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Smartsheet vs Wrike comparison

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Featured Review
Buyer's Guide
Smartsheet vs. Wrike
July 2022
Find out what your peers are saying about Smartsheet vs. Wrike and other solutions. Updated: July 2022.
610,518 professionals have used our research since 2012.
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"We can have different boards for different needs.""The notification system is well done.""The most valuable aspect is tagging certain employees for certain tasks.""We have gotten rid of all our paper-based systems and our marketing work is now 100% visible to anyone in our planning organization providing ultimate accountability between teams.""Has very good collaborative functions.""The automation process is one of the best.""The appearance of Monday.com makes it easier to consume and digest.""I love being able to set up alerts."

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"The solution has subtasks and a rollup.""For doing project plans what was really valuable is the ability to do a predecessor.""The most valuable feature of Smartsheet is it can be highly customized.""The management aspect is the most valuable. You can also prioritize tasks and then view tasks by priorities as passports.""Enables coordination and sharing of information that is relatively inexpensive.""Smartsheet does a really good job of creating Gantt charts. Export to Excel feature was also very useful.""What I found most valuable in Smartsheet is its project customization feature. It's a great solution because you can add in your own WBS. You can see it in Jira style, Kanban, and you can even do Agile and Waterfall. Another feature that's valuable in the solution is when you have those connections, you have that API, you have a sandbox, and you can make a solution, it's a tremendous product because you can pull data.""Smartsheet is easy to use."

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"We utilize time tracking and reports most often.""It's a very easy-to-use and flexible tool. We can easily write and create queues for different themes. It's very user-friendly."

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Cons
"The product can be improved by allowing for some sort of autonomous deadline creation.""I would really like to see the reporting functionality updated.""The pricing is a bit steep, and it's built on tiers rather than incremental users (not ideal for a small company that's adding people slowly).""It would be beneficial to have the ability to toggle between the traditional Monday.com pulse view and a monthly calendar view.""The ability to implement a timetabling functionality would be really useful for an education provider.""The docs feature seems like it could be a little more user-friendly.""The biggest thing missing that would be beneficial to us is a time tracking app.""The workload widget should work with the time-tracking column for more accuracy in managing team resources."

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"There are some pain points for me. Other people use it a little differently, but I would like to be able to do a little more with it. I would like database functionality with it wherein if I bring in several Excel spreadsheets of data and load them into Smartsheets, I should be able to make a correlation between an index field and run a report against those two. I can do it, but it's a little clunky. So, I need a little more experience to feel comfortable doing that.""I would like if Smartsheet allowed more formulas in its sheets. I don't think working with formulas is as intuitive as it is in Excel. I use Vlookups and index matches in some of my sheets, and I had to find an outside consultant to help me build out those formulas.""It already has a really powerful Export to Excel feature, but it can have an Excel add-on. The way to set up single sign-on wasn't too easy in the beginning, and it was hard to get hold of customer service. They should make it easier to set up SSO. Smartsheet's customer service also definitely needs to be improved.""Smartsheet could improve by having seamless integration with Azure Board.""Lacks the ability to edit attachments within the solution.""The integration with Microsoft products should be improved.""An area for improvement in Smartsheet is that if you're in the government or you're a regulated customer, you're not allowed to use APIs due to internal restrictions, so there are specific things that you cannot connect to it. Another area for improvement in the solution is that because there's a capacity of how many records you can have, and there's a capacity of how many functions you can apply, Smartsheet has set up their system where they can force people into purchasing a $20,000 additional module that is called Control Center, that will create documents for them on the fly, so they don't use so many functions and automation. Smartsheet also needs to improve on training, because the training that is out there is very little. The solution requires a steeper learning curve. You have to do your own training and you have to work on your own solution.""The dashboard is not user-friendly, it needs improvement."

