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Read 15 SCOM reviews
11,485 views|7,972 comparisons
Zabbix Logo
50,707 views|39,720 comparisons
Comparison Buyer's Guide
Executive Summary

We performed a comparison between SCOM and Zabbix based on real PeerSpot user reviews.

Find out in this report how the two Network Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed SCOM vs. Zabbix Report (Updated: January 2023).
672,785 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"SCOM has helped us to monitor all the VMs in our environment, especially the Windows servers.""We have found the scalability capabilities to be okay.""The stability has been great.""The solution has improved our overrides and the ability to start services if they're stopped.""The most valuable feature of SCOM is real-time alerts.""The ease of deployment, especially on Windows platforms, is valuable.""It discovers the components automatically, which is a fantastic thing. The discovery works in an automatic way, and it has a dynamic way of discovering the components, assets, and applications. It doesn't require any manual intervention.""Because it's Windows-based, it actually reports quite well. It reports everything you can think of on the Windows server and allows you to monitor anything. It's excellent for those in the Windows world as it's very good at it."

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"The most valuable features in Zabbix are those that help us overcome bottlenecks in CPU usage, as well as reduce memory delay. I know that we have only reached the tip of the iceberg of what Zabbix's features can do for us, and we have not used all of them yet.""The solution's design has recently changed and it is visually pleasing with more color, for example, there is blue, black, and white.""We detect problems before the customer does and before it actually happens using the predictive functions in Zabbix.""Zabbix has a roadmap and they are continuously and frequently adding new features.""It meets my organizational needs. It's pretty easy to use.""The overall functionality of Zabbix is very good. The monitoring of bank applications that Zabbix provides is great. The information is displayed on a dashboard that is easily viewed.""Every new asset placed in the environment can be automatically detected, predicting human failures.""The solution is open-source, easy to manage, and user-friendly making it easy for anyone to use."

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Cons
"The price could be improved.""The configurations could be better. There are multiple tests where you can do something, but they can be a trigger as well. The overriding methodologies are not that easy. The configurations are difficult. The configuration and thorough day-to-day operations to get them to the level you want takes some time. It's very difficult.""I would like to see them improve their network monitoring.""The management of the servers could be better.""In a future release, they should add email notification alerts.""It'll help if they can provide real-time or closer to real-time monitoring.""The GI is difficult to work with and the reporting servers are also difficult.""There could be more integration of SIM in the solution."

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"We would like to monitor other touchpoints such as ATM machines. It would be great if it can provide monitoring of ATM machines. Compatibility with other products would also be great.""An area for improvement would be the ease of doing aggregation from the value or different devices.""Zabbix claims that there is an auto-discovery process but my team member was facing difficulty and was told that it's not really automatic, and there are some manual steps.""It could be more stable.""Zabbix does not draw automatic mapping of the network, this is something they should add in the future. There is a lot of effort that is involved in tailoring some of the settings which could be made easier.""The GUI could be more intuitive. Also, we'd like streaming telemetry. Zabbix might have this feature, but I haven't seen it yet. It took us a long time to get started because the documentation isn't very descriptive. We had to go through various sources like YouTube and forums to get this solution working.""The only improvement I would suggest, revolves around its AI and ML capabilities.""The documentation gets a bit messy between versions and is not too detailed, which is a bit painful for first-timers, especially when they run into issues."

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Pricing and Cost Advice
  • "The pricing is good, and it's part of their system center suite."
  • "We have to pay for a license and the price is fine for us."
  • "We have an EA with Microsoft, and it comes as part of the EA."
  • "Our Enterprise Agreement includes the price."
  • "SCOM is very cheap because it's included in the license for the System Center suite, which is around $8,400 per CAL."
  • "I don't know the exact cost because it's managed by our sales team, but Microsoft is on the higher side."
  • "There is a license needed to use this solution and it is paid annually."
  • More SCOM Pricing and Cost Advice →

