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Read 15 SCOM reviews.
11,511 views|7,966 comparisons
Zabbix Logo
49,038 views|37,582 comparisons
Featured Review
Buyer's Guide
SCOM vs. Zabbix
May 2022
Find out what your peers are saying about SCOM vs. Zabbix and other solutions. Updated: May 2022.
607,332 professionals have used our research since 2012.
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"I like the historical reporting of observer metrics.""Because it's Windows-based, it actually reports quite well. It reports everything you can think of on the Windows server and allows you to monitor anything. It's excellent for those in the Windows world as it's very good at it.""I like some of their newer features, such as maintenance schedules, because SCOM records SLA and SLO time.""It is very good at monitoring Microsoft Server.""It discovers the components automatically, which is a fantastic thing. The discovery works in an automatic way, and it has a dynamic way of discovering the components, assets, and applications. It doesn't require any manual intervention.""The most valuable feature is the monitoring of Windows and Linux servers.""The advantages of SCOM are that it is definitely user friendly and a more appropriate solution for what we need.""It is a user-friendly product that requires almost no maintenance."

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"There is a problems page that shows us every warning or problem that occurs on our VMs globally. The map screen is also really useful because this is something that was missing. I don't know every other tool in the market. So, I don't know if this is a good point of only Zabbix, or other tools are also doing it, but from my point of view, this is the most useful page that I use, along with the problems page that efficiently lists the problem, recovery time, ending hours, starting hours, and so on.""It has an intuitive UI with beautiful graphs and customizable maps.""The initial setup was not complex.""The flexibility of this solution is amazing.""The initial setup was very quick. The first time it was long because I didn't know it yet. I was only using Windows. The first time was very difficult because of the operating system.""It's a very reliable platform and we've never had any issues regarding the scalability or the stability of Zabbix.""The integration with third-party tools and the alerts are most valuable.""The most valuable feature is network traffic monitoring."

More Zabbix Pros →

Cons
"The configurations could be better. There are multiple tests where you can do something, but they can be a trigger as well. The overriding methodologies are not that easy. The configurations are difficult. The configuration and thorough day-to-day operations to get them to the level you want takes some time. It's very difficult.""In terms of features that could be improved, I would say the agent integration into the operating system. We are having difficulties integrating Linux into some of the networking devices.""The solution should be more user-friendly and offer a better user interface.""The initial setup should be easier to complete.""Third-party tools have had to be created to make SCOM management pack creation more efficient and effective. However, this weighs down the application as it just adds a resource requirement, which is ballooning the size of the necessary storage and all that for essentially substandard components.""System Center just provided upgrade and update features for Windows clients, and Windows systems, and did not support Linux, Android, or iOS, and other operating systems. They need to provide better integration with other operating systems if they don't already.""The dashboard features are not user-friendly for our management team, only for the technical department.""It would be a much better product if Microsoft provided management packs with the product."

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"If you want to use all of the features then you have to pay a licensing fee.""There's a small module of APM, however, it is not an enhanced version. People usually ask for a full-fledged APM solution.""An area for improvement would be the ease of doing aggregation from the value or different devices.""The user interface could be a bit better. They could update it a bit.""I would like to see a more flexible mobile client, and better HA out of the box.""The APM monitoring has room for improvement, although I hear that the new 5.2 version has some improvements in that area, and I'd like to give that a go. I would like to see a few more templates out there for different styles of monitoring. I use the Grafana interface for reporting. I would also like it to have an out-of-the-box ability to email reports. You can create reports, but to be able to email those reports would be really helpful. I've got users who are not interested in logging in and generating a report. They want it all pre-canned and sent to an email address. It would also be really handy if we could pin certain reports up onto platforms such as Teams or SharePoint. A GUI for the proxy server would be cool to have for debugging purposes and for the support teams to have a look at, but I don't know whether that's really feasible to do. I get enough from the log files themselves.""The graphical user interface could be customized a little bit more, and also the dashboard could be more friendly.""We would like to monitor other touchpoints such as ATM machines. It would be great if it can provide monitoring of ATM machines. Compatibility with other products would also be great."

More Zabbix Cons →

Pricing and Cost Advice
  • "It is more expensive than the competition."
  • "SCOM is part of the System Center suite and I am satisfied with the pricing."
  • "We have an enterprise agreement that includes this product as part of it."
  • "The pricing is good, and it's part of their system center suite."
  • "We have to pay for a license and the price is fine for us."
  • "We have an EA with Microsoft, and it comes as part of the EA."
  • "Our Enterprise Agreement includes the price."
  • More SCOM Pricing and Cost Advice →

