We performed a comparison between ServiceNow Strategic Portfolio Management and Smartsheet based on real PeerSpot user reviews.Find out in this report how the two Project Portfolio Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
"Monday is a great way to have history and a backup for all the work done."
"The reminder function and tagging function work really well."
"The flexibility to create any sort of format has been very valuable."
"Subitems really help me stay organized when a project has more than one piece."
"Integrations with Slack and integrations as a whole are wonderful."
"Monday.com increases the transparency of project management and team management."
"Monday is very easy to use and is very user-friendly."
"With multiple team members working on multiple fast-moving briefs, tasks, and projects - often remotely and in different timezones - Monday.com has become our reliable source of truth to oversee and manage everything that's going on."
"It's a very complete solution."
"As a product, the primary reason we like it is it gets integrated with our ITSM solution so that we don't have to go for an external product for project management like Jira."
"The stability is excellent. ServiceNow is one of the leading platforms when it comes to stability."
"We like the status report feature. It is something really valuable."
"The performance is good."
"The resource manager is useful."
"The most valuable features of ServiceNow Strategic Portfolio Management are the multiple methodology possibilities for projects. It has hybrid, traditional, and Agile capabilities. Additionally, the solution integrates well with other platforms, such as Microsoft Azure."
"Competitive in terms of research"
"The solution has subtasks and a rollup."
"Enables coordination and sharing of information that is relatively inexpensive."
"What I found most valuable in Smartsheet is its project customization feature. It's a great solution because you can add in your own WBS. You can see it in Jira style, Kanban, and you can even do Agile and Waterfall. Another feature that's valuable in the solution is when you have those connections, you have that API, you have a sandbox, and you can make a solution, it's a tremendous product because you can pull data."
"The management aspect is the most valuable. You can also prioritize tasks and then view tasks by priorities as passports."
"Smartsheet does a really good job of creating Gantt charts. Export to Excel feature was also very useful."
"The dashboard and the layouts are quite good."
"The ability to build a quick dashboard and give management insight into the progress of the project itself is probably one of the most beneficial pieces."
"For doing project plans what was really valuable is the ability to do a predecessor."
"I wish there was an option to pay for one-on-one technical assistance rather than watch tutorial videos."
"I wish the Time Tracking features were a little more robust."
"Once timers are cleared, there is no way to recover this data."
"They could offer more packages. There seems to be a gap in price between package offers. One has as much as a $30 difference."
"Managing project status and product development may be quite difficult unless you have a project manager."
"The service could improve in its ability to automatically update."
"The user communication aspect could be improved."
"Monday is excellent for collaboration between partners and team members, however, it would be great if there could be a way to have clients on Monday, and not just to share information."
"The solution needs a few things in terms of resource management."
"ServiceNow IT Business Management could improve by adding better artificial intelligence."
"We track salaries or paychecks of the resources. They change from time to time, such as every six months or every year. If they can come up with a default or out-of-the-box feature to manage those multiple payable costs so that we can automatically calculate the project costs rolled up. That would be the coolest feature that we can expect from ServiceNow. We would like to have an automatic feature to manage the payable costs. We should be able to manage or maintain multiple pay costs so that while calculating the project roll-up costs for individual projects, the respective pay costs in a particular period are picked up automatically from the backend. Currently, we have to customize that. It is doable. We have done it but through customization."
"A major improvement we would like to see is definitely around agile management."
"It could be more user-friendly."
"ServiceNow Strategic Portfolio Management could improve by having more Agile features. Other solutions, such as Rally have more."
"The price is too high."
"ServiceNow needs to invest more in integration. That's the only thing. It could always extend its portfolio a little bit."
"Maybe the solution could be a little bit more flexible."
"Smartsheet could improve the UI and integrations. Some of Smartsheet's competitors have more than 2,000 integrations while Smartsheet only has approximately 40 integration applications."
"I'd like to see them add more features to their automation."