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"We feel that the actual project reports and roll-ups could be a lot different. We are seeking something more for the dashboard. We would like a high-level dashboard that can be broken down into individual product roll-ups and tasks that are assigned. If you assign someone to a task, it assigns them all of the tasks under that. We want to be able to break those down so that a person doesn't have an 800 task list, for example. We want more separation with that and a higher-level dashboard experience.""On one side, it's very easy to create a task with text, but on the other side, it's not very well-formatted. Therefore, it's difficult to track specific data written in a task. We are making templates, but it's not enough to use a template to know the exact status of different tasks. One thing that we are looking for in Wrike is a better workflow. Because we can only move the status of tasks, we can't really manage workflow and send a task to a specific person. This is what is really missing in Wrike as compared to other tools. We are looking to replace Wrike because we need support for workflow. Another issue with Wrike is that they bring a lot of versions of the tool, which it's not so easy. They bring new versions very frequently, and these versions look similar. For example, we are using robots to read the tasks in the tools, which is problematic with Wrike because it is changing very frequently."

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Pricing and Cost Advice
  • "I wasn't involved with the licensing, but I believe it's negotiable."
  • "The solution is quite inexpensive. For example, we pay $8,500 for 75 users. It's somewhere around $100 a user, approximately."
  • "The project manager would be responsible for any licensing fees. As an end-user, we just follow suit."
  • "Fees are paid monthly per user."
  • "The price is reasonable for the number of users we have."
  • "I am using its free version."
  • "We tell others it's about $2200 for a ten-person plan and it can be adjusted; it's easy to scale."
  • More monday.com Pricing and Cost Advice →

  • "This licensing is straightforward and they charge per user."
  • "Its licensing is on a yearly basis. I was responsible for negotiating the price with the Smartsheet team, but I don't remember what the price was. Its standard license probably was around 5,000 to 6,000 a year. The enterprise version is significantly more expensive."
  • "Smartsheet only requires licenses for project managers. When we were using Asana, we had to purchase a license for everyone who wanted to access their tasks and use the system. That gets costly fast. It was one of the main reasons we left Asana. As Asana and these other tools scale, they become way more expensive."
  • "There would be more extensive usage if the solution were cheaper. It's really expensive right now, and that's why we provide a few licenses for admins. The rest of them are just users without admin privileges."
  • "I would assume there is a licensing fee. I don't think that it is free."
  • "It is less expensive than Microsoft Project for enterprise or Oracle Primavera by an order of magnitude. If you buy a Microsoft Project license, it's probably $300 or so by itself, whereas Smartsheet is probably less than $50 per head."
  • "For a normal license, like the one I had: I had my own Smartsheet because I wanted to play with it and I didn't want to mess with what I was doing in Verizon, so I paid $200 monthly, and it gave me all the same functionalities, so I could do whatever I wanted for $200. The problem is if you have anyone else working on it or deploying on it, it's $200 a month for every single person who's deployed on it, that's working on it as an owner or an administrator, so owners and administrators are the only ones who can change, edit, and add data to worksheets and columns. Depending on the size of your organization, Smartsheet can be costly. As for implementing its Control Center, Smartsheet forces you to have three people come in: it's a minimum of three people from Smartsheet for three months who will provide you the solutions for the Control Center side, and that's $150 an hour, so it can become very expensive. For my company, not having the Control Center would save on the setup fees and then the $20,000 a year, because the Control Center of Smartsheet is a yearly subscription of $20,000."
  • "Smartsheet has many licensing models. You need to add the package that best suits your requirements. The license is paid per user and it is monthly. The cost was approximately $7 per PC, $15 for professional, and $33 for the enterprise plan."
  • More Smartsheet Pricing and Cost Advice →

  • "Wrike is not so expensive, but I don't know exactly how it compares with other tools. Wrike might not be so cheap when we are using it for a lot of users."
  • More Wrike Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:Monday.com is one of the best project management softwares available on the market. It lets you create and customize the… more »
    Top Answer:Being able to see everything at a glance and check task status, is wonderful.
    Top Answer:Speed and reliability need to be better. I don't mean that in a very basic, "Oh, we can't log in." Rather, there are… more »
    Top Answer:Hi @Eire Zimmermann,  I helped an organization evaluate both MS-Project and Smartsheet when they were conducting their… more »
    Top Answer:For doing project plans what was really valuable is the ability to do a predecessor.
    Top Answer:I feel like Smartsheet tries to get people to spend a lot of money, particularly because of that $20,000 Control Center… more »
    Top Answer:It's a very easy-to-use and flexible tool. We can easily write and create queues for different themes. It's very… more »
    Top Answer:On one side, it's very easy to create a task with text, but on the other side, it's not very well-formatted. Therefore… more »
    Top Answer:We are using Wrike for defining tasks to move between different persons in our company and for managing the status of a… more »
    Comparisons
    Also Known As
    DaPulse
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    Smartsheet
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    Overview

    monday.com is a cloud-based platform that allows teams to design their own work management software and applications. monday.com is a basic yet intuitive work operating system that facilitates teamwork in these ways:

