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SailPoint Identity Security Cloud pros and cons

Vendor: SailPoint
4.1 out of 5
Badge Ranked 1

Pros & Cons summary

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Prominent pros & cons

PROS

SailPoint Identity Security Cloud provides robust security administration across various environments and platforms, featuring effective user provisioning and role management functionalities.
It offers extensive customization options, especially for data imports and role modeling, facilitating seamless integration with existing organizational structures.
SailPoint Identity Security Cloud is recognized for its strong compliance capabilities, including valuable certification and provisioning features that enhance an organization's security posture.
The integration with other systems and applications is streamlined, promoting a cohesive IT infrastructure without extensive custom development.
It supports identity lifecycle management effectively, reducing operational overhead and improving organizational efficiency through automation and AI-driven processes.

CONS

Technical support response time and skills require improvement, with deficiencies in providing adequate assistance.
The solution is deemed highly technical, demanding advanced skills in Java and other technologies, making it less accessible.
Cloud offerings could be more flexible and should include further functionalities.
SailPoint could enhance reporting and analytics capabilities, which are currently inadequate and challenging to use.
There are problems regarding pricing, as it's considered expensive, especially with additional licensing costs.
 

SailPoint Identity Security Cloud Pros review quotes

it_user201006 - PeerSpot reviewer
Identity Management Infrastructure Services Senior Analyst at a insurance company with 501-1,000 employees
Jul 31, 2017
Security and administration for any new/current access.
it_user201891 - PeerSpot reviewer
Senior Technical Consultant at a tech services company with 10,001+ employees
Apr 3, 2017
Provisioning in multiple environments.
it_user711927 - PeerSpot reviewer
Delivery Manager at a tech services company with 1,001-5,000 employees
Jul 31, 2017
User provisioning and the role management features are good.
Learn what your peers think about SailPoint Identity Security Cloud. Get advice and tips from experienced pros sharing their opinions. Updated: December 2025.
879,259 professionals have used our research since 2012.
it_user715134 - PeerSpot reviewer
Information Security Architect and Senior Analyst
Aug 7, 2017
The level of customization for data imports and role modeling, because it helps to integrate faster, support easier and let it reuse the organization role structure.
it_user715140 - PeerSpot reviewer
Senior Software Design Engineer-IAM at a university with 10,001+ employees
Aug 7, 2017
​The Certification and Provisioning features are most valuable.
it_user787611 - PeerSpot reviewer
Works at a tech services company with 10,001+ employees
Jan 2, 2018
Great product to manage the access control of users.
CA
Digital Technology Leader, Risk Operations at Baker Hughes, a GE company
Aug 20, 2018
It is a stable tool, which we run in our complex environment.
JS
Global Advisory Board for Certified Threat Intelligence CTIA at EC-Council
Apr 29, 2019
This solution has improved our organization through its ease of application onboarding, approvals, provisioning, and lifecycle UI performance.
JO
IT Engineer at a energy/utilities company with 1,001-5,000 employees
Jul 1, 2019
We like the integration with other systems.
MK
Technical lead at a tech services company with 11-50 employees
Sep 22, 2019
The compliance features are the most valuable features.
 

SailPoint Identity Security Cloud Cons review quotes

it_user201006 - PeerSpot reviewer
Identity Management Infrastructure Services Senior Analyst at a insurance company with 501-1,000 employees
Jul 31, 2017
It allowed to implement the automated processes when a new employee is hired. It allows to have a main central process for new hires.
it_user201891 - PeerSpot reviewer
Senior Technical Consultant at a tech services company with 10,001+ employees
Apr 3, 2017
Additional details during account aggregation failures to help quick troubleshooting.
it_user711927 - PeerSpot reviewer
Delivery Manager at a tech services company with 1,001-5,000 employees
Jul 31, 2017
The advanced provisioning features require more improvement.
Learn what your peers think about SailPoint Identity Security Cloud. Get advice and tips from experienced pros sharing their opinions. Updated: December 2025.
879,259 professionals have used our research since 2012.
it_user715134 - PeerSpot reviewer
Information Security Architect and Senior Analyst
Aug 7, 2017
Some setups should be done in the interface and in the code, and could be made simpler.
it_user715140 - PeerSpot reviewer
Senior Software Design Engineer-IAM at a university with 10,001+ employees
Aug 7, 2017
The connector for EPIC, ServiceNow, and Duo.
it_user787611 - PeerSpot reviewer
Works at a tech services company with 10,001+ employees
Jan 2, 2018
Needs to focus on automation wherein provisioning of work can be improved and access certification should be automated without the intervention from a manager for approval.
CA
Digital Technology Leader, Risk Operations at Baker Hughes, a GE company
Aug 20, 2018
The product has poor reporting and analytic capabilities. Reports are not easy to use and its analytic capabilities are limited.
JS
Global Advisory Board for Certified Threat Intelligence CTIA at EC-Council
Apr 29, 2019
I think that the onboarding framework could be improved.
JO
IT Engineer at a energy/utilities company with 1,001-5,000 employees
Jul 1, 2019
I would like to see more Cloud management from this product.
MK
Technical lead at a tech services company with 11-50 employees
Sep 22, 2019
They should lower the price and technical support should be better.