SCOM vs Zabbix comparison

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 6, 2024

We compared SCOM and Zabbix based on our user's reviews in several parameters.

Based on the user reviews, SCOM is praised for its monitoring capabilities, ease of use, and seamless integration with Microsoft products. Users report positive experiences with SCOM's customer service, promptness, and efficiency. Meanwhile, Zabbix stands out for its robust performance, customization options, and customer service excellence. Users appreciate Zabbix's ability to monitor various parameters with ease and its user-friendly interface. However, users have suggested improvements in areas such as interface intuitiveness, documentation support, customization options, and integration capabilities.

Features: Based on user feedback, SCOM is praised for its robust monitoring capabilities, real-time alerts, seamless integration with other Microsoft products, and efficient troubleshooting capabilities. On the other hand, Zabbix stands out with its ease of monitoring and tracking various parameters, extensive customization options, and user-friendly dashboards facilitating data management and visualization. Overall, both products offer valuable features but with different strengths and focus areas.

Pricing and ROI: SCOM's setup cost has been found to be manageable and not requiring significant investments, according to user feedback. The licensing is straightforward and flexible, offering convenient usage. On the other hand, Zabbix offers a reasonably priced solution with a straightforward setup process. The licensing model is flexible and accommodating for different business needs., The feedback from users highlights the differences between SCOM and Zabbix in terms of return on investment (ROI). Users express satisfaction with Zabbix's performance, capabilities, and customization options, emphasizing its ability to monitor and analyze network and server performance, detect issues in real-time, and optimize resources for enhanced operational performance.

Room for Improvement: SCOM users have suggested enhancing the interface to be more intuitive, improving reporting capabilities, integrating with other software, and enhancing performance and stability. On the other hand, Zabbix could enhance its user interface, improve documentation for troubleshooting and setup, provide easier customization options, and better integration with external systems.

Deployment and customer support: The reviews for SCOM indicate varying timeframes for deployment and setup, with some users taking three months for deployment and others taking a week for setup. However, one user mentioned taking a week for both deployment and setup. On the other hand, the reviews for Zabbix show some users spending three months on deployment and an additional week on setup, while others required a week for both. It is important to consider the context in which the terms are used., SCOM's customer service and support have received positive remarks, with users describing it as prompt, helpful, and knowledgeable. On the other hand, Zabbix's customer service and support are highly praised and regarded as excellent, with users appreciating their expertise and strong commitment to resolving issues efficiently.

The summary above is based on 34 interviews we conducted recently with SCOM and Zabbix users. To access the review's full transcripts, download our report.

To learn more, read our detailed SCOM vs. Zabbix Report (Updated: July 2024).

Buyer's Guide

SCOM vs. Zabbix

July 2024

Download the complete report

Helped 793,295 peers since 2012

Categories and Ranking

Juniper Mist Premium Analytics

Mindshare comparison

As of July 2024, in the Network Monitoring Software category, the mindshare of Juniper Mist Premium Analytics is 0.5%, up from 0.3% compared to the previous year. The mindshare of SCOM is 2.0%, down from 2.5% compared to the previous year. The mindshare of Zabbix is 14.7%, up from 12.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software

Unique Categories:

No other categories found

Event Monitoring

6.5%

Application Performance Monitoring (APM) and Observability

2.5%

Server Monitoring

23.0%

Featured Reviews

Shiva_Prasad

Senior Technical Consultant at Black Box Network Services

Jan 25, 2024

A cloud solution for warehousing with a troubleshooting feature

The initial setup is straightforward. It's based on user requirements. We also conduct heat mapping using a couple of tools. The only requirement is to understand the technical or configuration aspects from the user's end and then configure it. Mist takes no more than 15 to 20 minutes for a particular deployment. You need to understand the end user's environment and have a concrete plan on whether it's a greenfield installation or an existing one, considering the density and height. Based on that, we need to develop a passive heat map. Then, you need to discuss with the user to understand exactly what needs to be configured and what they require in their environment. Based on that, you can proceed with the installation. Additionally, you can perform post-installation heat mapping to ensure it matches the earlier heat map. I rate the initial setup an eight out of ten, where one is difficult, and ten is easy.

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Hussein Taha

IT Enterprise System Administrator at Misr Technology Services

Dec 13, 2022

We can monitor all the VMs in our environment and access full insight reports for all the VMs, but the solution is not stable

There is no room for update or enhancement in SCOM because Microsoft has retired it as an on-prem solution and moved it to the cloud. The current version will be the last on-prem given Microsoft's push to move all their solutions to the cloud. The GI is difficult to work with and the reporting servers are also difficult. Another dimension that makes SCOM difficult is the number of components. The reporting server, the database, and the two components of the database (operational and warehouse) are all difficult to work with. This is why SCOM is a difficult solution to implement, configure, and troubleshoot.

