Nagios XI vs Zabbix comparison

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Comparison Buyer's Guide
Executive Summary

We performed a comparison between Nagios XI and Zabbix based on real PeerSpot user reviews.

Find out in this report how the two Cloud Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed Nagios XI vs. Zabbix Report (Updated: November 2022).
653,522 professionals have used our research since 2012.
Q&A Highlights
Question: Which network monitoring tool is more customizable: Nagios or Zabbix?
Answer: I think that your best bet of the two is Nagios. I would also take a look a CA Nimsoft Monitor Freemium. This will have more OOTB functionality for you sir.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"Nagios XI is stable.""It's great for monitoring IT services infrastructure.""It's a monitoring agent. It's designed to do one thing. Its most valuable feature is its monitoring.""Nagios is a custom API manager, and we can expose custom APIs for our integration. This is a great feature.""Nagios XI helps us monitor the bandwidth of the internet connection, HTTP, DNS, active directory services, and exchange data availability. We have multiple servers to monitor databases, availability of servers, and ping.""The installation is no problem. I've installed Nagios several times.""The solution is pretty stable.""Nagios XI is a simple monitoring tool with performance management."

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"We have found that Zabbix is more easy to use than other applications.""The solution is stable.""I have found that the reporting feature in Zabbix is most valuable. Additionally, the solution has given us bandwidth options, we are able to see where problems are. For example, we noticed a problem that occurred because of a bad interface going in the wireless VLAN.""Zabbix is scalable.""It is a great product. The SNMP protocol tracking feature is good. I really like how it tracks SNMP. The alerts are also great.""They've already added extra features, such as noise-canceling and facial recognition, which is great.""Zabbix has a roadmap and they are continuously and frequently adding new features.""Zabbix is very easy to implement."

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Cons
"The way Nagios displays information isn't easy for a new user to understand. It's not intuitive enough. You need to read some tutorials or be trained to understand what it's displaying. Also, I think it needs more features to improve network visibility because there are some things you can't detect.""The reporting structure could be more streamlined.""The pricing has recently risen. I know they've changed what is covered under the license, however, it doesn't change the way we use it and adds nothing to our experience, and yet we now have to pay more.""The scalability of Nagios XI is scalable. However, it is not easy to do.""We often need to develop custom plugins to get Nagios to work the way we want it to work because the features we need are not always available in Nagios.""It can be quite difficult to know which drivers and agents to use when setting up.""Open-source software is usually not user-friendly.""We'd like to see more integration capabilities."

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"In an upcoming release, there should be automated reports which we are currently doing manually. For example, if we collect a report file every day and want to send it to a moderator for review. We are expecting this feature to come out soon but it would be valuable to have now.""It could be more stable.""The APM monitoring has room for improvement, although I hear that the new 5.2 version has some improvements in that area, and I'd like to give that a go. I would like to see a few more templates out there for different styles of monitoring. I use the Grafana interface for reporting. I would also like it to have an out-of-the-box ability to email reports. You can create reports, but to be able to email those reports would be really helpful. I've got users who are not interested in logging in and generating a report. They want it all pre-canned and sent to an email address. It would also be really handy if we could pin certain reports up onto platforms such as Teams or SharePoint. A GUI for the proxy server would be cool to have for debugging purposes and for the support teams to have a look at, but I don't know whether that's really feasible to do. I get enough from the log files themselves.""In terms of user-friendliness, large maps could be more interactive. We should be able to click on some areas and move some objects. It would make it simpler to see things while analyzing some dedicated parameters.""If you want to use all of the features then you have to pay a licensing fee.""I think the reporting part of Zabbix can be improved in terms of more user-friendly graphics to display the collected data. Many simple users who don't know how to use Zabbix properly might get confused by the reporting, although at the same time it is very versatile for my company.""We would like to monitor other touchpoints such as ATM machines. It would be great if it can provide monitoring of ATM machines. Compatibility with other products would also be great.""Its UI needs to be improved a little bit more so that an end-user is also able to handle it. I can handle it, but others should also be able to handle it in a better way. It becomes complex when we are growing and need to add proxies. We need more scalability features and documentation for different use cases. A lot of articles are available, but they need to be in proper documentation. For example, when you have thousands of servers that have to be monitored in different regions of the world, there should be some kind of documentation to describe how you can create proxies and add them. Sometimes, when you are using the database, it can get overloaded. When the network is growing, the number of transactions becomes very high, and the database gets overloaded. There should be information about how to reduce the load on the MySQL database, which is what Zabbix is using. The market is growing a lot, and it should be enhanced for a lot more things. We are currently bringing enhancements at our end for different use cases. For example, when dockerization is going on, how can we check the logs inside the Dockers. We should also be able to monitor and check the number of logins and add features such as SSO login and two-factor authentication as a protocol. These are the security features and concerns that we have to deal with. Currently, we are developing modules to add features to Zabbix, but they should also work on these features."