"There are some pain points for me. Other people use it a little differently, but I would like to be able to do a little more with it. I would like database functionality with it wherein if I bring in several Excel spreadsheets of data and load them into Smartsheets, I should be able to make a correlation between an index field and run a report against those two. I can do it, but it's a little clunky. So, I need a little more experience to feel comfortable doing that."
"The long-term timelines could be improved, especially the visuals on the projection Gantt chart."
"You were forced to create a new tab rather than add another sheet."
"Smartsheet could improve by having seamless integration with Azure Board."
"The main challenge with Smartsheet is that when you start putting components on the Smartsheet dashboard, they don't know about each other. So, if I filter something in one widget, or if I click on a region or a project ID, the other widget or component and the visualization that's on that dashboard don't change. It doesn't know about the other component."
monday.com is a cloud-based platform that allows teams to design their own work management software and applications. monday.com is a basic yet intuitive work operating system that facilitates teamwork in these ways:
Allows teams to define workflows
Adapts to changing demands
Allows for collaboration
Eliminates manual grunt work
monday.com is extremely adaptable and may be utilized in any sector and for any workflow. You can build your apps to match your specific operational needs and modify your boards, dashboards, and documents to fit your team properly. It may be used for anything, including projects and procedures, and it can be used across teams, departments, leaders, and organizations.
Here are a few examples of how monday.com software can be put to good use:
monday.com has many valuable features. Some of the most useful ones include:
The most popular key features include:
Reviews from Real Users
monday.com stands out among its competitors for a number of reasons. Two major ones are its task status feature and its ability to integrate with external apps. PeerSpot users take note of the advantages of these features in their reviews:
Ben D., Front End Developer at a marketing services firm, writes of the product, “Their flagship feature, what used to be called the pulse, is great. Pulse offers great management. Being able to see everything at a glance and check task status, is wonderful. They use subtasks and the simple aspects of task management have been really helpful.”
Another PeerSpot reviewer, the Head of Projects at Smart Media SA, notes, “The boards offer an amazing and clear view of my tasks, campaigns, and progress. Automations especially with Slack and Outlook help with keeping my team up-to-date always. Graphs and charts are valuable for reporting purposes and to track progress made. Workforms/surveys are valuable and a very cool added feature.”
ServiceNow provides us an integratd platform that manages both IT Operations as well as the Delivery lifecycle. ... It also, creates the necessary insights to make better business decisions from.
Smartsheet is the enterprise platform for dynamic work. A leading cloud-based platform for work management, Smartsheet empowers organizations and teams to dynamically plan, execute, and report on work at scale, resulting in more efficient processes, innovative solutions, and better business outcomes.
Today over 90% of Fortune 100 companies and over 75% of Fortune 500 companies rely on the secure, scalable Smartsheet platform to connect the entire enterprise. The single Smartsheet platform gives people a solution flexible enough to adapt to the changing needs of dynamic work across a broad array of departments and use cases.
ServiceNow Strategic Portfolio Management is ranked 3rd in Project Portfolio Management with 11 reviews while Smartsheet is ranked 5th in Project Portfolio Management with 18 reviews. ServiceNow Strategic Portfolio Management is rated 8.0, while Smartsheet is rated 8.2. The top reviewer of ServiceNow Strategic Portfolio Management writes "Great innovation and helpful for portfolio management but needs more finance management capabilities". On the other hand, the top reviewer of Smartsheet writes "Has customization, data pulling, and cross-functional global communication features; it's a secure solution". ServiceNow Strategic Portfolio Management is most compared with Microsoft Azure DevOps, Jira, Jira Align, Microsoft Project Server and Planview Portfolios, whereas Smartsheet is most compared with Microsoft Project, JIRA Portfolio, Teamwork Projects, Trello and Asana. See our ServiceNow Strategic Portfolio Management vs. Smartsheet report.
See our list of best Project Portfolio Management vendors.
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