We performed a comparison between monday.com and Smartsheet based on real PeerSpot user reviews.
Find out in this report how the two Project Portfolio Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It's probably one of the most user-friendly platforms I've ever used."
"We have been able to keep our projects and acquisitions more organized by using the automation features to move line items over new sections based on the status."
"File upload and communication save hunting for messages or files across devices and shared areas."
"It has improved our organizational skills and kept us up to the task."
"The templates were always the best part as not starting from scratch made the process so much easier."
"Using the deadline feature to manage priorities has been the most valuable."
"The feature that I have found the most valuable is the project labels and organizational tools."
"I really really like the sort by name or dates functions as they toggle and make being able to offer super-quick organization a breeze, especially when client-facing."
"The dashboard feature is the most valuable aspect of the solution."
"It is my favorite project management tool. The reason for that is that it is very flexible. It is much easier to use than Microsoft Project in terms of creating custom fields. It is very similar to Excel. So, people understand it, which makes it a little bit easier to use for most users."
"Their support is awesome. We are on an enterprise plan and there is a customer success at Smartsheet and anyone from our licensed users can just send an email to them and they respond as soon as possible."
"Smartsheet is easy to use."
"To me, one of the most powerful features of Smartsheet is being able to email others."
"Smartsheet offers more than Project because it's similar to a table-based, database-type system. It's like a hybrid between Excel and project software. We were able to enter the formulas and do much of the automation. We added budgets to it and linked them to a vendor page. Smartsheet let us integrate the budget into the project seamlessly. With Project, we needed to open up Excel."
"The most valuable feature of Smartsheet is it can be highly customized."
"The ability to build a quick dashboard and give management insight into the progress of the project itself is probably one of the most beneficial pieces."
"The ability to implement a timetabling functionality would be really useful for an education provider."
"There are some small usability issues which can be an inconvenience."
"The Graphic User Interface (GUI) needs improvement."
"There are no missing features that I can think of."
"I often find it difficult to keep track of all the projects I am involved in."
"I would love to be able to hide rows visibility. Currently, this is only available for columns."
"We'd like to see cross-board automation."
"More customizations for automation would be useful."
"You were forced to create a new tab rather than add another sheet."
"It already has a really powerful Export to Excel feature, but it can have an Excel add-on. The way to set up single sign-on wasn't too easy in the beginning, and it was hard to get hold of customer service. They should make it easier to set up SSO. Smartsheet's customer service also definitely needs to be improved."
"A room for improvement I found in Smartsheet is the view, as it's currently row-wise. I should have the opportunity to view a full scale, top down list instead of just a column driven list. I shouldn't have to go just left or right. I should be able to view it top down."
"Smartsheet could improve the UI and integrations. Some of Smartsheet's competitors have more than 2,000 integrations while Smartsheet only has approximately 40 integration applications."
"I think it is all going to be about APIs in the future and I don't think Smartsheet is doing a lot in that regard. They have some integrations with Jira, but you have to pay for them."
"Lacks the ability to edit attachments within the solution."
"They provide a limited number of sheets which is not enough."
"The long-term timelines could be improved, especially the visuals on the projection Gantt chart."
monday.com is ranked 1st in Project Portfolio Management with 206 reviews while Smartsheet is ranked 5th in Project Portfolio Management with 19 reviews. monday.com is rated 9.4, while Smartsheet is rated 8.2. The top reviewer of monday.com writes "User-friendly with great automation and sub-items". On the other hand, the top reviewer of Smartsheet writes "Has customization, data pulling, and cross-functional global communication features; it's a secure solution". monday.com is most compared with Asana, Wrike, Microsoft Project, Jira and Trello, whereas Smartsheet is most compared with Microsoft Project, JIRA Portfolio, ServiceNow Strategic Portfolio Management, Trello and Teamwork Projects. See our Smartsheet vs. monday.com report.
See our list of best Project Portfolio Management vendors and best Project Management Software vendors.
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