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IBM Tivoli Business Service Manager vs OPS/MVS Automation Intelligence comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 23, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

IBM Tivoli Business Service...
Ranking in Event Monitoring
12th
Average Rating
7.6
Reviews Sentiment
6.4
Number of Reviews
2
Ranking in other categories
No ranking in other categories
OPS/MVS Automation Intellig...
Ranking in Event Monitoring
9th
Average Rating
9.2
Reviews Sentiment
5.3
Number of Reviews
28
Ranking in other categories
Mainframe Management (4th)
 

Mindshare comparison

As of May 2026, in the Event Monitoring category, the mindshare of IBM Tivoli Business Service Manager is 4.8%, up from 0.8% compared to the previous year. The mindshare of OPS/MVS Automation Intelligence is 4.0%, up from 2.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Event Monitoring Mindshare Distribution
ProductMindshare (%)
OPS/MVS Automation Intelligence4.0%
IBM Tivoli Business Service Manager4.8%
Other91.2%
Event Monitoring
 

Featured Reviews

reviewer847356 - PeerSpot reviewer
IT Manager at a tech services company with 1,001-5,000 employees
Good technical support, and efficient for working with business data
We use this solution for working with data. The most valuable feature of this solution is the efficiency. This application should be made easier to use because it usually needs training and it is not easy to operate. We have been using this solution for fourteen years. The stability of this…
SR
System Programmer at Krungsri
Automation has improved alerts and file handling but script-based setup still needs simplification
OPS_MVS Automation Intelligence is the automation tool I use. I think OPS_MVS Automation Intelligence is good for creating complex rules because it's coding, but it takes time to learn how to use it. OPS_MVS Automation Intelligence works well if you know the syntax very well and you have experience in creating scripts or REXX syntax; it would be very good and is a good tool, but it takes time to learn, so that is for experienced staff to work with. I would rate the product a six from one to ten. I cannot think of any additional features in the next release of OPS_MVS Automation Intelligence.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature of this solution is the efficiency."
"The most valuable feature of this solution is the efficiency."
"TBSM is a rock, and our house would have crumbled without it."
"The performance of it is beyond exceptional. It is probably one of the best products that I have ever worked with. It is easy to use, comprehensive, and can perform almost any task you need it to."
"​The service has been wonderful. I like the people that I have had to deal with. The process is very straightforward. I call or use the website."
"It is an easy product to use and it is stable."
"Valuable features include: SSM, which provides for orderly startup and shutdown; OPSLOG, which enables filtering by message-id, and/or jobname(s); Rules, as OPS/REXX interface streamlines deployment, interfaces easily with JES2 and z/OS."
"What I like about it personally is that I can go out and interrupt what's going on and bring a job down if I need to, and bring it back up."
"When selecting a vendor, the most important thing is the ability to meet our needs, and CA does a very good job of that."
"For the mainframe it's a really good automation tool, it's been really solid for what we needed it for, and it's been flexible and scalable across the enterprise."
"With the automation pieces we can bring this region up or take this region down, and it allows us to always meet our time critical requirements."
 

Cons

"This application should be made easier to use because it usually needs training and it is not easy to operate."
"This application should be made easier to use because it usually needs training and it is not easy to operate."
"Yes, Event Storms and other less traumatic triggers the JVM to hang requiring recycles."
"Scalability is zero. It cannot be scaled because of its age."
"I think some of their built-in functions are short on functionality."
"One thing that comes to mind is the MQ interface. The last time we tried to use it, it seemed a little clunky."
"With stability, sometimes we do have problems with this product."
"Some of the commands are long."
"The reason sometimes it is not stable, we do not have the expertise to write the script.​"
"My impressions on OPS_MVS Automation Intelligence is that it's quite difficult to use, as it relies mainly on the coding syntax and doesn't provide an easy-to-use GUI."
"One thing that comes to mind is the MQ interface. The last time we tried to use it, it seemed a little clunky."
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Top Industries

By visitors reading reviews
No data available
Financial Services Firm
13%
Logistics Company
9%
Educational Organization
8%
Outsourcing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business1
Large Enterprise25
 

Questions from the Community

Ask a question
Earn 20 points
What needs improvement with OPS/MVS Automation Intelligence?
My impressions on OPS_MVS Automation Intelligence is that it's quite difficult to use, as it relies mainly on the coding syntax and doesn't provide an easy-to-use GUI. OPS_MVS should have an easy-t...
What is your primary use case for OPS/MVS Automation Intelligence?
We use the auto-purge transaction for some transactions that run very long, and we also use automation to open and close files in CICS as well.
What advice do you have for others considering OPS/MVS Automation Intelligence?
OPS_MVS Automation Intelligence is the automation tool I use. I think OPS_MVS Automation Intelligence is good for creating complex rules because it's coding, but it takes time to learn how to use i...
 

Also Known As

Tivoli Business Service Manager, BSM
CA OPS MVS Event Management and Automation, CA OPS/MVS Event Management and Automation, Unicenter CA-OPS/MVS Event Management and Automation
 

Overview

 

Sample Customers

SSGC
Tieto
Find out what your peers are saying about IBM Tivoli Business Service Manager vs. OPS/MVS Automation Intelligence and other solutions. Updated: April 2026.
893,438 professionals have used our research since 2012.