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15,132 views|10,452 comparisons
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51,315 views|39,932 comparisons
Comparison Buyer's Guide
Executive Summary
Updated on May 22, 2022

We performed a comparison between Centreon and Zabbix based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.

  • Ease of Deployment: Users report that the initial setup and deployment of both solutions is straightforward and fast.

  • Features: Users of both products are happy with their stability and scalability. Centreon users say it is flexible and has good visibility and monitoring but they would like more flexibility when creating reports. Zabbix users say it is a mature solution that integrates well with Microsoft Office but its UI needs improvement.
  • Pricing: Most Centreon users say it is reasonably priced. Zabbix is open-source and free of charge.
  • ROI: Users are satisfied with the ROI of both products.

  • Service and Support: Users of both solutions report being satisfied with the level of the support they receive.

Comparison Results: Both solutions received high marks from users. Zabbix has a slight edge over Centreon because it is a free product.

To learn more, read our detailed Centreon vs. Zabbix Report (Updated: November 2022).
653,522 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The most valuable feature is that we can manually configure everything we need. After it comes inside the interface of Centreon, you can display it. Because the interface is quite user-friendly, you can manually configure the configuration very deeply, which is very pleasant and useful because you can monitor and see everything on your service list, dashboard, or MAP. The most useful feature for me is that you can create your own plugin and monitoring query.""For servers and for applications, it was very, very efficient.""The customizable reports and dashboards are really flexible. We started this partnership with Centreon, when we were looking for a solution, because of the flexibility of the reporting. That's what we found to be most attractive in the solution. You can display the data as you want.""In addition, the flexibility, customizability, and analytics of Centreon's dashboards are all very good. The dashboards help us see the whole network map, and that is quite valuable for us. In addition, the dashboards have helped to improve our visibility and ability to proactively ensure the right data is available at the right time... The flexibility has given us the ability to add in our own monitoring metrics and that has been quite interesting and very useful for us.""The most valuable feature is the ability to build an abstraction of service visualization. You can add services to an entity called Business Activities and you can see the state of these activities.""The single-pane view provides us a view of all of our network infrastructure, and it is one of the most important tools that we use to see the status of our customers' networks.""Another feature we use is Business Activity, which provides us with an end-user perspective when a service is down or isn't working correctly. This is helpful when monitoring the KPIs. When we see a device or server that isn't working, we find the root cause.""Centreon helps me detect where the problem is quickly. When we resolve a problem quickly, this lowers our overall costs."

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"Its overall flexibility is most valuable. When our customers have some custom applications that are not necessarily covered by the community or a standard monitoring tool, we use Zabbix to build our own modules with our own templates. This feature has been useful in using Zabbix for infrastructure and IT monitoring. It has also been useful for industrial equipment monitoring. Zabbix is very lightweight. It is efficient in terms of performance because it doesn't use a lot of resources.""The most valuable feature is network traffic monitoring.""Zabbix is quite stable once it is set up. We haven't had any post-setup issues.""There is less computing power needed for scaling.""The integration capabilities and APIs are the best part.""There is a problems page that shows us every warning or problem that occurs on our VMs globally. The map screen is also really useful because this is something that was missing. I don't know every other tool in the market. So, I don't know if this is a good point of only Zabbix, or other tools are also doing it, but from my point of view, this is the most useful page that I use, along with the problems page that efficiently lists the problem, recovery time, ending hours, starting hours, and so on.""It meets my organizational needs. It's pretty easy to use.""The flexibility of this solution is amazing."

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Cons
"Improvements are needed in the area of cloud monitoring, as that's a newer feature.""I would like them to improve their documentation. When I faced some issues, I was looking for more documentation on the Internet. There is official documentation on Centreon's website, which sometimes is useful. Sometimes it is not very useful, as you cannot find the information or enough examples of configuration. The answer for me was to contact the support, who helped me, but I was not able to find all the information by myself on Centreon's website. A Centreon community or blog would be helpful.""Centreon introduced network discovery in the most recent update. However, it doesn't work well. Our previous monitoring tool could discover networking equipment on the network and identify the relationships between the devices.""Opening a ticket on the website of Centreon can be difficult for my colleague, but not for me because my English is good. However, my colleague doesn't speak English well, as our company is in Quebec and our first language is French.""The problem with the reporting is you have to configure the report, and after that, you will have the same report every month, every week, every day. You have to sync it in order to have a great report.""Currently, we have to go through all of the different templates and take a look at how the template is configured, and how specific parameters may change across different templates with different precedents, megatons, etc. It's a lot of work and involves trial and error. I wish they could simplify the process.""Centreon is very bad with auto-scanning. It's very monolithic software. It doesn't have microservices and it only has basic clustering. You cannot, for example, have six or seven nodes for Centreon's cloud processes.""During the initial setup we faced some issues. Part of it was because we had to become more knowledgeable in the solution. There are some gray areas and if you don't know the product well you may have issues. Another part of it was some bugs that we came across, although that's part of every software solution in IT nowadays. But the initial setup could be easier."