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Patrice Delavictoire

Managing Partner at a tech services company with 51-200 employees

Dec 29, 2022

We can fix issues with our network before they become serious problems

Zabbix is powerful, but it is difficult to understand initially. There are many things that can be improved, but we might not be using Zabbix to its fullest extent. The software has more features than we need. For example, Zabbix can be used for a company monitoring solutions by many vendors. We have only one site and one company, so we can't improve all the possibilities of the software. Zabbix could add some more cybersecurity features. It isn't the same thing because network monitoring isn't the same as security. Still, it could include something like a VPN or firewall with the solution. It's a free software tool traditionally used for monitoring.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"We can manage the entire system across the network and troubleshoot the pain points."

"The single dashboard is a valuable feature."

"I enjoy its integration with the Microsoft Active Directory functions, which means users, computers, or other group policies can connect with Windows Active Directory."

"The monitoring features are the most valuable. We have seen a major benefit from that so far."

"The advantages of SCOM are that it is definitely user friendly and a more appropriate solution for what we need."

"It is very good at monitoring Microsoft Server."

"The solution primarily drives system information, and I believe it works fine."

"Being able to make and customize management packs and send out notifications is very valuable."

"This solution satisfies all of the requirements that we need for our Windows-based systems, so if you are using the Windows platform then this is an easy solution."

"I like some of their newer features, such as maintenance schedules, because SCOM records SLA and SLO time."

More SCOM pros

"There is a problems page that shows us every warning or problem that occurs on our VMs globally. The map screen is also really useful because this is something that was missing. I don't know every other tool in the market. So, I don't know if this is a good point of only Zabbix, or other tools are also doing it, but from my point of view, this is the most useful page that I use, along with the problems page that efficiently lists the problem, recovery time, ending hours, starting hours, and so on."

"It has improved our server performance monitoring overall. We know right away when there are problems. It has built-in statistics, so we can go back and see if there's spiking. We can check what's happening every day around the same time and check the configuration to see if there's something that's running and needs to be fixed."

"It is a great product. The SNMP protocol tracking feature is good. I really like how it tracks SNMP. The alerts are also great."

"The initial setup, while not simple, is easier than other products."

"Its overall flexibility is most valuable. When our customers have some custom applications that are not necessarily covered by the community or a standard monitoring tool, we use Zabbix to build our own modules with our own templates. This feature has been useful in using Zabbix for infrastructure and IT monitoring. It has also been useful for industrial equipment monitoring. Zabbix is very lightweight. It is efficient in terms of performance because it doesn't use a lot of resources."

"Zabbix is scalable."

"Like other common Linux distributions, some of the most valuable features of this solution are the ease of use and deployment. It's simple and has a lot of packages and a lot of software."

"The performance and bandwidth are valuable features."

More Zabbix pros

Cons

"The Wi-Fi side needs improvement."

"The technical support needs improvement."

"All of the areas of reporting are very bad and need to be improved."

"The price could be improved."

"SCOM needs to improve its usability."

"It could use some system enhancements, such as better dashboards."

"Application monitoring must be improved."

"The GI is difficult to work with and the reporting servers are also difficult."

"The solution should be more user-friendly and offer a better user interface."

"We didn't know the solution enough, and therefore, it took a while to set everything up correctly. There was a learning curve."

More SCOM cons

"Zabbix is powerful, but it is difficult to understand initially. There are many things that can be improved, but we might not be using Zabbix to its fullest extent. The software has more features than we need."

"The product could be more secure and more stable."

"Its UI needs to be improved a little bit more so that an end-user is also able to handle it. I can handle it, but others should also be able to handle it in a better way. It becomes complex when we are growing and need to add proxies. We need more scalability features and documentation for different use cases. A lot of articles are available, but they need to be in proper documentation. For example, when you have thousands of servers that have to be monitored in different regions of the world, there should be some kind of documentation to describe how you can create proxies and add them. Sometimes, when you are using the database, it can get overloaded. When the network is growing, the number of transactions becomes very high, and the database gets overloaded. There should be information about how to reduce the load on the MySQL database, which is what Zabbix is using. The market is growing a lot, and it should be enhanced for a lot more things. We are currently bringing enhancements at our end for different use cases. For example, when dockerization is going on, how can we check the logs inside the Dockers. We should also be able to monitor and check the number of logins and add features such as SSO login and two-factor authentication as a protocol. These are the security features and concerns that we have to deal with. Currently, we are developing modules to add features to Zabbix, but they should also work on these features."

"The reporting features need improvement, especially detailed inventory reporting. Since it's freeware, reporting may not be a major focus."

"The product delivers false positives during reporting because of flapping. Other reasonably priced alternatives may have better performance."