  • "My manager is very happy because it doesn't cost anything."
  • "This is an open-source solution that can be used free of charge."
  • "We were searching for an open source solution and Zabbix fit the bill because it is free and open source under the GPL license."
  • "The solution is free. However, many open-sourced tools start out free but eventually start charging."
  • "Its licensing is fair. It seems to be much cheaper than others."
  • "It is open source. If you want to have a subscription or official support, you can pay for it. They have different plans, which are not that expensive. The plans are based on per monitoring server, not per monitored equipment. So, it is not at all expensive, and you can also live without the support if you want a cheaper option."
  • "There is a license required for this solution and we pay annually for our license."
  • "Zabbix is open-source so if one wishes to implement it in-house, they must have qualified professionals to set up and optimize databases, Linux/Unix OS, PHP, Apache, and depending on what is monitored, a full-stack network and systems administrator may be needed."
  • More Zabbix Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:There is a license needed to use this solution and it is paid annually.
    Top Answer:There is no room for update or enhancement in SCOM because Microsoft has retired it as an on-prem solution and moved it to the cloud. The current version will be the last on-prem given Microsoft's… more »
    Top Answer:SCOM is used as a monitoring solution for managing Windows-based IT infrastructures within our organization.
    Top Answer:I'm supervising all the IT departments, and Zabbix seems quite good for them. It provides graphics and information in real time. We get alerts about crashes on the system, enabling us to quickly… more »
    Top Answer:Zabbix is powerful, but it is difficult to understand initially. There are many things that can be improved, but we might not be using Zabbix to its fullest extent. The software has more features than… more »
    Top Answer:I rate Zabbix eight out of 10. It's a good solution for everyone's needs. Maybe same users that we have, few users for the moment because we don't have a very big important network. I think that… more »
    Ranking
    14th
    Views
    11,485
    Comparisons
    7,972
    Reviews
    14
    Average Words per Review
    448
    Rating
    7.9
    Views
    50,707
    Comparisons
    39,720
    Reviews
    42
    Average Words per Review
    553
    Rating
    8.4
    Comparisons
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    Nagios XI logo
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    AppDynamics logo
    Compared 4% of the time.
    Nagios XI logo
    Compared 12% of the time.
    Nagios Core logo
    Compared 8% of the time.
    Splunk logo
    Compared 7% of the time.
    Centreon logo
    Compared 7% of the time.
    Pandora FMS logo
    Compared 3% of the time.
    Also Known As
    System Center Operations Manager, SCOM 2012
    Learn More
    Overview

    SCOM (System Center Operations Manager) is a cross-platform data center monitoring and reporting tool that checks the status of various objects defined within the environment, such as server hardware, system services, etc. The solution allows data center administrators to deploy, configure, manage, and monitor the operations, services, devices and applications of multiple enterprise IT systems via a single pane of glass. It is suitable for businesses of all sizes.

    SCOM Features

    SCOM has many valuable key features. Some of the most useful ones include:

    • Application monitoring
    • Database monitoring
    • Threshold alerts
    • IT Asset Discovery
    • Predictive capabilities
    • Server usage monitoring and capacity forecasting
    • Application performance management console
    • Server availability and performance monitoring
    • Collaboration tools
    • Virtualization monitoring
    • Patch management
    • Out-of-the box templates to monitor applications
    • Application dependency mapping and thresholding

    SCOM Benefits

    There are several benefits to implementing SCOM. Some of the biggest advantages the solution offers include:

    • Management and monitoring of Windows as well as Unix/Linux platforms
    • Remotely connect to Windows machines and perform administrative tasks from the console itself
    • Custom dashboard creation to help monitor the datacenter with ease
    • Agent based monitoring
    • Integrates well with other Microsoft products
    • Easy to use and reliable

    Reviews from Real Users

    Below are some reviews and helpful feedback written by PeerSpot users currently using the SCOM solution.

    A Manager at a financial services firm says, “The feature I like most about SCOM is that it is easy-to-use. I find it very user-friendly. I also like the knowledge base which it has. You can find the resolution to questions or issues directly within the SCOM itself. It will alert you with a recommendation of what you need to do at the same time. This sort of self-diagnosis or prompting is one of the great values you get from SCOM compared to other solutions.”

    PeerSpot user Zahari Z., Information Technology Auditor at a financial services firm, mentions, “Availability monitoring is the feature I have found most valuable, as well as the capacity and ability to send notifications. There is a mechanism to set up a notification from the SCOM and whenever there is a drop in the availability the notification alerts not only for availability but for other issues as well. You can align thresholds according to the speed of your environment and you can have a threshold related notification, which is one of the useful features.”

    Bill W., Sr. Systems Engineer at Arapahoe County Government, comments, “ I like some of their newer features, such as maintenance schedules, because SCOM records SLA and SLO time. When we patch, things are automatically put into maintenance mode so that the numbers for our systems being down, do not count against us.”

    A Project Manager at a tech services company explains, “The feature I have found most valuable is the book feature. While we run the Sprint one we can add some setups for multiple sprints.”

    A Systems Engineer at an educational organization states, “Because it's Windows-based, it actually reports quite well. It reports everything you can think of on the Windows server and allows you to monitor anything. It's excellent for those in the Windows world as it's very good at it.”

    Zabbix is a free software tool traditionally used for monitoring your organization’s IT infrastructure, including networks, servers, virtual machines, and cloud services. Zabbix makes it possible for you to maintain control of your infrastructure by collecting any metric from any source. The solution also offers agentless monitoring, synthetic monitoring, custom collection methods, and data transformation.

