Executive SummaryUpdated on Dec 19, 2024
Smartsheet and Microsoft Project are renowned products in the project management software category. Smartsheet appears to have an upper hand in terms of ease of use and integration flexibility, while Microsoft Project is favored for its resource management and comprehensive features, although it might be more complex.
Features: Smartsheet offers versatility in project management with real-time data sharing and robust integrations with Jira and Microsoft Teams. Its intuitive interface allows for detailed Gantt charts and Excel-like functions. Microsoft Project provides comprehensive project management features like scheduling and resource management, integrates with Microsoft Office applications, and supports critical path analysis.
Room for Improvement: Smartsheet could enhance its real-time collaboration and modernize its interface, while improving formula use and Microsoft product integration. Users of Microsoft Project note its complexity, especially for beginners, and suggest better integration with Agile methodologies and tools like Jira, along with enhanced collaboration features.
Ease of Deployment and Customer Service: Smartsheet supports public and hybrid cloud setups but receives mixed reviews on customer service responsiveness. Microsoft Project primarily supports on-premises and hybrid deployments, offering generally effective customer support, though straightforward onboarding is desired.
Pricing and ROI: Smartsheet's pricing is considered reasonable, competing well with tools like Asana, offering significant ROI and cost-effectiveness. Customization costs, however, can add up. Microsoft Project is relatively expensive, with additional costs for feature access, yet offers substantial value through Office 365 integration.
To learn more, read our detailed
Microsoft Project vs. Smartsheet Report (Updated: July 2025).
