What advice do you have for others considering SailPoint IdentityIQ?

The maintenance requirement depends on the size of the deployment. If the product is used to serve a very large enterprise-sized organization with many users, 15 to 20 people are required to take care of the maintenance. If 50,000 is the product's user base, there is a need to have four to five people to four support the product. The product's integration capabilities with other solutions can be described as a straightforward process that the tool offers. As long as the application exposes some kind of interface, SailPoint IdentityIQ can integrate with it. The tool's GUI is user-friendly. The product requires one to invest in maintenance, upgrades, and other such areas. If it is a small-scale business, I usually suggest SaaS-based systems to such companies so that you don't have to take care of the maintenance. Medium to large-sized businesses can choose SailPoint IdentityIQ. I rate the tool an eight out of ten.

Before making a decision, it's essential to align your primary goals with the long-term roadmap of your organization. Consider factors such as whether your organization is a government or private entity and where you envision your organization heading in the next five to ten years. While cost can be a significant factor, it's important to assess the value and features offered by SailPoint IdentityIQ in relation to your organization's needs and future direction. There have been many instances where we provided initial templates in building some of the connectors approximately eight or seven years ago. In response, my team developed a custom connector, which was reviewed and eventually incorporated into the SuccessFactors Connector by SailPoint. The previous version had limitations with subset deployments. SailPoint has introduced various solutions over time. For instance, they now handle deployment entirely, even for IdentityIQ, transitioning it into a SaaS application. SailPoint manages servers, applications, deployments, and server patches, relieving customers of these challenges. Customers access the product via a URL, focusing solely on utilizing it to address their needs. SailPoint continues to provide comprehensive solutions, including evolving IdentityIQ into a SaaS-capable platform, to support their customers' requirements. In terms of solving identity management and access governance challenges, SailPoint IdentityIQ is certainly a strong contender. However, it's essential to clarify your specific goals—are you focused solely on identity management and access governance, or do you also require access management and privileged access management solutions? Configuring IdentityIQ can be complex, requiring significant coding and effort, especially considering the intricacies of integrating with various target systems. The level of complexity can vary greatly depending on each system's specifications. Overall, I rate the solution an 8 out of 10.

As an architect, I feel quite comfortable with this product from end to end. Given my positive experiences and advocacy for SailPoint, I would rate it eight out of ten.

We are distributors. Our main competitor is Micro Focus. It is now OpenText. I will recommend the product instead of other tools. It is one of the best IAM products in the market. The price is the only issue. Overall, I rate the tool an eight and a half out of ten.

Overall, I would rate the solution a nine out of ten. If you want to start, go better directly to the cloud, instead of installing it on-prem.

SailPoint IdentityIQ is deployed on-cloud in our organization. SailPoint IdentityIQ covers our whole portfolio, and its growth will depend on the growth of our numbers. I would advise other users to be very sure of what they want to achieve and select the right product instead of being brand specific. In our case, SailPoint IdentityIQ matched the capabilities we sought. Overall, I rate SailPoint IdentityIQ a seven out of ten.

Our clients using SailPoint IdentityIQ are mainly in the banking sector, and the others are part of the Saudi Arabia government and ministry. For 12 years, SailPoint IdentityIQ twelve has been the leader of Gartner Magic Quadrant. All the market reports suggest SailPoint IdentityIQ when you're doing governance and compliance for your workforce. SailPoint IdentityIQ is even replacing other solutions like IBM and ServiceNow. SailPoint IdentityIQ is a stable and reliable workforce identity and access management solution. If you're looking for a solution for the workforce, you should opt for SailPoint IdentityIQ, and if you're looking for a solution for the customer base, you should choose ForgeRock. Overall, I rate SailPoint IdentityIQ a ten out of ten.

I would tell those planning to use this solution that it is a very good and robust product in the market which supports almost all use cases. Also, SailPoint plans to expand to consumer identity. If one plans to proceed with this product, it will be a good decision. Additionally, it is not feasible for very small businesses, but it could be an amazing product and a good investment for the medium to large organizations. Overall, I rate the solution an eight out of ten.

I highly recommend the solution and rate it a seven out of ten.