"In terms of user-friendliness, large maps could be more interactive. We should be able to click on some areas and move some objects. It would make it simpler to see things while analyzing some dedicated parameters."

"The only improvement I would suggest, revolves around its AI and ML capabilities."

"I would like to better be able to monitor Oracle processes."

More Zabbix cons

Pricing and Cost Advice

"The solution is expensive."

"The pricing and licensing are fair."

"The platform is cost-effective due to our existing Microsoft support."

"There is a license needed to use this solution and it is paid annually."

"Our licensing fees are approximately $30 per user, per month."

"We have to pay for a license and the price is fine for us."

"We have an enterprise agreement that includes this product as part of it."

"It is more expensive than the competition."

"If you have a Microsoft Enterprise Agreement, then this is part of the agreement."

More SCOM pricing and cost advice

"We’re using the free version, which covers all our current needs."

"The solution is open source so is free."

"Zabbix is a free solution but the support contact costs money."

"This solution is open-source and free to use."

"I was using the free, Community Edition."

"It is open source. If you want to have a subscription or official support, you can pay for it. They have different plans, which are not that expensive. The plans are based on per monitoring server, not per monitored equipment. So, it is not at all expensive, and you can also live without the support if you want a cheaper option."

"If you have 20,000 hosts, the support costs around €95,000 for a year."

"It's an open-source solution that can be used free of charge."

More Zabbix pricing and cost advice

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Comparison Review

it_user174738

IT Developer at a tech services company with 51-200 employees

May 31, 2015

Nagios vs. Zabbix vs. PRTG vs. Spiceworks vs. Solarwinds Network Performance Monitor

I have researched a quite a few network monitoring tools which can be used for various monitoring purposes of not only the servers, but the intermediate routers as well. There are majorly three types of these softwares. Ones which are completely open-source, you can do almost anything you want…

Read full review

Top Industries

By visitors reading reviews

Computer Software Company

17%

Financial Services Firm

12%

Manufacturing Company

Government

Financial Services Firm

15%

Computer Software Company

12%

Government

11%

Manufacturing Company

Educational Organization

37%

Computer Software Company

12%

Manufacturing Company

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What do you like most about Juniper Mist Premium Analytics?

We can manage the entire system across the network and troubleshoot the pain points.

See all answers

What is your experience regarding pricing and costs for Juniper Mist Premium Analytics?

The solution is expensive. I rate the pricing an eight out of ten.

See all answers

What needs improvement with Juniper Mist Premium Analytics?

The technical support needs improvement.

See all answers

What do you like most about SCOM?

The tool helps to monitor Windows servers. It offers alerts from a central location.

See all answers

What is your experience regarding pricing and costs for SCOM?

The platform is cost-effective due to our existing Microsoft support.

See all answers

What needs improvement with SCOM?

They could provide better dashboards, detailed logs, and reports crucial for monitoring services in real-time.

See all answers

What do you like most about Zabbix?

The template system in Zabbix is very beneficial as it saves time in configuration.

See all answers

What is your experience regarding pricing and costs for Zabbix?

Zabbix's licensing and pricing are good for our needs.

See all answers

What needs improvement with Zabbix?

To improve Zabbix, adding more features to support the monitoring of modern workloads like containers would be benefi...

See all answers

Comparisons

ThousandEyes vs Juniper Mist Premium Analytics

Compared 38% of the time

Meraki Dashboard vs Juniper Mist Premium Analytics

Compared 24% of the time

Cisco DNA Center vs Juniper Mist Premium Analytics

Compared 22% of the time

InfluxDB vs Juniper Mist Premium Analytics

Compared 15% of the time

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Dynatrace vs SCOM

Compared 18% of the time

Datadog vs SCOM

Compared 7% of the time

ManageEngine OpManager vs SCOM

Compared 4% of the time

AppDynamics vs SCOM

Compared 4% of the time

Nagios XI vs SCOM

Compared 4% of the time

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Centreon vs Zabbix

Compared 6% of the time

Checkmk vs Zabbix

Compared 5% of the time

Icinga vs Zabbix

Compared 5% of the time

LibreNMS vs Zabbix

Compared 5% of the time

Elastic Observability vs Zabbix

Compared 3% of the time

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Product Reports

Buyer's Guide

Network Monitoring Software

July 2024

Download Juniper Mist Premium Analytics product report

Buyer's Guide

SCOM

June 2024

Download SCOM product report

Buyer's Guide

Zabbix

June 2024

Download Zabbix product report

Also Known As

No data available

System Center Operations Manager, SCOM 2012

No data available

Learn More

Juniper

Microsoft

Zabbix

Overview

Juniper Mist Premium Analytics is a comprehensive network analytics solution that provides organizations with valuable insights into their network performance and user experience. The primary use case of this product is to enable IT teams to proactively monitor, troubleshoot, and optimize their network infrastructure.