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"Implementation is always tailored to the customer and the kind of information we need from the client to carry it out can make them very uncomfortable. Sometimes the clients are not ready to share it.""Zabbix isn't very good at automation just yet.""Correlation of events would be a wonderful addition.""When we have a problem, we have to do a lot of research to solve it.""If you want to use all of the features then you have to pay a licensing fee.""The performance reporting could be improved.""The product could be more secure and more stable.""When using this solution in enterprise monitoring, you are able to see that there are some issues with equipment that could be causing a problem. Sometimes you want to make a root command that you do not want to be executed automatically. What we have tried to do is open an SSH session directly from the solution's interface but it is not possible."

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Pricing and Cost Advice
  • "The pricing works out well for us, given our environment and where we are."
  • "Centreon is better than Nagios XI in regards to cost and support response times, when you have a problem. If you have a problem, it costs money to contact the Nagios XI support."
  • "Their licensing model is really easy. You have one license and you have access to all the features, compared to other tools where you have to purchase add-ons."
  • "It is perfect and very cheap if you are a little company or startup. After that, it is quite expensive for a big company."
  • "I would like to see improvement in the licensing model. You can purchase X number of licenses, up to 1,000 devices or 1,000 instances. Your next batch is 2,000. But what if you only need, say, 1,200? The model could be changed a little bit."
  • "The solution has a free part and after that threshold, you will need to pay. For example, if you believe you can create an interesting map, most of the time, you will have to pay 10,000 Euros per year for having access to these components."
  • "The price is not too high. Licensing is driven by how many hosts you monitor, but because you can run the agentless version, you don't have to declare every host to Centreon, one at a time. That means you can drive your infrastructure supervision with a very low number of declared hosts."
  • More Centreon Pricing and Cost Advice →

  • "This solution is completely open-source, so it is quite affordable."
  • "Zabbix is free but if you use it in production then you have to pay for it."
  • "My manager is very happy because it doesn't cost anything."
  • "This is an open-source solution that can be used free of charge."
  • "We were searching for an open source solution and Zabbix fit the bill because it is free and open source under the GPL license."
  • "The solution is free. However, many open-sourced tools start out free but eventually start charging."
  • "Its licensing is fair. It seems to be much cheaper than others."
  • "It is open source. If you want to have a subscription or official support, you can pay for it. They have different plans, which are not that expensive. The plans are based on per monitoring server, not per monitored equipment. So, it is not at all expensive, and you can also live without the support if you want a cheaper option."
  • More Zabbix Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:The customizable reports and dashboards are really flexible. We started this partnership with Centreon, when we were looking for a solution, because of the flexibility of the reporting. That's what we… more »
    Top Answer:Their licensing model is really easy. You have one license and you have access to all the features, compared to other tools where you have to purchase add-ons. And since you can track anything in this… more »
    Top Answer:There is room for improvement in the basic reporting. They provide reporting in PDF files but you cannot modify these PDFs much at the beginning. It would help if they would simplify the modification… more »
    Top Answer:There is less computing power needed for scaling.
    Top Answer:The solution is an open-source product. We are using that version and have yet to purchase a license, which we may do further down the line - maybe a year for now.
    Top Answer:The service module started with version six. There is room for improvement, due to the fact that this first step looks nice, yet it can be improved here for a better combination with the services and… more »
    Ranking
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    Reviews
    7
    Average Words per Review
    1,273
    Rating
    8.4
    Views
    51,315
    Comparisons
    39,932
    Reviews
    40
    Average Words per Review
    528
    Rating
    8.5
    Comparisons
    Learn More
    Overview

    Centreon is an all-in-one IT monitoring solution that is a network, system, applicative supervision, and monitoring tool. It is free and open source, and one of the most flexible and powerful monitoring softwares on the market.