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Pricing and Cost Advice
  • "Nagios Core does not have any payment, but Nagios XI requires payment for the license."
  • "For our country in North Africa, it's expensive and we could purchase another solution for that price. But it's a reasonable price if we're speaking in international terms."
  • "Nagios XI is open source."
  • "Licensing costs are reasonable."
  • "It is good to contact experts for advice about what is the best solution for your specific infrastructure and enterprise."
  • More Nagios XI Pricing and Cost Advice →

  • "This solution is completely open-source, so it is quite affordable."
  • "Zabbix is free but if you use it in production then you have to pay for it."
  • "My manager is very happy because it doesn't cost anything."
  • "This is an open-source solution that can be used free of charge."
  • "We were searching for an open source solution and Zabbix fit the bill because it is free and open source under the GPL license."
  • "The solution is free. However, many open-sourced tools start out free but eventually start charging."
  • "Its licensing is fair. It seems to be much cheaper than others."
  • "It is open source. If you want to have a subscription or official support, you can pay for it. They have different plans, which are not that expensive. The plans are based on per monitoring server, not per monitored equipment. So, it is not at all expensive, and you can also live without the support if you want a cheaper option."
  • More Zabbix Pricing and Cost Advice →

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    Answers from the Community
    Avigail Sugarman
    it_user116742 - PeerSpot reviewerit_user116742 (Oracle Web Administrator at a tech services company with 1,001-5,000 employees)
    Consultant

    ZABBIX ... of course :)
    We are working with this wonderful monitoring tool since 2008

    it_user90867 - PeerSpot reviewerit_user90867 (Owner at a tech services company with 51-200 employees)
    Consultant

    ZABBIX ... of course :)
    We have been working with this wonderful monitoring tool since 2007 (before we had used Nagios, Openview, Whatsup, Hobbitmon, etc) and until now we haven't seen any limitations in our projects.
    If you need to learn a little bit more about 'how to customize ZABBIX' you can search about:

    - ZABBIX UserParameters;
    - ZABBIX pluggable modules;
    - ZABBIX LLD;
    - ZABBIX API;

    I think this things will help a lot to know how to extend/customize ZABBIX.

    Luciano

    Questions from the Community
    Top Answer:It's great for monitoring IT services infrastructure.
    Top Answer:I don't deal with the licensing aspect of the product.
    Top Answer:For some, it may be difficult to deploy. The process could be simplified. We'd like to see more integration capabilities. There's a bit of complexity in the product in general. It could be simplified… more »
    Top Answer:There is less computing power needed for scaling.
    Top Answer:The solution is an open-source product. We are using that version and have yet to purchase a license, which we may do further down the line - maybe a year for now.
    Top Answer:The service module started with version six. There is room for improvement, due to the fact that this first step looks nice, yet it can be improved here for a better combination with the services and… more »
    Ranking
    Views
    19,231
    Comparisons
    16,495
    Reviews
    12
    Average Words per Review
    487
    Rating
    7.9
    Views
    51,315
    Comparisons
    39,932
    Reviews
    40
    Average Words per Review
    528
    Rating
    8.5
    Comparisons
    Learn More
    Overview

    Nagios XI provides monitoring of all mission-critical infrastructure components, including applications, services, operating systems, network protocols, systems metrics, and network infrastructure. Third-party add-ons provide tools for monitoring virtually all in-house and external applications, services, and systems.

