monday.com and Smartsheet compete in the project management software category. Users report that monday.com holds an advantage in automation and flexibility, while Smartsheet offers a superior spreadsheet-like interface and collaboration tools.
Features: monday.com offers robust automation, a wide range of integrations, and high customization capabilities that enhance adaptability to various workflows. Smartsheet provides an intuitive spreadsheet-like interface, comprehensive collaboration tools, and effective data management with Gantt chart capabilities.
Room for Improvement: monday.com users advocate for enhanced automation features, improved mobile app experience, and increased dashboard flexibility. Smartsheet could enhance its integration capabilities, automation features, and ensure more seamless Excel export and print functionalities.
Ease of Deployment and Customer Service: monday.com and Smartsheet both support deployment in Public and Private Cloud environments. monday.com is generally praised for responsive technical support, though some users seek more personalized assistance. Smartsheet's support is noted for quick response times, though integration options could be expanded.
Pricing and ROI: monday.com offers tiered pricing perceived as expensive by some users yet justified by its functionalities. Smartsheet's pricing is competitive, especially given its collaboration tools. Both platforms provide ROI through improved project efficiency, with monday.com lauded for automation and Smartsheet for collaboration capabilities.
I would rate their customer service a ten.
The need for a stable connection is critical as there are network issues that slow our processes down.
I would like to have the ability to create more than two levels of subtasks in monday.com.
I have a novice understanding of Smartsheet, so I sought a solution more suited to repeatable projects and process-oriented governance.
It is quite expensive.
monday.com saves time and gets everyone on the same page within my team.
monday.com helps in quick decision-making by facilitating communication on the go through the comment section and email alerts when someone comments.
monday.com makes it very easy to input any information.
We were looking for a tool that allowed for repeatable projects and process-oriented governance.
Monday.com is a dynamic platform offering streamlined automation, customizable interfaces, and seamless integrations ideal for efficient project management.
Monday.com facilitates seamless management through its user-friendly dashboards, ensuring effective collaboration. Its integration with platforms like Slack and Google Drive enhances productivity while offering task assignment, time tracking, and status updates. The customizable templates and color-coded statuses provide clarity and transparency, making it adaptable for technical and non-technical teams.
What are the key features of Monday.com?
What benefits should users consider?
In project management, Monday.com is widely employed to track tasks, manage timelines, and organize workflows. Its tools enhance collaboration across remote teams, streamline communication, and support sales and onboarding processes. Teams use it to organize information, assign roles, and reduce email dependence through its customizable interface and robust integrations.
Smartsheet is a dynamic platform with features like real-time data sharing, Gantt charts, and integration with Jira and Microsoft Teams, offering valuable tools for efficient task management.
Smartsheet combines Excel-like functionality with cloud accessibility, making it efficient for tracking, reporting, and workflow management. Users benefit from its scalability and robust security, making it ideal for enterprise-level projects. However, improvements in data visibility, real-time collaboration, and user-friendliness can enhance its utility. Customizable dashboards, project management features, and seamless integrations offer great flexibility, though there is a demand for better automation, API enhancements, and new templates.
What are Smartsheet's most important features?Smartsheet is utilized by organizations in industries like engineering, education, and IT for project management, task tracking, and data integration. It enables planning, scheduling, and team collaboration, facilitating dashboard creation and automation of processes. Its flexibility in customizing workflows is appealing to those managing projects and programs.
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