"Automation is definitely a favorite of mine."
"It allows you to be granular, and send each step."
"Automation is great."
"I love being able to "check off" a task by changing its status to "done." It also disappears off the list when you complete it."
"The appearance of Monday.com makes it easier to consume and digest."
"It is also easy for us to share a viewer account with our exco and they can see where we are with our work."
"The reminder function and tagging function work really well."
"The notification system is well done."
"The solution is very complete. It makes it a great option for project managers and they can use it extensively in almost any organizational setup."
"The integration between SharePoint and Power BI has been great."
"The user interface is very clean."
"It can auto-connect based on the dates, which makes it easy. It auto-assigns people, and when you're starting to type in, it auto-fills and populates for you, which is great. It provides little time savers when you're typing everything out."
"It served the purpose. It was pretty user-friendly."
"It is a complete and all-rounded enterprise product. From a portfolio management perspective and an individual project management perspective, it is a corporate-wide project management product. It can be used for resource planning, financial planning, task planning, etc."
"The most valuable features of this solution are the scheduling, managing the resources, budgeting, tracking the progress, viewing the progress, reporting, and it is very easy to use."
"Resource leveling is very useful. We like this feature. We like to be able to expand tasks and look at different resources and tasks usages. It is good at assigning tasks to teams. It is pretty compliant with the Project Management Institute approach, which is useful for being comprehensive. It allows us to make little Gantt charts and network diagrams."
"It's very user friendly."
"Smartsheet is stable."
"The most valuable feature of Smartsheet is it can be highly customized."
"The fact that you can have different access groups is definitely a pro for Smartsheet. It also has the ability to integrate with a lot of tools."
"The management aspect is the most valuable. You can also prioritize tasks and then view tasks by priorities as passports."
"We like Smartsheet's workflows, automation, and low-code capabilities. I don't know of any other project management tool with low-code functionality designed for project managers."
"Smartsheet does a really good job of creating Gantt charts. Export to Excel feature was also very useful."
"The solution has subtasks and a rollup."
"The inbox and notifications section is not great, therefore, we don't use the comments field to communicate with each other."
"Adding more features would be ideal since there are limitations as far as scalability."
"The iPad version of Monday.com doesn't have the same functionality."
"It helped us a lot in content management issues for TikTok and YouTube, however, it would be good to have an integration for each social network to get all the data within a single platform."
"The solution has dashboards, however, you have a limited amount. You may only get ten when you need closer to 30. We often need to create many boards. For example, we might need one board per customer. If we have more than ten customers, we run out of boards available. I'm not sure if you can pay more in order to get more or if it's just a design limitation. It's unclear. In any case, they should be more generous."
"Sometimes allocating between team members via the communication tool can be difficult."
"The export options are also not yet flexible and comprehensive enough."
"It would be so cool to have live chat with team members when needed instead of having three different apps for work-related tasks."
"We'd like to be able to see different timelines as a part of one task."
"This solution needs more customization."
"Its price can be improved."
"When a project plan becomes huge, it is painful to arrange and structure the project in Microsoft Project. Currently, you require a separate product for managing agile projects, and people are using Jira and Rally to manage stories in agile. Primarily, on the software development side, people are kind of moving away from Microsoft Project."
"There are some things about it that I've always hated, and they haven't really changed them. It makes a lot of assumptions. It is also difficult to put business rules in it. You have to de-link it from the consecutive task if you don't want to do a What-If analysis, and sometimes, if you forget to do that, it changes everything. It is a pain in the neck to undo it. I would also like to see better integration with graphics. The graphics are primitive, and they need some major work. I would like to have the ability to do some small macros within the project for fuzzy logic. For example, if you're not sure how long a task takes, you can get the earliest guess. It is very time and manpower intensive to keep it up to date. You need to constantly update it. You will find that you are spending more time working on the Microsoft Project file rather than working on your project. I don't want to devote a person to just do that. That's silly. You can link it to some more modern applications so that it is dynamic when a real-time resource schedule changes, but it is not at all dynamic. It is only as dynamic as the person using it. It would be nice if we could plug it in real time for each project, subproject, or task. If something is going on, I want to see it in real time. Sometimes we have international clients, and they don't use the same calendar. They have a Thursday and Friday weekend, and we have a Saturday and Sunday weekend. I can change it in Microsoft Project, but I would like to be able to do it globally. There may be a way to do it, but I just haven't figured it out yet. I would like to be able to specify globally what weekend we want or what we want to call a weekend. We might have a project that works seven days a week. Some tasks are automated outside, like manufacturing processes. Embedding external processes is almost impossible because, in a practical sense, we don't have people who can do a lot of programming here, and also the interface of Microsoft Project is not the easiest because a lot of it is proprietary. It would be nice if we can link different tasks to external sources of inputs and outputs so that we could integrate them with a master project plan and see in real time what's going on. For example, you are manufacturing a batch of a chemical, and I have to rely on if a customer is making some type of complex chemical. Their system does not interfere with ours. We have to get the outputs from their system and enter them manually into the project to see the effect. That takes time. If you're talking about hours, you going to spend three to four hours, but there is the risk of getting it wrong or making a mistake. On tight projects, every minute counts. I would like to see some control system interfaces with Microsoft Project. A modern machine shop has a lot of computer numerical control (CNC) computers. In fact, virtually all machining is done with a CNC machine. Even 3D additive manufacturing is made with CNC. That data can go to a computer, and that computer can spit it out to a project so that you can see in real time whether you are going to finish a day ahead. If you had to finish a day ahead, you could talk to the systems' software, which can say that if I have this machine working for another hour and this one for one hour or less, I would be able to meet the schedule. It can then make those changes, but it can't do that. Everything needs to be done manually, which takes more time, and there's a risk of mistakes. It requires smarter automation and more machine learning. There is no machine learning capability in Microsoft Project. It just doesn't exist. That's why I say it is only suitable for small-sized to medium-sized companies and small projects. Most people don't have the problems that I have. I don't have them all the time, but when I have them, they're big. When you're bidding on a project that has to get done, you find yourself spending most of the time working on Microsoft Project, whereas you should be spending these hours managing the project. Thinking on a bigger scale, I would like better integration with Office, Visio, and Access. If you make a change in one, it should cascade to others and vice versa. It doesn't do that. It is not a dynamic program. I would like to see a dynamic program or at least the capability of being dynamic, that is, even if it is close to real time where it outputs to a module, and the module then talks to real-time things. The real-time data goes back into the module, and the module updates the project plan. Such dynamic capability would be nice. It may not be real time, but it is at least close. I would like to be able to link directly to the data in an Excel spreadsheet so that I don't have to keep going back and forth updating it. I don't want to have to create a dynamic link library. Whenever I change the data in Excel, it should update in Visio or PowerPoint. If I'm doing a pie chart or any kind of graphic, I don't want to constantly update my graphics. I want to link them together, and I want them updated automatically. I know it is a wishful thing. They don't make major changes every time they come out with a new version. They don't fix the issue. They just add a few features."
