Try our new research platform with insights from 80,000+ expert users

SailPoint Identity Security Cloud pros and cons

Vendor: SailPoint

4.1 out of 5

71 reviews
96% willing to recommend

2,764 followers

Pros & Cons summary

SailPoint Identity Security Cloud excels in identity lifecycle management with robust provisioning and compliance features. It integrates well with various systems and offers customization for industry-specific needs. However, it struggles with reporting, analytics, and technical support, having slow responses. Advanced provisioning requires improvement and automation needs enhancement. It is recognized for reliability in complex environments, providing good security value but with high pricing, potentially prohibitive for some, including additional licensing costs.

Buyer's Guide

Get pricing advice, tips, use cases and valuable features from real users of this product.

Prominent pros & cons

PROS

SailPoint Identity Security Cloud provides excellent security and administration features for access control and user management.

Its provisioning and role management capabilities are highly valued for efficiency.

The integration with other systems is seamless, enhancing overall functionality.

SailPoint offers comprehensive compliance and certification features, strengthening security measures.

It includes advanced functionalities like AI and machine learning for automated approvals and recommendations.

CONS

SailPoint Identity Security Cloud's advanced provisioning features require improvement.

The reporting and analytics capabilities are limited and not user-friendly.

SailPoint Identity Security Cloud needs more automation, especially in access certification and provisioning without management intervention.

The cost remains high and poses a challenge for mid-tier companies with additional licensing costs.

SailPoint Identity Security Cloud lacks some features like privileged account management, which competitors like Okta offer.

SailPoint Identity Security Cloud Pros review quotes

JO

IT Engineer at a energy/utilities company with 1,001-5,000 employees

Jul 1, 2019

We like the integration with other systems.

Read full review

RF

Hse Manager at a retailer with 10,001+ employees

Jan 23, 2024

One of the most valuable aspects of SailPoint is its open integration interface.

Read full review

MT

Principal Consultant at CyberCX

Sep 10, 2021

The solution is very good at the management of the identity lifecycle.

Read full review

SailPoint Identity Security Cloud

Free Report: SailPoint Identity Security Cloud Reviews and More

Learn what your peers think about SailPoint Identity Security Cloud. Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.

856,873 professionals have used our research since 2012.

DM

reviewer02755566

Identity Management Consultant at a consultancy with self employed

Jan 26, 2023

The big one now is that they're adding AI and machine learning to figure out automated approvals and make recommendations to their reviewers. So, if I bring up Doug McPherson and it says he has access to this application, the system will make a review based on peer group analysis. That's one of the biggest new things. The problem used to be that people would get everything loaded on, and they created too much work for themselves. Now, they can use these policies and start to let the machine pick the less risky things.

Read full review

SushantAggarwal

Architect(IAM) at Nixu

Sep 2, 2022

SailPoint IdentityIQ has more enriched out-of-box connectors than the others.

Read full review

DR

Commercial and Technical Professional Manager at Evolution Technologies Group

Mar 7, 2021

The most valuable feature for our customers and for us is the identity data warehouse.

Read full review

CD

Security Solutions Architect at Dimension Data

Oct 12, 2021

Deployment takes a bit of time, however, once it's done properly, everything becomes very organized and easy to use.

Read full review

RameshBhattacharjee

Manager at RSM US LLP

Oct 11, 2022

Has a great certification module with intuitive options.

Read full review

reviewer1553463

Senior Solution Architect at a tech services company with 51-200 employees

Apr 14, 2021

It provides a lot of out-of-the-box functionalities. You don't have to do too much custom development like other solutions such as Microsoft or NetIQ. It also has a lot of out-of-the-box connectors for different sources, directories, databases, etc. Its cloud version is working very well, and its pricing is okay. Its value for money is fine for most of the customers. It is also very flexible. They have frequent new releases and patches for fixing errors and things like that.

Read full review

MM

Governance Specialist Tl at CarePlus

Jul 20, 2022

A feature of SailPoint IdentityIQ that I like best is that it has good integration with other platforms. My company is using ADP here in Brazil, and SailPoint IdentityIQ works very, very well with it. My company is also using the solution for governance evaluation, segregation, and other access tests. For my company, SailPoint IdentityIQ is a very important solution, especially because it's automated, and there's a huge audit and risk issue here in Brazil.

Read full review

Show 10 more reviews (out of 61)

SailPoint Identity Security Cloud Cons review quotes

JO

IT Engineer at a energy/utilities company with 1,001-5,000 employees

Jul 1, 2019

I would like to see more Cloud management from this product.

Read full review

RF

Hse Manager at a retailer with 10,001+ employees

Jan 23, 2024

Finding integration experts for SailPoint in the North American market can be challenging, and transitioning to a no-code or low-code setup could reduce dependence on specialized skills.

Read full review

MT

Principal Consultant at CyberCX

Sep 10, 2021

Compared to at least one other product some of the administrative tasks could be easier or more intuitive.

Read full review

SailPoint Identity Security Cloud

Free Report: SailPoint Identity Security Cloud Reviews and More

Learn what your peers think about SailPoint Identity Security Cloud. Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.