  • "We purchased Zabbix for a good price, including support"
  • "We are using the free, open-source version."
  • "It's an open-source solution that can be used free of charge."
  • "This solution is completely open-source, so it is quite affordable."
  • "Zabbix is free but if you use it in production then you have to pay for it."
  • "My manager is very happy because it doesn't cost anything."
  • "This is an open-source solution that can be used free of charge."
  • "We were searching for an open source solution and Zabbix fit the bill because it is free and open source under the GPL license."
  • More Zabbix Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:Being able to make and customize management packs and send out notifications is very valuable.
    Top Answer:The solution is provided by Microsoft for free but there are operating costs. Those would be the many hours necessary to prune it. We have a contract for support. If that didn't exist, then the cost… more »
    Top Answer:The SCOM dashboards have room for improvement. They've been improving them in iterations slowly and surely. Third-party tools have had to be created to make SCOM management pack creation more… more »
    Top Answer:There is a problems page that shows us every warning or problem that occurs on our VMs globally. The map screen is also really useful because this is something that was missing. I don't know every… more »
    Top Answer:I'm surprised that Ubuntu Linux has a paid license, even some supporting stuff included. We don't use the paid version, we only use the common edition.
    Top Answer:In terms of user-friendliness, large maps could be more interactive. We should be able to click on some areas and move some objects. It would make it simpler to see things while analyzing some… more »
    Ranking
    10th
    Views
    11,511
    Comparisons
    7,966
    Reviews
    14
    Average Words per Review
    528
    Rating
    7.8
    Views
    49,038
    Comparisons
    37,582
    Reviews
    49
    Average Words per Review
    524
    Rating
    8.2
    Comparisons
    Dynatrace logo
    Compared 9% of the time.
    SolarWinds NPM logo
    Compared 8% of the time.
    PRTG Network Monitor logo
    Compared 8% of the time.
    Nagios XI logo
    Compared 6% of the time.
    AppDynamics logo
    Compared 4% of the time.
    Nagios XI logo
    Compared 15% of the time.
    Centreon logo
    Compared 9% of the time.
    Nagios Core logo
    Compared 8% of the time.
    Splunk logo
    Compared 6% of the time.
    Amazon CloudWatch logo
    Compared 3% of the time.
    Also Known As
    System Center Operations Manager, SCOM 2012
    Learn More
    Overview

    SCOM (System Center Operations Manager) is a cross-platform data center monitoring and reporting tool that checks the status of various objects defined within the environment, such as server hardware, system services, etc. The solution allows data center administrators to deploy, configure, manage, and monitor the operations, services, devices and applications of multiple enterprise IT systems via a single pane of glass. It is suitable for businesses of all sizes.

    SCOM Features

    SCOM has many valuable key features. Some of the most useful ones include:

    • Application monitoring
    • Database monitoring
    • Threshold alerts
    • IT Asset Discovery
    • Predictive capabilities
    • Server usage monitoring and capacity forecasting
    • Application performance management console
    • Server availability and performance monitoring
    • Collaboration tools
    • Virtualization monitoring
    • Patch management
    • Out-of-the box templates to monitor applications
    • Application dependency mapping and thresholding

    SCOM Benefits

    There are several benefits to implementing SCOM. Some of the biggest advantages the solution offers include:

    • Management and monitoring of Windows as well as Unix/Linux platforms
    • Remotely connect to Windows machines and perform administrative tasks from the console itself
    • Custom dashboard creation to help monitor the datacenter with ease
    • Agent based monitoring
    • Integrates well with other Microsoft products
    • Easy to use and reliable

    Reviews from Real Users

    Below are some reviews and helpful feedback written by PeerSpot users currently using the SCOM solution.

    A Manager at a financial services firm says, “The feature I like most about SCOM is that it is easy-to-use. I find it very user-friendly. I also like the knowledge base which it has. You can find the resolution to questions or issues directly within the SCOM itself. It will alert you with a recommendation of what you need to do at the same time. This sort of self-diagnosis or prompting is one of the great values you get from SCOM compared to other solutions.”

    PeerSpot user Zahari Z., Information Technology Auditor at a financial services firm, mentions, “Availability monitoring is the feature I have found most valuable, as well as the capacity and ability to send notifications. There is a mechanism to set up a notification from the SCOM and whenever there is a drop in the availability the notification alerts not only for availability but for other issues as well. You can align thresholds according to the speed of your environment and you can have a threshold related notification, which is one of the useful features.”

    Bill W., Sr. Systems Engineer at Arapahoe County Government, comments, “ I like some of their newer features, such as maintenance schedules, because SCOM records SLA and SLO time. When we patch, things are automatically put into maintenance mode so that the numbers for our systems being down, do not count against us.”

    A Project Manager at a tech services company explains, “The feature I have found most valuable is the book feature. While we run the Sprint one we can add some setups for multiple sprints.”

    A Systems Engineer at an educational organization states, “Because it's Windows-based, it actually reports quite well. It reports everything you can think of on the Windows server and allows you to monitor anything. It's excellent for those in the Windows world as it's very good at it.”

    Zabbix is a free software tool traditionally used for monitoring your organization’s IT infrastructure, including networks, servers, virtual machines, and cloud services. Zabbix makes it possible for you to maintain control of your infrastructure by collecting any metric from any source. The solution also offers agentless monitoring, synthetic monitoring, custom collection methods, and data transformation.