"It is a traditional Waterfall-based solution, so it doesn't lend itself particularly well to Agile development. You can record Agile sprints within it, but it is not really an Agile-based product. It can store the basic information about budgets that an Agile set of work is looking to use, but that's about it."
"Once we commit our status, changing it is hard."
"Its user experience can be improved while configuring it. Its reporting can also be better. Reporting is not very easy. Reports do not always work. I was trying to download some reports, and they didn't work. I don't know if it was related to the configuration that I was using. I didn't go too deep to check if something was missing."
"Smartsheet's export and print functions could be more seamless. Once I create the plan in Smartsheet, I need to import it into my corporate web presentations. This isn't always smooth. I have to save it in PDF format, then cut an image from the PDF version."
"An area for improvement in Smartsheet is that if you're in the government or you're a regulated customer, you're not allowed to use APIs due to internal restrictions, so there are specific things that you cannot connect to it. Another area for improvement in the solution is that because there's a capacity of how many records you can have, and there's a capacity of how many functions you can apply, Smartsheet has set up their system where they can force people into purchasing a $20,000 additional module that is called Control Center, that will create documents for them on the fly, so they don't use so many functions and automation. Smartsheet also needs to improve on training, because the training that is out there is very little. The solution requires a steeper learning curve. You have to do your own training and you have to work on your own solution."
"It already has a really powerful Export to Excel feature, but it can have an Excel add-on. The way to set up single sign-on wasn't too easy in the beginning, and it was hard to get hold of customer service. They should make it easier to set up SSO. Smartsheet's customer service also definitely needs to be improved."
"The long-term timelines could be improved, especially the visuals on the projection Gantt chart."
"The dashboard is not user-friendly, it needs improvement."
"There are some pain points for me. Other people use it a little differently, but I would like to be able to do a little more with it. I would like database functionality with it wherein if I bring in several Excel spreadsheets of data and load them into Smartsheets, I should be able to make a correlation between an index field and run a report against those two. I can do it, but it's a little clunky. So, I need a little more experience to feel comfortable doing that."
"I would like if Smartsheet allowed more formulas in its sheets. I don't think working with formulas is as intuitive as it is in Excel. I use Vlookups and index matches in some of my sheets, and I had to find an outside consultant to help me build out those formulas."
"Smartsheet could improve the UI and integrations. Some of Smartsheet's competitors have more than 2,000 integrations while Smartsheet only has approximately 40 integration applications."
Microsoft Project is ranked 8th in Project Management Software with 25 reviews while Smartsheet is ranked 7th in Project Management Software with 14 reviews. Microsoft Project is rated 7.8, while Smartsheet is rated 8.0. The top reviewer of Microsoft Project writes "Resource leveling is useful, but it is time and manpower intensive and not at all dynamic". On the other hand, the top reviewer of Smartsheet writes "Has customization, data pulling, and cross-functional global communication features; it's a secure solution". Microsoft Project is most compared with Jira, Broadcom Clarity PPM, Wrike, Asana and Freshservice, whereas Smartsheet is most compared with JIRA Portfolio, ServiceNow IT Business Management, Asana, Teamwork Projects and Broadcom Clarity PPM. See our Microsoft Project vs. Smartsheet report.
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Hi @Eire Zimmermann,
I helped an organization evaluate both MS-Project and Smartsheet when they were conducting their PM tool RFP.
The short of it is this, MS Project is not caught up with the modern automation and low-code capabilities that you will see in many SaaS PM tools today (Smartsheet, Asana, Workfront, etc.).
Being able to add simple automation with logic like, "If 'Project Status' = 'Red', then Alert XYZ Stakeholder" is made simple with Smartsheet. With this type of low-code functionality, you can begin to remove that robotic, manual work of typing up emails and sending messages from your day-to-day.
Moreover, Smartsheet's reporting capabilities are something that I have yet to see any other PM tool on the market compete with. Think reports for important launch dates, milestones, past due tasks, or at-risk items.
Then when you add the capabilities of the Smartsheet's logic-driven forms for project intake, you really have a system that can become a pseudo-ERP/workforce management tool. Not to mention Smartsheet's cost is much lower compared to MS Project since you only pay for licenses that manipulate data.
Hope this helps in some regard,
Ian
Unfortunately I have never used Microsoft Project so I can’t compare. My use with Smartsheet was pretty basic and more for project plans.