2020-10-01T09:57:55Z
Miriam Tover - PeerSpot reviewer
Service Delivery Manager at PeerSpot (formerly IT Central Station)
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What is your experience regarding pricing and costs for Smartsheet?

Hi,

We all know it's really hard to get good pricing and cost information.

Please share what you can so you can help your peers.

11
PeerSpot user
11 Answers
TamerNasr - PeerSpot reviewer
Executive at Nazeq
Real User
Top 10
2022-10-11T20:08:00Z
Oct 11, 2022

There's a license for Smartsheet, and the enterprise plan comes down to about $750. My company also pays an extra $60 monthly apart from the standard licensing fee.

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Blake Clifford - PeerSpot reviewer
Adjunct Professor & Project Manager at USCCG
Real User
Top 5
2022-08-26T15:36:27Z
Aug 26, 2022

The cost varies based on the number of users and the commitment that we gave them. I think it was reasonable. I can't remember the exact cost, but it's less than Microsoft Project.

James John Wilson - PeerSpot reviewer
Head of Project Management at Freelancer
Real User
Top 5
2022-07-21T05:50:38Z
Jul 21, 2022

If I'm not mistaken, it was pretty manageable. It was about 200 bucks a seed. The business really felt a strong need for it. So, it was viewed as a safer and more straightforward cost that we were willing to pay as compared to Domo, which took some convincing.

SandeepKumar15 - PeerSpot reviewer
Software Developer at ZNet Technologies Private Limited
Real User
2022-06-28T16:00:07Z
Jun 28, 2022

Smartsheet has many licensing models. You need to add the package that best suits your requirements. The license is paid per user and it is monthly. The cost was approximately $7 per PC, $15 for professional, and $33 for the enterprise plan. The overall cost of the solution is expensive.

MD
Business Analyst
Real User
2022-05-19T11:03:00Z
May 19, 2022

I feel like Smartsheet tries to get people to spend a lot of money, particularly because of that $20,000 Control Center where you still have to develop all of your solutions. All it does is control how it's automated, so you won't have to worry about setting up workspaces or security because it can do it for you, but you still have to customize everything. When you have to do these helper sheets, then it adds a lot of functions, and looking at other sheets and trying to drive data without having to move those columns, that's when you'll end up buying the Smartsheet Control Center, so it feels like, at some point, when I wanted to have a nice talk with the makers of Smartsheet, but at the same time, it's a good mechanism to get money and they do a good job of it. For a normal license, like the one I had: I had my own Smartsheet because I wanted to play with it and I didn't want to mess with what I was doing in Verizon, so I paid $200 monthly, and it gave me all the same functionalities, so I could do whatever I wanted for $200. The problem is if you have anyone else working on it or deploying on it, it's $200 a month for every single person who's deployed on it, that's working on it as an owner or an administrator, so owners and administrators are the only ones who can change, edit, and add data to worksheets and columns. Depending on the size of your organization, Smartsheet can be costly. As for implementing its Control Center, Smartsheet forces you to have three people come in: it's a minimum of three people from Smartsheet for three months who will provide you the solutions for the Control Center side, and that's $150 an hour, so it can become very expensive. For my company, not having the Control Center would save on the setup fees and then the $20,000 a year, because the Control Center of Smartsheet is a yearly subscription of $20,000. The $200 monthly I paid is a fair price for what the solution does. It's like having a project such as MS project, but you're just paying for what you want from the MS project, because MS project is just such a needle in the haystack that if you want to change, it won't be as easy, and you can't build your solution within projects. You only can use what the solution has and manipulate it the way that you want to, as far as some parts of it. In Smartsheet, projects are fully manipulatable. so they'd be fully customizable and they have a Jira personality to them. This means you can have a dashboard that only purposely changes depending on whoever's looking at it, so your whole team that is free to use it can work within it, and those are your resources. The team doesn't need a license because you can add on as unlicensed users. Anyone can access the sheet, but they just can't edit it or add to it. In this sense, Smartsheet is free for people to play with, but it's not free for you to automate and customize unless you have a license. In the team, there was a need for three people with a license and that was me. I created the whole system: all four levels of it, then I needed to transfer it all over, and that was a nightmare, but it was okay. It was not that bad, but then the team only needed to have two Smartsheet licenses after I left, so it was whoever took over the ownership and then one administrator as backup, just in case.

Ian Herzing - PeerSpot reviewer
Resource Manager at a non-tech company with 11-50 employees
Real User
Top 5
2022-05-04T07:07:31Z
May 4, 2022

We pay for a yearly license, and the price is reasonable compared to Smartsheet's competition. It's one of the cheapest solutions compared to Asana, ClickUp, or other project management solutions. Smartsheet only requires licenses for project managers. When we were using Asana, we had to purchase a license for everyone who wanted to access their tasks and use the system. That gets costly fast. It was one of the main reasons we left Asana. As Asana and these other tools scale, they become way more expensive. My advice for people thinking about implementing Smartsheet is to go ahead and set up whatever project management environment you want. There isn't a better low-cost option than Smartsheet. For around 25 bucks, you can make your own system. You get three licenses and can start playing around with it. The initial up-front investment will be low, and you have a support community that has the answers to nearly any question about the types of sheets and reports you want to build. If you just Google any question and add the word "Smartsheet," you'll probably find an answer.