    Centreon Features

    Centreon has many valuable key features. Some of the most useful ones include:

    • Supervision of hybrid infrastructures, from one end to the other
    • Open and flexible architecture 
    • Open-source solution, downloadable for free
    • Filtering capability in GUI interface
    • Proactive end to end monitoring
    • Easily configurable and simple to handle
    • Dedicated dashboard widgets
    • Scalability
    • Independent application for monitoring
    • End to end reporting with actual logs

    Centreon Benefits

    There are several benefits to implementing Centreon. Some of the biggest advantages the solution offers include:

    • Single platform, multi-user rights & access: Centreon is designed with built-in ACL, allowing enterprise users access to the monitored data on a need-to-know basis.
    • Smart data-mapping for customized macro & micro views: Centreon provides real-time custom views in multiple screens with graphic-rich data mapping, which also enables monitoring operators to act and troubleshoot from a distance.
    • Ready monitoring intelligence & reporting: With Centreon, you can easily generate reports of essential operational KPIs by using pre-configured templates, and add reports as needed by exploiting the dedicated monitoring data warehouse.

    Reviews from Real Users

    Below are some reviews and helpful feedback written by Centreon users.

    PeerSpot user Thor M., CEO at a tech services company, says, "The single-pane view provides us a view of all of our network infrastructure, and it is one of the most important tools that we use to see the status of our customers' networks. It provides a nice benefit when it comes to helping align IT operations with business objectives. The top-down views, dashboards, and business context reporting are things that are nice to have because you want to be able to show the customer that everything is working, that problems have been addressed, and that you're providing value.” 

    Thomas C., Managing Director, Canada at Eva, comments, “The most valuable feature of the solution is the flexibility, the ability to integrate all kinds of equipment. As long as something has an IP you can monitor it. What we try to achieve all the time is not only saying a company's system is available, but to give additional data on the performance of the equipment. So the flexibility is what matters the most to us, where we can script everything. Centreon has a lot of Plugin Packs, meaning they support, by design, a lot of devices. And on top of that, we have the ability to add our own scripts and do whatever we want and display the data as we want in the central dashboards.”

    Marcilio L., President at ITS Solucoes, expresses, "The dashboards are valuable because they ease troubleshooting and viewing. It becomes easier to locate the source of a problem... The dashboards make it easier to communicate with our clients. They don't want to see the alert console, they want to see a beautiful dashboard representing their network and their business and to watch it in case something is wrong in their environment."

    Florent Q., Network Engineer at a computer software company, mentions, "The most valuable feature is that we can manually configure everything we need. After it comes inside the interface of Centreon, you can display it. Because the interface is quite user-friendly, you can manually configure the configuration very deeply, which is very pleasant and useful because you can monitor and see everything on your service list, dashboard, or MAP. The most useful feature for me is that you can create your own plugin and monitoring query."

    Zabbix is a free software tool traditionally used for monitoring your organization’s IT infrastructure, including networks, servers, virtual machines, and cloud services. Zabbix makes it possible for you to maintain control of your infrastructure by collecting any metric from any source. The solution also offers agentless monitoring, synthetic monitoring, custom collection methods, and data transformation.

    Zabbix offers:

    • Network monitoring
    • Server monitoring
    • Cloud monitoring
    • Application monitoring
    • Service monitoring

    Zabbix Features

    Zabbix has many valuable key features, including:

    Action Log, Anomaly Detection, Auditing, Automated Actions, Availability Reports, Capacity Planning, Custom Scripts, Custom Templates, Data Retrieval, Drill-Down Reports, Encryption, Event Correlation, History Data Analysis, Metric Collection, Multiple Authentication Methods, Multiple Severity Levels, Native WMI Support for Windows Agent, Network Discovery, Notifications, Root Cause Analysis, Trend Prediction, WMI Support, Web Services Widget-based Dashboards, Zero-Maintenance

    Zabbix Benefits

    There are several benefits to implementing Zabbix. Some of the biggest advantages the solution offers include:

    • Flexible deployment options: Zabbix can be deployed on-premises or in the cloud to help you stay fully in control of your data.

    • Unlimited scalability: Zabbix is scalable to any infrastructure. It can easily scale for your personal home, or can scale for a large enterprise environment.

    • Ready-to-use templates: Zabbix comes with ready-to-use templates which makes it easy to integrate with systems you already use.

