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Omada Identity vs SAP Identity Management comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 6, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Omada Identity
Ranking in User Provisioning Software
4th
Ranking in Identity Management (IM)
4th
Average Rating
8.0
Reviews Sentiment
6.7
Number of Reviews
52
Ranking in other categories
Identity and Access Management as a Service (IDaaS) (IAMaaS) (4th), Customer Identity and Access Management (CIAM) (5th)
SAP Identity Management
Ranking in User Provisioning Software
7th
Ranking in Identity Management (IM)
13th
Average Rating
7.8
Reviews Sentiment
5.9
Number of Reviews
14
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of January 2026, in the Identity Management (IM) category, the mindshare of Omada Identity is 3.3%, down from 3.4% compared to the previous year. The mindshare of SAP Identity Management is 2.4%, up from 2.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Identity Management (IM) Market Share Distribution
ProductMarket Share (%)
Omada Identity3.3%
SAP Identity Management2.4%
Other94.3%
Identity Management (IM)
 

Featured Reviews

Lars Henrik Jensen - PeerSpot reviewer
Lead Cyber Security Architect at Ernst & Young
Faced deployment delays and daily errors but have streamlined access reviews and improved termination processes
The deployment of Omada Identity is complex; the product is not brilliantly documented, and it lacks the same level of documentation that could be found for systems such as SailPoint or Saviynt, making it harder to find material or help online, particularly with Omada Cloud. The system performance of Omada Identity is inconsistent; we've been analyzing this issue together with Omada, but we haven't been able to resolve whether the problem lies on their side or my client's side, which causes long response times and long run times in Omada sometimes. Omada Identity does not help deploy IGA within 12 weeks; the time frame for applying the rapid deployment solution was much longer than expected, and I am unsure if it is built on best practices across all systems. When we receive an error or system message from Omada Identity, it's very hard to decode what it means; we have had serious issues in daily imports that we can't explain, indicating a need for improved stability. The comprehensiveness of out-of-the-box connectors that Omada provides differs; the connectors for Microsoft and Salesforce are good, but for SAP, they are basically non-existent.
FM
Sales Executive at Minsait
Identity management enhances connectivity and productivity with streamlined access and robust security, offering time-saving processes and facilitating seamless integration with other BI tools
One area that could be improved with SAP Identity Management, other than support, is user engagement from an implementation perspective. It would be beneficial for SAP to extend their events and workshops that are currently performed for partners to their final customers, as many customers want to know what's new and what else they can do without solely depending on the partners. For SAP support in Brazil, everything is in English, which poses a difficulty for many customers. The support could be improved for the specific needs in Brazil, as many customers have difficulty accessing the support center due to the language barrier. This feedback is specific to Brazil, though it's unclear if SAP receives similar feedback from other countries. It could certainly be enhanced with Portuguese documents, among other improvements.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Omada Identity helps automate reviews of access requests, generating an approval for the manager immediately when a request is created, so that process doesn't take long."
"For me, the best feature of Omada Identity is its web interface because it's really easy for users to understand."
"User-friendly solution."
"The most valuable aspect of the product is that it is Microsoft-based and it supports all Microsoft technology."
"Support-wise, working with Omada has been good. We have very good direct interactions and fast responses."
"The support response time and the freedom from strange bugs and strange things happening in the software are valuable."
"It has a very user-friendly interface compared to what we are used to, and it is highly configurable. In the old solution, when we needed to do something, we had to have a programmer sitting next to us, whereas, in Omada Identity, everything is configurable."
"Omada offers a technical solution that addresses both our needs."
"It provides basic automatic user administration and role provisioning to save time."
"Some processes that they used to perform in two to three days now take one to two hours, which has been really beneficial for them regarding the time saved."
"The tool's most valuable features are its access control and approval of access requests. The self-service password reset feature is efficient. Role management capabilities streamline user access by assigning and revoking roles."
"Rather than implement a basic SSO, this solution assisted us with setting up two-factor authentication."
"The most valuable features of SAP Identity Management are business roles and automated user provisioning."
"What's most valuable in SAP Identity Management is that it's easily an out-of-the-box solution for connectivity with SAP applications. We do not have to do any customizations, and this makes the solution very compatible with most SAP applications. SAP Identity Management is also very user-friendly."
"What I like about SAP Identity Management is that it's stable for experienced users and suitable for access management, not just for SAP accounts, but for Active Directory, including file sharing and process sharing."
"What I found most valuable in SAP Identity Management is process automation. The solution also gives transparency about what is happening and why which I find beneficial. Another feature I found valuable in SAP Identity Management is integration. It has very good integration."
 