856,873 professionals have used our research since 2012.

DM

reviewer02755566

Identity Management Consultant at a consultancy with self employed

Jan 26, 2023

It tends to be more expensive, but at the end of the day, it works.

Read full review

SushantAggarwal

Architect(IAM) at Nixu

Sep 2, 2022

There's a lot of customization required to improve the user experience.

Read full review

DR

Commercial and Technical Professional Manager at Evolution Technologies Group

Mar 7, 2021

The report functionality and dashboard of the access manager could be improved.

Read full review

CD

Security Solutions Architect at Dimension Data

Oct 12, 2021

The solution, in general, is quite expensive.

Read full review

RameshBhattacharjee

Manager at RSM US LLP

Oct 11, 2022

The cost can be prohibitive for middle-tier companies.

Read full review

reviewer1553463

Senior Solution Architect at a tech services company with 51-200 employees

Apr 14, 2021

They can work on their strategy for the on-premise version. They have to decide whether and for how long they will support the on-premise version. The new features first appear in the cloud, and after that, they are released for the on-premise version. In the cloud, you have more options and flexibility, which is absolutely normal. They have to have a clear strategy regarding whether they'll support the on-premises version with the same focus. The licensing for on-premise and cloud is a little bit different. They can make it the same.

Read full review

MM

Governance Specialist Tl at CarePlus

Jul 20, 2022

In the past, we had a lot of problems with SailPoint IdentityIQ, particularly in providing access and provisioning. There were some gaps in the operation of the solution because they were manual rather than automated, and the users and administrators were given access directly via Active Directory, and it wasn't appropriate for us at the time to use. In terms of integration, we could provide a more automated solution after a minimum number of years, but not in the SailPoint IdentityIQ platform, but there were problems in the registration, for example, with putting information inside ADP, but in general, we were able to solve those problems, and after implementing SailPoint IdentityIQ we had increased evaluations.

Read full review

Show 10 more reviews (out of 60)

Product Categories

Product Categories

User Provisioning Software

Identity Management (IM)

Identity and Access Management as a Service (IDaaS) (IAMaaS)

SaaS Management Platforms

Cloud Infrastructure Entitlement Management (CIEM)

Popular Comparisons

Popular Comparisons

Microsoft Entra ID vs SailPoint Identity Security Cloud

Workspace ONE UEM vs SailPoint Identity Security Cloud

Omada Identity vs SailPoint Identity Security Cloud

Okta Workforce Identity vs SailPoint Identity Security Cloud

Fortinet FortiAuthenticator vs SailPoint Identity Security Cloud

Saviynt vs SailPoint Identity Security Cloud

Ping Identity Platform vs SailPoint Identity Security Cloud

Google Cloud Identity vs SailPoint Identity Security Cloud

One Identity Manager vs SailPoint Identity Security Cloud

ForgeRock vs SailPoint Identity Security Cloud

Microsoft Entra ID Protection vs SailPoint Identity Security Cloud

JumpCloud vs SailPoint Identity Security Cloud

CyberArk Identity vs SailPoint Identity Security Cloud

Microsoft Identity Manager vs SailPoint Identity Security Cloud

One Identity Active Roles vs SailPoint Identity Security Cloud

See all alternatives

Product Categories

Product Categories

User Provisioning Software

Identity Management (IM)

Identity and Access Management as a Service (IDaaS) (IAMaaS)

SaaS Management Platforms

Cloud Infrastructure Entitlement Management (CIEM)

Popular Comparisons

Popular Comparisons

Microsoft Entra ID vs SailPoint Identity Security Cloud

Workspace ONE UEM vs SailPoint Identity Security Cloud

Omada Identity vs SailPoint Identity Security Cloud

Okta Workforce Identity vs SailPoint Identity Security Cloud

Fortinet FortiAuthenticator vs SailPoint Identity Security Cloud

Saviynt vs SailPoint Identity Security Cloud

Ping Identity Platform vs SailPoint Identity Security Cloud

Google Cloud Identity vs SailPoint Identity Security Cloud

One Identity Manager vs SailPoint Identity Security Cloud

ForgeRock vs SailPoint Identity Security Cloud

Microsoft Entra ID Protection vs SailPoint Identity Security Cloud

JumpCloud vs SailPoint Identity Security Cloud

CyberArk Identity vs SailPoint Identity Security Cloud

Microsoft Identity Manager vs SailPoint Identity Security Cloud

One Identity Active Roles vs SailPoint Identity Security Cloud

See all alternatives

Related questions

47

Sailpoint IdentityIQ vs Oracle identity Governance

94

What Is The Biggest Difference Between SailPoint and CA IDM?

4

SailPoint IdentityIQ vs. CA Identity Governance

104

How does Sailpoint IdentityIQ compare with CyberArk PAM?

15

When evaluating User Provisioning, what aspect do you think is the most important to look for?

13

Why is Identity Governance and Administration (IGA) important?

27

Which one is best: Quest One Identity Manager or Forgerock Identity Management

2

Why is User Provisioning Software important for companies?