    • External vault: Zabbix enables you to keep your data secure and safe by providing an external vault storage option.

    • High availability: By using Zabbix’s high availability solution, you can negate the risk of data loss and gain 24/7 uptime.

    • Partner and vendor-backed: The solution is backed by 250+ global partners and multiple external vendors, giving you confidence in the solution.

    Reviews from Real Users

    Below are some reviews and helpful feedback written by Zabbix users.

    PeerSpot user Shibu B., Regional Manager/ Service Delivery at ASPL Info Services, says, "The solution is quite mature and very stable. The monitoring capabilities of the product are excellent.” He also adds, “The solution is very easy to scale and the product is open-source, meaning there aren't any licensing costs associated with it.”

    Julian L., Senior Specialist Critical Infrastructure at an educational organization, comments that the solution is “A complete solution that doesn't cost anything, does what I need it to do, and has easy-to-use templates and very good scalability.” He also mentions “The agents are pretty cool. They're easy to roll out. The standard out-of-the-box templates are also pretty easy to use. The integration with other learning products is also good.”

    Faycal N., CEO/Founder at Zen Networks, praises the product, mentioning, “Its overall flexibility is most valuable. When our customers have some custom applications that are not necessarily covered by the community or a standard monitoring tool, we use Zabbix to build our own modules with our own templates. This feature has been useful in using Zabbix for infrastructure and IT monitoring. It has also been useful for industrial equipment monitoring. Zabbix is very lightweight. It is efficient in terms of performance because it doesn't use a lot of resources."

    Offer
    Learn more about Centreon
    Learn more about Zabbix
    Sample Customers
    Airbus, Bollore, BT, Canal Plus, Kuehne Nagel, Limagrain, LVMH, Oberthur Technologies, Orange, Darty, Addax Petroleum, Plastic Omnium, Auchan, Valeo, Saint Gobin, Clarins, Hugo Boss, JC Decaux, French Government (Defense, Justice, Environment, Agriculture), OptiComm, Thales, Zeiss.
    Bodybuilding.com, LLC., ITtelligent Consulting Services,Eltele AS, Total Server Solutions, LLC., ChinaNetCloud
    Top Industries
    REVIEWERS
    Logistics Company29%
    Computer Software Company29%
    Comms Service Provider14%
    Financial Services Firm14%
    VISITORS READING REVIEWS
    Computer Software Company20%
    Government9%
    Comms Service Provider9%
    Financial Services Firm8%
    REVIEWERS
    Computer Software Company24%
    Comms Service Provider9%
    Aerospace/Defense Firm9%
    Financial Services Firm6%
    VISITORS READING REVIEWS
    Computer Software Company20%
    Comms Service Provider20%
    Government9%
    Financial Services Firm7%
    Company Size
    REVIEWERS
    Small Business42%
    Midsize Enterprise16%
    Large Enterprise42%
    VISITORS READING REVIEWS
    Small Business30%
    Midsize Enterprise17%
    Large Enterprise53%
    REVIEWERS
    Small Business47%
    Midsize Enterprise22%
    Large Enterprise31%
    VISITORS READING REVIEWS
    Small Business23%
    Midsize Enterprise18%
    Large Enterprise59%
    Buyer's Guide
    Centreon vs. Zabbix
    November 2022
    Find out what your peers are saying about Centreon vs. Zabbix and other solutions. Updated: November 2022.
    653,522 professionals have used our research since 2012.

    Centreon is ranked 8th in Cloud Monitoring Software with 9 reviews while Zabbix is ranked 2nd in Cloud Monitoring Software with 41 reviews. Centreon is rated 8.6, while Zabbix is rated 8.6. The top reviewer of Centreon writes "Great ready-to-use connectors and integrations with excellent visual dashboards". On the other hand, the top reviewer of Zabbix writes "Very mature, easy to scale, and free to use". Centreon is most compared with Nagios Core, Nagios XI, PRTG Network Monitor, Icinga and SolarWinds NetFlow Traffic Analyzer, whereas Zabbix is most compared with Nagios XI, Nagios Core, Splunk, PRTG Network Monitor and SolarWinds NPM. See our Centreon vs. Zabbix report.

    See our list of best IT Infrastructure Monitoring vendors, best Cloud Monitoring Software vendors, and best Network Monitoring Software vendors.

    We monitor all Cloud Monitoring Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.