    • Allows teams to define workflows

    • Adapts to changing demands

    • Establishes transparency

    • Allows for collaboration

    • Eliminates manual grunt work

    monday.com is extremely adaptable and may be utilized in any sector and for any workflow. You can build your apps to match your specific operational needs and modify your boards, dashboards, and documents to fit your team properly. It may be used for anything, including projects and procedures, and it can be used across teams, departments, leaders, and organizations.

    Here are a few examples of how monday.com software can be put to good use:

    • Marketing pipelines
    • Recruitment procedures
    • Video production planning
    • Tracking progress
    • Product timelines
    • Business management
    • Design planning
    • Bug tracking
    • Event planning
    • Construction planning

    monday.com Features

    monday.com has many valuable features. Some of the most useful ones include:

    • Customized workflows
    • Task prioritizing
    • File sharing
    • Drag-and-drop
    • Context-aware communication
    • Progress and milestone monitoring

    The most popular key features include:

    • Work scheduling: monday.com’s Workload feature allows you to accurately assign and schedule team members at any given time. Check who's available and who isn't so you may reschedule or reassign work as needed to meet all of your project deadlines.
    • Tracking time for tasks: It's crucial to know where your time goes, especially if you're invoicing clients by the hour. Greater work precision is achieved by having a clear grasp of how much time is spent on each task because you’re able to make more informed decisions about how you spend your time.
    • Automated processes: Automations eliminate the need for manual labor in the completion of repetitive tasks.
    • At-a-glance dashboards: Dashboards are an excellent method to quickly see what's essential. They make it simple to gather useful information, manage project progress, predict effort, and keep track of budgets. They also keep your team focused and engaged on the high-level objectives that drive progress.
    • Integration with external tools: With two-click integrations, you can easily make monday.com your primary work hub. Integrate popular external apps like Jira and Slack, as well as Gmail and Mailchimp, to optimize your workflow even further.
    • Varied options for viewing data with Views: monday.com provides a number of ways to examine the data in your boards, including Gantt Chart View for project plans and Chart View for progress tracking. Views helps you to take a fresh perspective on things and obtain crucial insights that you might not have gotten otherwise.

    Reviews from Real Users

    monday.com stands out among its competitors for a number of reasons. Two major ones are its task status feature and its ability to integrate with external apps. PeerSpot users take note of the advantages of these features in their reviews:

    Ben D., Front End Developer at a marketing services firm, writes of the product, “Their flagship feature, what used to be called the pulse, is great. Pulse offers great management. Being able to see everything at a glance and check task status, is wonderful. They use subtasks and the simple aspects of task management have been really helpful.”

    Another PeerSpot reviewer, the Head of Projects at Smart Media SA, notes, “The boards offer an amazing and clear view of my tasks, campaigns, and progress. Automations especially with Slack and Outlook help with keeping my team up-to-date always. Graphs and charts are valuable for reporting purposes and to track progress made. Workforms/surveys are valuable and a very cool added feature.”

    Smartsheet is the enterprise platform for dynamic work. A leading cloud-based platform for work management, Smartsheet empowers organizations and teams to dynamically plan, execute, and report on work at scale, resulting in more efficient processes, innovative solutions, and better business outcomes.

    Today over 90% of Fortune 100 companies and over 75% of Fortune 500 companies rely on the secure, scalable Smartsheet platform to connect the entire enterprise. The single Smartsheet platform gives people a solution flexible enough to adapt to the changing needs of dynamic work across a broad array of departments and use cases.