    Nagios XI uses a powerful Core 4 monitoring engine that provides users with the highest levels of server monitoring performance. This high degree of performance enables nearly limitless scalability and monitoring powers.

    With Nagios XI, stakeholders can check up on their infrastructure status using the role-based web interface. Sophisticated dashboards enable access to monitoring information and third-party data. Administrators can easily set up permissions so users can only access the infrastructure they are authorized to view.

    Nagios XI Benefits and Features

    Some of the benefits and top features of using Nagios XI include:

    • Extensive IT infrastructure monitoring: Comprehensively monitor all of your organization’s infrastructure’s components. Hundreds of third-party add-ons let you monitor virtually any internal application, service, or system.

    • Proactivity: With built-in, automated trend analysis and capacity planning charts, organizations can plan infrastructure upgrades before legacy systems encounter unexpected issues. IT staff, business stakeholders, and end users are notified via email or SMS with details of the outage so they can begin handling the issue immediately.

    • Multiple integration options: Numerous available APIs allow seamless integration with in-house and third-party applications. Thousands of community-developed add-ons that extend monitoring and native alerting capabilities as well as custom interfaces are available, allowing you to customize Nagios XI to your company's needs.

    • Complete visibility: Get a single view of your entire IT operations network and business processes. The Nagios XI dashboards provide at-a-glance access to monitoring information and third-party data. Views give users quick access to the most useful information.

    • User-friendly interface: Customize the layout, design, and settings for each user’s GUI, providing clients and team members with the flexibility they need. Administrators can easily delegate control over monitoring configuration management, system settings, and more to end users and team members using the built-in web-based configuration interface. A configuration wizard guides users through the process of monitoring new devices, services, and applications without understanding complex monitoring concepts.

    • Configuration snapshots: Snapshots allow you to save and archive your most recent configurations. Later on, you can revert back to them whenever you like.

    • Advanced user management: Ensure a secure infrastructure environment by easily setting up and managing user accounts and assigning custom roles with just a few mouse clicks.

    Reviews from Real Users

    Nagios XI stands out among its competitors for a number of reasons. Several major ones are its integration options and monitoring abilities, as well as its alerting features.

    David P., a senior DevOps engineer at EML Payments Ltd, writes, “We use Nagios as a network discovery tool. We use Nagios to maintain our uptime statistics and to monitor our services. It has allowed us to be much more sophisticated in our monitoring and alerting.”

    An IT-OSS manager at a comms service provider notes, “Nagios XI has a custom API feature, and we can expose custom APIs for our integration. This is a great feature.”

    Zabbix is a free software tool traditionally used for monitoring your organization’s IT infrastructure, including networks, servers, virtual machines, and cloud services. Zabbix makes it possible for you to maintain control of your infrastructure by collecting any metric from any source. The solution also offers agentless monitoring, synthetic monitoring, custom collection methods, and data transformation.

    Zabbix offers:

    • Network monitoring
    • Server monitoring
    • Cloud monitoring
    • Application monitoring
    • Service monitoring

    Zabbix Features

    Zabbix has many valuable key features, including:

    Action Log, Anomaly Detection, Auditing, Automated Actions, Availability Reports, Capacity Planning, Custom Scripts, Custom Templates, Data Retrieval, Drill-Down Reports, Encryption, Event Correlation, History Data Analysis, Metric Collection, Multiple Authentication Methods, Multiple Severity Levels, Native WMI Support for Windows Agent, Network Discovery, Notifications, Root Cause Analysis, Trend Prediction, WMI Support, Web Services Widget-based Dashboards, Zero-Maintenance

    Zabbix Benefits

    There are several benefits to implementing Zabbix. Some of the biggest advantages the solution offers include:

    • Flexible deployment options: Zabbix can be deployed on-premises or in the cloud to help you stay fully in control of your data.

    • Unlimited scalability: Zabbix is scalable to any infrastructure. It can easily scale for your personal home, or can scale for a large enterprise environment.

    • Ready-to-use templates: Zabbix comes with ready-to-use templates which makes it easy to integrate with systems you already use.