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Mario Vismara - PeerSpot reviewer
GPO - PMO - Global Manager at Wolters Kluwer
Real User
Top 10
2022-03-31T21:38:16Z
Mar 31, 2022

I pay for a personal license, but I'm not sure what an enterprise license would cost.

Ron Drake - PeerSpot reviewer
PM/CM Practice Leader at COWI A/S
Real User
Top 10
2022-03-23T20:35:40Z
Mar 23, 2022

I believe that licensing costs are $300 per year per license.

Andrea Bracken - PeerSpot reviewer
KM Manager and Compliance Officer at a consultancy with 51-200 employees
Real User
Top 10
2021-09-17T16:26:48Z
Sep 17, 2021

I have the basic paid license, which is pretty pricey. I think it's $17 a month. For that kind of money, I'd like more sheets. You can upgrade and pay more, whether it's to a higher personal account or a business account, I'm not sure. Because I'm using it independently of the company, I don't want to pay more.

VN
Senior PM / Scrum Master at a financial services firm with 1,001-5,000 employees
Real User
Top 10
2021-05-25T20:40:31Z
May 25, 2021

Its licensing is on a yearly basis. I was responsible for negotiating the price with the Smartsheet team, but I don't remember what the price was. Its standard license probably was around 5,000 to 6,000 a year. The enterprise version is significantly more expensive.

NR
Senior Project Manager at Coforge
Real User
2020-10-01T09:57:55Z
Oct 1, 2020

We have 20 user licenses and we have used it. This licensing is straightforward and they charge per user. It's a cloud basis per user.

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Eire Zimmermann - PeerSpot reviewer
Judicial Technician (Strategic Management / Project Management) at TJPR
Aug 3, 2022
Hi, I've been using Microsoft Project for years (also Artemis and Primavera Planner in the past) and now, given the obsolescence of Microsoft Project Professional and the still not powerful new Project Online, I consider migrating to Smarsheet.  Microsoft Project is very powerful for timelines, but our increasing need is to configure and refine our change panels, forms, reports, and interact ...
2 out of 4 answers
Evgeny Belenky - PeerSpot reviewer
Director of Community at PeerSpot (formerly IT Central Station)
Jun 23, 2022
Hi @Deborah Gamelin, @Donee Damore, @Ian Herzing ​and @Andrea Bracken, Can you please chime in and share your thoughts/advice with @Eire Zimmermann?​  Thanks.​
Ian Herzing - PeerSpot reviewer
Resource Manager at a non-tech company with 11-50 employees
Jun 23, 2022
Hi @Eire Zimmermann,  I helped an organization evaluate both MS-Project and Smartsheet when they were conducting their PM tool RFP. The short of it is this, MS Project is not caught up with the modern automation and low-code capabilities that you will see in many SaaS PM tools today (Smartsheet, Asana, Workfront, etc.). Being able to add simple automation with logic like, "If 'Project Status' = 'Red', then Alert XYZ Stakeholder" is made simple with Smartsheet. With this type of low-code functionality, you can begin to remove that robotic, manual work of typing up emails and sending messages from your day-to-day. Moreover, Smartsheet's reporting capabilities are something that I have yet to see any other PM tool on the market compete with. Think reports for important launch dates, milestones, past due tasks, or at-risk items.  Then when you add the capabilities of the Smartsheet's logic-driven forms for project intake, you really have a system that can become a pseudo-ERP/workforce management tool. Not to mention Smartsheet's cost is much lower compared to MS Project since you only pay for licenses that manipulate data. Hope this helps in some regard, Ian
Julia Frohwein - PeerSpot reviewer
Senior Director of Delivery at PeerSpot (formerly IT Central Station)
Oct 11, 2022
How do you or your organization use this solution? Please share with us so that your peers can learn from your experiences. Thank you!
2 out of 13 answers
NR
Senior Project Manager at Coforge
Oct 1, 2020
It works similar to Microsoft Project. The data integration with Microsoft Project and Smartsheet can be imported, and we can export it. It's good for the hybrid model, especially for the Agile model.
VN
Senior PM / Scrum Master at a financial services firm with 1,001-5,000 employees
May 25, 2021
I use it to collect the status of various projects. Before we moved to Agile, a lot of us used it for project planning. In the PMO, I created a master list of all the projects in the company and basically just started compiling statistics on them, such as the project managers assigned to each project, what sprint they were in, and things like that. We are using its enterprise version.
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