

Omada Identity and Okta Platform compete in the identity management category. Omada Identity seems to have the upper hand in identity governance and integration capabilities, while Okta Platform is favored for its user management and access solutions.
Features: Omada Identity provides robust compliance reporting, automation, and Microsoft technology integration. Okta Platform offers strong single sign-on, multi-factor authentication, and user management features. Omada Identity is lauded for its identity lifecycle management and self-service capabilities, while Okta is appreciated for its ease of use and wide application integration.
Room for Improvement: Omada Identity needs to improve its UI design, expand connector offerings, and simplify its installation process. Okta Platform could enhance its lifecycle management and offer a more flexible pricing model for SMBs. Both platforms aim to improve user experience and configuration processes.
Ease of Deployment and Customer Service: Omada Identity offers a complex deployment process, especially for on-premises installations, with variable customer support. Okta Platform provides a smoother setup experience in hybrid and cloud environments, with generally responsive customer service, though faster support is desired.
Pricing and ROI: Omada Identity is competitively priced, offering good ROI through reduced manual processes. Its long-term economics make it a cost-effective investment. Okta Platform is perceived as expensive for smaller enterprises but provides strong value for larger organizations, justifying the investment with its scalable and robust identity management features.
We have our dashboard to log in via Okta Workforce Identity.
It has saved approximately 50 to 80 percent of our time.
Omada Identity has definitely helped us save time when provisioning access for various identities.
They are very supportive; they just open a ticket, and they support us very professionally.
We had an issue a couple of years ago that was swiftly resolved by the support team, showing their efficiency.
We had an issue with the Okta Workforce Identity dashboard once in 2023 when we had an outage, but it recovered in a few minutes.
The vendor support needs improvement because we have reported serious incidents that remain unresolved.
We do not contact their technical support directly because we have a service agreement already in place with them with some dedicated and some non-dedicated resources.
first-level support lacks expertise
The scalability part of Okta Customer Identity is fine, there is no blocker and we can upgrade whenever we need.
The scalability of Omada Identity is excellent; they offer flexible pricing for licenses, accommodating both full accounts and lighter identities, which makes it truly scalable.
Okta Workforce Identity is a stable product.
There are no doubts regarding the stability of Okta Customer Identity.
In terms of stability, I rate Omada Identity a nine out of ten.
We have experienced too many unexpected errors on a daily basis.
I would rate the stability as having no downtime.
If there was a fingerprint option, then only the person who has already added their fingerprint on their mobile phone could access it.
Since we started using it in 2019, we have observed numerous enhancements to increase security.
Integration with Active Directory servers, Cisco routers, and switches is not currently available.
The biggest issue, which is the reason why we are transitioning from their product to SailPoint, is the overall user experience.
There is room for improvement in Omada Identity, primarily in customization for administrators; many custom tasks require contacting providers even for simple changes.
The deployment of Omada Identity is complex; the product is not brilliantly documented.
Despite the cost, it's cheaper than the potential financial loss from a security breach.
Okta Customer Identity is considered cheaper compared to other tools in the market, such as IBM and CyberArk products.
The price of Okta Customer Identity is acceptable.
They are lower than some of their competitors.
the product itself is said to have a good price, although the support can be expensive.
One of its most valuable features is its easy integration with various applications through its extensive application directory, offering hundreds or thousands of applications ready to configure.
It offers around eight thousand five hundred out-of-the-box connectors, providing an edge over other tools.
For the end user, it is beneficial as they do not have to remember a password or keep the password on a post-it for different applications; they just authenticate once to access several services and service providers.
Omada Identity helps automate reviews of access requests and reroutes them to appropriate people, which is what it should do; it really assists in reducing the workload time.
Technically, the product does everything one would expect from an identity and access management platform.
Omada Identity solution is that it covers most of the concepts of IGA.
| Product | Market Share (%) |
|---|---|
| Okta Workforce Identity | 8.2% |
| Omada Identity | 2.3% |
| Other | 89.5% |


| Company Size | Count |
|---|---|
| Small Business | 35 |
| Midsize Enterprise | 21 |
| Large Enterprise | 44 |
| Company Size | Count |
|---|---|
| Small Business | 8 |
| Midsize Enterprise | 3 |
| Large Enterprise | 42 |
Okta Platform provides comprehensive identity and access management, featuring Active Directory Sync, user management, and app auto-provisioning. It ensures security through single sign-on and adaptive multi-factor authentication.
Okta Platform offers advanced integration capabilities, allowing seamless connection with in-house and cloud applications. Security features are robust, incorporating multi-factor authentication and SSO to prevent unauthorized access. Users benefit from its ease of use and the ability to integrate and manage numerous applications effectively. While generally praised, users note areas for improvement, such as high costs and complex setups. Better integrations with on-premises systems and third-party tools are desired along with enhanced error logging and reporting features.
What are Okta's key features?Companies across industries implement Okta to secure user authentication and streamline onboarding processes. It supports access management for both on-premises and cloud applications, synchronizing directories and facilitating SaaS services. Organizations benefit from reduced credential management complexity and improved IT infrastructure compliance.
Omada Identity is an identity governance and administration (IGA) solution designed to help organizations manage and secure digital identities and access across their IT environments. It focuses on enhancing security, compliance, and efficiency by automating identity management processes.
Omada Identity offers a robust set of features that streamline identity lifecycle management, access governance, and compliance reporting. It integrates with a wide range of IT systems, applications, and data sources, providing a centralized platform for managing user identities and access rights. The solution enables organizations to enforce security policies, ensure regulatory compliance, and reduce the risk of unauthorized access.
What are the critical features of Omada Identity?
What benefits or ROI items should users look for in the reviews when evaluating Omada Identity?
Omada Identity is widely adopted across various industries, including healthcare, finance, and manufacturing. In healthcare, it helps protect patient data and comply with regulations like HIPAA. In finance, it ensures compliance with SOX and other financial regulations. In manufacturing, it secures access to sensitive production data and intellectual property.
Pricing and licensing for Omada Identity are typically based on the number of users and the specific features required. Customer support is available through various channels, including online resources, support tickets, and professional services for implementation and customization.
In summary, Omada Identity is a comprehensive IGA solution that enhances security, compliance, and efficiency in managing digital identities and access.
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