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IBM Tivoli Business Service Manager vs OPS/MVS Automation Intelligence comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 23, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

IBM Tivoli Business Service...
Ranking in Event Monitoring
12th
Average Rating
7.6
Reviews Sentiment
6.4
Number of Reviews
2
Ranking in other categories
No ranking in other categories
OPS/MVS Automation Intellig...
Ranking in Event Monitoring
9th
Average Rating
9.2
Reviews Sentiment
5.3
Number of Reviews
28
Ranking in other categories
Mainframe Management (4th)
 

Mindshare comparison

As of June 2026, in the Event Monitoring category, the mindshare of IBM Tivoli Business Service Manager is 4.9%, up from 0.9% compared to the previous year. The mindshare of OPS/MVS Automation Intelligence is 4.0%, up from 2.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Event Monitoring Mindshare Distribution
ProductMindshare (%)
OPS/MVS Automation Intelligence4.0%
IBM Tivoli Business Service Manager4.9%
Other91.1%
Event Monitoring
 

Featured Reviews

reviewer847356 - PeerSpot reviewer
IT Manager at a tech services company with 1,001-5,000 employees
Good technical support, and efficient for working with business data
We use this solution for working with data. The most valuable feature of this solution is the efficiency. This application should be made easier to use because it usually needs training and it is not easy to operate. We have been using this solution for fourteen years. The stability of this…
SR
System Programmer at Krungsri
Automation has improved alerts and file handling but script-based setup still needs simplification
OPS_MVS Automation Intelligence is the automation tool I use. I think OPS_MVS Automation Intelligence is good for creating complex rules because it's coding, but it takes time to learn how to use it. OPS_MVS Automation Intelligence works well if you know the syntax very well and you have experience in creating scripts or REXX syntax; it would be very good and is a good tool, but it takes time to learn, so that is for experienced staff to work with. I would rate the product a six from one to ten. I cannot think of any additional features in the next release of OPS_MVS Automation Intelligence.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature of this solution is the efficiency."
"TBSM is a rock, and our house would have crumbled without it."
"We went with the best automation solution available."
"OPS/MVS is much more intuitive to use, especially compared to Netview/SA/GDPS."
"Compared to the products on the market, it is hands down the best one."
"The documentation is simple, easy to follow, and use. A limited, first-time systems programmer can do it, in that it is out-of-the-box almost functional."
"Because we can define complex commands, the training of new operators is quicker. We can also put checks in place, that will prevent user errors."
"The benefits are the ability to do monitoring on your mainframe systems exactly the way you want to do it."
"The performance of it is beyond exceptional. It is probably one of the best products that I have ever worked with. It is easy to use, comprehensive, and can perform almost any task you need it to."
"Their technical support is incredible, immediately responsive, and even if it is not updated to Level 2 support sometimes, they chip in providing more detailed answers and options to fix the problem."
 

Cons

"This application should be made easier to use because it usually needs training and it is not easy to operate."
"Yes, Event Storms and other less traumatic triggers the JVM to hang requiring recycles."
"With stability, sometimes we do have problems with this product."
"We're missing the boat. We don't have a graphical display and we need something beyond just pretty PC pictures for the other departments."
"Because of its age, it's a little bit difficult to modernize some of the integrations and some of the functions."
"There are, however, still some restrictions with sysplex vars as far as which kinds of rules you can use them in, which is also the case for OPSHFI vars."
"One thing that comes to mind is the MQ interface. The last time we tried to use it, it seemed a little clunky."
"Some of the command sequences are too long."
"The reason sometimes it is not stable, we do not have the expertise to write the script.​"
"I've seen a mobile app that allows you to get the system status from your phone. That's a really nice feature that I’d like to see."
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Top Industries

By visitors reading reviews
No data available
Construction Company
16%
Financial Services Firm
11%
Outsourcing Company
8%
Educational Organization
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business1
Large Enterprise25
 

Questions from the Community

Ask a question
Earn 20 points
What needs improvement with OPS/MVS Automation Intelligence?
My impressions on OPS_MVS Automation Intelligence is that it's quite difficult to use, as it relies mainly on the coding syntax and doesn't provide an easy-to-use GUI. OPS_MVS should have an easy-t...
What is your primary use case for OPS/MVS Automation Intelligence?
We use the auto-purge transaction for some transactions that run very long, and we also use automation to open and close files in CICS as well.
What advice do you have for others considering OPS/MVS Automation Intelligence?
OPS_MVS Automation Intelligence is the automation tool I use. I think OPS_MVS Automation Intelligence is good for creating complex rules because it's coding, but it takes time to learn how to use i...
 

Also Known As

Tivoli Business Service Manager, BSM
CA OPS MVS Event Management and Automation, CA OPS/MVS Event Management and Automation, Unicenter CA-OPS/MVS Event Management and Automation
 

Overview

 

Sample Customers

SSGC
Tieto
Find out what your peers are saying about IBM Tivoli Business Service Manager vs. OPS/MVS Automation Intelligence and other solutions. Updated: June 2026.
902,270 professionals have used our research since 2012.