, networks, and IT environments. It is implemented to improve management and reduce downtime, serving needs in data centers and cloud services. Organizations leverage it for event management, comprehensive data center monitoring, and cloud services, using its capabilities for alerting, ticket creation, troubleshooting, and compliance, enhancing operational efficiency globally.

BMC Helix

OPS/MVS Automation Intelligence is designed for effective mainframe automation with flexibility and user convenience, offering tools for synchronized operations and comprehensive platform automation.

OPS/MVS Automation Intelligence provides robust automation features that streamline mainframe operations, enhancing task synchronization and minimizing manual interventions. Its adaptability across multiple platforms, integration capabilities, and support for ad hoc operations ensure an efficient automation environment. However, users identify potential improvements in setup, third-party compatibility, graphical interfaces, and documentation. While it serves diverse automation needs, enhancing web interfaces and API accessibility could further improve user experience.

What are the key features of OPS/MVS Automation Intelligence?

Automatic IPL and Shutdown: Ensures orderly system startups and shutdowns.
System State Manager: Offers synchronized task operations for consistent system states.
OPSLOG: Enables message filtering to streamline communications.
Global Variables: Facilitates script customization and variable management.
OPS/REXX Support: Supports ad hoc operations for versatility in automation tasks.

What benefits and ROI can organizations expect?

Labor Minimization: Reduces manual task handling through automation.
Comprehensive Integration: Seamless connection with legacy applications for smooth operations.
Resource Control: Efficient management of resources across LPARs.
Enhanced Workflow Management: Improved automation of time-critical functions.

OPS/MVS Automation Intelligence is widely deployed in industries requiring high-level automation for mainframe environments. Organizations benefit from its capabilities in message suppression, system activity monitoring, startup and shutdown management, and resource control. Its efficient automation helps in inventory control and ensures seamless function integrations within diverse operational settings.

Broadcom

Sample Customers

Ensono, Transamerica, Boston Scientific, Park Place Technologies, inContact, TD Ameritrade, PNC Bank

Tieto

BMC TrueSight vs. OPS/MVS Automation Intelligence