    Wrike is an online collaboration and project management software bringing together centralized task management and social collaboration features into one real-time workspace. It connects tasks, discussions, and emails to your actual project plan. You get an up-to-date picture of the project and can keep your team aligned with your strategy without boring status meetings. Challenges Wrike helps solve:

    • Data silos: Tasks, discussions and documents scattered across email, Skype, personal computers and spreadsheets
    • Poor visibility into work status
    • Missed deadlines and project failures
    Main benefits:
    • Accelerating project delivery by using a platform your team will actually use and love
    • Keeping all team members on the same page even across borders without lengthy status meetings, long email threads and spreadsheet updates
    • Big picture of project progress with real-time updates and cross-project reports and newsfeed
    • Real-time team collaboration with discussions, files attached to tasks, and a built-in document editor

    Why Wrike?
    • Wrike is a system your team will use. It helps them do their work, not just track it.
    • Wrike can be easily customized to your needs as each team can set up their own workflow.
    • Wrike scales as you grow, providing visibility and ease of use for teams of any size.
    Offer
    Learn more about monday.com
    Learn more about Smartsheet
    Learn more about Wrike
    Sample Customers
    Raw Digital, Wix, Discovery, Frost & Sullivan, Adidas, Asos, Uber
    Sony Music, ESPN, Hilton, Unisource, Colliers, Extreme Networks, Groupon, Netflix
    Down Association, Clever Clicks, Sevenly, Palatov Motorsport, LLC, Koch Ink, Opportunity To Do, Quark Software Inc., Transamerican Auto Parts, PlumChoiceÂ, Inc., InScribe, Evisions, Giant Steps, TechRepublic
    Top Industries
    REVIEWERS
    Marketing Services Firm18%
    Non Tech Company8%
    Manufacturing Company7%
    Real Estate/Law Firm7%
    VISITORS READING REVIEWS
    Computer Software Company16%
    Comms Service Provider13%
    Government8%
    Manufacturing Company7%
    REVIEWERS
    Financial Services Firm22%
    Pharma/Biotech Company22%
    International Affairs Institute11%
    Computer Software Company11%
    VISITORS READING REVIEWS
    Computer Software Company16%
    Comms Service Provider10%
    Healthcare Company8%
    Government7%
    REVIEWERS
    Religious Institution16%
    Marketing Services Firm14%
    Transportation Company8%
    Comms Service Provider8%
    VISITORS READING REVIEWS
    Computer Software Company25%
    Comms Service Provider11%
    Government9%
    Financial Services Firm6%
    Company Size
    REVIEWERS
    Small Business79%
    Midsize Enterprise12%
    Large Enterprise9%
    VISITORS READING REVIEWS
    Small Business29%
    Midsize Enterprise14%
    Large Enterprise57%
    REVIEWERS
    Small Business47%
    Large Enterprise53%
    VISITORS READING REVIEWS
    Small Business23%
    Midsize Enterprise11%
    Large Enterprise66%
    REVIEWERS
    Small Business70%
    Midsize Enterprise14%
    Large Enterprise16%
    VISITORS READING REVIEWS
    Small Business19%
    Midsize Enterprise15%
    Large Enterprise66%
    Buyer's Guide
    Smartsheet vs. Wrike
    July 2022
    Find out what your peers are saying about Smartsheet vs. Wrike and other solutions. Updated: July 2022.
    610,518 professionals have used our research since 2012.

    Smartsheet is ranked 7th in Project Management Software with 14 reviews while Wrike is ranked 15th in Project Management Software with 2 reviews. Smartsheet is rated 8.0, while Wrike is rated 7.6. The top reviewer of Smartsheet writes "Has customization, data pulling, and cross-functional global communication features; it's a secure solution". On the other hand, the top reviewer of Wrike writes "Flexible and easy-to-use but lacks real workflow support and tasks management feature". Smartsheet is most compared with Microsoft Project, JIRA Portfolio, ServiceNow IT Business Management, Teamwork Projects and QuickBase, whereas Wrike is most compared with Asana, Trello, Project.net, Microsoft Project and ServiceNow IT Business Management. See our Smartsheet vs. Wrike report.

    See our list of best Project Management Software vendors.

    We monitor all Project Management Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.