    Zabbix offers:

    • Network monitoring
    • Server monitoring
    • Cloud monitoring
    • Application monitoring
    • Service monitoring

    Zabbix Features

    Zabbix has many valuable key features, including:

    Action Log, Anomaly Detection, Auditing, Automated Actions, Availability Reports, Capacity Planning, Custom Scripts, Custom Templates, Data Retrieval, Drill-Down Reports, Encryption, Event Correlation, History Data Analysis, Metric Collection, Multiple Authentication Methods, Multiple Severity Levels, Native WMI Support for Windows Agent, Network Discovery, Notifications, Root Cause Analysis, Trend Prediction, WMI Support, Web Services Widget-based Dashboards, Zero-Maintenance

    Zabbix Benefits

    There are several benefits to implementing Zabbix. Some of the biggest advantages the solution offers include:

    • Flexible deployment options: Zabbix can be deployed on-premises or in the cloud to help you stay fully in control of your data.

    • Unlimited scalability: Zabbix is scalable to any infrastructure. It can easily scale for your personal home, or can scale for a large enterprise environment.

    • Ready-to-use templates: Zabbix comes with ready-to-use templates which makes it easy to integrate with systems you already use.

    • External vault: Zabbix enables you to keep your data secure and safe by providing an external vault storage option.

    • High availability: By using Zabbix’s high availability solution, you can negate the risk of data loss and gain 24/7 uptime.

    • Partner and vendor-backed: The solution is backed by 250+ global partners and multiple external vendors, giving you confidence in the solution.

    Reviews from Real Users

    Below are some reviews and helpful feedback written by Zabbix users.

    PeerSpot user Shibu B., Regional Manager/ Service Delivery at ASPL Info Services, says, "The solution is quite mature and very stable. The monitoring capabilities of the product are excellent.” He also adds, “The solution is very easy to scale and the product is open-source, meaning there aren't any licensing costs associated with it.”

    Julian L., Senior Specialist Critical Infrastructure at an educational organization, comments that the solution is “A complete solution that doesn't cost anything, does what I need it to do, and has easy-to-use templates and very good scalability.” He also mentions “The agents are pretty cool. They're easy to roll out. The standard out-of-the-box templates are also pretty easy to use. The integration with other learning products is also good.”

    Faycal N., CEO/Founder at Zen Networks, praises the product, mentioning, “Its overall flexibility is most valuable. When our customers have some custom applications that are not necessarily covered by the community or a standard monitoring tool, we use Zabbix to build our own modules with our own templates. This feature has been useful in using Zabbix for infrastructure and IT monitoring. It has also been useful for industrial equipment monitoring. Zabbix is very lightweight. It is efficient in terms of performance because it doesn't use a lot of resources."

    Offer
    Learn more about SCOM
    Learn more about Zabbix
    Sample Customers
    Dialog Telekom
    Bodybuilding.com, LLC., ITtelligent Consulting Services,Eltele AS, Total Server Solutions, LLC., ChinaNetCloud
    Top Industries
    REVIEWERS
    Financial Services Firm23%
    Retailer11%
    Government9%
    Healthcare Company7%
    VISITORS READING REVIEWS
    Computer Software Company18%
    Government13%
    Financial Services Firm12%
    Comms Service Provider9%
    REVIEWERS
    Computer Software Company25%
    Aerospace/Defense Firm8%
    Financial Services Firm8%
    Comms Service Provider8%
    VISITORS READING REVIEWS
    Computer Software Company20%
    Comms Service Provider17%
    Government9%
    Financial Services Firm7%
    Company Size
    REVIEWERS
    Small Business19%
    Midsize Enterprise23%
    Large Enterprise58%
    VISITORS READING REVIEWS
    Small Business17%
    Midsize Enterprise14%
    Large Enterprise69%
    REVIEWERS
    Small Business48%
    Midsize Enterprise21%
    Large Enterprise31%
    VISITORS READING REVIEWS
    Small Business23%
    Midsize Enterprise18%
    Large Enterprise59%
    Buyer's Guide
    SCOM vs. Zabbix
    January 2023
    Find out what your peers are saying about SCOM vs. Zabbix and other solutions. Updated: January 2023.
    672,785 professionals have used our research since 2012.

    SCOM is ranked 14th in Network Monitoring Software with 15 reviews while Zabbix is ranked 2nd in Network Monitoring Software with 43 reviews. SCOM is rated 8.0, while Zabbix is rated 8.4. The top reviewer of SCOM writes "We can monitor all the VMs in our environment and access full insight reports for all the VMs, but the solution is not stable". On the other hand, the top reviewer of Zabbix writes "Very mature, easy to scale, and free to use". SCOM is most compared with Dynatrace, PRTG Network Monitor, LogicMonitor, Nagios XI and AppDynamics, whereas Zabbix is most compared with Nagios XI, Nagios Core, Splunk, Centreon and Pandora FMS. See our SCOM vs. Zabbix report.

    See our list of best Network Monitoring Software vendors.

    We monitor all Network Monitoring Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.