"We love the live updates in real-time for all parties."
"Has very good collaborative functions."
"I have found the automation very useful for reminders."
"It's colorful and easy to learn to use for all types of employee positions."
"I really really like the sort by name or dates functions as they toggle and make being able to offer super-quick organization a breeze, especially when client-facing."
"I am able to add in deadlines and filter by work assigned, in progress, and completed."
"Timeline and countdown systems have been great for us as well as the ability to "@" team members in comment sections to have collaborative conversations, give feedback, and share files."
"Performance has been good. Stability has been good."
"We like Smartsheet's workflows, automation, and low-code capabilities. I don't know of any other project management tool with low-code functionality designed for project managers."
"The most valuable feature of Smartsheet is it can be highly customized."
"Smartsheet does a really good job of creating Gantt charts. Export to Excel feature was also very useful."
"The dashboard and the layouts are quite good."
"The ability to update in real-time before meetings is great."
"It is my favorite project management tool. The reason for that is that it is very flexible. It is much easier to use than Microsoft Project in terms of creating custom fields. It is very similar to Excel. So, people understand it, which makes it a little bit easier to use for most users."
"Smartsheet is easy to use."
"What I found most valuable in Smartsheet is its project customization feature. It's a great solution because you can add in your own WBS. You can see it in Jira style, Kanban, and you can even do Agile and Waterfall. Another feature that's valuable in the solution is when you have those connections, you have that API, you have a sandbox, and you can make a solution, it's a tremendous product because you can pull data."
"The exporting function could be improved to offer more raw data instead of being formatted like the online view."
"It would be great to be able to pull an activity report."
"I wish there was an option to pay for one-on-one technical assistance rather than watch tutorial videos."
"The key limitation I face is that I don't find the tool to be fully intuitive as more time is required for me to learn how to use it optimally."
"I would love to be able to hide rows visibility. Currently, this is only available for columns."
"Sometimes the limit of parts on a board (500 units) can inhibit growth."
"We have difficulties playing with automation."
"Monday.com has tons of features and capabilities. However, you’ll need to upgrade your plan to actually benefit the most from these tools."
"You were forced to create a new tab rather than add another sheet."
"The main challenge with Smartsheet is that when you start putting components on the Smartsheet dashboard, they don't know about each other. So, if I filter something in one widget, or if I click on a region or a project ID, the other widget or component and the visualization that's on that dashboard don't change. It doesn't know about the other component."
"If there was some way to store more complex files in the system, or if there was a back-end structure where you could store files, that would be ideal."
"Lacks the ability to edit attachments within the solution."
"It already has a really powerful Export to Excel feature, but it can have an Excel add-on. The way to set up single sign-on wasn't too easy in the beginning, and it was hard to get hold of customer service. They should make it easier to set up SSO. Smartsheet's customer service also definitely needs to be improved."
"There are some pain points for me. Other people use it a little differently, but I would like to be able to do a little more with it. I would like database functionality with it wherein if I bring in several Excel spreadsheets of data and load them into Smartsheets, I should be able to make a correlation between an index field and run a report against those two. I can do it, but it's a little clunky. So, I need a little more experience to feel comfortable doing that."
"I would like if Smartsheet allowed more formulas in its sheets. I don't think working with formulas is as intuitive as it is in Excel. I use Vlookups and index matches in some of my sheets, and I had to find an outside consultant to help me build out those formulas."
"Smartsheet could improve the UI and integrations. Some of Smartsheet's competitors have more than 2,000 integrations while Smartsheet only has approximately 40 integration applications."
monday.com is ranked 1st in Project Portfolio Management with 207 reviews while Smartsheet is ranked 6th in Project Portfolio Management with 16 reviews. monday.com is rated 9.4, while Smartsheet is rated 8.2. The top reviewer of monday.com writes "User-friendly with great automation and sub-items". On the other hand, the top reviewer of Smartsheet writes "Has customization, data pulling, and cross-functional global communication features; it's a secure solution". monday.com is most compared with Asana, Wrike, Microsoft Project, Jira and Microsoft Dynamics CRM, whereas Smartsheet is most compared with Microsoft Project, JIRA Portfolio, ServiceNow Strategic Portfolio Management, Asana and Teamwork Projects. See our Smartsheet vs. monday.com report.
See our list of best Project Portfolio Management vendors and best Project Management Software vendors.
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