    • External vault: Zabbix enables you to keep your data secure and safe by providing an external vault storage option.

    • High availability: By using Zabbix’s high availability solution, you can negate the risk of data loss and gain 24/7 uptime.

    • Partner and vendor-backed: The solution is backed by 250+ global partners and multiple external vendors, giving you confidence in the solution.

    Reviews from Real Users

    Below are some reviews and helpful feedback written by Zabbix users.

    PeerSpot user Shibu B., Regional Manager/ Service Delivery at ASPL Info Services, says, "The solution is quite mature and very stable. The monitoring capabilities of the product are excellent.” He also adds, “The solution is very easy to scale and the product is open-source, meaning there aren't any licensing costs associated with it.”

    Julian L., Senior Specialist Critical Infrastructure at an educational organization, comments that the solution is “A complete solution that doesn't cost anything, does what I need it to do, and has easy-to-use templates and very good scalability.” He also mentions “The agents are pretty cool. They're easy to roll out. The standard out-of-the-box templates are also pretty easy to use. The integration with other learning products is also good.”

    Faycal N., CEO/Founder at Zen Networks, praises the product, mentioning, “Its overall flexibility is most valuable. When our customers have some custom applications that are not necessarily covered by the community or a standard monitoring tool, we use Zabbix to build our own modules with our own templates. This feature has been useful in using Zabbix for infrastructure and IT monitoring. It has also been useful for industrial equipment monitoring. Zabbix is very lightweight. It is efficient in terms of performance because it doesn't use a lot of resources."

    Offer
    Learn more about Nagios XI
    Learn more about Zabbix
    Sample Customers
    Nagios has over one million users globally, including AOL, DHL, McAfee, MCI, MTV, Yahoo!, Universal, Toshiba, Sony, Siemens, and JPMorgan Chase.
    Bodybuilding.com, LLC., ITtelligent Consulting Services,Eltele AS, Total Server Solutions, LLC., ChinaNetCloud
    Top Industries
    REVIEWERS
    Comms Service Provider29%
    Manufacturing Company25%
    Financial Services Firm13%
    Retailer8%
    VISITORS READING REVIEWS
    Computer Software Company20%
    Comms Service Provider16%
    Government10%
    Financial Services Firm7%
    REVIEWERS
    Computer Software Company24%
    Aerospace/Defense Firm9%
    Comms Service Provider9%
    Retailer6%
    VISITORS READING REVIEWS
    Computer Software Company20%
    Comms Service Provider20%
    Government9%
    Financial Services Firm7%
    Company Size
    REVIEWERS
    Small Business36%
    Midsize Enterprise30%
    Large Enterprise34%
    VISITORS READING REVIEWS
    Small Business22%
    Midsize Enterprise17%
    Large Enterprise61%
    REVIEWERS
    Small Business47%
    Midsize Enterprise22%
    Large Enterprise31%
    VISITORS READING REVIEWS
    Small Business23%
    Midsize Enterprise18%
    Large Enterprise59%
    Buyer's Guide
    Nagios XI vs. Zabbix
    November 2022
    Find out what your peers are saying about Nagios XI vs. Zabbix and other solutions. Updated: November 2022.
    653,522 professionals have used our research since 2012.

    Nagios XI is ranked 7th in Cloud Monitoring Software with 13 reviews while Zabbix is ranked 2nd in Cloud Monitoring Software with 41 reviews. Nagios XI is rated 8.0, while Zabbix is rated 8.6. The top reviewer of Nagios XI writes "Easy to use and deploy with helpful technical support". On the other hand, the top reviewer of Zabbix writes "Very mature, easy to scale, and free to use". Nagios XI is most compared with PRTG Network Monitor, Nagios Core, Centreon, SolarWinds NPM and Icinga, whereas Zabbix is most compared with Nagios Core, Centreon, Splunk, PRTG Network Monitor and SolarWinds NPM. See our Nagios XI vs. Zabbix report.

    See our list of best Server Monitoring vendors, best IT Infrastructure Monitoring vendors, and best Cloud Monitoring Software vendors.

    We monitor all Cloud Monitoring Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.