We performed a comparison between Jira and Smartsheet based on real PeerSpot user reviews.
Find out in this report how the two Project Management Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."In terms of scrum teams, I find that usually, the product backlog depends on charts and especially reports like Sprint Reports. I find the reports to be very useful."
"The agile framework works well, and I pretty much live by that. Everything, such as sprint management, is laid out."
"The most valuable features in Jira are the dashboard, reports, and boards that help us to control the advancement of the project."
"When we run the Jenkins pipeline, the build is already automatically connected to Jira. We've been able to integrate the ecosystem we created using this automation tool."
"The ability to change and rewrite tasks is valuable. You can add a lot of columns, change the owners and the change the components."
"In general, the GUI is nice."
"The solution works well and does what it needs to do."
"The integration of other open source tools with Jira is very useful. It allows us to create documents and transcriptions, making it versatile beyond software development."
"Enables coordination and sharing of information that is relatively inexpensive."
"It operates as an enhanced and versatile version of Excel, offering a wide range of capabilities that allow you to accomplish various tasks and operations."
"It is a stable and scalable solution."
"The product is easy to use."
"For doing project plans what was really valuable is the ability to do a predecessor."
"The fact that you can have different access groups is definitely a pro for Smartsheet. It also has the ability to integrate with a lot of tools."
"This solution provides easy collaboration and allows non-building users to use the system without requiring a license."
"The solution has subtasks and a rollup."
"Jira could provide more insight into sprints such as how did we perform in the last sprint compared to other sprints. It would be helpful to have metrics and a dashboard feature for others to see."
"Grid: It is really strange that there is no possibility to edit an item in the grid. You need to go inside, and even then, not all items are editable, so you need to switch to edit mode. That's too many clicks and switches."
"Lacks some common building block approaches to certain things."
"The performance could be improved in the future."
"Not very intuitive for project admins."
"I have to go through a lot of processes to consider it done. I have to log in then change the logins and make it interesting. It's not so good for testing."
"Atlassian has multiple tools and it becomes difficult for a customer to process everything differently. Atlassian should combine them and form a single solution for DevOps by including the Jira Confluence, Bitbucket, Bamboo, and others. This would be much easier for customers by purchasing a package, rather than purchasing bits and pieces. With Azure DevOps and other companies, it becomes easier to go with one company having multiple areas that they can cater to, but in Atlassian, the problem is that you have to select different solutions to have a full package. For example, to have document management customers have to purchase Confluence and for Git repository management they have to purchase Bitbucket, et cetera. There is always another add-on that you need to attach to have a complete solution in Jira."
"We're doing PI planning, Program Increment planning, and that kind of stuff, and it's not always a good facilitator for that. We tend to pull it out and put it into other tools to manage that, and then we get it back into Jira as that's our system of record for where all the stories are kept. That's probably the biggest headache with it."
"Smartsheet could improve by having seamless integration with Azure Board."
"I would like if Smartsheet allowed more formulas in its sheets. I don't think working with formulas is as intuitive as it is in Excel. I use Vlookups and index matches in some of my sheets, and I had to find an outside consultant to help me build out those formulas."
"Smartsheet could be improved to be a ticketing system. It would be nice to have a system to do everything."
"Smartsheet should continue to expand the spreadsheet-type functionality because it's limited currently. Most business users are familiar with Excel and Office, so Smartsheet should adopt a similar way of navigating the program."
"They provide a limited number of sheets which is not enough."
"They should improve the solution's integration with API."
"The integration with Microsoft products should be improved."
"We have to manually put in every dependency in Smartsheet."
Jira is ranked 5th in Project Management Software with 259 reviews while Smartsheet is ranked 4th in Project Management Software with 33 reviews. Jira is rated 8.2, while Smartsheet is rated 8.2. The top reviewer of Jira writes "A great centralized tool that has a good agile framework and is useful for day-to-day planning, task management, and work log efficacy". On the other hand, the top reviewer of Smartsheet writes "Has customization, data pulling, and cross-functional global communication features; it's a secure solution". Jira is most compared with Microsoft Azure DevOps, IBM Rational DOORS, OpenText ALM Octane, Rally Software and Polarion ALM, whereas Smartsheet is most compared with Microsoft Project, ServiceNow Strategic Portfolio Management, Spreadsheet.com, Adobe Workfront and Planview PPM Pro. See our Jira vs. Smartsheet report.
See our list of best Project Management Software vendors and best Project Portfolio Management vendors.
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