    Zabbix offers:

    • Network monitoring
    • Server monitoring
    • Cloud monitoring
    • Application monitoring
    • Service monitoring

    Zabbix Features

    Zabbix has many valuable key features, including:

    Action Log, Anomaly Detection, Auditing, Automated Actions, Availability Reports, Capacity Planning, Custom Scripts, Custom Templates, Data Retrieval, Drill-Down Reports, Encryption, Event Correlation, History Data Analysis, Metric Collection, Multiple Authentication Methods, Multiple Severity Levels, Native WMI Support for Windows Agent, Network Discovery, Notifications, Root Cause Analysis, Trend Prediction, WMI Support, Web Services Widget-based Dashboards, Zero-Maintenance

    Zabbix Benefits

    There are several benefits to implementing Zabbix. Some of the biggest advantages the solution offers include:

    • Flexible deployment options: Zabbix can be deployed on-premises or in the cloud to help you stay fully in control of your data.

    • Unlimited scalability: Zabbix is scalable to any infrastructure. It can easily scale for your personal home, or can scale for a large enterprise environment.

    • Ready-to-use templates: Zabbix comes with ready-to-use templates which makes it easy to integrate with systems you already use.

    • External vault: Zabbix enables you to keep your data secure and safe by providing an external vault storage option.

    • High availability: By using Zabbix’s high availability solution, you can negate the risk of data loss and gain 24/7 uptime.

    • Partner and vendor-backed: The solution is backed by 250+ global partners and multiple external vendors, giving you confidence in the solution.

    Reviews from Real Users

    Below are some reviews and helpful feedback written by Zabbix users.

    PeerSpot user Shibu B., Regional Manager/ Service Delivery at ASPL Info Services, says, "The solution is quite mature and very stable. The monitoring capabilities of the product are excellent.” He also adds, “The solution is very easy to scale and the product is open-source, meaning there aren't any licensing costs associated with it.”

    Julian L., Senior Specialist Critical Infrastructure at an educational organization, comments that the solution is “A complete solution that doesn't cost anything, does what I need it to do, and has easy-to-use templates and very good scalability.” He also mentions “The agents are pretty cool. They're easy to roll out. The standard out-of-the-box templates are also pretty easy to use. The integration with other learning products is also good.”

    Faycal N., CEO/Founder at Zen Networks, praises the product, mentioning, “Its overall flexibility is most valuable. When our customers have some custom applications that are not necessarily covered by the community or a standard monitoring tool, we use Zabbix to build our own modules with our own templates. This feature has been useful in using Zabbix for infrastructure and IT monitoring. It has also been useful for industrial equipment monitoring. Zabbix is very lightweight. It is efficient in terms of performance because it doesn't use a lot of resources."

    Offer
    Learn more about SCOM
    Learn more about Zabbix
    Sample Customers
    Dialog Telekom
    Bodybuilding.com, LLC., ITtelligent Consulting Services,Eltele AS, Total Server Solutions, LLC., ChinaNetCloud
    Top Industries
    REVIEWERS
    Financial Services Firm25%
    Retailer10%
    Government10%
    Healthcare Company8%
    VISITORS READING REVIEWS
    Computer Software Company25%
    Comms Service Provider14%
    Government12%
    Financial Services Firm9%
    REVIEWERS
    Computer Software Company21%
    Comms Service Provider9%
    Energy/Utilities Company6%
    Manufacturing Company6%
    VISITORS READING REVIEWS
    Comms Service Provider28%
    Computer Software Company22%
    Government7%
    Financial Services Firm5%
    Company Size
    REVIEWERS
    Small Business17%
    Midsize Enterprise23%
    Large Enterprise60%
    VISITORS READING REVIEWS
    Small Business16%
    Midsize Enterprise15%
    Large Enterprise69%
    REVIEWERS
    Small Business48%
    Midsize Enterprise21%
    Large Enterprise31%
    VISITORS READING REVIEWS
    Small Business22%
    Midsize Enterprise21%
    Large Enterprise58%
    Buyer's Guide
    SCOM vs. Zabbix
    May 2022
    Find out what your peers are saying about SCOM vs. Zabbix and other solutions. Updated: May 2022.
    607,332 professionals have used our research since 2012.

    SCOM is ranked 10th in Network Monitoring Software with 15 reviews while Zabbix is ranked 1st in Network Monitoring Software with 49 reviews. SCOM is rated 8.0, while Zabbix is rated 8.2. The top reviewer of SCOM writes "Feature rich, scalable and user-friendly, but open-source products are free and do the same thing". On the other hand, the top reviewer of Zabbix writes "Very mature, easy to scale, and free to use". SCOM is most compared with Dynatrace, SolarWinds NPM, PRTG Network Monitor, Nagios XI and AppDynamics, whereas Zabbix is most compared with Nagios XI, Centreon, Nagios Core, Splunk and Amazon CloudWatch. See our SCOM vs. Zabbix report.

    See our list of best Network Monitoring Software vendors.

    We monitor all Network Monitoring Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.