They've got such a big lead in the market from a capabilities point of view. They're going after the cloud, so they're doing a lot in the cloud management area and making that easier for clients to implement it for managing the applications in the cloud space or all their SaaS applications. That's one of the big areas. They just did the acquisition of SecZetta, which provides management for third parties. For partners and third parties you work with, it can help automate the management of access to those people. I'd rate it a nine out of ten because what it does is hard. The work that they implement isn't simple because the companies are so big. It works and does the job. It's not the product that causes problems; it's generally working with the company and its processes, but the product is bulletproof.

I'm using SailPoint IdentityIQ, SailPoint IdentityNow, and Auth0. My rating for SailPoint IdentityIQ is eight out of ten. My company is a SailPoint partner.

Prior to purchase, be sure that SailPoint can solve all your use cases. Otherwise, you'll be unhappy with the amount of money that you're spending. I rate this solution seven out of 10.

I rate this solution an eight out of ten because it is simple and easy to implement and develop. Regarding advice, it is not readily available and cannot be downloaded from the net. If they get a corporate account, they can create the account via corporate email ID only. Therefore, I would recommend focusing on implementation. In addition, choosing the latest release minus one is good because it is always a stable product because clients have already tested and implemented it in their environment. So instead of taking additional risks, it can be tested by other clients first.

I would recommend Sailpoint to others. I would rate this solution a ten out of ten.

I rate this solution an eight out of ten. If deployment is done on-premises, SailPoint IdentityIQ is best, but Saviynt or Omada is better if it is cloud. Regarding advice, SailPoint IdentityIQ is the most customizable product. However, it is good to minimize customization and use more out-of-box functionality because it becomes a hassle in the long term to manage customization in the IM product. In addition, it will be good if there is better log management in future releases.

I would rate IdentityIQ nine out of ten because the UI is really easy for end users to understand and use.

I'm not sure about the version of SailPoint IdentityIQ my company is using, but it's probably the newest version. My company has ten administrators of SailPoint IdentityIQ and around one thousand users. Ten technicians maintain the solution. My company maintains the solution and always keeps it updated, so integrating other solutions to SailPoint IdentityIQ won't be a problem. In terms of rating SailPoint IdentityIQ, nine is a good score for me. My company is very happy with the solution. My company is a customer of SailPoint IdentityIQ.

Currently, I am just a SailPoint user. I was partner. Right now, I am working for a bank. We did the PoC with the Identity IQ. We spent three months on the PoC. Until now, we have finalized the PoC report. I don't yet have strong experience with the product. We don't use the mock-up use strain with the Identity IQ. We circle everything on Cloud and management. I'd rate the solution eight out of ten.

My advice to others is if you are new to the identity access management world, and you are starting with SailPoint IdentityIQ, you have the best tool in your hand to start with. You can receive complete exposure to all the types of operations or workflows. I rate SailPoint IdentityIQ a nine out of ten.

I would rate this solution an eight out of ten.

I would recommend this solution to anyone looking into it and would rate it an eight out of ten.

I rate IdentityIQ 7.5 out of 10.

The solution is mainly geared toward SaaS, cloud-based services, which is the proper way to use it. I cannot think of a better use for it. We have hands on experience with SailPoint IdentityIQ. We work together with the SailPoint service professional and are in daily contact with their employees. I find the solution to be comprehensive. I would advise others to first create the connectors and provision in Active Directory or the the EHR system, human resource systems. One should implement the solution and the basic connectors, such as those concerning human resource applications or directory applications such as Active Directory. I rate SailPoint IdentityIQ as a nine out of ten.

I'm not a direct customer. I am a reseller of the product. Usually, for this type of solution, everyone requests it to be on-prem, especially in the Gulf area. They prefer not to opt for the cloud solution. There's still some resistance in that area. As a technology, I would rate it at a nine out of ten. It's very good. That said, in terms of pricing, I would rate it very low, at maybe a three to four. It's also making our lives very hard as system integrators. To sell it, due to the price tag, is very, very hard. I would recommend it to other users and companies. Overall, the product is sound.

The solution can be deployed both on-cloud and on-premises? It's pretty stable and simple to use. I have recommended the solution to three customers who have opted for it. I would recommend this solution to others. From the perspective of its performance I would rate SailPoint IdentityIQ as a nine out of ten, in light of its identity governance.