Cons

"The backend is pretty good but the self-service request access screen, the GUI, needs improvement. It's an old-fashioned screen. Also, Omada has reports, but I wouldn't dare show them to the business because they look like they're from 1995. I know they are working on these things and that’s good, because they’re really needed."
"The security permission inside Omada needs improvement. It's tricky to set up."
"The web GUI can be improved."
"The biggest issue, which is the reason why we are transitioning from their product to SailPoint, is the overall user experience."
"Omada Identity has two main issues that need to be solved or improved the most. One is its setup or installation process because it's complex and cumbersome. I'm talking about the process for on-premises deployment because I've never tried the cloud version of Omada Identity. Setting up the cloud version should be much easier. The second area for improvement in Omada Identity is that it's piggybacking on Microsoft's complex way of having all kinds of add-ons, extensions, or setups, whether small or large, such as the new SQL Server, and it's cumbersome to make sure that everything works. Omada Identity is a complex solution and could still be improved."
"The Omada support response time has room for improvement."
"The stability of Omada Identity needs improvement because we have experienced too many unexpected errors on a daily basis, causing significant trouble as we onboard more complex and business-critical systems."
"They need to improve the cost for small companies."
"It needs to have the SSO for the HANA modules that SAP is releasing."
"I find SAP Identity Management complicated to use. Maintaining it is also complex."
"A lack of startup connectors to different systems, and could have better connectors for SAP IDM."
"The pricing could be better."
"One of the areas for improvement in the solution is its user interface which needs to be up-to-date and fancier, in particular, have better visualization in terms of the tabs and buttons. The user interface of SAP Identity Management should be improved based on the latest trends."
"I have encountered issues with the host authentication feature."
"SAP Identity Management can improve risk analysis and authority checks."
"What needs improvement in SAP Identity Management is its compatibility with third-party applications. We'd like to get connectors or plugin settings to make it easier to manage other applications, whether SAP or non SAP applications. As SAP Identity Management is not compatible with non SAP applications, some of the clients are looking for other IDM applications such as SalePoint and Saviynt, so this is an issue we've observed in the solution."
 

Pricing and Cost Advice

"Being Dutch, I can only say that it is extremely expensive, but all software products are expensive. If you have 38,000 users, then even one dollar or one euro per person would amount to a significant amount of money. Because of the high number of users, anything gets expensive very fast here."
"It is fairly priced for an on-premise environment, but for the cloud environment, I am not that happy with the pricing."
"It is licensed per managed user per year."
"Omada is too expensive. We are in the automotive industry. The pricing might be high because most of the other customers are in the insurance or banking sectors, but it's steep for an auto supply company."
"Omada continues to be very competitive on pricing, especially on the Omada cloud product."
"There were a lot of administrator, partner, and supplier accounts for people who were no longer working for us but still in the system. So, we reduced the number of users no longer with the company, which saved us some money on licensing."
"Omada Identity is very reasonably and competitively priced."
"From an on-prem point of view, the cost is quite transparent and reasonable. The direct cost is primarily for licenses and maintenance on licenses."
"I rate the solution's pricing a four out of ten."
"When evaluating the price of any product, I first look at how it meets my business requirements and if it meets requirements adequately and predictively. Currently, I don't see this from SAP Identity Management, so pricing for it is expensive, in my opinion."
"The licensing cost varies depending on the specific requirements and deployment size."
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Top Industries

By visitors reading reviews
Financial Services Firm
16%
Manufacturing Company
9%
Computer Software Company
9%
Government
6%
Manufacturing Company
15%
Financial Services Firm
8%
Energy/Utilities Company
7%
Retailer
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise3
Large Enterprise43
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise3
Large Enterprise6
 

Questions from the Community

What do you like most about Omada Identity Cloud?
As an administrator, we benefit from a lot of functionality that is available out of the box, but it is also configurable to meet our specific needs.
What is your experience regarding pricing and costs for Omada Identity Cloud?
I'm not fully aware of the pricing details, which are managed by higher management; however, the product itself is said to have a good price, although the support can be expensive.
What needs improvement with Omada Identity Cloud?
There is room for improvement in Omada Identity, primarily in customization for administrators; many custom tasks require contacting providers even for simple changes. We need more hands-on customi...
What do you like most about SAP Identity Management?
The tool's most valuable features are its access control and approval of access requests. The self-service password reset feature is efficient. Role management capabilities streamline user access b...
What needs improvement with SAP Identity Management?
One area that could be improved with SAP Identity Management, other than support, is user engagement from an implementation perspective. It would be beneficial for SAP to extend their events and wo...
What is your primary use case for SAP Identity Management?
The use cases for SAP Identity Management include the logistics company, and we also have a beverage company that is using SAP Identity Management. We did not make the migration for them, but we im...
 

Also Known As

Omada Identity Suite, Omada Identity Cloud
SAP NetWeaver Identity Management, NetWeaver Identity Management
 

Overview

 

Sample Customers

Bayer, ECCO Shoes, Vattenfall, NuStar Energy, Unicredit, Schiphol Group, BMW Group, Deutsche Leasing
State of Indiana, Automotive Resources International (ARI), Alliander N.V., Chemion Logistik GmbH, Seoul National University Bundang Hospital (SNUBH)
Find out what your peers are saying about Omada Identity vs. SAP Identity Management and other solutions. Updated: December 2025.
880,435 professionals have used our research since 2012.