The most valuable functionality of Juniper Mist Premium Analytics is its AI-driven insights and recommendations. Leveraging machine learning algorithms, it analyzes vast amounts of network data to identify anomalies, predict potential issues, and suggest remediation actions. This proactive approach helps organizations minimize network downtime, improve user experience, and optimize network performance.

By providing real-time visibility into network performance, Juniper Mist Premium Analytics helps organizations quickly identify and resolve network issues. It offers detailed analytics on network traffic, application performance, and user behavior, allowing IT teams to pinpoint the root cause of problems and take immediate action. This not only reduces troubleshooting time but also enhances overall network reliability.

Furthermore, Juniper Mist Premium Analytics enables organizations to optimize their network infrastructure. It provides insights into network capacity utilization, application usage patterns, and user behavior, allowing IT teams to make informed decisions about network design, resource allocation, and capacity planning. This helps organizations to ensure that their network is efficiently utilized and can support the growing demands of their users.

SCOM (System Center Operations Manager) is a cross-platform data center monitoring and reporting tool that checks the status of various objects defined within the environment, such as server hardware, system services, etc. The solution allows data center administrators to deploy, configure, manage, and monitor the operations, services, devices and applications of multiple enterprise IT systems via a single pane of glass. It is suitable for businesses of all sizes.

SCOM Features

SCOM has many valuable key features. Some of the most useful ones include:

Application monitoring
Database monitoring
Threshold alerts
IT Asset Discovery
Predictive capabilities
Server usage monitoring and capacity forecasting
Application performance management console
Server availability and performance monitoring
Collaboration tools
Virtualization monitoring
Patch management
Out-of-the box templates to monitor applications
Application dependency mapping and thresholding

SCOM Benefits

There are several benefits to implementing SCOM. Some of the biggest advantages the solution offers include:

Management and monitoring of Windows as well as Unix/Linux platforms
Remotely connect to Windows machines and perform administrative tasks from the console itself
Custom dashboard creation to help monitor the datacenter with ease
Agent based monitoring
Integrates well with other Microsoft products
Easy to use and reliable

Reviews from Real Users

Below are some reviews and helpful feedback written by PeerSpot users currently using the SCOM solution.

A Manager at a financial services firm says, “The feature I like most about SCOM is that it is easy-to-use. I find it very user-friendly. I also like the knowledge base which it has. You can find the resolution to questions or issues directly within the SCOM itself. It will alert you with a recommendation of what you need to do at the same time. This sort of self-diagnosis or prompting is one of the great values you get from SCOM compared to other solutions.”

PeerSpot user Zahari Z., Information Technology Auditor at a financial services firm, mentions, “Availability monitoring is the feature I have found most valuable, as well as the capacity and ability to send notifications. There is a mechanism to set up a notification from the SCOM and whenever there is a drop in the availability the notification alerts not only for availability but for other issues as well. You can align thresholds according to the speed of your environment and you can have a threshold related notification, which is one of the useful features.”

Bill W., Sr. Systems Engineer at Arapahoe County Government, comments, “ I like some of their newer features, such as maintenance schedules, because SCOM records SLA and SLO time. When we patch, things are automatically put into maintenance mode so that the numbers for our systems being down, do not count against us.”

A Project Manager at a tech services company explains, “The feature I have found most valuable is the book feature. While we run the Sprint one we can add some setups for multiple sprints.”

A Systems Engineer at an educational organization states, “Because it's Windows-based, it actually reports quite well. It reports everything you can think of on the Windows server and allows you to monitor anything. It's excellent for those in the Windows world as it's very good at it.”

Zabbix is an open-source monitoring software that provides real-time monitoring and alerting for servers, networks, applications, and services.

It offers a wide range of features including data collection, visualization, and reporting.

With its user-friendly interface and customizable dashboards, Zabbix helps organizations ensure the availability and performance of their IT infrastructure.

Sample Customers

Information Not Available

Dialog Telekom

1. IBM 2. Dell 3. Cisco 4. HP 5. Oracle 6. Microsoft 7. Amazon 8. Google 9. Facebook 10. Twitter 11. LinkedIn 12. Netflix 13. Adobe 14. VMware 15. Salesforce 16. SAP 17. Intel 18. AT&T 19. Verizon 20. T-Mobile 21. Vodafone 22. Ericsson 23. Nokia 24. Siemens 25. General Electric 26. Honeywell 27. Philips 28. Sony 29. Samsung 30. LG 31. Panasonic 32. Toshiba

Buyer's Guide

SCOM vs. Zabbix

July 2024

Free Report: SCOM vs. Zabbix

Find out what your peers are saying about SCOM vs. Zabbix and other solutions. Updated: July 2024.

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