If you want to use a non-Microsoft application, then, for sure, go with SailPoint, but if your use cases are only using Microsoft applications, then go with Microsoft. I would rate SailPoint IdentityIQ a seven out of 10.

I would absolutely recommend this product. It is a good product. I would rate SailPoint IdentityIQ a nine out of ten.

I have my doubts about what is the best way to set up this solution. It is not only an issue with this solution but for others as well. We have two flavors of the solutions, software-as-a-service(SaaS) and on-premise. None of our customers is ready to choose one of those because if you are on-premise, generally, it is fully featured. It is easier to integrate with another system but it is not going to satisfy the customers that want a solution on the Cloud. On the other hand, SaaS or Cloud solution may be better for you but you might have a lot of legacy systems that are not ready to work perfectly with a SaaS solution. At this point, the main issue is to figure out what solution is best at the present time, on-premise or SaaS. This decision can be very difficult. You need to be careful with the decisions you make because if you choose an on-premise solution right now you most likely are going to be on the cloud in three years. You need to keep this in mind. The industry is going in that direction. I rate SailPoint IdentityIQ a nine out of ten.

I would rate SailPoint IdentityIQ a nine out of ten. I am happy with it.

Our organization does not have any business relationship with the product. I don't believe I would recommend the solution. I'd advise other organizations to use NetIQ instead. It's a better solution, in my opinion. I'd rate the solution five out of ten overall. 80% of my job is handling a software spike. If the project has failed, then I'm the one coming in to help clients and doing it for them. I've noticed that 80% of all SailPoint implementations do not go well.

The advice that I would give to people considering SailPoint is to be sure you get a good experienced service integrator to help you with the product. Somebody who has done it before knows the best ways to implement it and make the system work properly to meet your business application. They have the battle scars and can help you navigate around any potential issues On a scale from one to ten where one is the worst and ten is the best, I would rate IdentityIQ as a nine-out-of-ten.

The project that I worked on involved an on-premises deployment, although it can also be deployed on the cloud or in a hybrid cloud environment. My advice to anybody who is implementing this solution is to not begin without having the specification written and documented in advance. If you are implementing it for a client then you want to understand everything that the client wants to use, in advance of implementing. SailPoint is very good when it comes to Identity Management, although I would appreciate it more if it were simpler to use. I would rate this solution an eight out of ten.

I would rate it a seven out of ten. Not a ten because of the support and because of the high price.

We have some old processes in place that need to be revisited and updated. Those, of course, made our implementation a little bit late and we ran into some issues. One of the hurdles has been that people are used to the old method and when a new change comes in, a lot of people are not very open-minded to it. So it takes a lot of training and convincing about this new technology. We need to make changes to the way the form looks, the process. We had to make a lot of changes to the current processes. We had very outdated processes that were not working well for us because we had to get a lot of exceptions. And any exceptions you make, you tend to break automation and start doing manual processes, and that slows down productivity. That was a little bit frustrating and a lesson learned. Feedback from the client and explaining to them why we're changing some of the processes, policies, and standards was challenging. But we had to do a lot of cleanup before doing the implementation. We had an old system that was there for more than seven years. So that product was almost at the end of its life and we had a lot of complaints from the client that they were fed up with it. They wanted a change. But they were not expecting a change to the forms and the processes. They were expecting us to just solve the issues and move on, not a big system change. So we're training people. We created a lot of videos for them to play back when they request things. That helped a lot. We created a blog for them to give us any of their feedback. So we can make improvements because we are still in phase two of our implementation. We still have three more phases to go. For advice, I would say to make sure you gather your requirements first. Make sure you have more thoughts, make sure you know what your pain points are and what are you expecting to get out of the product that you select. That will help you a lot in selecting the right vendors. Secondly, have some solid use cases, and when you use those use cases, most of the time you should know the answer to the questions. That will help you in identifying who can meet your requirements. Do your diligence in terms of getting some references. Specifically, references for a current implementation from another customer. Getting that information from that customer will help you a lot in terms of how their implementation went, and what their pain points were in implementation. I would give the solution a nine out of ten. When every possible manual process we have right now can get automated, I'll give it a ten. We still have some processes that we have to do manually.