We performed a comparison between Omada Identity and One Identity Manager based on real PeerSpot user reviews.
Find out in this report how the two User Provisioning Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."What I like most is that we can always find a solution, and we can also find the cause when something goes wrong. I like that the most because everything is in one way or another traceable. That is what I like most. I like its reliability."
"It has a lot of out-of-the-box features. It is flexible, and there are a lot of possibilities to configure and extend it. It is user-friendly. It has an interface that is end-user or business-user friendly."
"Omada's most valuable aspect is its usability."
"It has a very user-friendly interface compared to what we are used to, and it is highly configurable. In the old solution, when we needed to do something, we had to have a programmer sitting next to us, whereas, in Omada Identity, everything is configurable."
"Omada Identity Suite has a very powerful workflow engine. It is used for requesting access for approval to everything that's around Access Management and for re-certification purposes."
"The thing that I find most valuable is that Omada consists of building blocks, which means that you can configure almost anything you want without using custom code, making it pretty easy to do. It's possible to connect to multiple target systems and to create one role that consists of different permissions in the different target systems. So one role in Omada can make sure that you have an account in three different systems."
"The support response time and the freedom from strange bugs and strange things happening in the software are valuable."
"Two valuable features of Omada Identity are the ability to discover accounts and link them to identities, and the automatic disabling of inactive accounts or identities."
"It is easy to extend the product for custom purposes."
"Its flexibility is the most valuable feature, the way we can customize the user interface and the workflow processes."
"One Identity Manager is user-friendly and easy to customize. One Identity's business roles enable me to map company structures for dynamic application provisioning, which is fairly important."
"We have seen a slight reduction in help desk calls, as this solution is a self-service product."
"The most valuable features are that it has a lot of capabilities, can integrate with a lot of systems, including automated onboarding like CyberArk, and allows you to integrate different entities."
"I like the customer-facing portal because it is simple to use for end users."
"The biggest improvement has been the auditing. Now we have a record of what the users have, what the users have requested and when, and when things were approved. It's all in the same system."
"One Identity Manager connects SAP accounts to employee identities under governance. The connector from One Identity for SAP is the most powerful one in the market. This connector can touch all the levels of the objects in SAP. It can not only be connected to SAP ERP but also to SAP HANA, GRC, etc. One of the strengths of One Identity Manager is the SAP connector. You can touch a lot of the SAP environment and also have deep granularity."
"What I would most like to see added to the product is role management, especially enterprise or business role management, and the processes around that."
"When making a process, you should be able to use some coding to do some advanced calculations. The calculations you can currently do are too basic. I would also like some additional script features."
"Omada could communicate better with us about the product roadmap. We haven't gotten any updates about it. The user interface is often a bit difficult to understand. It isn't optimized for small screens, so it doesn't display all of the information clearly, so users need to scroll a lot."
"One thing that we are not so happy about is the user interface. It is a bit dated. I know that they are working on that, but the user interface is quite dated. Currently, it is a little bit difficult to customize the user interface to the need of the business, which is a little bit disappointing. It needs it to be a little bit easier to operate, and it should have a better user interface."
"It is not possible to customize reports on Omada Identity."
"The Omada Identity SaaS version doesn't provide all the features Omada Identity on-premise provides."
"If you find an error and you need it fixed, you have to upgrade. It's not like they say, "Okay, we'll fix this problem for you." You have to upgrade. The last time we upgraded, because there was an error in a previous version, we had to pay 150,000 Danish Krone (about $24,000 at the time of this review) to upgrade our systems... That means that we have to pay to get errors fixed that Omada has made in programming the system. I hope they change this way of looking at things."
"Omada Identity has two main issues that need to be solved or improved the most. One is its setup or installation process because it's complex and cumbersome. I'm talking about the process for on-premises deployment because I've never tried the cloud version of Omada Identity. Setting up the cloud version should be much easier. The second area for improvement in Omada Identity is that it's piggybacking on Microsoft's complex way of having all kinds of add-ons, extensions, or setups, whether small or large, such as the new SQL Server, and it's cumbersome to make sure that everything works. Omada Identity is a complex solution and could still be improved."
"Right now, they run an on-prem solution. Our preferred solution for cloud is Azure. So, we have yet to determine how we want to take this forward, because at this time, we are only using Graph APIs to do some Azure-related actions."
"There is a small area inside of the administrator's GUI that could be a little bit more organized."
"One Identity Manager needs to come up with many more out-of-the-box connectors, similar to Workday and ServiceNow."
"The system role manager, or some of the roles that are inside Identity Manager, are limited to one user. It would be more flexible if these responsibility roles could be attached to many people."
"The performance could be better. I also think One Identity could improve its documentation for developers. Many of One Identity's features aren't fully documented. We don't have enough information on how to use them."
"The tool to develop the web portal needs improvement."
"There are a few aspects of One Identity Manager's user experience that could be improved."
"They could make the product more user-friendly. It takes a lot of work to build technical and business cases with the product. The solution is more complex than you think to use."
Omada Identity is ranked 3rd in User Provisioning Software with 43 reviews while One Identity Manager is ranked 2nd in User Provisioning Software with 74 reviews. Omada Identity is rated 8.0, while One Identity Manager is rated 8.0. The top reviewer of Omada Identity writes "The solution has sped up employee onboarding while reducing manual work". On the other hand, the top reviewer of One Identity Manager writes "The JML is customizable but the support team isn't strong". Omada Identity is most compared with SailPoint IdentityIQ, Microsoft Entra ID, Saviynt, SAP Identity Management and Microsoft Identity Manager, whereas One Identity Manager is most compared with SailPoint IdentityIQ, Oracle Identity Governance, EVOLVEUM midPoint, Cisco ISE (Identity Services Engine) and Saviynt. See our Omada Identity vs. One Identity Manager report.
See our list of best User Provisioning Software vendors and best Identity Management (IM) vendors.
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